These guys have always treated me well, very friendly and do a fast, good job on my oil change and…read moreyearly check up for license renewal. I highly recommend!

I visited this Strickland Brothers location at approximately 11:00 a.m. on July 11, 2026, intending…read moreto get an oil change. Unfortunately, I left without receiving service because of how I was treated by an employee who identified himself as the manager. When I entered the parking lot, one employee told me to wait while they decided which bay I should use. I moved forward slightly to let a car out behind me, and a second employee also instructed me to stop and hold on. A few minutes later, another employee inside the bay began raising his hands in frustration because I had not moved forward. I apologized and explained that I had not seen him signaling from inside the bay. Instead of acknowledging the misunderstanding, he gave me a visibly disdainful look and ignored me when I greeted him and explained that I needed an oil change. When I asked why he was treating me that way, he responded, "Why were you all the way out there and making us come out in the hot sun?" I explained that two of his coworkers had specifically told me to wait. His response was, "I am not one of those two people." I then asked to speak with the manager. He said that he was the manager and rudely asked, "What are you going to do about it?" At that point, I thanked him for the rude treatment and left. Miscommunication between employees can happen, but blaming and belittling a customer for following the instructions given by other employees is unacceptable. A manager should be capable of resolving a simple misunderstanding without hostility, contempt, or intimidation. I will not return to this location. I hope the company reviews the incident, including any available camera footage, and addresses the manager's conduct.

Oil & Filter change completed on time. Shamaal Powell was professional & personable. CheckEd…read moreengine air filter, and it was ready to be replaced. I didn't have to ask, they did it as part of a complete service check along with topping off fluids!! The amount charged was surprisingly a lot lower than the dealership, and I didn't have to make an appointment, or wait. I highly recommend this Strickland Brothers Clayton location. Will definitely be back :)

I needed an inspection and as always, I go to Strickland Brothers right down the street. No matter…read morewho works on my vehicles, all employees treat me with the utmost respect and courtesy. I was given a bottle of water before I even got out of the car. Never any issues whatsoever. Even though they don't perform any service work on my cars, I watch them closely as they work on the vehicles of others. They DO upsell on some things, but aren't pushy when a service is declined. Hard to ask for more than that.

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

We brought our 16 year old Subaru Outback to Carwell Automotive in Clayton to have the front and…read morerear differential serviced. Since it has 92000 miles on it we also asked for the car to be checked for other routine maintenance that it might need. The service was excellent. Jeff was very helpful and answered my questions clearly. He told us what was needed now and what services would be needed in the future. The car runs great. We have been looking for a reliable and trustworthy mechanic. We believe that we have absolutely found that person! We highly recommend Carwell Automotive!

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Needed a tire plugged- it was 30 minutes before closing but Chris got me in and completed the…read morerepair! Even though it was end of day, he was very nice and helpful- great customer service- would recommend

Jeremy at the front desk was so kind and helpful! Appointment was easy to make and i will be coming…read moreback if my car has any trouble again.

Kevin is fair, does good work, and is more affordable than all other repair shops in the area…read more.. I work on cars, but if its something I cant do, or dont have time to do, I send it to Kevin

Don't take your vehicle here unless you don't want it repaired!! My vehicle sat in their lot for a…read moreweek, and when I called for an update, I was told that the guy wasn't going to look at it! He never called to let me know that! Way to treat your customers bud!!!

Hands down, this is the best auto shop I have ever been to. They are honest, friendly &…read moreprofessional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices