Very helpfully. Keep in touch with you all the time. Very informative too. I just got my very own…read morefirst car.

From the owner: Family owned business for 30 years!read more

Awesome people/work and fair prices. They are NOT out to…read moregouge you, just to keep ya on the road safely.

Been dealing with Freeman's for about a dozen years, I find that they have great service & are very…read morebusy during peak seasons, which is a good sign, I would definitely recommend them!

My winter tires are stored here and I honestly dread coming here twice a year because the…read morereceptionist is such a cranky B*TCH. The mechanics seem adequate enough but if you want your day ruined by customer service from hell this place is for you.

Have you ever paid cash for a repair and had them call the next day to tell you they don't think…read moreyou paid enough because their cash total was out??? Have you ever had your dealership call to say your recall parts are in, then have them ignore you for 3 hours and when you ask how it's going they tell you they don't have the manpower to do it that day and you'd need to come back??? Have you ever had another appointment where after 2 hrs they finally bring your truck in and then check inventory to find they don't have the parts needed and they ask you to come back? And during this service call they actually charged you both for parts and labor to change the battery on our key fob even after they've disappointed you. You expect better when you're a return buyer of 2 new vehicles from their dealership. But don't expect actual customer service - not from this service department.

It's never a good experience in their service department. Total lack of urgency. They do not call…read moreyou back with answers if you ask questions. It can take a day or two for them to look up a torque spec if you require information from the dealership. You are on hold for a minimum of 5 minutes. Then they don't know why you're upset when they finally answer your call

Would not recommend! Shop has cost me over $11000. Missing seals damaged selector shaft and missing…read morehardware. Worst shop in simcoe by far.

From the owner: Our Master Mechanic Simcoe store is independently owned and operated which means that we are…read moreproviding a personalized service to our customers. We strive to be the only auto repair and maintenance choice for each of our clients by creating long term relationships which have been earned through consistent delivery of outstanding service quality in an environment which promotes trust, fairness and respect. It is this dedication that differentiates us from our competitors as we continually strive to deliver an outstanding customer experience to each one of our satisfied customers.

This place is amazing. Knowledgeable and honest, I trust them with my car every time…read more Don't hesitate to give them a call

$2900 to fix a scratched bumper and forced to pay full value two weeks in advance?…read more I would say make sure you get 3 quotes Simcoe

I've been going to a Chevrolet dealer to have my car fixed because I assumed that they know their…read moreown cars, well it turns out they don't! I had a problem with my car backfiring while driving, which was causing the car to shake while stopped at intersections and hesitate while picking up speed. I brought my car in there the first time, they told me they could not figure out what was wrong. So I pad $30 for them to not do anything at all. The second time I brought my car in they told me an air intake pipe has been chewed through, so I replaced it ( took over a week for them to order that part and I spent $399). After that they claimed that everything was fixed, except that the check engine light stayed on and my car kept doing what it was doing before. I made a terrible mistake my going back there because all they did was suggest that the sensor for the check engine light was broken, so they replaced it. $350 later my check engine light was still on and they had no idea what to do. Imagine my surprise when I took my car to a Canadian Tire down the street and the mechanics there figured out the real problem within the first 30 minutes. Basically these jokers at Aitken Chevrolet had no idea what was wrong with my car all along, and they chose to act like a bunch of "know it all's" fixing randoms stuff that had nothing to do with the initial problem. Finally I called them to tell them that I was disappointed with their service and that they never figured out the real issue with my vehicle. They told me that they will have the person that I dealt with call me back after they speak to the mechanic. Guess what? They never called back! If you value your time and money avoid this place like the plague.