Thanks to a helpful guy at Finch, our vacation did not grind to a halt…read more Our rental vehicle was starting to turn on abnormal indicator lights and we were left with no choice but to find someone to look at it quickly, in a foreign town where we dont know anyone. The guy at Finch was friendly, courteous and knowledgable about the situation and quickly identified the problem and fixed for us with practically no advance reservation. We were on the road again in no time and had no problem with the car for the rest of the trip. Very happy.

The service at Finch is great! I left with nice clean windows as well as the interior vacuumed!…read more The price is also good not like the competitors! "Great job to all at Finch!"

First off, shoutout to Destiny at the front--she's basically the rockstar of customer service…read more Dressed sharp, super kind, and genuinely cheerful. She happily honored my gift certs, gave me a heads-up about the taxes (totally fair, no surprises), and made the whole check-in feel effortless. The waiting lobby? Spotless and surprisingly festive. Picture this: a Valentine's Day-themed Christmas tree (yes, you read that right--holiday mashup goals!) plus cute decorations everywhere. Plenty of comfy seats, and the self-serve station was a dream: endless Diet Coke from the fountain (I may have had... several), fresh coffee with all the fixings, and even popcorn. I felt like I was at a movie theater, not waiting for an oil change. 10/10 snack game! While my car was getting pampered, there's a live monitor showing the mechanics at work--super reassuring and kinda cool to watch. After chugging all that Diet Coke, I needed the facilities... and the women's restroom was impressively clean, well-stocked, and even smelled nice. Who knew a quick lube stop could include such thoughtful touches?Destiny popped back to suggest an engine flush and showed me the sludge monster hiding in there (gross but eye-opening!). I said yes, and she hooked me up with my AAA discount--15% off? Yes please! When everything was done, the technician came in beaming, handed me my keys with a big smile, wished me a great day, and even held the door like a gentleman. Bonus: my car's interior was vacuumed and had a light, fresh scent. My ride home smelled better than I did! Huge thanks to Destiny and the entire crew--you turned a routine errand into one of the most enjoyable car visits ever. If every service spot was this friendly, fast, and fun, we'd all be smiling more. Highly recommend--go see these folks!

Called to verify: cost of oil change? Quoted $69.95was…read morecharged +$90. Took off $30.00 coupon and still Paid $64.90. The initial call verified that 5W30 oil was available in the hose, bulk. Then was told it was a specialty oil? Tech gave estimate on "blown out" tie rod ends. Bogus claim. Decieptful! If they were blown out I couldn't drive this vehicle.

I've been getting my oil changed here for a bit and I am pretty happy with their service! I think…read moreit's a bit pricey, BUT you get a car wash with your oil change and access to free popcorn in the lobby. You know I'm about that free food life hah The service is good and quick! I was there for literally less than 5 minutes the other day. Shazam! That's helpful for folks who are on a time crunch. One thing that stands out to me about Grease Monkey tho is that when I ever I get my oil change it's done by a woman! A pretty cute one at that! I've never had a lady change my oil or work on my car before and call me a flaming feminist if you want, but I'm super down with that. AND apparently Wednesday is Ladies Day and women get a discount hioooooo. Lady power muhahahah thanks Grease Monkey!

The service crew did a great job on my wife's car. They were fast, polite, and professional. On the…read moreother hand, the manager was absolutely rude and terrible. Her attitude was stale.

This garage has always done a great job for me. Most recently my car was overheating badly, and…read morethey managed to diagnose it, and fix it in one afternoon even though they were fully booked up. I should add they didn't even charge me for the work they did. I never have to worry about them being ethical, or competent. Special thanks to Shawnicee and Al, and much appreciation for the excellent team of technicians they have working there.

This place is a scam! First off charged my friend two days of being without her car and $149 for a…read morehose clamp! She was told they couldn't find the problem but turned off the check engine light...WOW!! On top of that, they do interlocks and I helped someone load their car on a trailer and haul it down to have the interlock coded because they were locked out and didn't make it in time (paid in time/but car has to be recoded)...so we called because on my maps it showed we would arrive at 401. We called and Al said 4 pm no exceptions. Ok, so I pick up speed and got wobbly, about lost my truck and trailer with the car-showed up at 359, he walked in the door at 4pm and was denied...WOW!! Two seconds to recode car and they refuse, saying 4 pm is cutoff, well it's 4pm and I'm standing here now (at the point it was 402 because he came out and said that two people ahead of him, and than he walked back in and walked out and said they said come back tomorrow). So 4 pm is not the cutoff, maybe 359!! If this was the case I would've turned around at 358 instead of continuing another 300 feet!! /utterly ridiculous!! On top of all of that, they have shorted the car out 4 times in 10 months-charging $85 each time this happens, on top of the monthly $87 fee...so scam artists!! Yes!!! Good business, NO!! I usually brush stuff off but the receptionist was exceptionally RUDE and argued with me saying it was after 4 pm, well maybe the second time he walked in. Either way, you see someone there on time, who had to go to great lengths bringing a car on a car trailer and so RUDE. This is not the way to conduct business and I'll be honest, I know someone who does this for a living and I called and asked him who was the cheapest to go to-he told me Al's, but he also said, he was a snake...Wow, now I know what he means. I knew after the first two "shorts" to charge and extra $85!! To do this to people that are already struggling with court fees, probation costs and you know they're not doing great in life if they're dealing with a DWI/DUI. Pay the extra $10 and go to a different interlock place-also as a mechanic -I wouldn't bring a lawn mower to them, they can't even figure out how to fix an air flow sensor when the check engine light told them exactly what the problem was!! If you need a mechanic, I found one-Bryant Motorsportz-call Billy at 505-860-6792 and he will help you without ripping you off!! ALS is a RIPOFF!!!

Big O a a life saver during our trip around NW NM! We got a flat after driving around bisti…read moreBadlands. Got in, they checked it out, had it fixed within an hour at no charge!!! Thank you so much Big O! Made it back to Abq and been driving ever since with no issues in the repair!!!

Went in for simple tire replacement ended up spending more time there because they decided to put…read moreon the wrong size tire on my car I'm happy I caught it before I left.

Place is great. They always get back with you. Even job he has done has been completed and done…read morewell. They have worked on my vehicle and I would recommend them. He will let you know what is needed and how much it will be before doing the work. The quote I received was only a few dollars off. Also one of the lowest charging in town.

My mom and I travel a lot and our truck needed a engine code cleared, I called and on the second…read morering they picked up, I told them what was happening and they were so helpful and even stayed open after closing, so so kind and helpful, I would definitely recommend them to anyone.

Not very good service. If they damage your vehicle. They will not say anything and on next visit…read morethey will say someone done broke something on your ride. But they the last to touch it. I wouldn't recommend doing any service work there. If you buy tires, batteries for your car. Don't have them install, but it and take it to someone you trust. They also not very professional on anything. If you call to see item in stock, they will say it's in stock. Then you get there and they have zero. Even know the inventory say they have 10 in stock. Would give it zero stars if I could.

I've been waiting for two and a half hours to get my oil changed and now they're moving car from…read morebehind me to the very front of the line so they're bypassing me they only have one Bay open and there's a ton of cars here they're slow as hell I suggest getting your oil change at Big o tires they're fast at least and reliable