West Lane shop in Stockton Ca - the staff at this location are very helpful, respectful and kind. Thank you all for providing exceptional service! ps I always appreciate the valuable coupons that Jiffy Lube provides- don't ever stop the perks - and you'll always have a satisfied customer. Thanks again! read more

I took my car in today for oil change and everyone was professional!!! I will recommend this Jiffy Lube and I will return again!!!!!!:-)

I had such an excellent experience getting my oil changed today, thanks to Josh and Dom. This was my first time going on my own without my dad, so I was a little nervous, but they made the whole process so easy and comfortable. They were super friendly, patient, and explained everything in a way that made me feel confident and taken care of. It honestly meant a lot to feel respected and not talked down to, especially since I'm still getting used to handling car stuff by myself. Thank you, Josh and Dom, for making something that felt intimidating turn into a really positive experience. I'll definitely be coming back! read more

I went to the Jiffy Lube on Hammer Lane where it was an hour wait, so I came to this location and service was fast and easy. The workers didn't try to push anything on me that I didn't need. I will definitely make this my new go to place for oil changes from now on. read more

I'm sooo glad and fully assured my car was in good hands when I brought it in for oil change today. I got to ask multiple questions and shared my concerns. Dominic and his colleagues did a great job with my car and assuring me of what needed to be done in addition to the oil change. Other service options were offered and it's good to be able to take them in consideration and make the best judgement for yourself, your budget, and your needs. Now I KNOW I don't have to worry about my car's well-being for awhile. Thanks a Zillion! Services Air & cabin filter replacement, Oil change read more

Waited an hour because there was one technician switching between 2 lines. Got to the front and was supposed to be next but instead he called from the same line he just finished a car on. I told him i was supposed to be next and they're asking who got there first? It shouldn't matter who got there first they're supposed to be switching between the lines and they didn't. I had 2 cars in line behind me and there was none in the other lane because they kept calling from the same lane and not switching back and forth like they're supposed to. I left without service and i'm never going back that was ridiculous. read more

No Stars. 7/1/2022 Rude,in a hurry....they left my skid Gaurd under my car un screwed and it fell off as soon as I got onto the freeway and started travels for the fourth! read more

Jiffy Lube - Auto Repair Near Me - Stockton, California

Darren is super friendly and patient! I was honestly being kinda annoying because I called not knowing anything but wanting answers and he found solutions to help me. Amazing made me feel like he wasn't even upset!! read more

This place is a scam. I went here to do my oil changed but i know in my heart the mechanic intentionally didn't change my oil filter. They did this to me twice already. 1st time i didn't complain but yesterday it pissed me off. If you go to this place make sure you double check if they replace the old filter. read more

On 09.05.2020 about 9am I went into Jiffy Lube on West Lane My Mother suggested I come to this she thinks its here. About $50 bucks fast Oil Change. I think they need to fix it up a little spray the outside of the building maybe some plants a woman's touch just sayin' read more

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Jiffy Lube is legit; I feel like every Jiffy Lube is consistent in the fact that they get the job done within a reasonable amount of time. No BS. We drove up with one car ahead of us in the bay. We were greeted with a smile and guided to the waiting room. Within 20 minutes or so or car was done. Before they handed us our car back, one of the techs went over exactly what they did and asked if we had any questions. Usually this is where they try to up sell you on unnecessary stuff, but we didn't receive that at check out. It was nice for a change. We checked out, one of the techs opened the door and walked us out to our car. Another easy-peasy trip to good ol' Jiffy. Thanks guys! read more

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Y'all this is Stockton. $63-100 for sedan conventional oil change. Also tried to say they only had two levels of oil cost high or higher lol I was like no give me convential still excessively expensive. More expensive than getting oil change in the bay area which is crazy/nonsense. Endedd up calling MEINEKE and they says with coupon 29.95. forget jiff lube rip off go to MEINEKE amazing prices and deals. Example of meineke amazing. Headed over to MEINEKE once jiffy said 63 plus for simple oil change read more

Jiffy Lube - MEINEKE price 24.95 jiffy price 63+ - Auto Repair Near Me - Stockton, California

Showed up 2 different times to get an oil change and they didn't have an oil filter for my 2023 Chevy Silverado 2500. The first time they didn't have one the shop manager said she would call when they have them in stock but never heard back. I even waited 50 minutes in line the second time for them to tell me they didn't have it still. read more

Ramon and David were very friendly. The entire team was great! I had a check engine light that popped up and Ramon was able to describe in details what was wrong with it, which code it was, and they actually vacuumed my car. Usually it'll be marked off as them doing it, but they did not lol. But aside from that, everyone who worked today was awesome! read more

David is the man! great communication from him. honest guy. won't force any extra charge upon inspection. definitely coming back. overall incredible work from him and his team! read more

I guess I got here during the entire staff's coffee break. This "jiffy lube," isn't so jiffy, more like "I'll get around. To it when I'm done with my Dutch Brother's delivery in plain sight so you can all see why we aren't working." Also, I guess after a year of not visiting this location they purge your from their system and make you act like you're crazy for saying you've been there before. I was also I formed I cooks t have my fluids checked or air for free. Never asked for anything for free. Sooo...yeah but thanks for thinking and treating me like I'm out to scam y'all's Then the computers didn't work...like WTH?!?! So we left no work done. read more

First time here and I'd have to say, the customer service at this particular location is by far the best I've been to. For just being a basic maintenance facility, the staff here was kind, caring and really attentive to their customers, making sure they knew they had cold water to drink, and making sure the customer knew the key code to their restroom. Jacob (manager) was by far one of the coolest guys. He made my experience there very comfortable and helped me with advice with something off the menu such as bolts I needed to replace. I highly recommend getting serviced here if you are in the area and need a trusted location. Be sure to ask for Jacob. read more

The efficiency and professionalism was great! I woud definitely come back for the maintenance of my car.

Went is and got a oil change and the service was great. Staff was courteous, fast , and friendly. Will definitely come again. They even told me I can come get my fluids topped of if needed for free. read more

Jiffy Lube - Front of office - Auto Repair Near Me - Stockton, California

Jacob at this location is GREAT! My husband came here for an oil change and a Jacob was professional, efficient, and welcoming. When I needed an oil change, I also came to this location and Jacob was again, professional, efficient and welcoming. He definitely has great people skills which a lot of people don't anymore but he very good with every customer he interacted with and I saw a few as I was 5th in line. read more

My car was leaking oil so I brought it in. James took great care of me, diagnosed the problem, found out it was a bursted engine oil cooler hose, called the dealership to see if he can get a part to replace it, and gave me a great contact for a tow. He made every part of my experience at Jiffy Lube amazing. The best experience at any Jiffy Lube. He didn't have to go way above and beyond to help me out, but he did. Thank you James, thank you Jiffy Lube, for taking care of me and getting me to the dealership safely! read more

Come here for oil changes on my company vehicle and the staff is always professional fast with the work being done, never had an issue and never needed to wait longer than what they have told me would be the wait time. read more

I went to Jiffy Lube on Wednesday February 2, 2022. I was greeted warmly, the young man was very courteous. And the rest of the also. My light was on to let me know it was time for an oil change. The guys there let me know that I wasn't due and only 1,200 mile on it , they didn't charge me and were very polite. I went to another oil change place before and was charged even though I didn't an oil change yet. So I'm very satisfied with Jiffy Lube on West Lane and will continue to go there. Honestly is "the best policy". read more

This place is disgusting with unprofessional employees. They stole my cousins boyfriends emblem off of his infinity car. You should be embarrassed to even call yourself a reliable shop to be honest. It's unprofessional to not even give the customer a reasonable apology or just give them back there damn emblem and fire the employee who did that. If I owned a business I would not want any type of person who would steal from clients to even work at my shop. read more

Fast and friendly service. Service performed as expected. What bugs me about them is that they are always trying to sell you 'upgrades' like cabin filter, premium oil, etc etc. read more

Out of all the Jeffy Lubeive been too. This particular one offers the best customer service... very helpful, very passionate and offers a very welcoming service... thank you guys read more

This Jiffy Lube location has one of the nicest staff who will take care of your car well! James helped me out with my oil change but he also made sure to check the sensors since I was worried about the my temp light going off. Will definitely come here on my next servicing! read more

This location feels like a scam. Annette placing blame on other shops. They denied me the first time since they were "out" of the oil my car needed, went to another shop and was told they stripped my oil plug. I called them back and told them my situation, was told to come back since they had enough oil for my car all of the sudden. By the grace of god.... they had an extra BMW oil plug on hand? told me they replaced it for me at no charge. This place is running some type of scam with their customers. Annette offered no apology and can be heard on the shop floor talking about Chris. Chris she hates you and thinks you're an over achiever and wants to write you so you can get fired. Great group of employees, Eli and Javi denied me the first time and had to work on my car the second time either way. Very unprofessional location and avoid at all cost... there's another jiffy lube in town. One star given but wish yelp would make a zero rating possible. read more

Chris is awesome! My husband and I bought in both of our cars for oil changes and their prices are already good but Chris gave us coupons to use to give us an even better deal. He's very knowledgeable and doesn't try to push services on you if not needed.. after the oil changes, they clean windows, vacuum the floor mats and they blowed the leaves that collected under our hoods. We come here all the time and every time service is top notch and always have us out of here less than an hour and with having two cars serviced even with cars ahead of us. Will only come here for our oil change needs. read more

Excellent customer service, as soon as I arrived someone Was greeting me. This was my second time there and they had all my information so it took very little time. Would definitely recommend this place they are very hands-on and we're very accommodating! read more

Just wanted a oil top off and air put in my car. Team wasn't welcoming and ignored me when I told them the oil type and tire pressure lol but I get it they are young read more

This company is a straight scam I took my Honda Accord to this Jiffy lube and they took water out my radiator and try to charge me to fill it back up are freaking kidding me I checked all my fluids before I went to this jiffy Lube beware of these jiffy Lubes they straight scam artists !!! read more

Wow! Osvaldo and staff were so friendly and jiffy! Thanks for great service and the friendliness to me and my little one. I appreciate you. We'll be back for our oil changes. Have a great weekend! read more

This was the best service I've ever gotten for my car. Greeted by friendly workers, wait time wasn't long at all. They let me know what else I needed work on and went above and beyond to take care of me. 11/10 recommend. I'll be back. read more

If you want something done right, do it yourself! Not that I'm going to change my own oil but I continue to be optimistic about their service and they let me down. I have been coming here for years and their signature service was good. Last week I brought my car in for an oil change and they forgot to place the reminder sticker on my windshield. I went today to get my oil changed in my other car and to ask for a window sticker for my car that I brought in last week. Ok, slight oversight and they corrected this by printing me a new sticker. I'm drinking my coffee and reading the paper and my car is ready. The attendant was showing me the fluid levels, there was oil that was dripped on my engine! He was quick to clean it and was actually the person working inside. Ok, no worries. I go to open my door and there are several oily fingerprints on my door. Again, he was very apologetic and cleaned off the oil smudges. As I am driving down the road, I look at the reminder sticker and whaaaaaatt!?!?!? No new reminder sticker in the windshield. I do not understand it at all, I think their "Signature Service," might have become a forgery!! Will not go back here or refer any friends. As a matter of fact, I will let my peeps know how displeased I am. read more

I think the people at this place are trained to look for something wrong with your car. Don't go here if you just want a quick oil change. If I wanted an analysis, I'd've gone to my trusty mechanic. They tried to tell this lady that she needed her tires rotated and balanced...when she just had that done the day before. Poor lady was there for almost 2 hours. WTF? We had already gone in there knowing what we needed and we'd just gone done so they couldn't say much to us. I give it 2 stars for the cleanliness of the waiting room and the service. They were attentive. I just don't like their approach. Just give me a damn oil change. Nothing more; nothing less. read more

I WAS surprised ALL the other things they CHECK ON YOUR vehicle. To SAVE YOU money ON major repairs later. GREAT timing and comfortable atmosphere. WAS changing oil AND filters for MY daughter NICE to know SHE can drive UP LATER TO Top off AS THEY CALL it. CHECK oil AND PUT oil for FREE. read more

Jiffy Lube - Auto Repair Near Me - Stockton, California

The customer service was very good but the cost to have my oil changed and replace the air filter in my pickup was $78, that's not okay and will keep me from ever returning. That's something like $50 labor and profit for a 15 minute job. Never again read more

Jiffy Lube - Free coffee - Auto Repair Near Me - Stockton, California

Had a horrible experience with Larry! It escalated to the point i didnt feel comfortable with him touching my vehicle.. Come to find out later that day, he never put my wheel lock back inside my car. I basically received 1 star treatment while being called disrespectful names by this employee. I did speak with the store manager named "Low" & left a message for district manager Stephanie but the level of disrespect i received from this employee blows my mind, as i have the whole ordeal recorded ! They OFFERED me a free break inspection after inquiring about my breaks. after giving me the estimate i scheduled an appointment for this weekend. Larry was upset because i wasn't getting same day service and started saying "my time isn't free", "calling me disrespectful names out loud as if he was perfectly comfortable doing this in front of other employees. Although my vehicle is a foreign vehicle, he said many times "im broke thats why i dont want to get anything today". I can't believe the level of disrespect received and i am a previous customer who returned again thinking i was in good hands read more

Jiffy Lube - Auto Repair Near Me - Stockton, California

They're trained to sell you services. But they use fear to sell you instead of just being real about it. That said, the people at this Jiffy Lube are professional in the way they treat you and service your car. They are very efficient and will get you in and out very quickly. They acknowledge you the moment you drive up then you sit, and sit waiting to brief them on what you want done. They don't actually take that info until they are ready to service your vehicle. It would be a lot more pacifying to a customer if they would talk to you right away, then you can relax and just wait for the completion of service. Instead I sit there wondering when someone will come and ask me what I need done. I still gave them four stars because of their service. I know I can be in and out in about 30 mins and they won't beat my car up doing it. read more