Thank you all for your fast, friendly service today! I had a blowout on I-26 and needed 2 new tires…read moreso I could get back on the road and head to Asheville. Franks was the first place I called. I spoke with Wayne who was kind enough yo check they had my tires in stock, confirmed some specs with me, and set me up with an appointment. He estimated a price and when I cashed put, it was less than the estimate. Great! By the time I got there, they were ready. I had a reasonable wait and all in all was out in one hour 15 minutes. The young guy who replaced my tires was as polite as could be He checked my other tires and reassured me that they were in good condition. Thank you all!!!

As we were headed to the coast for a funeral and on a tight schedule we ended up with a tire issue…read more We knew it was close to time to replace a couple of tires but we thought we could get this trip behind us first,nah. So, first thought good ole Wal Mart should be pretty quick to get in and out right~No. They were all still at lunch at 2:00. So we head around the corner to the "intimidating" Big Tire Store afraid of what we'd find. Let me tell you, we were so happy to find the most caring staff that took care of our issue QUICKLY and got us back on the road SAFELY to be with our family in time. 2 things, 1-if they were closer to home they would be my regular tire shop, 2-if my regular tire shop at home ever fails me I'll be driving to Orangeburg for their services. A good tire shop with good service is very hard to find. To find it in an Emergency situation is practically unheard of!

Honest, quick and excellent customer service! I highly recommend. Bryan and Warren were great!!read more

The service from Bryan and staff was awesome I'm sending everyone there way. Service was awesome…read more The value was good. I was not charged for the brake inspection I went in for.

We were traveling from Aiken, SC, to Charleston, SC, and stopped at a gas station at I-26…read more We filled our gas tank and when we tried to crank our truck to depart there was no response. We were stranded. We called Williams Auto Electric and they said they would be there in 15 minutes. They showed up promptly, tried to crank, lifted the hood, tinkered a bit and then the truck started immediately. They explained that we will need to have a part replaced at some point as this problem will continue. However they would not accept payment for the trip charge or the quick fix. Amazing to us. Good guys. Highly recommend.

My daughter was heading back to SCAD from Charlotte after winter break late at night and had car…read moretrouble in Orangeburg, SC and don't feel comfortable continuing so stayed in a the Hampton Inn near I26 and we called Ricky first thing in the am. He was amazing. He fixed the issue which was a belt and got her back on the road with in 2 hours. So grateful for his help with my sweet girl!! Lord bless his business!!

We called Halls Mobile Diesel & Auto Repair, Billy came to our home examined our RV, made an…read moreassessment on the trouble, gave us the information we needed to make the repairs. Billy was very thorough, cared, and was very professional. We would recommend his service very highly. He knew exactly what he was doing. He was also willing to come back and put the RV parts in for us.

He is the worst ....he will steal your money and not deliver your parts ...hes a nightmare ...3…read moreweeks now i call no parts ....if your not white dont trust him he will take your money if he feels your not bright enough to get him Hes the worstttttt....hes made my life hell i called on several occasions and text they never answer their criminals.....find someone who wont jip you i have a brain tumor that was my transportation he made me promises and when he got my money i dont here from him no more complete cunt of a man ....but you shall reap what you sow.......

Chad was kind competent and highly efficient, he was able to do a technically difficult repair with…read moreease and efficiency and was kind! I can't say enough nice things about him and the service I recieved

Wouldnt be able to give a realist review on quality or service due to the epic failure of time…read morewasted... Service requested: tire repair had an appointment. Then spent 20 minutes or so with the customer service lady walking back-and-forth from parking lot to storefront AND asking a technician in the bay who stated they could handle the repair BUT a hour and a half later received a phone call stating they couldn't handle the repair and that the only solution was a new tire when price was requested they stated $270 and there was no other choice in stock at the time. Declined new tire and took my business else where. On return to the store CS lady tried to give my keys to another customer?! Value of wasting everyone's time and money = annoyed consumer.

I got my oil changed there a few months back and not too long after the seal on the filter blew out…read morethe side and started spewing oil which caused me to call a tow truck to take it back to them. They charged the filter and within two days it happened again which again go towed to the shop. I ended up changing it myself once I had the time and it has been running smooth ever since.

We waited a while and had other cars come and go before we were even seen. The manager assisted us…read moreand while offering us "free things" it wasn't actually free. We did get a discount for the wait though. They were just extremely slow moving.

I found them because they install tires for Tire Rack. I ended up having them do an alignment and…read morebrake job. Great work - the price was right and they kept me up to speed with everything. I wanted new rotors and brakes up front but they showed me that I just needed my rotors turned.

We had an amazing experience today at this fire stone! Anitra made us a priority where we had a…read moreflat tire on the interstate on our way home to Indiana and she made us a priority and negotiated with our local fire stone. She went above and beyond which is a rare thing these days and we really appreciated it!

Staff is extremely lazy. They weee suppose to open at 7 but did not open until I called me to let…read morethem know I've been sitting outside. The staff is very unprofessional and it gave piss poor performance all around. Please do not bring your car here.

Needed new tires and they hooked me up. I felt confident knowing I was getting a good deal and…read moregreat service. I got 4 new tires, an alignment and oil change in under 2 hours. They even price matched the cost of the alignment. I will be back.

Run do not walk away from this location and this chain. Made an appointment to have tires…read moreinstalled @ 8:30 AM on a Tue. morning. Upon arrival, I was the only customer there. Pulled my truck back right away. Asked how long to install and was told 1 hour. I walked across the street to grab a quick breakfast, returned to the waiting area as it had only been 45 min. After 1.5 hours with no update, I walked outside to find only 1 tire had been mounted to a rim and the technician was leaning on it talking with the lady that was supposed to be at the front desk. Job was finally completed after 2.5 hours, not a good experience at all. Noticed the next afternoon that I was missing a center cap from one of my wheels. Called local shop and was told it was nowhere to be seen. Had to call the national customer service which was a joke from the start trying to talk with someone. Their call back system is far from good, because when they do call back the call automatically drops. After FINALLY talking with someone to get the case started, continue to receive over 30 calls that immediately drop......... and they continue!!!!!!!!!!!!

Bad business and cody johnson told me he took the Calyctic convertible off my car but when police…read moregot called come to find out he didnt took it off and charged me $500 for it

exceptional service!!!!! I have had work done by them at least four or five times over the past…read moretwo years. twice I asked them about replacing the tires and twice they told me I still had several thousand miles left on them. another time I thought I was gonna have to replace my parking brake on my Ford F150 as per what the Ford dealership told me. It was going to cost over $1800 there. Cody looked at it and said we can fix it for less than $300. I so appreciate their honesty. It's hard to find these days.