They fixed my A/C Compressor and clutch platte. It works great .got it done in half a day. It was…read more600 $ cheaper than first place I brought it to. They threw in oil change for free . And delivered it to my work. The daughter who does paperwork brought my invoice to me. Very kind people.This is my go to place from now on.

Russell overcommits to promises he doesn't uphold with little regard or concern for performing…read moretimely repairs. There's no computer on his desk-all office work is performed manually by a family member. This causes a disconnect when the clerical/accounting person is away. Furthermore, there's no delegation of authority for a lead technician to provide updates in Russell's absence. He rarely if ever provides status updates and his customer service is much less exemplary than the previous owner, Leighton. In a text conversation: Me: I took my car to Meads to fix the air leak. It was a slip ring that wasn't tightened. I don't know what I will owe yet but shouldn't be too much. Whatever it is, Russell can make it up to me with a service in equivalent value something easy and quick like an AC charge. Clerical: Clerical: And I mean that in a smart ass way..please quit texting my phone. If you have questions call the shop and speak to Russell during hours!! Have a good one Me: Locating Russell. Therein lies the problem. I'll delete your number and forget your business. Goodnight. Clerical (after telling me not to text her phone): Clerical: Locating Russell is easy he will be there 8:00 am and he will be glad to hear you out. I have relayed every message!!

Made an appt- they are booked out for several weeks. Check engine light was on-they said it was…read morecatalytic converter that needed cata clean ran through the tank. Nice honest friendly place. $56 - others charge $200. Great service.

The gentleman that works there is very unprofessional and rude!!! I'm new here from Texas and my…read morekids go to school at Maplewood next door to this establishment and he came up to my car yelling at me that I can't read and I can't park in front of his business and he has signs up. Last time I checked the road is public and he can't tell me where to wait in line if I'm following all the other cars as well. I wouldn't give this man any money the way he talks to people is very disrespectful and disturbing..

We HIGHLY recommend Sulphur Automotive for any car needs. We were on our spring break trip…read moreFrom Houston to Florida and had engine trouble, found them and they were very professional, courteous, honest and helpful. Very clean place. Very much appreciated everything they did to get us fixed and back on the road.

Great people very friendly and accommodating, will definitely return for service. Everyone I dealt…read morewith at the Quick Lane were great, thanks.

Went in for a tire repair and instead of fixing the tire they claimed I needed 4 tires I didn't…read moreneed, and refuses to repair my tire. These people are crooks, stay away

What Others Say **Edit - Elliott called me within minutes of…read moreposting this and messaging the dealership. He has gone above and beyond to help my family get out of this jam, and the outcome and their level of involvement is much more than I have ever received (or expected) from a dealership. While I am still very unhappy with the salesman that set this up, my daughter shouldn't have entered into the agreement and shares the blame for this situation. I was told by the dealership manager that they would speak to the salesman. I would definitely work with Elliott in the future and would give him my business, but never the salesman that was a part of this mess. I am very satisfied with the dealership's level of response and am honestly astounded by their willingness to get involved and fix it. Thank you, Elliott. You really saved my family in this mess. I don't think the error of one employee necessarily indicates the entire dealership is shady. Original review: Unethical sales practices. In early November (?) my 18y.o. daughter went to this dealership with her boyfriend of a month, he wanted a truck. The salesman ran his credit, it was not sufficient, and my DTR tells me the salesman asked her if she wanted to run hers and finance for him. SHE WAS 18. She did it, despite the fact that she and this boy live three hours apart and barely knew each other. This saleman arranged for my 18y.o. DTR to finance this $30k truck for this boy, because he promised to make the payments. He has not made any payments and *last night* (12/16/2020) I found out about this. Now we have to go get this truck, which I don't want, and take care of this $600/mo payment, which is in default. Yes - I acknowledge that my DTR willingly entered into this financial agreement - but she had absolutely no understanding of the impact of this, and now it is hitting home. I am utterly disgusted with whatever salesman set this up, knowing that there was no legal relationship between these 2 young people, they had a tenuous relationship at best, did not even live in the same state as the dealership, and lived hours apart from each other. This is abhorrent. Please think about what you would do if your DTR was put in this position. I feel like her youthful naivety was capitalized upon in a very real financial benefit for this dealership and the person who runs it should look into this, as I am assuming and hoping this unethical tactic is not the norm with this dealership. So disappointing. I have sent this same narrative to the dealership and my DTR has attempted to call them.

A lot to unpack here- So this all started in March 2024, Check engine light kept coming on, brought…read moremy truck in a couple times, apparently if they cant find a cause they charge you $240.00 for the diagnostics and not the factory warranty... Finally they recognized that there was a problem. It took almost 6 weeks to diagnose the issue... about 6 weeks they had my truck, then the problem wasn't what they thought it was... funny what you can find when you actually take something apart and look with your eyes, not your computer. At this point I've already lost money for work and sick time dealing with repeated shop visits. So a few days after getting my truck, it starts throwing codes... a bunch of codes... Service 4 W Drive, Service engine, 4WD off, etc. I took the truck in and told them I needed to go to Alabama for work the next day, what do i do? They said they don't believe its anything mechanical so no worries, go ahead and drive it, come see us when you get back. Folks, the truck broke down in Mobile, Alabama at the gas pump. I had to miss work, get a hotel room, my boss is really tired of hearing "my truck broke down" and "the dealership said", at this point I might as well just say my dog ate my homework. GM road side assistance took my truck to the local dealership, they gave me a rental the next day and said Chevy Reunite would bring my truck to me in Louisiana. The next day, Friday at around 4:00PM the Alabama dealership calls me and said my truck is fixed. They stated that whoever put my truck back together should really go back to school. (Navarre in Sulphur). They stated that my wiring harness had not been secured and the wiring was not grounded... After waiting a week, GM still could not give me a date or delivery window for my truck. Folks I had to drove 12 hours round trip to go get my truck in Alabama. Dealing with Chevy customer care was a total joke also. I lost thousands over the course of 2 1/2 months dealing with this, I explained everything and they directed me to page 13 of the warranty... My lost wages and hardships are not their problem. I asked for a simple lift kit (thinking about the upcoming hurricane season) as compensation after they tried to offer me 6 months of OnStar... after i countered, they offered me an additional 30k mile warranty... knowing full well i already paid for an aftermarket warranty which is a lot better than GM's hula hoop, penny pincher, factory warranty... I declined. I want a lift kit, They don't pay full price for their own parts and the techs aren't making $150.00 an hour for labor... make it happen. They stone walled me, added $750.00 in chevy points to my account and said that's all you get, not our problem. I've lost sick time, wages, gas expenses, time with my kids, and I've never been more stressed out over a vehicle in my life. This was pure negligence, not a mechanical issue or a part failure... but that's all on me, right? I've had Chevy's since i was able to drive, i was loyal to the brand for 20 years, this is the last GM product I will ever buy. 4 months is how long it took to get any kind of reimbursement from Chevy Customer Care, and I got a fraction of the losses I incurred. Pics are from the dealership receipt in Mobile, AL referring to the work done here in Sulphur

This place is a joke!!! Horrible service! $20 Platinum…read morecar wash, There was one kid standing at the pay kiosk & 3 kids standing at the entrance to the wash station. Not one of them stopped my truck and pre washed the front grill or mirrors. They were all to busy talking or on their phones. I'll never use this place again. People in Sulphur are just lazy! My 11 yr old nephew could have done a better job than this. Smdh!

Two stars earned: 1. Cheap prices ($6 for basic car wash)…read more2. For those staff members who were friendly and courteous. Three stars lost: 1. Rotary brush snapped off my driver's side door mirror. Staff was nice enough about retrieving the part from inside the car wash for me so I could get it remounted on my car. But still, their machinery damaged my car. Not good. 2. Staff made no offer toward helping get damage repaired. It was like, "Here's your mirror back. Have a nice day." 3. One star lost for the single staff member who made very plain & obvious his indifference towards any distress or inconvenience a customer may be caused by doing business with Mike and Mike Car Wash. A bit of basic customer service training is needed by this person.