Outstanding service, fast & knowledgeable staff that got my fluids topped off as well! I will…read moredefinitely be back to maintenance my vehicle again!

I sent a message to get a quote for an oil change on my husband's F-350 Super Duty so I could…read moresurprise him by taking a few things off his plate. Paul's wife responded quickly with the quote, gave me their hours, and said Paul would answer any questions I have (if I have any) when I arrive. The location was easy to find (I'm pretty new to the area) and the service was so quick I would have headed back home to grab my sedan to have the oil changed as well if I'd have been able to manage it. Highly recommend and we will visit again. Thanks!!

I had several sets of tires installed, 3 alignments, and a set of lawnmower tires changed. They…read morehave lower prices then I jave found anywhere else, and they notice little details that others missed. Such as a date code of a "new" tire that i purchased somewhere else that showed it was 3 years old.

excellent service the guy even made me a cup of coffee…read more Will be bringing my vehicles back to him every time

A big shout out to Big O Tires! We had a dead battery as we were just about to check out of our…read moreAirbnb. We called AAA, and they came out, however did not carry replacement batteries, so they charged up the dead battery and we were left to find a replacement battery. We went to Auto Zone and purchased a battery however they could not install it for us, due to a car part that was partially over the battery. So we called Big O Tires and they said to bring it in and that they would install the battery we purchased at Auto Zone. They were done by 11 am and we were able to check out on time from our Airbnb and head on home!

I love this business. They have always been supportive and timely. The owner brings a lot of…read morepositive energy to Paradise. I'm glad we have this business in town.

I just got home from having the smog check on my car...very good experience. Professional,…read moreknowledgeable and fast! Cost includes certification sent to Sacramento. Great deal, nice people and I couldn't be happier I like keeping local people in business. We all deserve this.

Great service; same day service! Wonderful to have local service providers! Hate having to drive…read moreall the way to Chico.

Went to Joel with AC, ABS and hood issues and he promptly with Darryl fixed the issues quickly and…read morefor a rather fair price! Thank you!

RUDE is the best word to describe the way Burkett treated me when I went to his shop. He waited on…read morea woman who showed up after me and just ignored me.. I left and never returned. I would not recommend him.

An unparalleled experience. Unicorn service. Can I give 6-stars? Honestly, read this…read more.. Day 1, Saturday, of a four week road trip, we drove from SoCal to Pleasanton, CA and heard a clicking sound coming from the rear end once we were off the freeway and could hear again. Since we were picking up our caravan partner and heading north, we needed to find a mechanic in NorCal, along our route and nearby. We used the VanAlert app (must have!) and found Westy World in Chico. I called the number (Saturday, remember?) to leave a hopeful message that they may be able to squeeze us in on Monday for a look-see. I couldn't leave a message because Brian answered! As we discussed the issue, Brian offered to stop-by Pleasanton on SUNDAY, after a nearby Van drop-off. We met at a roadside parking lot and Brian crawled under the van to find and definitively diagnose a broken axel. If this was the end of the story, I am sure you would agree that this is a once in a lifetime automotive and humanitarian experience. It has had such a profound impact on us that we use it as the measure of the Golden Rule - we try to treat others the way Brian treated us. But the story goes on. From the parking lot Brian rallied his team back in Chico to set up an appointment on Monday to repair our axel. We are pretty sure that Westy World was not keeping a time slot open for that Monday to address our emergency. So all the other projects must have been put on hold to make our emergency their emergency. As we agreed in the parking lot on Sunday, we covered the time and expense for Kyle to DRIVE FROM CHICO TO REDDING AND BACK on Monday morning to pick up the replacement axel. When we rolled into Chico Kyle jacked up our '87 GL and completed the repair before we could finish out lunch. Everyone was mellow, untroubled, kind and very knowledgeable. What a great mindset to calm us in our moment of flexing. After our trip we checked in with our local mechanic, who verified two things: the parts used (from Burley Motosports) were the best available, and Westy World charged us as though this was a regularly scheduled appointment - no emergency premium! It is an honor to have had this experience and to have Kyle and Brian in our world. Thank you both and everyone else at Westy World that was affected by our incursion.

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Mike and John are the most honest mechanics I've ever met. They are always available to answer any…read morequestions I have, talk me through any problems, and give me their advice. There's a reason I drive 20-30 minutes from a larger city, up to a small mountain town to an auto shop tucked into town -- it's because these guys are the best I've ever encountered. Particularly, their knowledge on Subaru's is second to none. Subaru's have been in my family for the last 20 years -- there is only one other shop (and it's in Oregon!), that I'd trust with my Subaru. Overall, I can't recommend these guys enough. Not only for Subaru's, but for any cars with four wheels and an engine!

I cannot give enough praise to Mike at Engines Express. He is an extremely considerate guy who's…read moreknowledge of Subaru's is extremely impressive and expansive. I have had my Saab 9-2x serviced here for 25,000 miles so far, and Mike has been there for me every step of the way when a car problem arises. He helped me with valve cover gaskets, a high pressure a/c line, my 90k service.. these guys can do it all. This shop truly has been a pleasure going to and I have met the nicest people along the way. If you have a Subaru, don't hesitate, TAKE YOUR CAR HERE! Thanks a lot for the great service, Engines Express!

This repair shop was great! The experience of booking my SMOG was super easy and was able to change…read moresome info after booking by texting the help number. the staff were friendly, the wait was short, and the waiting area was super comfortable! also the prices were very reasonable!

Took my vehicle in a for a coolant leak. Vehicle was diagnosed, estimate was provided along with…read morepictures of the issue, and the repairs were completed within the timeframe provided after authorizing. No issues with the work or the experience inside the shop. Would go back again with any future vehicle repair needs. Thank you!

Had an awesome experience with Brent, he not only figured out what was wrong with my car quickly,…read morehe came back when my battery died again when he didn't have to, and helped me get the store to honor my warranty! He set an appointment and got in touch as promised, was on time and just generally nice to work with! I highly recommend him for any automotive services you may require!

Solid and straight forward! And he stands behind his work! He didn't have to turn around and help…read moreme today, but he did! Fantasticly honest mechanic and my wife found him to be pleasant and just straight forward! Made my wife feel human and not like he was trying to play any games! I highly recommend! Thank you!

Brought my 2003 Chevy Silverado. Craig did some wiring for electric fans. Also, got an AC unit…read moreinstalled., as you can tell. The wiring was bad blew up the AC he fixed it. And try to charge me for the wires. That I already paid for as you can see in the picture. There are bare wires, and the wiring was supposed to be clean as you could tell. It is not when they did the wiring. They also unplugged my trailer brakes when coming home from Fort Bragg, my family and I came about 2 feet from crashing into another car. My family was very scared. Be very cautious. bringing your car here

Excellent service and prices, very knowledgeable about automotive repair !…read more Glad I found a good mechanic to maintain my truck.