I've gone to this location, several times and have had the most friendly service. Brought, all…read morethree of vehicles. Today they lost my business local and in Nevada . They must have new management, bc the 2 females running things are awful, and will run away business. Been paying $85 , on the same 2 vehicles,I usually do it for my mom's vehicle, but wasn't in town . I told her we have a military account and it's recorded . I sent her ,they charged her $120, "Could not find my account . Obviously someone there is not recording accurately ! " When I called to take care of the matter . They didn't care , rude , unprofessional, would not give a credit , void , and redo? I was hung up on while I was still talking and had to recalI. I asked for corporate and they had no information! Then they tell me at the end of a conversation. The military discount is not a percentage anymore , only $10. They took advantage of a 70 year old woman, when we could have gone somewhere else and paid $40 less and been treated with respect'n If you want rude unprofessional service this is your place ! I gave you a chance to make things right and you refused!

Amazing service and staff!!! I had an emergency with my truck and an important family…read moreOccasion in Baton Rouge to get to quickly. The team assessed our issue, came up with a game plan, and got us back on the road in less than 15 minutes!! I had already let family members know we might miss the event because I was expecting a few hours minimum... but we made it on time. I am so thankful that this is where we chose to bring our vehicle . Whenever I'm in Louisiana... this is now my go-to team -Denito

These people will beat you to death trying to sell products and services you don't need. It doesn't…read morematter how many miles your vehicle has on it, they have a service/product that matches the mileage. It's a horrible tactic to make people think they need a engine flush or transmission flush. These services harm your vehicle. I told them I needed an oil and filter change and to grease the fittings only, they still tried selling me and everyone else, many other services. They even compare their prices to big box stores. I went there for the convenience of a drive thru but learned that I'm better off doing it myself at home and without the stress of 3 employees trying to sell me some garbage. I won't be back and I would not recommend this place.

Fast knowledge and thorough!! They take their time and explain everything to you as it's being done…read more!! This has been my go to place for a while .

Excellent tire center for a single woman in a strange town to get tire work done. I over reacted…read morebecause I THOUGHT they scratched my rim, when in fact it was a paste they use to place on the rim to keep from scratching it. Dustin was so calm with me as he sprayed water on my rim to remove the debris left behind. Dustin further explained he looked at the video to see if his employee was actually negligent in the way he did his job. Pumpelly found 2 patches on my tire and replaced both for FREE! I highly recommend Pumpellys Tire Center to handle all your tire needs as they stand by the quality we deserve....especially a single lady.

This location is excellent in treating your vehicle with personal care. Excellent customer service…read moreis a given. You are appreciated and treated as if you are a family member. The work performed here can't get any better. Also, although they work quickly to get you back on the road, they have a very comfortable waiting area with TV and coffee if you wish to wait. In my book, there is no other tire service center in Sulphur that measures up to Pumpelly's Tire Center.

always dependable ,good communication! Great quality service! good service at a good value!read more

From the owner: We deliver outstanding service to your door. read more

My son brought his truck for an oil change Monday August 4th, 2025. He received a notice before…read morethey were through with his vehicle that his battery was testing bad. He was told they could change it for free for just the cost of the battery. He declined because the battery was barely new and knew it was still under warranty with another location. He brought it to the location it was origionally purchased to be tested and was told it was fine. So we think Walmart either has faulty equipment to test batteries or they were trying to get more money out of a teenager. Friday the same week, we popped the hood to check his fluids and noticed two different caps were missing. Luckily we found them in random spots in the engine area. Also, it was almost completely out of coolant and power steering fluid in his reservoirs. Im glad they were so worried about his good battery but couldn't check the fluids or check that they replaced all of the caps.

My S.O and I went in to have tires balanced and still the problem persists.... Get it right the…read moreFIRST TIME. I even mentioned how far I had to drive. I even told them to CHECK everything

These guys were perfectly positioned to help me out. I live in nearby Texas but I work in Louisiana…read moreand I can't get to a service center at home in time. Right near our parking lot, they have a night drop for keys so I left my truck for an alignment, tire rotation and oil change and it was ready for me to pick up right after work. Service was awesome and my truck drives so much better. The technician listened to what I had to say so I could provide information to fix the issue on the first try. Could not be happier

Went to them for a flat tire. They took the tire off and found where the nail (? never told me) or…read moresomething puntured the tire. He said he couldn't patch because it was too close to the sidewall. I looked at it and it was at least 2 inches away. I even googled it while I was waiting to be checked out and it is too close to the sidewall at 1/2 to 1 inch away. I told him to just put it in my bed and I'd go somewhere else. Went to Sulphur Tires and Wheels and they said it was very patchable and they had it done faster than the manager at Mavis took to processed my check for over $17 that they charged me. At Sulphur Wheels and Tires, the total cost to actually patch the tire and replace was $30. I have been a long time customer at Mavis. I will not be going back. There are always new people and they act like you are inconviencing them for being there. It's a wonder how they are still in business.

Pumpelly?? By all appearances this is your typical Conoco Gas Station…read more They have Ethanol free gasoline....that's non-Ethanol gasoline...not free gasoline, you cheap SOBs...j/k I usually fill up here. The goats that chew my grass short like the taste and Ethanol give the horses that pull my carriage heartburn... I didn't win on the lotto tickets I got here, but I won't hold that against them. 4 stars....I'm a fan...