Very pleased with Tsanko's professionalism and quick response. He showed up early and solved…read moreseveral small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others.

Tsanko worked quickly and did an excellent job. He was available within the day and installed my…read morewater heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest.

Alda (Master Plumber) and Felix came to work on our blocked sewer line that receives water from our…read morewashing machine. They were knowlegeable, their work was clean and efficient. We were welcomed to observe their work. Equipped with camera, they made sure that the line is open after the blockage was removed. We appreciate good communication, service as scheduled and reasonable price. I already recommended Andre's Plumbing to my family. Thank you for your hard work, thank you Andre's Pro Plumbing. Irena K

Fast service and very professional! I feel like their work was very thorough. Would definitely hire…read moreagain.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Poor communication. Made repair w/o giving me an estimate. Part cost $70/repair charge $345!!!read more

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

We had an entire new HVAC system installed after our 2013 model died. Brandon Cerda came out and…read moredid a great job of evaluating our old system and giving us options for a new system. He was very knowledgeable, professional and polite. We had a conference call with his manager Josh Estrada. Mr Estrada did a very good job of explaining the loan details on a recorded portion of the call. We had emphasized our need for a 20-year warranty for the heat exchanger, coils, compressor and parts because we did not want to have to repeat this in 10 years should the new system fail. I thought we made this very clear however after listening to the recorded call a week later, I saw that the heat exchanger does have a 20 year warranty, but the compressor and parts only 10 years. Some miscommunication perhaps on both ends. We went with the 3rd tier option because we thought it has a 20 year warranty on everything. It's energy efficient and eligible for the CPS Energy rebate. The system cost over $22,000 which was about $8k-$10k more than the Tier 2 option. The system itself works great (Goodman model) and is a huge improvement. The pull down attic door/ladder had to be removed to fit the new system in. I was informed of this at the end of the day. I would have approved it regardless but it would have been better if notified in advance. There were a few details that needed to be addressed such as adding a little more insulation to the main compressor line and setting up having a 3rd party carpenter to come out, reinstall the attic ladder/door and repair the wooden trim. It was frustrating in that I had made several calls to various people, texted and sent emails with little or no reply until about a week later. The attic ladder/door was later installed and looks great. There was also miscommunication in that I was told a QCI supervisor would be out to inspect the new system. I had a scheduled appointment and waited several hours. No one ever showed up. When I called about it they said I didn't need it because we live outside of the San Antonio limit. Then later someone said they were going to send the inspector. He showed up and gave me the requested paperwork I needed to complete the CPS Energy rebate application, and was going to leave without inspecting the system. I had him inspect it and was told that everything "checked out 100%." Brandon Cerda, the initial technician who assessed our old system and went over new options, was very helpful in getting a loan from Good Leap since this was such a huge investment. He was great in that he showed me a photo of the attic unit that had flooded the drip pan with oil and refrigerant. He said the outside compressor was still ok. Ironically the prior company which gave me an estimate never mentioned this and said I had a bad compressor. The point being that Goettl is very honest, knowledge, thorough and detailed in their work. The installers Matthew and Josh (a different Josh) did a very good job. It was an all day project. Josh did a great followup job in showing me the attic unit, answering all of my concerns, adding insulation to the outside compressor line, and going over routine home maintenance such as changing the HVAC filter and adding fluid to the attic unit's IV Bag (a device that injects a small amount of a special fluid daily to help keep the lines clear. Ignacio Hernandez (goes by Nacho) was helpful in calling about a week later to look into the 20-year warranty issue. He later sent an email with the recorded phone call where I heard Josh the manager mention 10 years warranty for the compressor. The recorded portion of the call did not initiate until after my wife dropped off the conference call. Although Josh was right, I still feel like he knew our need for a 20 year warranty because we spoke about it at length. The $22k HVAC system was at the end limit of our budget. We may had gone with the lower option if this fact had truly set in my mind. Regardless, it was a done deal. I researched and found after the fact that 10 years is standard for a compressor warranty unless you purchase an expensive 3rd party extended warranty. Call it a life lesson on my part. Goettl was very good in registering the furnace, compressor and coils with the manufacturer Goodman (this has to be done within 60 days of installation in Texas to get the full warranties as described 20/10/10). Overall Goettl AC & Plumbing did a wonderful job. Everyone was polite, professional and was not pushy regarding the sale of the HVAC system. Prior to this I got an estimate from another contractor and did not like their aggressive sales tactics. The new system comes with a 1 year Goettl service membership. I had actually paid for this the day prior to the installation so they extended it to 2 years. Having the membership will save you money regarding maintenance of the system. We also received over a $900 credit since we had prior repairs with Goettl and a 5% First Responders dis

I think $399.00 is pretty steep to connect a pipe being a very senior citizen. At least the water…read moreis on.

We've acquired them twice now for the same problem of unclogging our master bedroom toilet. They…read moredo a thorough job and explain what is being done. We will call them again for the toilet clog. They are great in scheduling a time that works for their customer. Of-course, if it's later in the day after 1:00pm, then the next day either the morning or afternoon is available. We recommend calling Five Star Plumbing for your plumbing needs.

The good: responsive, hard working and honest The bad: left…read moremy landscape in terrible disarray with rocks on a tarp moved to my front yard and a muddy mess where the digging occurred in back They employed casual labor to do the digging without supervision which caused multiple delays in this work The story: hired Ricky to help with a stopped up drain in the guest bath .... And a slow bathtub After a couple of emergency visits, it appeared that digging ( and an additional $ 3100 was needed as the two 350 visits were not successful, none of which I refuted) They sent diggers who didn't do the job They sent more diggers who maybe did the job Ricky was supposed to have a supervisor come look. ( did he?) But was I was left to supervise their subs Days later, after this spot repair wasn't successful and I paid The problem with the tub and guest bathroom was unresolved I still do not have information about what to do Nor did I see the supervisor, a cleaned up site or information to send to Keith zars pool ( who may be the root cause of these issues) Hope to be able to update this review if five star ever gets back to me Updated review The team from five star returned to fix the mess and apologize for the poor communication They will be my pick to complete this plumbing project

Adam was polite and professional. He came out to give us a…read morefree quote due to a leak in our home with an unknown source. He was able to find the cause of the leak quickly, and was able to fix it at a fair price. He also provided us with the business card for a home restoration company that we could call for a free quote to have damage caused by the water leak. 10 out of 10 highly recommend!

I received Excellent, Couteous, and Professional Service at a Great Price! I highly recommend 05…read morePlumbing for all of your plumbing needs!