BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

The place to go to get an oil change! The don't try to up-sell you for anything you don't need and…read morethe prices are very reasonable for synthetic oils. These guys are super friendly and knowledgable and will explain to you anything you don't understand.

The service isn't like it used to be. The staff are not friendly and always trying to sell me a…read morefilter that's been replaced. I will go to my mechanic in the future for oil changes.

Awesome people/work and fair prices. They are NOT out to…read moregouge you, just to keep ya on the road safely.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

This is the only place I will take my car to have serviced .all the staff members are extremely…read moreprofessional and are quick to answer any questions you have about the parts they may be showing they are not pushy like some of quick lube places in town and I can say I will always come back for the fair prices great atmosphere and well trained staff .

Rude treatment. Not recommended at all. I went to swap my snow tires on saturday morning @ 09:30…read moream. The supervisor told me to come back on Monday morning @ 08:00 am sharp to do them. I was there on Monday at 08:00 am then he said no come again on another day plus asked me not to argue even though I am a customer at this place and used to do oil change for my both vehicles !!! Customer retention, values, ethics and morals are the worse at this place. therefore, not recommended at all.

Avoid this place! They are constantly on the upsell -- oil spray, tire replacement, anything they…read morecan come up with to take more money out of your wallet. I went in for an oil change and they talked me into a front and rear differential fluid change on a car with 23K on it. They claimed it was required maintenance, pointed to something on their computer screen. I was certain that wasn't correct but had other distractions and got browbeaten into it. I checked later and found it isn't recommended for this vehicle until 100K.

St Thomas Lube Clinic did an excellent job for me. Staff very pleasant and not overselling. they…read morenoticed that my rear wheel was flat and upon checking, there was a nail in it. The tire was fixed along with an oil change and new battery. Car runs like it is brand new new. Thanks for the excellent service.

Great costumer service , great work done on my vehicle. The prices are always fair and are a very…read moreprofessional business.

I brought my car into Midas they looked at my car reviewed the problem and didn't charge me for the…read morebalancing and labor it took to find the problem I really appreciate those guys they are so professional thanks by this I will see you again

We were set to take a road trip and unfortunately blew our tire. We called 4 tire shops to see if…read morewe could get a quick appointment as we didn't want to delay our trip...all the other tire shops were booked up and couldn't fit us in until later in the afternoon. We then called Midas on Hespeler in Cambridge, they were able to take us in right away, even though they were also busy. They were able to order a new tire have it delivered and put onto our car within 1 hour and a half!! They are friendly, accommodating and have incredible customer service. Don't look any further...drive to Midas 402 Hespeler Road. Amazing!