I've been going to a Chevrolet dealer to have my car fixed because I assumed that they know their own cars, well it turns out they don't! I had a problem with my car backfiring while driving, which was causing the car to shake while stopped at intersections and hesitate while picking up speed.
I brought my car in there the first time, they told me they could not figure out what was wrong. So I pad $30 for them to not do anything at all. The second time I brought my car in they told me an air intake pipe has been chewed through, so I replaced it ( took over a week for them to order that part and I spent $399). After that they claimed that everything was fixed, except that the check engine light stayed on and my car kept doing what it was doing before. I made a terrible mistake my going back there because all they did was suggest that the sensor for the check engine light was broken, so they replaced it. $350 later my check engine light was still on and they had no idea what to do.
Imagine my surprise when I took my car to a Canadian Tire down the street and the mechanics there figured out the real problem within the first 30 minutes. Basically these jokers at Aitken Chevrolet had no idea what was wrong with my car all along, and they chose to act like a bunch of "know it all's" fixing randoms stuff that had nothing to do with the initial problem.
Finally I called them to tell them that I was disappointed with their service and that they never figured out the real issue with my vehicle. They told me that they will have the person that I dealt with call me back after they speak to the mechanic. Guess what? They never called back! If you value your time and money avoid this place like the plague. read more
