Oil change and rear backup sensors replaced. The service and courtesy of the staff were beyond reproach. The work impeccable and price was more than worth it. Kevin and Ally deserve a raise. read more

No games. They identify the problem, give you an accurate quote, and fix the issue efficiently! Would also like to specifically shout out the team for being professional and KIND individuals. While there were others during my first visit, Gwen was very helpful this time! Thank you for your help! This exceptional service is why I will be returning and recommending this business. I had the exact opposite experience at Oil Changers down the street who were just flat out rude both visits for no reason. I give Jiffy Lube Ramona 5 stars! read more

Came in at the end of August for a coolant flush. Was told that I needed a new thermostat and that they had one and could get the work done in less than an hour. Hopped back in my car and 3 blocks down the road the car over heated. Nursed it back to the shop and was told that the crew didn't properly burp the system and that it was fixed. Drove 5 miles out of town and the car drastically overheated to the point of not being able to drive. Car had to be towed to a mechanics. Mechanics said that the thermostat that jiffy put in was defected and they should have been able to tell before they put it in. We've been in communication with Noah for 2 months about the refund and have yet to receive it. He has acknowledged that a refunded is warranted and has said it has been processed but it has not reappeared. read more

Noah went above & beyond to give us outstanding customer service on all levels. Noah is Friendly & professional & really understood what we're the best products for our Ford Flex. We highly recommend Noah & taking your vehicle to this Jiffy Lube location for your auto needs. read more

At first, I was stoked that a Jiffy Lube was so close to work. I can walk there within 10 minutes, and thought I had found the place where I would be able to get any necessary work done. They seemed nice when I showed up. I had to get back to work, and felt comfortable leaving my vehicle with them. I was getting brakes, and knew it would take a while, but it seemed like a perfect choice. I was told it would be ready by 4. That worked into my schedule perfectly. I showed up right around 4 to pick up my vehicle. When I walked in Gwendolyn was cashing another customer out. I was not greeted. I assumed when she was done, I'd be helped, but she promptly walked out of the room. I assumed she was going to get my technician. That was not the case. 4:10 came around, I still had not even been told "hello." No "we'll be right with you," no "let me go check on your vehicle," nothing. It soon became some kind of game, wondering how long it would take. A man and his two sons came in, soon after me, he seemed to get service in a "Jiffy." Gwendolyn came to let him know the status of his vehicle, and still paid me absolutely no attention. Finally, when my vehicle was finished, someone came and told me that she'd cash me out when she was done with the test drive. I know some things take more time, I understand my vehicle had a lot of work done. And it's working great now! But I sat in their office for an hour and 10 minutes, without even so much as a nod that I existed. What kind of customer service is that? Would they let a homeless person just sit there? If so, I can start letting people know that the Jiffy Lube lobby in Ramona is a great place to hang out without people harassing you. read more

Thank you so much to Noah and Pat for great service! I desperately needed new brakes. I was driving on literal grinding. I went in for new brakes - turns out I needed new front rotors too (I paid a pretty penny). I also got an oil change. I was desperate to get the brakes changed asap. I was super grateful because, unlike other shops I called, Jiffy Lube was able to get me in right away. Within 1.5 hours, I was able to pick up my car and go. Also, I heard they had two staff members quit. Pat was new and trying to run the front, while Noah was slammed ensuring all jobs got addressed. Despite this, they handled everything with finesse. Thanks for great service! read more

I have lost trust with oil changers, and so I've always been nervous to take my car to a franchise for an oil change. But Kevin at the Ramona Jiffy Lube today changed my mind! He was so kind and they got the job done in less than 15 minutes! They even let me know of issues I had on my car, and I'm very grateful that they did that! Definitely recommend them read more

If I could give this place no stars, I would. I took my car there to get new brakes and brake pads and they completely butchered it. I've been trying to get a refund for months now so I can get new brakes AGAIN and filed a claim with the BAR as well. But even after winning that case they're still unresponsive regarding the refund. Save yourself the hassle and money. Never take your car here. read more

They could not fix what they said they could fix and broke something else. They had my car for two week. I took my car down the block and they fixed both things in less that two hours. Jiffy Lube said they would give me a refund, but a month later nothing, and they hang up when I call. read more

BEWARE: I came in for an A/C coolant charge and the manger drained my A/C of coolant and said I had an electrical issue that needed fixed. I stated that I did not want them to work on my car. I had my coolant filled at another business and my A/C worked fine. I heard about several bad experiences with the manager trying to do with mechanical work and repairs from friends and family, but I had previously had good experiences with oil changes and coolant recharges. read more

I bought a car battery next door at Auto Zone and Jiffy Lube installed it for me, plus the mechanic carried the old battery over to Auto Zone for me. Alex, the mechanic, was thorough, efficient and businesslike. For years, I've gone to a lube shop across the road from Jiffy Lube. But I'm a believer and my next oil change will be with Jiffy Lube. Alex should be commended for his excellent work! read more

Jiffy Lube - Oil Change Stations Near Me - Ramona, California

PROCEED WITH CAUTION The people are genuinely nice but the quality of service I received really made me question their business practices. Came in for routine oil change back in March and some diagnostics for an oil pressure sensor light in my car a week after. They got my car into the bay relatively soon and this is where the grace ends for this crew. My car is under warranty and the crew knew that from previous visits on diagnostics for minor issues. For the oil change, things seemed smooth at first, by the end... boy was I wrong. Got the oil change issue resolved in under a hour (oil pan housing was cracked and I had a oil pressure light on) but diagnostic for the oil pressure sensor took almost a hour and a half by itself. Store manager decided to lift my car and replace parts before getting explicit approval. This was the first line crossed when they took it upon themselves to turn a diagnostic into a repair without informing me. The store manager informed me after the car was already lifted that he had replaced some parts they put on from my previous oil change plus a sensor they thought was faulty. I could have spoken up here but at this point, the work was already done without permission. Eager to leave after being at the store for 2 hrs, I drive my car home and can tell something was off. To my surprise I got home and realized my car's skid plate / undercarriage plate was gone! Called the store back and was told that it was accidentally placed in another customer's truck bed and they had just returned it shortly ago. At this point, a little annoyed but understanding of an innocent mistake, I go back and have them put the plate back on. Once back at the shop, I sit there another hour because the technicians had lost all of the factory bolts for my skid plate even though I have been gone less than a hour. I was told by the technicians and the store manager that my car's skid plate bolts where OEM and the bolts had to be order from the AutoZone next door. Fast forward sometime later that week and I'm driving down the 163S to get to work and my car is making a dragging noise on the highway as if something had come half apart. After pulling over and taking a look to see what's going on, I realized that the "OEM bolts" they put back on from AutoZone were actually 2 zip ties! Furious, I finish up my drive to work and call them after my workday...... let's just say, no one answer the phone and I had to drive up to the store to let the manager know what had happened! He told me their phone lines had been down and that he would handle the issue through his cellphone personally. Thinking that the situation was in good hands, I got his information and went about my day. Let's just say, communication with the manger has been spotty at best with the manager not responding back on updates from 5-14 days at a time between responses. I gave them initially almost a month if not longer to figure out how to process a claim of this nature and ultimately was told by said manager that working with my dealership and having the parts and labor reimbursed would be a faster approach........ At the time of writing, it's been almost 6 months later and I've yet to be reimbursed or get a status update on my claim/process at all. At one point, I brought receipts at the managers request and was told my claim would be filed right then. Let's just say, I got a text 2 weeks later asking to bring all of my initial receipts back to the store because the manager was temporarily assisting another Jiffy lube location and all of my initial receipts/information had been tossed while he was gone AND the claim hadn't been filled! Since then, I've asked this manager for several updates and was told that this issue would be followed up on and I've heard crickets! This is with almost 2 week check-ins for almost 6 months and so far we've gotten nowhere! Please be very observant of what type of work is being done on your vehicle while you're there and make sure they are checking in on what's happening and what's been agreed to. If I could give a zero star review I would. read more

Watch your wallet! You can't buy air for your tires without high pressure up sales. If they offer to do ANYTHING, get the price. They will say "No problem, I'll clean that off while I'm in there.." They make it sound like a favor, but it will run you an extra $60 for that little favor! I'll vote with my feet, and never return. You have been warned. read more

Got an alternator done here last year, fast and friendly service, will definitely get more work done here!!

I cannot thank Mario and Danny enough for their help today. I was stranded and out of the goodness of their hearts they helped me out of a touch situation. They pointed me in the right direction and were so helpful to take time out of their days to help a mom and kid stranded. Thank you Mario and Danny for being amazing. Kay. read more

DO NOT GO HERE! This place is a joke! These jokers managed to: 1) use the wrong oil 2) get oil on the carpet 3) rip my friend's seat cover. This is an impressive achievement to accomplish in the 20 minutes we were there. All while messing other cars up as well. They managed to remove the oil and offered to pay for new seat covers ...once we provided them with a receipt. We went back with the receipt. The guy blamed another guy, who no longer works there, and said he will be happy to pay the nearly $300 as soon as there is enough CASH in the register. We have been back several times without any resolution. Who pays cash for an oil change these days? It looks like the only resolution will be in small claims court unless they respond to this, or contact Murphy directly with some cash. Actually a check would be fine, as long as it clears! My advice is to go elsewhere and save yourselves! read more

Brought in two vehicles in for an oil change. Facility was super clean. Interaction and experience with Tina was great. She was very friendly, knowledgeable and easy to work with. If she isn't the manager or owner she should be. Highly recommend. read more

I drove my husbands truck to Jiffy Lube in Ramona, Ca it had been 5000 miles since the oil and fluids had been changed. The manager checked the oil and fluids said truck didn't need an oil change, all fluids were fine. I think I better get another opinion very odd after 5000 miles. I wasted my time at Jiffy Lube in Ramona. Isn't that why they put a sticker on your window to remind to come in for an oil change after 5000 miles. Won't be going back to that Jiffy Lube. read more

Our company has a fleet account with jiffy lube for over 1,000 vehicles all over California. I've never had an issue getting serviced. They refused my vehicle because there advertisement banner that is zip tied to the bay is too low and would not allow the height of my vehicle to enter. This has happened one other time where my vehicle would hit the advertisement banner. In that situation the employees remove the zip ties android allow me to drive through. You figure you would atleast have one bay that doesn't have advertisement banners to allow taller vehicle. If you are adamant on not removing the bottom Banner attachments. When I called and talked to the manager he refused to accommodate and said they would not just move banners for one vehicle. Was kind of rude and said if I have a problem to contact my fleet manager, or owner of My company. I will never bring a vehicle to this branch of jiffy lube and I recommend you don't either. Literally drove to the next Jiffy lube, @13409 Poway rd and they were super helpful and accommodating. I explained what happened and they apologized. I highly recommend this location.... Just drive a lil farther and get wayyy better service. This is not a knock on jiffy lube as a whole... It's a knock on the Ramona location. read more

I had such an awesome experience, the Jiffy Lube team here is amazing. Christina, Noah and Daniel totally took care of my Jeep, and were kind enough to inspect an issue I thought I had and make recommendations on things I should fine tune in the next few months. Weren't pushy, trying to upsell or make me feel like I was obligated to purchase certain things. I was in and out quickly with a car running better than ever. Will definitely use them in the future! read more

When the Jiffy Lube first opened in Ramona I was one of their first customers. I came in for an oil change and ended coming back for new spark plugs and other slightly expensive engine work. Last month I had an oil change and some other recommended work. I really enjoy their lovely cool waiting room with a tv with lots of channels. We'll.... that's when everything good stopped. My husband and I came in for an oil change in his car. We were told that they were short handed and they couldn't take us. Not even an offer to wait. Today I came in for an oil top off and a radiator check. I got the same treatment. I was told his mechanic was busy with a project. Also no offer to wait. I'm not usually a complainer, but this treatment really bothered me. You would think that a first-come-first-serve business would make sure their regulars are taken care of. I doubt I'll be back read more

About a month a ago, After having a tire rotation and oil change, I knew something was wrong. A lady flagged me down on old Milky hwy saying that my tire was wobbling. I took it back to this jiffy lube where the manager didn't check me in; to keep it off the books. The mechanic checked it, and stated everything looked fine. Yesterday my car began making a grinding / crunching sound on 67 coming up the hill. In my head my car barely made it home from work. I took my car to action auto this morning, where the mechanic stated that due to the previous work I had - 3 lug nuts missing - on my right wheel that was about to fall off. Damage to my left wheel axle, and about $900 worth of parts and labor. This location is Negligent / damaged my car. It is extremely concerning that given the location, you'd you think they'd be especially concerned with securing a wheel to the axle, but apparently not. read more

One of my best experiences at a business getting my car serviced. I was told at several places that they could not change my oil because they did not have the proper filter. Mario went out of his way to special order the filter and get the proper oil. Within 24 hours, they had my oil changed with minimal wait time. Everyone was polite and went above & beyond. This is now my go to spot. read more

Handed down best company ever. I enjoyed sitting in the air condition lobby, charging my cell phone, watching TV. Oil change was quick, professional, and the cost was affordable, I also had a coupon.. which I loved. What makes this company stand out for me was Mario. I noticed there were some wet spots in my driveway and I thought my car was leaking oil due to the plug not being put in properly. Mario came out quickly the same morning I called went underneath my car, checked everything out and let me know that I having an exhaust leak. Nothing to do with the oil change. Very grateful for Mario Taking the time to drive out to my home to make sure I'm not leaking oil. read more

Holly Cow! I have been a gear-head working on my own vehicles for decades. Never have I allowed ANYONE to touch my vehicles. Recently I decided to roll the dice and allow Jiffy Lube in Ramona, CA to service my trucks. Both Joeseph and Marc were incredible! No upselling or pressure, just the facts! Found some additional issues with my differential and brake fluid that had not been addressed would have cost me thousands. I saw it with my own eyes. These folks are the real deal! Professional, friendly, knowledgeable, and affordable. This experience has been a real eye opener for me. Take it from a guy who loves his vehicles and is a certified mechanic...these guys are professional all the way. When I offered to leave a tip, they refused! Not sure how Jiffy Lube managed a team like this but you will have my continued business from now on. Great job! read more

Jiffy Lube - Marc serving the client - Oil Change Stations Near Me - Ramona, California

Mario and his team helped me with my oil change today. Everything was done correctly and quickly. I will be back. Thanks!

I spoke with Mario today after leaving another place of business ,that told me there is a universal coolent for all cars even mines that is foreign. Lol anyways thank you Mario for taking me seriously and not just trying to sell me something that was not right .This was the first time I every came by and now you just gained a new customer. read more

Jiffy lube this one in particular has amazing service. They made me extremely comfortable from the moment i drove into the garage . I was content with sitting in my car but they gave me the grand service . I was instructed by Cindy to chill out in the lobby which was spotless . And then she handed me the remote so i could watch Netflix while they serviced my car . By this point i was already astounded by the modern lobby but to top it off Marc came in and offered me a taco from Taco Bell. I appreciate your kindness this was the best experience I've ever had getting my car serviced. everyone follow COVID regulations as well read more

Very clean shop and waiting room. Great service. Great value for your money. Would recommend.

FABULOUS team! Leah & her team are EXTREMELY accommodating and knowledgeable! GREAT team effort! I will continue to come back! Thank you

Just wanted to give all the helpful people here at the Ramona Jiffy Lube a shout out for some above and beyond customer service. They really go out of the way for there customers!! Thanks everyone. Dino Nicolosi read more

love this place. I've Never had to wait more than 15 minutes from arrival to departure. They check everything and don't rip you off. No pressure to get other services done. Polite and professional. Nice waiting area. Zero complaints. All good. read more

can I oil changed got home oil still leaking took it back. They told me to come at 8 AM the next day so I did. Then they said they weren't able to help me till nine or 10 o'clock. I said I don't understand why they did this. He then called me am I going to act like a lady calling me names. We got into it. Him saying he's glad that my wife had died. This man should not be in charge of anything ever if he's going to treat customers this way .I am Appalled and disgusted by their service read more

Mario and his crew took great care of me and my old subaru today. I had many things that needed attention; they were all very kind, quick, and went the extra mile to help me with a battery issue. It's always a good sign when all the techs and mechanics are in a good mood and fun. I definitely recommend this shop. :] read more

I would like to give a huge shout out to Ricardo and his team in Jiffy Lube they gave my mother outstanding service on here vehicle today as she was getting ready to leave out of state , I would also like to apologize to Ricardo and his team for the older guy in the truck I heard all the horrible things he was saying about getting a free oil change and its too easy since they are nothing but kids , The customer service rep that cashed out my mom was assisting the old guy on finding a solution for his dilemma it was clear that his intentions were not positive since as the customer service rep went back inside the office to call his manager to return back from lunch but this is what I didn't like and the thing that I will not be quite about as the older guy and was left alone in his truck while the rep was calling his manager to return I overheard him talking to whoever it was he was speaking to on the phone that and I quote " This is too easy " that right then is wen I lost it I mean how can you be this angry when everything these young men are doing is providing solutions , Well the manager arrives ( Ricardo ) and went straight to his rep and emmediately came back out o speak to the guy in the truck he introduced himself and wanted to figure out a solution the amount of discounts and explanation given was outstanding but turns out that wasn't enough for the older guy , Throughout the whole conversation the older guy was basically turning red and screaming ,Personally I would've smacked him across the face but what Ricardo did was amazing he kept his composure and maintained all professionalism the old guy at the end said he will no longer be returning to Jiffy Lube and for that I would like to say to Ricardo and his team that isn't a loss but more like a gain since I will be returning with my vehicle and will make my boyfriend do the same with his car so you lost a bad egg but u gained 2 more NEW customers in return read more

I really appreciate how friendly knowledgeable, honest helpful and efficient. I am a single mother with nobody to really help me with truck stuff. Every time I go to Jiffy Lube no matter what it is that I need. They've always been very helpful. They treat me like family. read more

Great customer service as always! I bring both my vehicles to Ramona Jiffylube despite there being several outlets closer to my home. David and the rest of the crew are outstanding. read more

I always have my oil changed here and if I need a tire rotation I come here also. Everyone is always lovely and they are reasonably priced. Always coupons on the website also. HIGHLY recommend coming here. Never any lines either. Huge plus when you're in a hurry. read more

Superior service and no appointment needed! Thanks for the quick oil change and recommended services

I've been to Jiffy Lube in Ramona a few times, and I have always had a wonderful experience. My last visit caused me to want to write a review because the service I received was just incredible! Everyone there works so efficiently and professionally together. James and Faith were really pleasant and courteous and extremely helpful with my questions. The young man that did the oil change was very curious and fast yet thorough. I don't write many reviews but I am taken back at what excellent staff Jiffy Lube has at the Ramona station. So thankful I found them and look forward to my next trip in!!! read more