I first came to this Jiffy Lube for a brake replacement, and ever since then, they've been my go-to for oil changes. The service is always quick, prices are fair, and they accept coupons, which is a plus. The technicians are friendly and professional every time I visit. I came in for an oil change today and decided to replace my battery too since I already knew it was dying. The price was great, and they even offer a warranty. Overall, fast, honest, and reliable service. Highly recommended!! read more

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Came in for an oil change in my 98 expedition Friday may 9th (finished at 10:00 am)but didn't stand and watch like I usually do (new puppy who's a bit of a handful) I've been here a half dozen times in 3 vehicles no big deal. At the end the guy pulled the. "Forgot to tell you you didn't have an oil cap when you came in." I drove more than 120 miles the day before. It's been 1k miles or more since I've had the hood open. If I did that with no oil cap my engine bay would be literally covered in oil. They pointed at some old grease on the valve cover and tried to say that was from the cap not being there. Truck made it 348 thousand miles with the original oil cap but just happened to not have it before going into a jiffy lube. And you just happened to not notice before starting the service? Seems like a thing that would come up immediately. You dropped the cap It happens l get it, but telling me it just wasn't there can't have happened. I asked to see the cameras and the manager came out and ordered a new cap while the guys looked under the hood, never saw the camera footage. Not gonna come back. Not gonna let anyone else in my circle come back either. Which is a shame cause it is a convenient location and I like the manager he's a good guy and made it right. But I don't think I can trust the techs with my cars anymore. If they can't be trusted they can't be trusted. And it's safety stuff, if they hold a grudge or touch something it could be bad. The exact same thing happened to a buddy of mine up in the Bay Area one time. 5 miles down the road from jiffy lube his whole engine bay was smoking from the wind across the filler cap hole pulling the oil out and spraying it across the engine. The airflow across the engine is no joke, and air flow across an open hole creates a vacuum that pulls oil off the top end. Might just be time to handle my new engine service on my rigs. I'm bummed out because I really dig the place and the vibe I'm a sucker for AC and free coffee, and the manager has always been on the up and up. Anyway It is what it is. And I'm sorry I have to make this post. read more

Jiffy Lube Oil Change - Not an engine bay that drove 120 miles without an oil cap - Auto Repair Near Me - Quartz Hill, California

Always professional, kind, and efficient. This is the second time this has happened. But I didn't say anything about it. I have a 26.00 off coupon and again I got a 20.00 discount. Ver read more

Jiffy Lube Oil Change - Coupon????? - Auto Repair Near Me - Quartz Hill, California

My initial visit took over 5 hours. They put my car into service mode and then couldn't figure out how to get it out of service mode. Offered a $40 discount which was whatever. Then shortly after having my brakes and rotors replaced I noticed severe shaking when braking that didnt include my steering wheel shaking. I went back and was told it was my tires so I went for a 2nd opinion across the street and was told it was my back brakes and rotors. Went back to jiffy to warranty them out and the assistant manager absolutely refused. Kept saying my car was shaking because the tread on my tires is uneven. Car only shakes when braking at highway speeds and does not include a shaking steering wheel. Went to another shop who said it wasnt the tires it was brakes and rotors so we went back and once again he refused to warranty them out. The assistant manager is extremely rude and incompetent. I do not recommend this shop. If you want to go to a Jiffy Lube, go to the one in East Palmdale. I called them about my concerns and what happened at this jiffy lube. They had me come in and warranty out my brakes and rotors that Jiffy Lube in Lancaster refused to do read more

This place is a joke, I called to get price for a full synthetic oil change. They gave me a price of 129.00. Drove over there within 10 minutes and the price suddenly changed to 160 because it only included the oil not the filter. I would expect the filter to be included on a quote for a oil change due to the fact that it can't be reused. Save yourself sometime and just drive over to grease monkey if you need a quick oil change. read more

Went in with my 2022 Corvette did Jiffy lubes in cord. Hills on 50th street. I wanted to get my oil changed the man said, we gotta scan it. I said, fine, he come back. He said it would be $300 to change my oil. Just because I own a Corvette, I guess I don't know, but I'm giving them a one rating, because I've had more oil change before. It was never over a 100. And $50, that is a total rip-off. I would not recommend Jiffy Lube. In cords hill, it's like they see you coming. I guess they think because I have a nice car. They want to overcharge me. read more

Wowwwwwwwww!!! I was completely taken aback as to what a great experience I had at this location. I didn't read any of the reviews but wow having done so I see why it has such a great rating. I spoke with Chris, however the professional caring and awesome customer service did not end there. Literally every single person I dealt with BOTH times I was there within a 3 day period were genuine, know exactly what they are doing and I did watch them interact with other customers in the utmost professional manner. No crazy gimmicks, no unnecessary "upgrade" just straight up here it is here's what we recommend. No pressure and fairly priced. Wait, did I mention time efficient!?! This entire crew made my visits great and would hands down tell you this is the jiffy lube you wanna get work done at! Whoever is responsible for this culture here; KUDOS!! Well done read more

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Just finished a great experience at jiffy Lube in Quartz Hill I was greeted by Chris, I told him what I was there for, then took a seat in the cool waiting area Chris and his staff took over from there, 15 minutes later all my needs were met. Chris took me out to my vehicle and explained all work performed in a efficient professional manner. I highly recommend Chris and the competent staff in Quartz Hill read more

Just try them for the first time I usually go somewhere else and now I wish I'd gone to Grease Monkey instead. Jiffy Lube was very disappointing they didn't clean the windows wanted to charge twice the amount for air filters and told me they topped off all my fluids but when I got home the windshield wiper fluid had never been filled. They also did not reset my maintenance lights as they said they did When I called to advise them of all that their attitude was very nonchalant and uninterested read more

Never been to any other mechanic that was as nice and professional as them. Went to get an air intake hose fixed in the evening around 4:30 and was glad to hear that they could do it for me before they closed. I had called other places and they either charged an arm and a leg or couldn't take my car in that late. Chris helped me out at first and Christian worked on my car, both great guys. Keep up the good work as I'll be coming back to service my car in the future. read more

charged me $20 to look at my tire with a flashlight in the day time but brakes are lifetime warranty so that's goof at least

I stopped by Jiffy Lube yesterday afternoon for an oil change and was greeted by a nice employee who told me it would probably be an hour and a half wait and I was OK with that cause I had no plans. So my daughter and I left our car and went to eat. 30 minutes later I got a phone call that it was ready. The gentleman on the phone was very thorough in going through everything they did. When I returned to pick up my truck it was an easy transaction to pay, I received everything they did in writing and then I went out and spoke to the guy that worked on my truck. There he again explained everything very thorough to me and even showed me a couple things. All in all it was a great experience, these employees know what they are doing and have great customer service skills. I will be back with my other cars for sure. The price was reasonable. read more

Went to get my brakes and oil changed, took about 45ish minutes for the oil and about a hour and a half for the brakes on a different day since they had to order the Mercedes brake pads. They use OEM parts (original) for your vehicle. I paid around 120 for the oil change and filter and 300 for the brakes. Labor was about 70. Car felt smoother overall after all and no problems with the car. Total about 500+ with tax. I recommend this place. read more

Jiffy Lube Oil Change - List of charges for brakes oil and oil filter and list of inspections - Auto Repair Near Me - Quartz Hill, California

I went in there recently to get an oil change. And unfortunately, there was an issue. I contacted them and was greeted by a concerned employee. Soon after the manager, Christopher was both apologetic and empathetic. He really took care of me and made what could've been a bad experience, good! I would highly recommend this place to anyone! read more

This wasn't my first time at this location, I've been here many times in the past. Their prices are competitive, and their inspection and explanation of their findings of the inspection are very thorough. I forget how fast of a visit it can be for quality parts and work. I had an oil change on my visit and it was found I needed new front brakes. I went home, called about half a dozen places and found that the Jiffy Lube brake pad replacement price was very competitive. They are pretty much on a first come first serve basis, and I was in and out of there in less than 45 minutes. Time is money, and other shops quoted brakes taking up to half a day even with an appointment. On this particular day, I brought two of my vehicles in for an oil change, and the one brake job. Total time spent in shop for both vehicles was less than two hours! Need I say more?!! read more

went to jiffy on August 1 got my oil and the whole 9 yards one week went by come to find out they didn't screw my drain Plug all the way back in and it all my oil leaked out and now my engine is fuck I have to get a new one I'm almost likely going to sue u guys call professionals, and can't even tighten up a screw read more

So far so good! However, had to stay there for an hour plus another hour Had four new set of tires delivered there by Simple Tires as they're the nearest tire servicing near my residence. Tires came in three days earlier than expected which is great. Called them up early this morning to inform them that I can have tire replaced today, it was a first come first serve basis which is good as I live 1.4miles away. Staff were nice and friendly, had to wait an hour the manager did mention to me. Did not know they had a customer waiting area in their facility, they did not offer to have me wait inside. It's a cold and windy day today. Anyway. Took them less than an hour to remove the old tires, replace, balance and all was set. Drove almost a mile away after tire pressure notification was still lit. I did perform a reset which indicated all four tires were under inflated. Also. Noticed that three of the tires were installed incorrectly, tires indicates 'inside' were actually outside, though one was correctly installed. Turned back and informed them of the problem. I did explain that this will cause confusion to the techs that will perform tire rotation in six months as three of the tires were installed as 'inside' where the 'outside' was inside. Then I told them that they had to redo the balancing once more as the changes they were about to make will render the wheels out of balance. So, I waited another 45-55mins for them to correct the initial error. Could have done something else with that lost extra hour Anyway, as for the manager and staff, I would advise that they refer to their operating manual and perform up to their standards of service and technical aspects of the job they're doing. Customer service wise, staff were accommodating and friendly. Customers just needs to be informed regarding the facility, that they have a waiting room for customers. I'm a new customer so I was ignorant about it. read more

My first time trying this location. All the employees from start to finish were friendly, professional, and knowledgeable. They didn't make me feel uncomfortable. I will definitely recommend to friends and family. read more

I took my truck in for a oil change last month October , price was like 150$ with a filter, they told me I needed new front and rear brakes 350$, so I took it to friend to check them out, nope brakes are fine have 75% left, also I already new I had a small trans leak so I had someone check it out, and since the oil change cap/ filter about ready to fall off almost no oil left in it, these people are crooks and don't know what they are doing Highly do not recommend read more

Beware of the skid plate being put back on your car properly after your oil change. Had my skid plate come loose on the freeway after an oil change due to it not being put on properly. Skid plate was completely damaged. Jiffy Lube did NOT take responsibility for their mistake. Will not return. read more

I took my Ford F150 for an oil change the manager Chris tried selling me a battery for $350. I told him that I would purchase the battery elsewhere upon leaving the establishment. I go home and find that my truck is leaking transmission fluid my truck never leaked before I just got it from the dealership, I had to take it back to the dealership. To repair the damage that Jiffy Lube did to my vehicle on purpose for not purchasing the overpriced battery very bad customer service from now on I will stick to the dealership where they actually know how to take care of vehicles. read more

The guys at this shop were great. Very informative and quick service. I will definitely be back with my other vehicle. read more

Jiffy Lube Oil Change - Jiffy Lube getting an oil change. - Auto Repair Near Me - Quartz Hill, California

Chris gave me some good advice on car maintenance. Very professional and nice. Detailed inspection and went over each item thoroughly. Thanks Chris!! read more

My first time into this Jiffy Lube. I was very impressed with the service I had on my '17 Nissan Titan diesel Very professional and friendly Chris the manager and tech Nelson. Top notch. Thank You. !!!!! read more

Shame on you the first time... shame on me the second... On 3/8/22, I made the mistake of bringing my 2018 Ford Explorer to Jiffy Lube Quartz Hill for a synthetic oil change and to have my fluids checked. Everything seemed normal. Soon, Edgar brought my cabin air filter and engine air filter inside to show me that they needed to be changed. Yes, they were a little dirty. He quoted me prices that I thought were too high. I declined. He informed me that my transmission fluid and spark plugs were overdue to be changed. Again, he quoted prices I thought were too high. I declined. I have an aversion to up-sales. The next day I called my Ford Dealer Representative to schedule the services. She informed me that these were not overdue at all. In fact, I still had at least 40,000 miles to go before the next scheduled maintenance. Thanks, Jiffy Lube Quartz Hill. I then went to the carwash (usually every other day) and when I wiped down the front end, I noticed a 10" square of grime/grease on the front quarter panel. This is an all white/black trim SUV. Not good. I was able to remove it all with some effort. I then proceeded to the auto parts store to purchase my filters. All good. I watched a YouTube video on replacing the cabin filter. All good. I opened the glove compartment (cabin air filter is behind it) and first noticed that the damper cord was not attached. Hmmm. It was evidently not reinstalled when they tried to upsale me. Thus, the glove compartment lid just flopped around when opened. Hmmm. Next, I noticed the right hinge assembly was broken off. Hmmm. Not happy at this point. Clearly, someone was not excited when I declined to purchase the Jiffy Lube air filter. The truth is that I liked (or though I liked the service here). In fact, I brought my wife's vehicle in for a brake job in October 2021 right before her week-long trip to northern California. Upon return, we heard a clanging sound that we could not locate. After a lengthy inspection, I discovered that 2 caliper bolts were left out of the rear driver's side brake assembly or were just not tightened so that they vibrated out somewhere on the 1200 mile trip. I pray nobody was injured. I brought the vehicle back to Jiffy Lube Quartz Hill beyond upset. The manager profusely apologized and ensured me that they would correct the problem, provide a full refund, and that "the guy who did the job had been fired" shortly before. Why did I not listen to my gut instinct after this. Well, I like to buy local and support small businesses. I, too, am a business owner. I liked the friendly techs at Jiffy Lube Quartz Hill. I thought they were different being in a small town. Shame on me. I have to speak out so other unsuspecting customers aren't taken advantage of. Listen to your intuition. read more

Jiffy Lube Quartz Hill puts Moms and kids in danger. The AOL (yes seriously) email address the "owner" responds to yelp reviews with is fake and he doesn't follow up. I'm a single Mom. I was out of work for a week because I had no car. Jiffy lube Quartz Hill refused to pay the $962 to repair the part they knowingly broke and never told me about. They also tried to cover up the break with glue. The district manager hung up on me and said no one would believe me. This is the worst service and customer service I've ever experienced. Absolutely no resolution from Jiffy Lube or this location. I had to raise funds to get my car back. Pretty disgusting business practice. Legal action is the only way to go with these types Who take advantage of people. read more

Quick service. Brought the family vehicle in for a quick full synthetic oil change (personal preference), was in and out within 20 minutes at the most. read more

Jiffy Lube Oil Change - Break/Waiting room area, very clean, clean restroom, and free water available. - Auto Repair Near Me - Quartz Hill, California

During my previous oil change I had to go to this Jiffy Lube location since I did not have the capabilities to change my oil myself. Now that I am doing it myself, I discovered this Joffy Lube location used the incorrect oil filter, cross-threaded then destroyed my oil tank plug, tied to up-sell me a cabin air filter on a car that doesn't have a cabin oil filter, and to top it all off, they didn't even bother to close my hood - I found out that while driving down the highway. I will not recommend this location due to its poor worksmanship. read more

Little 20 year old boys with bad attitudes run this place when the GREAT manager is away. They were so unprofessional and rude that I wanted to change my own damn oil stupid little kids. Trying to upsell me on $600 worth of crap, settle down little boys. You will grow up someday and realize the value of a dollar. read more

I have never had an issue with any Jiffy Lube, until today. I pulled up to the far left, the associate guided me forward. I can tell he wasn't in a great mood. He opens the door and scans. He says "you're not @&*% (previous owner), no I'm not, I've had this car for 2 years. He insisted I've never been there and proceded to tell me what i needed $100 oil change. Never gave me a choice and wouldn't give me a choice. I was trying to tell him I've gone to jiffy lube many times, including the one in Palmdale, and i always get the same kind of oil change. He wouldn't give me a choice still and said I can go back to the Palmdale location because he didn't want me to come back complaining that my engine blew up, and I'm not in his system, is what he said. WOW! When a man talks to a woman with such tone, I'm not okay with that! If my son wasn't with me there would've been choice words. (I was there about 2:50pm, silver suv. Just in case the owners want to see the cameras) i backed up, other employe asked if there was going to be service, I rolled down my window and said, "no service because he's RUDE!" I drove to the west Palmdale location and guess what, I'm im there system and the system shows I've been to quartz hill location also AND my name popped up when he scanned my car.... read more

5 stars again amazing service from extremely polite team. Highly recommend for quartz hill.

My 18 year old son went to this shop on 50th West for an oil change on 10/21/2021. He doesn't know anything about an oil change and this location took advantage of that. They ripped him off and gave him an air filter he didn't need for a total cost of $163. He went for an oil change. I will never trust a Jiffy Lube location again. They are theives and took advantage of my son. read more

Ernie and Chris are the best! My Jeep was leaking a lot of oil when I was visiting a friend in the area and had a long drive back home (San Diego) later in the evening. I took it to Jiffy Lube and Ernie and Chris did everything possible to make sure it was fixed before I had to drive home, and that I would get home safe. The problem ended up being bigger than I imagined (radiator fitting was busted and leaking transmission fluid). They called around and went to AutoZone to pick up a part for me so I didn't have to get it towed. They installed the part for me, and I made it home safe! I am soooooo grateful that they were able to help me out!! Also, I was a mess and couldn't find my charger and Ernie let me borrow his charger since my phone was dead. Hands down would recommend coming to this shop! You'll get the best customer service guaranteed :) Thanks again guys!! You are all the best! read more

Beast service mason is the man should be manger tbh also the guy who did who did my change forgot his name did a clean job zoomed off clean asf read more

Proffesional and respectful. Their price was a bit high but the work and how they treat their customers are high quality.

Went to get an oil change on 50th st in Quartz Hill today. I parked my car in a regular parking spot and went inside to get an estimate. The "manager" never came inside so I went out. He was taking cash from 2 Hispanics, speaking Spanish and pocketed half the 40 bucks. I told him in was next and he said I'd have to wait an hour and a half and it would cost me 115.00 for a standard oil change. No idea who owns this franchise but you might want to check your books cause your getting skimmed. read more

Took my Dodge Ram 1500 there for oil change. They did the oil change quickly and did an inspection and topped off the other fluids. They even washed the windows. Excellent service! Manager was very friendly and ensured that the employees did a good job. He reviewed all the work with me prior to sending me on my way. Would definitely go back. read more

After having bad experiences with jiffy lube in the past I thought I should give them one more try... long story short they went above and beyond with there service. They didn't try to sell me anything I didn't need and went the extra mile by noticing I was a vet. They shook my hand and said "thank you". I wasn't expecting that, when I went to get my truck I noticed they wiped down the interior and vacuumed my seats and floor. I haven't seen anyone do that since pre Covid. I will come back again. read more

This may sound weird, but this was the best oil change experience that I've ever had. Mr. Nelson was all about customer service, very courteous and very professional. I appreciated how he explained everything so clearly, and it was great how he was so thorough and paid close attention to details. Mr. Nelson and the Jiffy Lube team are an asset to your business and probably deserve a big raise! This is the way to treat customers! Thank you! read more

Fast and good thank you guys Very professional! Informative of all I need to get Dd or as well. I appreciate that. read more