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Puyallup, WA

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Jiffy Lube

3.7 (86 reviews)
Closed • 8:00 am - 6:00 pm

Services - Jiffy Lube

Oil changes

Routine automotive maintenance

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Peet's and Uhaul come too! Just wait and chill...get on with life in JIFFY!

Freddy was great! Very friendly service And honest reliable assessment! I went in for an oil change and also got headlights cleaned ! PEETS coffee and Uhaul come for service at JIFFYLUBE with Mike Kyle and Freddy topped off fluids, checked tires. Just wait and chill...get on with life in JIFFY!

Got to wait in my car while my oil got changed :) instead of in a lobby for 4+ hours
Ariana R.

Super helpful! Had the best team help out at jiffy lube I have a Honda civic 2021 and they changed my oil in less than 15 minutes. Cleaned my windows, checked my air filter, tire pressure etc Another place wanted to charge me $200 for a SIMPLE OIL CHANGE!!! Really appreciate your help! Didn't get your names sorry :,) ) Thank you!!

Receipt 1
Ozzy W.

Women ~ don't go here. I downloaded the app and was attempting to order some of the services listed. My total was just over $255.00 according to the app. When it was my turn my request was not in their system. No big deal. We will figure it out. The greeter listed my oil type and I showed her my phone, explaining that I wanted my oil changed, my transmission fluid changed and my tires rotated. She looked at my phone and advised she doesn't know anything about the app but she will tell Bob and he will help me. However when I pulled forward the work on my car started and I had not spoken to anyone else. I was told that the air pressure in my tires was to high. I advised that I wanted them rotated anyway so if they could do that and put them at the required pressure that would be great. The young man advised that he didn't know that and I would have had to pull into a different place. A loud argument between the lady who had checked me in and Bob ensued and she stormed off the property yelling that she could not find my request in the system. At this point the young man working on my vehicle speaks to another employee in a separate bay. My window is down. I am parked right next to the office. The second employee opens the office door and says "Hey Bob this female in bay one wants to know if her tires need to be rotated. So I'll just tell her no, right?" And it is a tone of "she's so stupid and I know what to do." Like making fun of me and also making it clear that they are not going to do the work. He closes the door and tells me "Ma'am your tires need to be rotated around 10k miles." I replied "yes and I bought the car at 35k miles and now it's at over 70k miles. And I can hear your conversation man. I heard what you said." He will not make eye contact with me. Bob opens the office doors and yells "2016 Kia Soul every 7500 miles." I repeat myself "Again I heard you man & I don't appreciate it." He just walked away. I sized up my surroundings. Saying something would do nothing. It's obvious they are used to talking s@*t about women and giving horrible service. I waited. Bob came to my window and stated the price. I gave him my card. He ran my card and forge my signature. Receipt says he bipassed the pin and signed it himself. I was charged for a basic oil change. No issue with the price. Do I need to explain what went wrong here? Start to finish ~ FAIL. Basically Bob and his crew threat women like dumb pains in their ass. It's been a long time since the misogyny was served to me like that. I'm going back to Valvoline. $20 higher and worth every penny to never see this group again. L

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Reviews are mixed. Many highlight the friendly and helpful staff, quick and efficient service, and honest communication about services and pricing.

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4 months ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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7 years ago

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2 years ago

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2 years ago

Service was super quick and efficient. Guys were so friendly and professional. Answered all my questions.

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2 years ago

Got oil change and tires rotated. Super quick and friendly and good service in general. Would def recommend especially for price.

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

Easy peasy, friendly, professional! Even check my trans fluid! Thank you guys and gals!

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2 years ago

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3 years ago

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2 years ago

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4 years ago

Very pleased with the customer service and experience that was delivered. I am happy to have a business that takes pride in service.

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2 years ago

Sabre was extremely knowledgeable. He and his guys went the extra mile taking care of my VW. Definitely recommend

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

They were fast, thorough, and very nice. Appreciated they were not pushy trying to upsell like a lot of places

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3 years ago

Great service. I highly recommend this place. They will give you a great discount. Coming back for sure.

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5 years ago

Wes and the other techs were fast and friendly. It was a bit busy but they are experienced. Thank you

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4 years ago

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3 years ago

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6 years ago

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6 years ago

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7 years ago

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Page 1 of 3

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Review Highlights - Jiffy Lube

“Freddy was really great to work with, very personable and went out of his way to take care of me and my car.”

Mentioned in 9 reviews

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People searched for Oil Change Stations 2,212 times last month within 15 miles of this business.

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Express Auto Repair - 1/16/26 Better pix of headlights

Express Auto Repair

(4 reviews)

I stopped by on 1/12/26 to obtain a quote for a tune up. Alex, technician who also handles the…read morefront desk appears to have limited English got me in touch with Oleksander known as Oleks (pronounced as Alex). He is also a technician and may also possibly be the owner. That was the vibe I was receiving from our discussion. I explain what my visit was and he advised me there are different types of tune ups and what specifically I was looking to have done. I explained that I was able to obtain a quote from Honda service department and they also advised same thing. I listed the tune up details and what Honda quoted ($2,260). Oleks advised that inspection is free of charge. He would have Alex, technician do the inspection and provide his recommendation. Alex completed the inspection and advised what needed to be replaced and some replacement were not needed. He discovered there was an engine oil leak, transmission oil leak and the engine oil pan plug was stripped. Oleks had provided me with a quote range between $700-$1000. I returned back two days later on the evening of 1/14/26 to drop off vehicle which was parked safely inside the shop. The following day they replaced the engine gasket, replaced spark plugs, water pump, front crank seal, drive belt, oil pan plug and drive belt tensioner. I picked up my vehicle on 1/25/26. The sum of my bill came to $1021.80. I am truly satisfied and happy with the work that technician, Alex has completed. It was a reasonable timeframe and price. Honest work. I will use them again for any issues, repairs or maintenance.

I had a great experience at express auto repair. My car had an oil leak and the AC wasn't working…read more The prices were good and the service was even better. Danny helped me out today and I highly recommend him for any car repairs that you might have. You won't regret it. Danny was fully transparent and communicated with me frequently. Two things I value very much. -Guillermo

Matsenko Auto Body and Repair

Matsenko Auto Body and Repair

(13 reviews)

I needed some work on the rear passenger side panel. I called for an estimate and was able to get…read more it that same day. I was more than satisfied with the estimate, and I was told more work might be needed, depending on what they saw once they started working. I appreciated their honesty. I took my car in the next day, and two days later (I had been told it might take 3 to 5 days) I got it back. Not only were there are no extra charges, but the bill was less than the estimate. And what a nice surprise when I got into my car - it had been cleaned and looked a lot better than when I took it in! The people there were friendly, accommodating, and knew what they were doing. I am not an easy person to please - this was an excellent experience!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Easy Street Auto Repair - Female Friendly Mechanics

Easy Street Auto Repair

(14 reviews)

Wanna say this is an amazing shop compared to other shops around the area I recently took my 06…read moreTacoma there to get an alignment done after a 6in lift kit install. They did a great job but due to the nature of a 18 yr old coming in saying he did a full 6in lift kit by himself and all he wanted was a alignment is skeptical to say the least ALSO ONE OF THE ONLY SHOPS AROUND THAT DOES ALIGNMENTS ON LIFTED TRUCKS The alignment itself: honestly pretty good however have a slight lean to drivers side which they blamed the tires for (it didn't do that previously with my 3.5in lift) which was not the culprit I later found culprit to be the lower control arm bolts due to finding that the bolt side is stationary with the alignment washers while the nut locks position of them into place and finding one washer isn't aligned the same way on opposite side meaning the bolt is stripped were the washer is most likely due to tightening on wrong side which very well could of been my fault during install of lift kit. it's a 10$ bolt and 4$ washers and I'm not gonna be blaming anybody unless I know for sure who it was especially over 14$. Customer service: absolutely amazing they were really nice people very transparent with me and helped me look at pricing for tires that I needed regardless of if it was effecting alignment or not. Also hooked me up with a goodie bag!!! Also bilingual! About the techs: Occasionally they would come in to the waiting area to ask me about something that the techs wanted to know (the techs are mostly Spanish speaking which I can understand but not speak fluently) and the techs are thorough with what they need to do they test drove it more than once and made some small tweaks. Extra notes: I did get a few questions about what a sound could be I told them they could bend the rotor dust sheild because I was planning on replacing it anyway (yes that was the issue) The bad: the damn pothole in-front of the shop is the worst part of the experience I swear one day (if it hasn't happened already) it will take off someone's bumper or side skirt it's a 4in deep hole that they need to go around or through

Professional down to the ground. Courteous, informative, and honest. I cannot say enough good…read morethings about this shop. I took my old Sonic in before a long trip for servicing. The mechanics fixed a number of issues that could have been a real problem for me if the issues had failed on my trip. Easy Street provides a three-year warranty on all repairs, they gave me complimentary Uber transportation to and from the shop, and they gave me consistent updates on the status of the vehicle repairs. I will never take my auto anywhere else for any kind of repair or service. Just the best!

Jiffy Lube - oilchange - Updated October 2026

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