The service at Finch is great! I left with nice clean windows as well as the interior vacuumed!…read more The price is also good not like the competitors! "Great job to all at Finch!"

I recently had a service here not to long ago. THEY FORGOT TO PUT BACK ON MY ENGINE COVER. I wasn't…read moreraised as no fool. I spent a few minutes in the phone. they said, "Vehicle running rough as soon as it was brought in." Wtf. I hold all my documents of vehicle repairs in a binder. I was a case manager and I know how to be organize. They were the last one who touched that part of the vehicle. I went here for the last 9 years but the nerve of making me feel like I don't know the history of my vehicle. And WHAT THE H*LL, HOW does an ENGINE COVER MAKE A VEHICLE DRIVE ROUGHLY. Never bringing my car here, never recommending this place.

First off, shoutout to Destiny at the front--she's basically the rockstar of customer service…read more Dressed sharp, super kind, and genuinely cheerful. She happily honored my gift certs, gave me a heads-up about the taxes (totally fair, no surprises), and made the whole check-in feel effortless. The waiting lobby? Spotless and surprisingly festive. Picture this: a Valentine's Day-themed Christmas tree (yes, you read that right--holiday mashup goals!) plus cute decorations everywhere. Plenty of comfy seats, and the self-serve station was a dream: endless Diet Coke from the fountain (I may have had... several), fresh coffee with all the fixings, and even popcorn. I felt like I was at a movie theater, not waiting for an oil change. 10/10 snack game! While my car was getting pampered, there's a live monitor showing the mechanics at work--super reassuring and kinda cool to watch. After chugging all that Diet Coke, I needed the facilities... and the women's restroom was impressively clean, well-stocked, and even smelled nice. Who knew a quick lube stop could include such thoughtful touches?Destiny popped back to suggest an engine flush and showed me the sludge monster hiding in there (gross but eye-opening!). I said yes, and she hooked me up with my AAA discount--15% off? Yes please! When everything was done, the technician came in beaming, handed me my keys with a big smile, wished me a great day, and even held the door like a gentleman. Bonus: my car's interior was vacuumed and had a light, fresh scent. My ride home smelled better than I did! Huge thanks to Destiny and the entire crew--you turned a routine errand into one of the most enjoyable car visits ever. If every service spot was this friendly, fast, and fun, we'd all be smiling more. Highly recommend--go see these folks!

Who knew that Jiffy Lube does brakes? After noticing that I had a grinding noise coming from the…read moreback of my camper van when I applied my brakes, I started calling around to find someone to look into it. Six or eight different phone numbers didn't answer or told me that it would be a week before they could fit me in. Then I noticed that the local Jiffy Lube does brakes. Short version is they found out that I was down to metal and needed new brakes. They changed my oil and did all of the things they usually do in just a few minutes then spent the rest of the day fixing my brakes. I am so happy to be back on the road having lost only a day.

I've been getting my oil changed here for a bit and I am pretty happy with their service! I think…read moreit's a bit pricey, BUT you get a car wash with your oil change and access to free popcorn in the lobby. You know I'm about that free food life hah The service is good and quick! I was there for literally less than 5 minutes the other day. Shazam! That's helpful for folks who are on a time crunch. One thing that stands out to me about Grease Monkey tho is that when I ever I get my oil change it's done by a woman! A pretty cute one at that! I've never had a lady change my oil or work on my car before and call me a flaming feminist if you want, but I'm super down with that. AND apparently Wednesday is Ladies Day and women get a discount hioooooo. Lady power muhahahah thanks Grease Monkey!

The service crew did a great job on my wife's car. They were fast, polite, and professional. On the…read moreother hand, the manager was absolutely rude and terrible. Her attitude was stale.

Top notch !! My 25 year old sons car had a breakdown while he was working on a feature film…read moreshooting in Kirtland. We had his Lexus towed to Al's and in no time the problem was diagnosed , parts were ordered and repairs made within a day. Fair and honest with a dry New Mexico sense of humor Al delivered big time. Thanks Al! Ian Woolf Producer Criminal Minds:Beyond Borders Starring Gary Sinise Wednesday Nights 10p on CBS

This garage has always done a great job for me. Most recently my car was overheating badly, and…read morethey managed to diagnose it, and fix it in one afternoon even though they were fully booked up. I should add they didn't even charge me for the work they did. I never have to worry about them being ethical, or competent. Special thanks to Shawnicee and Al, and much appreciation for the excellent team of technicians they have working there.

Went in for simple tire replacement ended up spending more time there because they decided to put…read moreon the wrong size tire on my car I'm happy I caught it before I left.

Hands down the worst service I receive here today. I dropped…read moremy car off for tire rotation and to check brakes and rotators as the brakes have been squeaky. I asked for a call when then car is in the shop. 4 hours later still no call. I called and spoke to someone who 1. Didn't know what vehicle I was talking about 2. Then said oh yea it's been done for hours. 3. I asked about the brake noise update. He didn't know what I was talking about then said oh they were fine. I asked why I didn't receive a call. He said "I had to leave to get my hair cut". I then asked, so was the noise investigated? He then got snippy and said, "I said they were fine". I asked him how he knew since he was out getting a hair cut. Then he said I was being rude because I asked who he talked to about the noise and if the brakes were worn down or if the rotators were needed to be grinded. He still didn't have an answer and said well you can just buy new brakes and rotators if you're concerned about it then. ‍‍‍ I told him nevermind, I'll come get my car and take it elsewhere. When I got back to the shop, he tried to backtrack. But too little too late.

Place is great. They always get back with you. Even job he has done has been completed and done…read morewell. They have worked on my vehicle and I would recommend them. He will let you know what is needed and how much it will be before doing the work. The quote I received was only a few dollars off. Also one of the lowest charging in town.

My mom and I travel a lot and our truck needed a engine code cleared, I called and on the second…read morering they picked up, I told them what was happening and they were so helpful and even stayed open after closing, so so kind and helpful, I would definitely recommend them to anyone.

Not very good service. If they damage your vehicle. They will not say anything and on next visit…read morethey will say someone done broke something on your ride. But they the last to touch it. I wouldn't recommend doing any service work there. If you buy tires, batteries for your car. Don't have them install, but it and take it to someone you trust. They also not very professional on anything. If you call to see item in stock, they will say it's in stock. Then you get there and they have zero. Even know the inventory say they have 10 in stock. Would give it zero stars if I could.

I've been waiting for two and a half hours to get my oil changed and now they're moving car from…read morebehind me to the very front of the line so they're bypassing me they only have one Bay open and there's a ton of cars here they're slow as hell I suggest getting your oil change at Big o tires they're fast at least and reliable