My battery died. They drove to me and gave me a jump start. Above and beyond what I expected. Great job.

Synthetic oil change. LaTroy was able to get me into the service bay almost immediately. It took less than 30 minutes from the time I walked in until I was pulling out of the bay. Tyler quickly got the vehicle serviced. Both were very friendly and polite. Super convenient. read more

The most honest and trustworthy group of people! They always have my best interest in mind. Thank you Lakeway Jiffy Lube.

I've been going to the Jiffy Lube in Lakeway for years, and it's always been decent--your standard 3-4 star experience. But ever since Latroy joined the team, the service has been elevated to a solid 5 stars. He consistently goes above and beyond. Not only is he incredibly polite, but he also takes the time to explain everything clearly, which makes a huge difference when you're trying to make informed decisions about your vehicle. Latroy is a standout. Give this man a raise before another business snaps him up--he's the reason I keep coming back! read more

I had to stop in and get a license plate light bulb replaced. I had previously purchased the light bulb but needed it to be installed. I pulled up to Jiffy Lube to see if the mechanics would be able to take care of me and they were! They were so kind and gracious and wouldn't let me pay them for it. What great people working at this location. We will continue to give them our business. read more

Great service from the second I arrived. Professional, courteous and efficient! I found a new home for my truck from here on out! read more

Once again, The team at Jiffy Lube Lakeway has come to my rescue!! Latroy was able to quickly diagnose my Tundra check engine light to a missing air filter. I took my Truck to a brake repair shop in Cedar Park and they try to sell me an air filter and a bunch of fluid servicing but I told them no ! I get my oil changed with Latroy and his team because they always go the extra mile taking care of all my vehicles!! The other place must have left my filter out and didn't even clamp the filter box down!! read more

I came to this Jiffy Lube to have an oil change, spark plugs changed and the transmission fluid changed. They were very friendly and got me in and out quickly. The staff gave excellent customer service (friendly and let me know the status of the service every once in a while). I highly recommend this Jiffy Lube! read more

Fantastic team at this location!! Friendly, efficient and knew exactly what to do. Our family will continue to bring 5 cars here!! Thank you! read more

Rolled in burning oil like some bad hombre's hijacker and was greeted w a buffet of coupons and a wide toothy smile. 14 mins after arriving I paid the gents (in full no less), fired up the jalopy and was taxied through the cargo bay all with 30 secs to spare. Who wouldn't give the guys five stars! Did I mention coupons!!! read more

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Got an oil change, new filters and a top up on something. Very quick, staff were very friendly and obliging. I was in and out in less than 20 minutes. GREAT SERVICE!!!!! read more

I could've done a better job if I spent the time learning how this stuff works. This is why I despise mechanics because the majority does not take care of your stuff and/or loses parts. I came in for an oil change done May 29, just to get their mistakes fixed by a family member. Mind you my car is only 3 years old and oil started leaking everywhere. This is not a car problem, it's a people problem. They didn't screw in my oil filter enough so it leaked all over my safety panel and stained it. When you also look in my engine bay there is oil stained over the plastic engine cover. I mean if you're gonna make a mess of that degree, at least don't lose the last bolt for the cover too. This compilation of these "slip ups" expedited the duration my oil shoulda lasted by like 3x. Come on. That's double homicide Jiffy Lube...be for real. read more

Jiffy Lube - Only a little bit of the full amount that leaked. - Oil Change Stations Near Me - Lakeway, Texas

Really enjoy this hardworking group of guys and gals at this location! A pleasure every time I get an oil change

I love getting my oil changed here, the technician's will inform you of anything needing attention. The crew is friendly and very knowledgeable. they got me in and out in less than 20 minutes. read more

I've never been to this Jiffy Lube before, but have had great Experiences with this Multi Location Company in the Past ! This Jiffy Lube is 'The Best' !! I didn't have an Appointment but when I pulled up LaTroy stopped what he was doing and greeted me with a Smile asking "How can I Help You Today?" I explained that my Service Light was on and that I had recently clicked over 40,000 miles on my Toyota Hybrid Highlander! He told me they would be glad to help me with my service and instructed me to Go around the side and park behind another vehicle that was in a Stall being Serviced. After waiting in my car for a few minutes LaTroy instructed me to "Pull Forward" while he stood in the bay guiding me with His Hand Signals. I exited my Car and went to their Clean and Spacious Waiting Room and before I knew it Everything was Finished. Connor had been Beneath my car in the lower part of the bay and came in to where I was waiting ! He told me "Everything had been inspected as Required for the Milage on my Vehicle and My Oil had been Changed!" What Great Guys these two are ! So Kind, considerate and knowledgeable both of them doing an amazing job ! I even had a "Jiffy Lube Coupon" that Connor honored for what was owed on My bill ! Great Job Guys for a Great Price ! read more

Great customer service! Got in and out quickly. Very honest people. I forgot my wedding ring in car. One of their service guy found it in my car and put it on my dash board. Affordable oil change. Love that I can present coupon I get through my email. read more

I thought I needed an oil change but they caught the fact that the dealership did not reset the oil warning light. When checking fluid levels they found sludge in my coolant and needed to be flushed and coolant added. They were very helpful and professional and that's why I choose the jiffy lube in Lakeway! read more

Quick service. Albert was very thorough and professional. Will be back to list location next time I need service.

I was in need of new break pads and roaters on short notice. After contacting several different companies I decided I would call jiffy lube and that would be the last quote I got. Man oh man I sure a thankful I called. Jiffy Lube gave me a quote that was 1/2 of the price of the other places and was able to get me in with a days notice. For reference the other places I called for this serve ranged from $600-$900 and that didn't include roaters... Jiffy Lube charged me only $260 plus tax and that included new roaters!!!! The staff here is so respectful and attentive giving updates and time frames. I will definitely return here for any other vehicle needs no questions asked. read more

I am so impressed with this business. So many places forget to care about the client. That is not the case at Jiffy Lube. I feel like I'm always greeted with a smile and a willingness to get the job done for me. It is nice to know that kindness and skill can go hand-in-hand, thank you Jiffy Lube! read more

The last time I was in this jiffy Lube, I was so impressed by how attentive and friendly they all were. I needed my oil changed again, so I came screaming back in at about 1min to 7 pm yesterday. The doors were still open, and I asked if they could do one more. The manager, Latroy, was the only one there and said, "Sure, come on". OMGosh, two times in a row, several months apart, and again, amazing service. Bravo, way to go. BTW, he was telling me they now have an inspection person; yay, we don't have enough of those; I'll need that in a couple of months. read more

Went in for a car inspection. They were polite, friendly, and squeezed me in for the inspection. All in all a great experience! Would go back in a heartbeat! read more

Excellent service! I have no complaints. Every time I take my car, the employees give me great service. I've taking our cars To JL for 3 years in Lakeway/620 and will continue. Today I took my car and tomorrow my husband's car. read more

I couldn't find a person to assist me another state inspection station and instead I found Jiffy Lube. They were very friendly they took me in right away , it took a few minutes maybe 15 minutes at the most ...very courteous happy, friendly and very nice people. My inspection went very well and I was very happy to leave and head my way that's the way it should always be. Actually I didn't find anything negative, the only negative thing I would say is that I have to park inside where they had a hole, which is where they always change the oil this hole underneath my car was the only thing I worried about. But it was no problem and they guided me out of the garage so my car would not fall in this hole. Grateful all went super well. I did not try any other services but the state inspection. Happy yelping! read more

I brought my car to check the level of yhe oil of my car. The services was good and friendly staff. read more

As always, great service! They take care of me and my car which I depend on daily. I highly recommend the Lakeway Jiffy Lube!

I went in for an oil change and diagnostic check. All of the employees went above and beyond and gave exceptional customer service. That is so rare these days. I was very impressed by Travis. They are lucky to have someone like him represent their company. He did not try to push unnecessary services on me, but explained what I needed to know about my car. He was kind, informative and went the extra mile to help me out. read more

The whole entire staff at the Lakeway Tx location are are FABULOUS!! Ananhi greeted me with a smile and she was AWESOME! Love to see that Jiffy Lube gives young ladies the equal opportunity!! Thumbs up!!! read more

Travon was great. He's patient and communicative in a location that is typically understaffed and busy. Great job.

Fast and efficient but don't carry all of the fluids for certain care makes and models.

My wife took my '04 Land Cruiser for a simple oil change and when she got back, the car was leaking oil all over the driveway. I looked at the oil plug and it appears that the "mechanic" lost the original one, tried to make something work using some new bolt and a gasket-maker sealant and it didn't hold long enough for us not to notice. It looks like they crossed threaded it in there. Additionally, they didn't take the sticker off of the windshield from the previous oil change, just left it on and pasted their new sticker under the old one. Also, the recommended mileage on the new stick has already happened. I really regret ever taking my car there for a simple oil change. Who knew someone could screw up a simple oil change this badly? Don't take your vehicle here. read more

Jiffy Lube - Some invention by the "mechanic" that replaced the original oil plug. Notice the gasket maker - Oil Change Stations Near Me - Lakeway, Texas

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Albert and crew were fast and friendly! i appreciate your help! Got in and all my issues taken care of!

Albert was polite and clear. Service was quick and pricing is reasonable. Glad to be able to find a place that is open on weekends for an oil change that is conveniently located. read more

For the past 25 years I have been a Jiffy Lube customer and finally had bad experience. I was told to wait at bay one and while I waited three other vehicles came in and were serviced while I waited. Got out of my vehicle and discovered there wasn't anyone working on the car in bay one. I went up to the young HS kid helping out and was instructed that car has a transmission issue. So to resolve this he asked me to move to another bay which had just serviced another vehicle and was now empty. Great but as soon as I get there the main mechanic came over and told me that bay wasn't in service and to move my truck back to bay one behind the vehicle nobody was working on. I ignored his angry attitude and decided best to drive off. Not sure if y'all were having a bad day but that was pretty poor service. read more

My car was not running as smoothly as it should and when I brought it in to Jiffy Lube the manager Latroy took a great deal of time checking it out completely so that I felt comfortable with it for my holiday travel. He helped to take some of my holiday stress off my shoulders and I can not thank him and his team enough for that. read more

"Not my car not my problem" Never before have I been treated in the way I was at the Lakeway Jiffy Lube. When coming in on a beautiful Saturday for an oil top off I was going through the motions when I saw them pull my car out and open the hood again. In confusion I walked out as a young blonde kid was unclamping the cover under my hood. When I asked him what he was doing he said my wind shield wiper fluid was not spraying. He then proceeded to bend and ruin the cover and ripped the wire so now both were no functioning. When I calmly asked him to replace them after pulling the wire and putting a hole in the hood of my car (where the sprayer was) he told me they do not fix this. When I asked him why would he pull on it and put a hole in the hood of my car if they do not service this? He copped and attitude and turned his back on me. Looking under the influence with head phones in. I followed him and asked to speak with a manager. He then said there was not one there and mumble things under his breathe that I could not make out. When I raised my voice to him he told me "not my car not my problem". When calling Rick (the manger) and coming in a 6:50Am before work Rick told me to get it fixed and that I would be reimbursed. When I brought him the receipt he raised his voice, laughed at me, and said he would give me an oil change. (Me not wanting them to ever touch my car again) After making me go out of my way on three occasions and leaving work early two days to get it fixed I was furious. He said it would be sent up the chain and it has been well over a week with no response. I am honestly not expecting anything at this point but the unbelievable customer services and incompetency is mind blowing. I have been coming here since I got my drivers license and I am 27 now. NEVER TAKE YOUR CAR HERE. I will never take my car to this location ever again and I can imagine Rick or this employee will be there for long. read more

Excellent customer service! Latroy was so helpful and friendly. Love Jiffy Lube, Lakeway! Got an oil change, new battery, new air filter and topped off coolant all done inn15 minutes! They Rock! read more

Our daughter went to this location Saturday morning, 10/22/22. She was one of the first to arrive when they opened. This location failed to replace a gasket which caused smoke to fill her car, oil to spew out - draining completely -and the engine to lock up as she was traveling home. This negligence could have caused her to wreck with complete loss of control or the car to catch fire. Thankfully neither happened, however the engine is a complete loss as well as potentially the transmission due to no oil. When my husband went back to the location with the car on a tow truck, they proceeded to tell him the battery was bad, repeatedly trying to restart the car. They then said new oil would be added, which they never did. Finally after several excuses and delays, they admitted fault. We still have not been contacted by any upper management as to how the situation will be handled and resolved. In my opinion, replacing a gasket during an oil change is basic mechanics 101. The repercussions from this could have been devastating. Update - after speaking to upper management, they have tried to tell us that this is "the first time this has happened". ‍ read more

I arrived in our QX56 Infiniti. I was pleasantly surprised to see the team available to help me with my vehicle right away when I arrived. I decided to go with the signature service and also found a coupon on the Jiffy Lube website. I was pleasantly surprised how helpful the team was and I added new windshield wipers and rotated my tires. Everyone was very friendly and the service was very speedy. read more

jiffy Lube in Lakeway is under new management... Leroy did a great job, providing me excellent service in a very timely manner and honored by military service. If you live in Lakeway and highly recommend using jiffy lube. read more