Normally, I try to see the good in every situation, but this time it was difficult. On Wednesday, April 23, 2025, my daughter mentioned that the air conditioning in her Honda CR-V wasn't working properly. I immediately decided to call the nearest dealership, which happened to be Superior Honda in Orangeburg, S.C. I spoke with a service advisor named Deanna. Right away, I sensed a certain shortness in her tone, which made it uncomfortable to schedule an appointment. Still, after checking our schedules, we agreed on April 28, 2025. 1 thought, perhaps she was just having a bad day. However, when my daughter arrived for the appointment, she called me from the service desk and said she felt very uncomfortable. She mentioned that Deanna was not particularly warm or welcoming. Good customer service is essential to building a successful business. I sincerely hope Deanna takes this feedback to heart-it could benefit both her and the company she represents. read more

Horrible experience I took my 2022 Honda accord here to get service before my long distance trip and these people wrecked my car and didn't even tell me so they had some shade tree so called bodywork guy that literally paints in a tent in his back yard to fix my vehicle and they literally had to take my car back and forth to this guy more than 5 times and my car still looks horrible the worst paint job I ever seen in my life and the managers were arguing with me like I caused the issue I just want my car fix correctly and they said they won't fix it anymore horrible experience I highly won't recommend this place absolutely disgusting read more

Superior Honda - This is where they wrecked my front driver door - Auto Repair Near Me - Orangeburg, South Carolina

We LOVE the team at Superior Honda! Mike and Harold are great to work with!!! We highly recommend if you are in the market. 5 ‼

I was on the phone with the cashier and she literally hung up on me. She lied to me about her being the only person there. I called back and a guy answered and said he could talk to the manager. Paid almost $600 today with plans on ordering another part and paying an additional $150 for them to put it in. WILL NOT BE GOING BACK THERE........ read more

My XM radio went out on me after I had to replace the car battery. I tired to restore the radio but all I could do is reset the clock on the tuner. I went to Superior Honda and was greeted by Brianna at the service desk. She said she would take a look at the radio and to have a seat in the waiting area. Within 3 minutes she had the XM radio working. She showed me how to correct the issue if it happens again. Thank you once again Brianna for being such a professional and clearing up my issue within minutes. I will bring all my business to Superior Honda for now on. Walter James Jr. read more

My 2006 Honda Pilot car battery was replaced on 2/14/2021 at an auto part store. When i went home my XM radio had no sound. It was installed by another dealership because I bought the truck used. Went the dealership 2/15/2015 and the guy in the service department was no help. I called Superior Honda here in Orangeburg and talked to Brian and told me to bring it buy and they would look at the radio for me. When I arrived I was greeted by Britannia and asked to have a seat and she would see what was the issue. I was sitting in the waiting area for about 2 minutes and come and got me and said SHE a the XM radio with the sound working. She showed me what the problem and advise how to correct the problem if it happened again. The manager of the service department Brianna is a valuable employee and you got to keep her. Thanks again for great customer service Brianna. read more

We were heading to Florida when we developed engine problems near Santee,SC. Since it was the weekend we had to wait till Monday morning at 8AM to call Courtney, the Service Manager at Superior Honda in Orangeburg. She took the car in immediately and she and her expert techs diagnosed the problem quickly and had us on our way within an hour an a quarter. Our fear of a more serious problem was put to rest. Courtney was kind, empathetic as well as very competent and efficient and we are extremely grateful to her. I would not hesitate to recommend Courtney and her Service Department at Superior Honda. And like a fancy doctor's office, Courtney called us the next day to check that everything was OK. read more

Had a really great experience here after going to the larger dealerships in other cities I thought it would be good to go to my hometown dealership. The last time I was there is was not impressed as I went in to have my power outlet repaired and they could not diagnose the problem. This was unfortunate as I was able to only after doing a search on google (it was a fuse). But it has been a while since then and I decided to give them another try. Brian the service manager was really great from the beginning. I went in for my oil change and he made me aware if some other things I needed in the near future. He didn't use any pressure tactics like the larger dealerships due and made the situation comfortable. Also, the oil change was reasonable ( it did go up a bit from last time) and I was unable to use a coupon they sent me in an email....that's the only reason they didn't get 5 stars! read more

I love my car, but I've had so many issues with it and only had it 2-3 months now. Also, don't depend on them to work with you on issue. It's like once they get a sale out of you, they don't know who you are. The salesman gave me the run arounds and was dishonest. I however did not get anything done that was promised to me. It was a lesson learned. read more

Exceptional service department, everyone is always eager to assist. They are always professional and courteous. They take the time to explain repairs or issues. read more

One of the best Honda service departments! Great / friendly people, great pricing, speedy work! Highly recommend to locals and new comers.

Great choice for maintenance for my 2012 Honda. The price was great, and they were honest. They lowered the price $10 because I didn't need a recommended service. I did come late and missed my appointment, but they took me about 1.5 hours later. The place is small, the people are friendly and they even offered to drop me off at Walmart. If I purchase another Honda I will be returning here for service. It's something a oBOut the people in South carolina :-) BTW I had traveled from NYC to go this Orangeburg location which was on my way to GA. read more