Great service and wonderful people carter and Alex were great will always go back prices and…read moreservices are great

First time getting my oil changed outside of a mechanic garage. The staff were quick, polite and…read moreprofessional. Doc explained the service and options as he went. We got a $20 return coupon the form of an air freshener which was a nice idea.

I had been told by a tire repair shop that I needed a part replaced that had to do with the…read moresteering on the car. They wanted to charge me $550. I took my car in and Blake, the owner took it back and put it up on a lift. My car only has 38,000 miles so I thought that was suspicious. Well, it turns out I did not need "anything". They save me all this $$. I will certainly use Automotive Specialist in the future. Thank you Blake.

I went in the day before I dropped my vehicle off and made an appointment for simple service an oil…read morechange. I dropped it off before the shop opened. I never heard from the shop all day. when I went to get it 8.5 hours later it hadn't moved. The counter person asked if I wanted to wait. no, that's why I left it earlier. "Oh well" was his response

Always nice, always polite, and always have the slightly odd sized tires that are rare in mid…read moreMissouri. Thank you guys for being there.

Took my car in for an alignment. 2.5 hours later they informed me that the ply in one tire was…read moreseparated. So no alignment they did try to sell me a new tire. I'll be going to plaza tire tomorrow for a new tire and good service

They do a good job on fixing your car however you must be mindful that they mark up parts…read moretremendously. I needed a blower motor and resistor replaced in my 2014 Mini. The cost of the parts from AutoZone, which is where I believe they got the parts from, cost $190. They charged $516 for the two parts. So buyer beware.

If you are looking for a place that will charge you twice to get the same problem fixed on your…read morecar, I would highly recommend A to Z. However, if you would like a repair shop that stands behind their work, I would recommend anywhere else. Highly disappointed!

We were traveling from stl to Colorado and our truck was overheating. We managed to get it to…read moreColumbia and I saw the good reviews so we stopped here for help. They got us in within 90 minutes, found the issue, were so kind, honest, and barely more than it would have cost my husband to buy the part and the tools he didn't have and fix it himself. We would absolutely return and wish this shop was in stl.

We were traveling cross country and our truck developed trouble. We called them when they opened…read morethe next day. We were instructed to come by and they would see what they could do. We arrived at 8am and were on the road by 1pm. We were kept aware of what they were finding and treated with empathy since we were out of towners. The work was done with high quality and very reasonable priced

Great work. Very knowledgeable about their profession. Best bang for your buck comparably.read more

I live out of town with a student attending MIZZOU. His car broke down and Carl was recommended to…read moreme. Right person at the right time at the right price. Truly appreciate him. Call if you need help. Very personal.

FYI, Good quality and reliable vehicle service but the courtesy vehicle drivers did NOT wear masks…read morewhile transporting customers. Nor did they request that customers wear theirs. I personally don't concern myself with the virus, but many do and they have a right to feel safe.

We have been taking our Explorer to Machens Quick Lane since it was new. It now has 86,000 miles…read more At the 80,000 mile oil change, my maintenance plan suggested the rear brake pads be checked. They were, but didn't need replacing according to Machens, 5 mm pad left. Today's oil change, at 86,000 miles I suggested they check the rear pads. When they did, they told me they were at 7 mm, meaning after 6,000 miles of driving, they actually got thicker. So, when I called them out on this, they filled out the paper work at 6 mm. SMH How can you trust them? I really can't. You shouldn't either. Never be afraid to question them and their work.

I went in today and Fillerberto helped me. He was very kind and even taught me how to check my…read morefluids.

I went to have my oil changed today and let me tell you it was the fastest and friendliest service…read moreI've ever experienced at a Jiffy Lube. Five stars to those guys out there today. They were excellent.

I have been using Tom's Imports for maintenance and performance of my Audi A7 for the past 2 years…read more I must say that, while always solid, the new ownership/management has upped its game. I recently had trouble with the electrical and took my 2018 to an Audi dealership. They fixed the electrical system, but not the underlying problem which was a leak in my spare tire compartment. After a heavy rain, I took it into Tom's to have a go at the problem and within 15 minutes, Fender (his actual name) had diagnosed the problem and placed a temporary fix. He then contacted Audi to effect a permanent fix to the problem. He also didn't charge me for the evaluation. Of course, I was very impressed. Needless to say, Tom's now has a lifelong customer!!

Dropped my car off for a diagnosis and they claimed there was tons of stuff needing done and when I…read moretold them to service it I got it back in worse condition, they were saying that it was normal for it to be running worse and the engine would "reset". It looked like they barely touched it and they overcharged me for their standard labor rates and parts!!! 36.30 each for spark plugs? I went to a different place for a second opinion and it was fixed the same day I got it back from Tom's auto. WOULD NOT RECOMMEND!! SCAM!! Better Business bureau is hearing about this $1,800 SCAM

Unexpectedly Quick professional service would definitely recommend taking your car hereread more

The last two times I arrived to get an oil change, I was almost discouraged by being told it would…read morebe a long wait 1st visit was around July 4 holiday). Each time, the service took far less time than was estimated. I asked if my tires could be rotated was told they couldn't perform that service on my vehicle. I was told my vehicle has a check engine light on. It does not. Overall, very underwhelmed and my business seemed to be a real inconvenience to the staff. Another review on google was met with 'please give us your contact info'. Did same and never got a response.