Eric was amazing!!! The staff were all pleasant very informative and fast. I needed multiple services on my car and they did it in a timely manner, while informing me every step of the way. They were very kind and the bathroom was clean. You guys have amazing customer service, great communication and stayed prompt and professional. Thank you!!! read more

I'm writing this review based on an experience I had about a year ago that still stands out as one of the most disappointing service encounters I've ever had. I brought my car in for a routine oil change and was told they did not have the correct oil filter for my vehicle. I was specifically advised to go to the O'Reilly Auto Parts right down the street, purchase the filter myself, and come back--at which point they said they could complete the service. I did exactly that and returned within about 15-20 minutes. When I came back, the staff seemed almost surprised that I had actually followed their recommendation and returned. At that point, I was put into a bay. While sitting in my car, I could hear an impact driver repeatedly hammering underneath, which immediately raised concerns. It sounded like something was being forced rather than carefully removed. A few minutes later, I was told that they "couldn't remove the oil filter cover" because it had supposedly been stripped by the previous shop that serviced my vehicle. This explanation did not align with my prior service history--no shop had ever mentioned an issue with the oil filter housing before. Based on what I heard and observed, it strongly felt like the damage occurred during this visit, yet responsibility was shifted elsewhere. What made this experience especially frustrating was the overall impression that they may not have been familiar or comfortable with servicing my specific vehicle, but instead of being upfront about that, a series of excuses followed. First, I was told they didn't have the filter, which felt like it may have been expected to end the visit entirely. When I returned with the correct part, the situation quickly escalated into mechanical "issues" that had never existed before, followed by blame being placed on a previous shop. The sequence of events gave me the clear impression that they did not know how to properly perform the oil change on my car but were unwilling to say so directly. Because I was concerned about my oil level, I asked if they could at least top off my oil. I was told they would do this free of charge. However, I never saw oil added, and nothing was communicated to confirm it was done. I left feeling uneasy and ended up checking and topping it off myself afterward. At my next oil change, a different shop confirmed that the oil filter housing was stripped. They were able to remove it but strongly advised replacement at the next service. That replacement ended up costing me $50 out of pocket--a problem I never had prior to this visit. Between the lack of professionalism, questionable handling of my vehicle, shifting blame, and failure to perform even the promised oil top-off, this experience left me with serious concerns about honesty, competence, and vehicle safety. I also believe I incurred a $50 expense that I should not have had to pay. I would strongly advise others to be cautious here, especially if you care about your vehicle being handled carefully and transparently. read more

Jiffy Lube - What I needed to replace due to this visit - Auto Repair Near Me - Henderson, Nevada

My husband took my car for an oil change, all went well, however he did not ask to have the computer reset from telling me I needed an oil change. I called and they said sure if I could bring it back, they would help me, and they did! So helpful and I really appreciate Deeravien (?spelling?). He had it done in a flash, and saved this damsel in distress. Not to mention, I appreciate how kind and respectful the workers are here. read more

Elite service, all questions answered, was pretty much in and out of there. Dee is the manager and he was phenomenal

I visited this Jiffy Lube to get my oil and coolant checked and the older man that helped me was patronizing. He questioned why I needed an oil change and made me feel like I didn't know what I was talking about. I explained to him the next service is soon and I'm going on a road trip. He didn't want me pull into the garage. He said my levels were "right where they need to be" after briefly checking in the dark. And requested that I back up and turn around with other vehicles behind me to get out. I didn't trust this man so I checked myself when I got home and my coolant was way below the min line. I'm not sure if he was treating me this way because I'm a woman but I'd never trust that man with my service again. read more

A month ago I went to Jiffy Lube and was not satisfied at all. I always take my car there for my oil changes but this time I said I would never come back. The next day I received a call from the district manager and he apologized and made evrything right. Beyond my expectations. After hearing from him I changed my mind and will always use jiffy lube. Many thanks to jiffy lube for caring for their customers and for their professionalism read more

This was a great experience, friendly service from Stackhouse and Jefferey. Always quick service which is what I'm looking for to get in and get out and they were able to provide that for me. read more

Had to get the vehicle license plates renewed & this place is close to home. So it's our "go to" for the required smog check. Seems like it's always busy, but the technician gets you in & out quickly. Friendly fella too. read more

Went in for an oil change they broke the tube that holds the dip stick. Then told me they couldn't do the oil change because it's a liability since it "was" broken. After 5 guys came to look at it, ERNEST explained that there wasn't anything they could do. Comically they have a sign waver on the street claiming 15 min oil change. So I guess that was true because it took less than 15 minutes for them to tell me the oil couldn't be changed because the dip stick came out when they pulled it. But it was broken before or by the last person who did the oil change. Not helpful, offered zero solutions. The guy vaping in the garage was the most helpful for at least blowing scented smoke up my... read more

Took my car in Saturday the 15th of feb. They said they don't have a certain part to remove a bolt they sent me to another location. The other location said they over torqued and added a few extra bushings which messed up my oil pan. So I had to schedule an order at that windmill location. They said you can come within a week. A week has passed, I came in. The part hasn't been ordered yet and asked if I can come back at a certain time, got a call stating no store has the part? WTH, so I called the marks location. They'll get the part and will be ready to fix on Saturday. Y'all need to check up on your weekend employees read more

Cameron, Alex and Charles did an amazing job super friendly, very professional!!! Much better service and way better price compared to Valvoline thanks guys!!! read more

I just stopped by this Jiffy Lube again yesterday. I had headed out early in the morning and my brake lamp indicator was on. This is obviously something that should be addressed as soon as possible. Adrian and her staff took good care of me. They efficiently diagnosed the problem, found me a replacement part, installed it, and tested it. All of this was done for an affordable price. I am glad that this Jiffy Lube is there for people like me who have a quick need that can be addressed by stopping by at our convenience. read more

Very helpful team! Super fast! Out of there in 10-15 min!! I come back here every time!

Great customer service fast reliable service. Great deals and competitive pricing. Qualified mechanics

Quick and easy, gave price updates so I knew what I was paying. Will be back for my next oil change.

Jamal was amazing. Explained everything, friendly, and on point. Will come back for sure

Darush is a cool ass dude!! upbeat, great customer service. will definitely return. Also wanna give thanks to jeff and the rest of the team, A1 service read more

Fast & efficient highly recommend, always take my company cars there with no issue thanks guys!

What a great group of guys at this location! David, Charles & Cam know how to provide A+++ customer service. First time customers & we were impressed with how friendly, knowledgeable & professional they were ! We will definitely return even though we don't live in the area. Highly recommend!! read more

Fast service. And they go through all the details before you go to ensure it's right. read more

Great service honest guys l, oil change took 15 mins top Thanks Darush Cameron Jeffrey read more

Team was very helpful and nice. They did a quick and efficient job. I recommend this shop if you need an oil change

Very helpful in my service. Quick and efficient, helped point out things I need to be aware of with my vehicle. Topped off all my fluids for my car and checked tires. Great spot will be back again. Thank you read more

Always fast and friendly! They are efficient and my favorite place to go to for an oil change.

Thank You Alex, for your pleasant and kind customer service! I appreciate all your help and knowledge!

Cheryl was so kind!! She helped me && my girlfriend fix our power steering in our car. She even offered to help us as women, learn our better. We appreciate her so much!!! Thanks again Cheryl we will be back soon! read more

I frequent this location because of good customer service and the mechanics are very informative . Josh and Daniel on today did an excellent job; I was in and out. I would recommend this location to anyone. read more

Fast friendly and thorough. Was there Saturday 1pm 11/30 and everyone was helpful and made the experience painless.

Jiffy lubes can be a hit or miss honestly. This location is definitely top notch. Cheryl is amazing. She is honest, helpful, and doesn't make you feel like she's trying to rob you. She even threw away all the trash on the floor of my boyfriend's car. 10/10 recommend! read more

Fast, efficient and priced at market value. Very happy with the service here. Basically in and out in 15 min; friendly staff also; will comeback with my other cars read more

Called in for a top off on oil because my car noted low oil level. Darush and Jeffrey got me in and out! They even let me know how much oil needed to be filled, which helps me prepare in the future. In case my car starts leaking again.! service needed fast service delivered, these guys are amazing! read more

Very fast and efficient oil change. I come here often. Jamal was especially helpful and professional. They often offer a coupon so I always check first. read more

Cameron Jeff and Jamall did an excellent job I am so impressed I could steal them and take them with me back to Mississippi but we have no Jiffy Lube's they were incredible so fast they even vacuum my car A+ from this person who teaches customer service the best read more

Amazing customer service and super quick!! Jamie H. was incredibly nice snd very helpful. Cameron and Jamal were quick and professional. Cheryl does a great job at managing this location. read more

Went in first thing in The morning and Jaimie Hoyt was so friendly and helpful right off the bat. Jeffrey, Cameron, and Cheryl were in the shop and every one of them was so nice and welcoming. There's no pressure to add anything, and they apply any discounts they have to save me money. My husband and I come here every for oil change and always have a good experience. read more

I pulled up and was greeted by Darush. I told him what I wanted and he then offered me a tire rotation, which I didn't know they did. So I agreed to that. He walked me in the waiting room and told me they would right on my car. Which they were. He kept me informed on how much more time it would be (I was in no hurry at all). Special thanks to a great group of guys who obviously work well together. Darush, Cameron and Jeffrey. I WILL BE BACK!!!! read more

Jamall, Cam were absolutely great! Very professional and fast! Super knowledgeable and helped plan future visits with ease. Would recommend 100%. read more

Great service, By darush and jamall. I will return in the near future, thanks for the great service.

Cheryl and Josh were all fantastic!! Great service, friendly, and speedy. Excellent value.

Tyrone and the entire staff were very professional, quick, and efficient. The staff hit all the safety checks, oil change, reset my service light, and managed to clean my windshield in under 20 minutes. No pressure service with a smile. read more