This place is a joke!!! Horrible service! $20 Platinum…read morecar wash, There was one kid standing at the pay kiosk & 3 kids standing at the entrance to the wash station. Not one of them stopped my truck and pre washed the front grill or mirrors. They were all to busy talking or on their phones. I'll never use this place again. People in Sulphur are just lazy! My 11 yr old nephew could have done a better job than this. Smdh!

Two stars earned: 1. Cheap prices ($6 for basic car wash)…read more2. For those staff members who were friendly and courteous. Three stars lost: 1. Rotary brush snapped off my driver's side door mirror. Staff was nice enough about retrieving the part from inside the car wash for me so I could get it remounted on my car. But still, their machinery damaged my car. Not good. 2. Staff made no offer toward helping get damage repaired. It was like, "Here's your mirror back. Have a nice day." 3. One star lost for the single staff member who made very plain & obvious his indifference towards any distress or inconvenience a customer may be caused by doing business with Mike and Mike Car Wash. A bit of basic customer service training is needed by this person.

Fast knowledge and thorough!! They take their time and explain everything to you as it's being done…read more!! This has been my go to place for a while .

These people will beat you to death trying to sell products and services you don't need. It doesn't…read morematter how many miles your vehicle has on it, they have a service/product that matches the mileage. It's a horrible tactic to make people think they need a engine flush or transmission flush. These services harm your vehicle. I told them I needed an oil and filter change and to grease the fittings only, they still tried selling me and everyone else, many other services. They even compare their prices to big box stores. I went there for the convenience of a drive thru but learned that I'm better off doing it myself at home and without the stress of 3 employees trying to sell me some garbage. I won't be back and I would not recommend this place.

We HIGHLY recommend Sulphur Automotive for any car needs. We were on our spring break trip…read moreFrom Houston to Florida and had engine trouble, found them and they were very professional, courteous, honest and helpful. Very clean place. Very much appreciated everything they did to get us fixed and back on the road.

Had an appointment for this coming up Monday, was called at noon today (Friday) that they could…read moreget our cars new tires on now if we could come over. That was at 1300 by 1500 they were complete. When most places say we are a little slow today we are shutting down early. At Meads they call thier clients to get them taken care of first. Great value fantastic service, and a knowledgeable crew. Wish I could give them 10 stars!!! Thanks Meads!

Great service! Just be prepared to drop off and leave for a while depending on work being done…read more They stay pretty busy

This is not a good place at all they do not have any mechanics. Nobody that works. There is…read morecertified. I did an application there was interviewed store manager Miss Harley told me to give my two weeks at my job that I was hired which was a lie during my job interview. I had to work on a vehicle due to the fact that they're mechanics could not fix the brakes. I wouldn't trust this place with my vehicle or anyones.. Stay clear of this place unless you want your car to be not safe from nobody being certified

I ran over something while heading back home to Katy, Texas. My tire pressure indicator came on…read morenear Vinton so I pulled off to add air. I realized that my tire was seeping air and wouldn't make it anywhere. I went to a shop in Vinton whom told me they wouldn't service me because it was too hot. Sadly with a car full children I headed with emergency flashers on to nearest place. This men were great and helpful. So nice and did a great job!!

Pumpelly?? By all appearances this is your typical Conoco Gas Station…read more They have Ethanol free gasoline....that's non-Ethanol gasoline...not free gasoline, you cheap SOBs...j/k I usually fill up here. The goats that chew my grass short like the taste and Ethanol give the horses that pull my carriage heartburn... I didn't win on the lotto tickets I got here, but I won't hold that against them. 4 stars....I'm a fan...

Very unprofessional and inexperienced workers. They drained my differential fluid and ruined my…read moretruck, don't trust any of these guys especially with your vehicle.

Great fast service... I had the oil changed and wiper blades…read moredone and never got out of my truck

Excellent tire center for a single woman in a strange town to get tire work done. I over reacted…read morebecause I THOUGHT they scratched my rim, when in fact it was a paste they use to place on the rim to keep from scratching it. Dustin was so calm with me as he sprayed water on my rim to remove the debris left behind. Dustin further explained he looked at the video to see if his employee was actually negligent in the way he did his job. Pumpelly found 2 patches on my tire and replaced both for FREE! I highly recommend Pumpellys Tire Center to handle all your tire needs as they stand by the quality we deserve....especially a single lady.

This location is excellent in treating your vehicle with personal care. Excellent customer service…read moreis a given. You are appreciated and treated as if you are a family member. The work performed here can't get any better. Also, although they work quickly to get you back on the road, they have a very comfortable waiting area with TV and coffee if you wish to wait. In my book, there is no other tire service center in Sulphur that measures up to Pumpelly's Tire Center.

What Others Say **Edit - Elliott called me within minutes of…read moreposting this and messaging the dealership. He has gone above and beyond to help my family get out of this jam, and the outcome and their level of involvement is much more than I have ever received (or expected) from a dealership. While I am still very unhappy with the salesman that set this up, my daughter shouldn't have entered into the agreement and shares the blame for this situation. I was told by the dealership manager that they would speak to the salesman. I would definitely work with Elliott in the future and would give him my business, but never the salesman that was a part of this mess. I am very satisfied with the dealership's level of response and am honestly astounded by their willingness to get involved and fix it. Thank you, Elliott. You really saved my family in this mess. I don't think the error of one employee necessarily indicates the entire dealership is shady. Original review: Unethical sales practices. In early November (?) my 18y.o. daughter went to this dealership with her boyfriend of a month, he wanted a truck. The salesman ran his credit, it was not sufficient, and my DTR tells me the salesman asked her if she wanted to run hers and finance for him. SHE WAS 18. She did it, despite the fact that she and this boy live three hours apart and barely knew each other. This saleman arranged for my 18y.o. DTR to finance this $30k truck for this boy, because he promised to make the payments. He has not made any payments and *last night* (12/16/2020) I found out about this. Now we have to go get this truck, which I don't want, and take care of this $600/mo payment, which is in default. Yes - I acknowledge that my DTR willingly entered into this financial agreement - but she had absolutely no understanding of the impact of this, and now it is hitting home. I am utterly disgusted with whatever salesman set this up, knowing that there was no legal relationship between these 2 young people, they had a tenuous relationship at best, did not even live in the same state as the dealership, and lived hours apart from each other. This is abhorrent. Please think about what you would do if your DTR was put in this position. I feel like her youthful naivety was capitalized upon in a very real financial benefit for this dealership and the person who runs it should look into this, as I am assuming and hoping this unethical tactic is not the norm with this dealership. So disappointing. I have sent this same narrative to the dealership and my DTR has attempted to call them.

A lot to unpack here- So this all started in March 2024, Check engine light kept coming on, brought…read moremy truck in a couple times, apparently if they cant find a cause they charge you $240.00 for the diagnostics and not the factory warranty... Finally they recognized that there was a problem. It took almost 6 weeks to diagnose the issue... about 6 weeks they had my truck, then the problem wasn't what they thought it was... funny what you can find when you actually take something apart and look with your eyes, not your computer. At this point I've already lost money for work and sick time dealing with repeated shop visits. So a few days after getting my truck, it starts throwing codes... a bunch of codes... Service 4 W Drive, Service engine, 4WD off, etc. I took the truck in and told them I needed to go to Alabama for work the next day, what do i do? They said they don't believe its anything mechanical so no worries, go ahead and drive it, come see us when you get back. Folks, the truck broke down in Mobile, Alabama at the gas pump. I had to miss work, get a hotel room, my boss is really tired of hearing "my truck broke down" and "the dealership said", at this point I might as well just say my dog ate my homework. GM road side assistance took my truck to the local dealership, they gave me a rental the next day and said Chevy Reunite would bring my truck to me in Louisiana. The next day, Friday at around 4:00PM the Alabama dealership calls me and said my truck is fixed. They stated that whoever put my truck back together should really go back to school. (Navarre in Sulphur). They stated that my wiring harness had not been secured and the wiring was not grounded... After waiting a week, GM still could not give me a date or delivery window for my truck. Folks I had to drove 12 hours round trip to go get my truck in Alabama. Dealing with Chevy customer care was a total joke also. I lost thousands over the course of 2 1/2 months dealing with this, I explained everything and they directed me to page 13 of the warranty... My lost wages and hardships are not their problem. I asked for a simple lift kit (thinking about the upcoming hurricane season) as compensation after they tried to offer me 6 months of OnStar... after i countered, they offered me an additional 30k mile warranty... knowing full well i already paid for an aftermarket warranty which is a lot better than GM's hula hoop, penny pincher, factory warranty... I declined. I want a lift kit, They don't pay full price for their own parts and the techs aren't making $150.00 an hour for labor... make it happen. They stone walled me, added $750.00 in chevy points to my account and said that's all you get, not our problem. I've lost sick time, wages, gas expenses, time with my kids, and I've never been more stressed out over a vehicle in my life. This was pure negligence, not a mechanical issue or a part failure... but that's all on me, right? I've had Chevy's since i was able to drive, i was loyal to the brand for 20 years, this is the last GM product I will ever buy. 4 months is how long it took to get any kind of reimbursement from Chevy Customer Care, and I got a fraction of the losses I incurred. Pics are from the dealership receipt in Mobile, AL referring to the work done here in Sulphur

My son brought his truck for an oil change Monday August 4th, 2025. He received a notice before…read morethey were through with his vehicle that his battery was testing bad. He was told they could change it for free for just the cost of the battery. He declined because the battery was barely new and knew it was still under warranty with another location. He brought it to the location it was origionally purchased to be tested and was told it was fine. So we think Walmart either has faulty equipment to test batteries or they were trying to get more money out of a teenager. Friday the same week, we popped the hood to check his fluids and noticed two different caps were missing. Luckily we found them in random spots in the engine area. Also, it was almost completely out of coolant and power steering fluid in his reservoirs. Im glad they were so worried about his good battery but couldn't check the fluids or check that they replaced all of the caps.

My S.O and I went in to have tires balanced and still the problem persists.... Get it right the…read moreFIRST TIME. I even mentioned how far I had to drive. I even told them to CHECK everything