I had an issue with my new Tacoma and one of the owners came out and looked at it for me. Gave me…read morefree advice on how to cheaply fix it and when I tried to pay him for his time he told me not to worry about it. The inside of the shop was clean and the customer service was excellen.

I went to this shop for an oil change because of all of the positive reviews on here, and other…read morecustomers who wrote that they paid less than dealership prices but that was not my experience. For reference, I drive a 2022 Honda civic with less than 40k miles on it, so my car is very well taken care of. If I take it to the dealership it typically costs me about $75 for an oil change. I was charged $90 here and they forgot to turn off the check light as well, so I had to go back inside to request they turn it off. I felt like I was taken advantage of here, they were not transparent with their prices, and did not even fully complete the job. I was very disappointed as the service did not match the almost five start review here.

We took out Malibu in for inspection, oil, and filter change. The staff was very professional and…read morefriendly. They definitely know what they are doing. This is the second time we have taken our vehicles to this firm. We will continue taking our vehicles to this firm whenever the need arrives. They are a very honest group of men!

I had my tires rotated.The firm is fair priced and handled the procedure quickly…read more I would recommend dealing with them.They also sell tires.

quick and friendly service! Daniel is awesome always in a great mood. Je always remembers your…read morename and answers all questions.

They always been straight shooters. Never done any unnecessary labor. I have sat in the place and…read morewatched them treat customers wonderfully and honestly. They won't do anything that isn't necessary. Superb! They are quick, direct and honest!

Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

Terrible service department experience. I called about an oil change and got scheduled for the…read moresoonest appointment a week out. I arrived early for my 9:15 appointment and my car was not finished until over 4 hours later at 1:30. They also recommended about $5k in additional services on my 22 Corolla.

Everyone was very polite especially Bill so thanks. Service was fast and not over priced, they seem…read moreto be a trustworthy shop so I would definitely recommend them. Thanks again!

Import Services in Greenville, Notth Carolina is "The Best!" I recently had the power steering…read morepump replaced in my 2004 Land Rover Discovery. The Great Customer Service and Quality of Repairs are the main reasons I will always send my SUV to Greenville from New Bern for repairs! Yes! You read this review right! It's a 2004 Land Rover. Thank you Import Services, Waylon Owner, Bill Customer Service and Staff for your consistent professional Team in taking care of my Land Rover! Because of your expertise in foreign automobiles I am traveling many miles! The cost for repairs are so reasonable! Thank you! Betty Thomas

I've had a great experience at this location! Been taking my car here for the past year for service…read moreand maintenance. Davis and James, who work in the front, are always super kind, helpful, and are happy to explain any repair my car needs. I would recommend this location to everyone!

Everything. Great service. We go there all the time for tires, service, etc. Love the people…read morethat work there. So happy their Corporate office supports their team. Just wait....

Jeremy was outstandingly helpful. I really believe this location and staff have wonderful integrity…read moreand aren't trying to play games. They're my new local pick.

I went in with my brakes scrubbing so I knew it was time for a replacement. I was treated with…read morefriendliness and respect. They took the time to show me the issues with the brakes, explained the process and amount of time it should take. Scheduling my appointment for the initial inspection was very easy and they provided me with a drop off back home and pick up. Yes, I would definitely be back for my vehicle repairs.

I needed an oil change when traveling through Washington, a quick yelp search and I found myself…read morehere. The family who owns the place is friendly and helpful. They got my oil changed and got me on my way quickly. I highly recommend this spot!

absolutely unprofessional.... didn't even get the chance to walk in the building yet to get my oil…read morechange and some guy walks up asking why i'm there like it wasnt normal for me to be there... mind you he watched me pull in and just stared at me the whole time, after he asked why im there i told him im about to walk in the office to get my oil changed he just looked me up and walked away... there is no telling what crap they have going on in their shop.... highly do not recommend