I was just here yesterday (5/23/26) for an oil change. The first young man that spoke to me , while…read moreI was waiting in line, asked about my headlights and I let him know my drivers side low beam was out and that I've had three people already try to change it, but it can't be done without removing the bumper. I haven't had enough time off work to take it into shop yet to have it done, but I do already have the new headlight. He gave it a quick overview then agreed with me. He couldn't replace it without removing the bumper. After my oil change one of the other young men insisted that he could change my headlight by going from the underneath, through the front tire area. I agreed to let him try, he was confident that he could do it, even though both myself, and the other young man told him it couldn't. He insisted so I let him try. He proved the panel above my tire but still couldn't get to the headlight to replace it. When he put the panel back on he told me that he couldn't get all the screws back in because they were corroded and rusty, but that enough of the screws were in that it'd be ok as is. I foolishly believed him. I only live less than a mile from this Bremerton location and had no issues getting home. However This morning as I got on the freeway I heard the sound of rubbing on my drivers side tire and what sounded like something scraping the ground. I was about to pull over when a loud snap was heard and pieces of the panel came flying off. Luckily there were no other cars beside me as it was early, about 7:20am. The remaining pieces of the panel were rubbing my tire and I finished pulling over immediately. Luckily a police officer arrived within ten minutes and they helped me remove the rest of the panel. I am thankfully safe and there is no further damage to my car. However, I won't be letting anyone from this company try to do anything other than change my oil from here on out. For reference, I'm just a girl, and I haven't had this car (2009 Chevy Malibu) very long. He also didn't give me a reference sticker for when my next oil change is due. Overall I'd say this wasn't a great visit. All my other visits over the past several years have been great but this left a very sour memory. I know he meant well. But he wasn't thorough in the least.

$150 oil change. next day 1 qt low (car never needed oil between changes). went back next day…read more First guy didn't know how to open hood-nothing tricky-just lift up. Next 3 guys couldn't find the dipstick (there isn't one-shows level on dash). next guy said that all was good under car. 1247 miles later after adding a qt every 250 miles- looked under car oil streaming out. Went to Valvoline in Redmond---they found loose leaking plug. changed plug/topped off oil. Called Valvoline to help original mgr so this doesn't happen to others---can't call local stores---central call center transferred me here and there-did nothing. Everybody makes mistakes--their mistake was when i went back, and they said everything's fine-- $150 oil change, $180 oil added due to loose plug, time invested: 1 full day off of work.

I came in in a hurry and they were able to squeeze me in and do the work that needed to be done and…read moreget me back out on the road again immediately. The people were kind, the pricing was quite fair, and the work exceeded my expectations.

Longtime customer and I know how to work on cars but sometimes I'm busy doing what I do for a…read moreliving and it makes sense to drop off for them to do. But $1,000 for a single O2 sensor was a serious F-me and I had to tighten it up one month later. Never going back.

I didn't even get to get my car worked on. That guy, Mo is one of the most egotistical Jerks I have…read moremet. He started off the conversation telling me what he wasn't going to do; to the point he offered me directions to do it myself. The next day I picked up my car and would never let someone so socially unacceptable have my money.

I called on a Tuesday. Staff said it would be unlikely they could get to me same day, but I could…read moremake an appointment for the following day at 10am and I'd be seen right away. I arrived at 10am the next day, checked in, and waited, and waited, and waited... an hour later I saw my car had not moved. I asked what was taking so long and the front desk guy said "we're backed up.. sorry." Thirty minutes later, my car was in the same spot, so I asked for my keys. I found this experience to be inconsiderate and unprofessional. I could have been informed that there would be a delay, the lease they could have done given I had an appointment. Zero communication unless I asked, and a waste of time. With a number of choices in the area, my money will go elsewhere... I won't be back.

I had been using this establishment for over 15 years. Last year I had my CV Axle Shaft replaced by…read morethem. Fourteen months later I am told I need to have it replaced again,, after only 13,000 miles. I was told it would be replaced under warranty. Then, 30 minutes before my appointment they called me to say it was going to cost me $450.00. I am disappointed with the customer service that I received and will not be going back there. You have lost a faithful customer and I will no longer recommend your business.

I think these guys were awesome. They helped me with my 2002 Honda CRV which needed to have the…read morecatalytic converter replaced as well as other recommendations for the CRV. I will be going to them again for a few other fixes that came up and also getting the air conditioning up and running. They were super cool, customer service is on point and I can't say enough good things about these guys. Again thank you guys, I'll see you soon!

Jason was so helpful even though I probably asked 100 questions. The entire time he was happy to…read morehelp me, explained everything in detail and found me the right part for my car! His patience was impressive considering how rude most men are at car shops. I will def go back when I have any car issues and highly recommend this place! Thanks Jason!

Outstanding local mechanics and repair shop, highly trustworthy and will not pressure sell you into…read moreservices not needed. Jason is a wealth of knowledge and I have trusted many vehicles with him and Cooper Auto repair! If your shopping for a quality, reliable and honest mechanic, give Coopers a try! It's not uncommon for them to be booked out a few weeks, that is because they are good and worth the wait, I can not recommend them enough!

Loved this place. Nicolas was such a respectful gentleman. HE gave me a great discount and his…read moreprices were very fair . Efficient & professional. Great prices. HIghly recommend this repair facility that provides a female friendly atmosphere. A+++++++

Great customer service from all!…read more 1st time there. Basic oil change, but added the brake fluid change. I have an old car with a computer that does not like changes. So when they did the fluid change, all my alerts went off. The whole team worked together to try to help (very impressive) and the head honcho got involved his day off (also impressive). They really try to own the issue and resolve it! They needed equipment that the neighbor autoshop had, so they safely moved my car over there and got it taken care of. Wow. I'm better than when I came in. They were VERY professional and kind. Would recommend.

I got an oil change here. I set it up online. It was a great deals I got the new top one for 68 I…read morethink. In & out within hour. I got pulled to front because u had an appointment. The have pill changes starting at $25 & up. Great experience.

Attentive, knowledgeable, caring, informative. The whole crew worked well together and kept me…read moreapprised throughout the service.

Kevin and his crew are the most accommodating team I have dealt with over a 40+ year residency in…read moreBremerton. I say this after dealing with most of the repair shops in Bremerton. He has helped me and my wife with our vehicles in almost every facet of maintenance and repair always with a smile and surprisingly low cost and best of all, a short time.

I've been going to Mike's for almost 10 years now. I can always count on them to solve the issue…read moreand get it done for a reasonable price. I'm handy enough to fix most things but Mike's Auto Repair is always priced right so I don't mind paying someone else to do it. So glad to have a trustworthy mechanic in Bremerton.

This is my second time coming here and I would never recommend or come back here. First time I…read morerequested my spark plug to be replaced. when it came to pick up my truck my truck had a misfire so I brought it back so they can fix their mistake, took them longer to fix the mistake and in return the manager offered me a free oil change for the mistake they made, giving them the benefit of the doubt I come for the free oil change and they denied me and tried to over charge me for a oil change. I will never come back or recommend this place of business not even to my enemies

Quoted me nearly $1400 to fix the issue with my car confirming that the work would fix the car…read more When I went to pick it up, they informed me that the issue I brought the car in for was completely unchanged, car still wasn't running, but the bill was now $1900 for all the unnecessary work they did. Wouldn't give me back my car long enough to get the unnecessary new parts removed. Three illegal things in the state of WA - doing unnecessary work, lying to the customer about the problem and needed work, and increasing the estimate by over 10% (more like 30%) without confirming with the customer. Ended up having to deal with their corporate office who eventually sorted it out for us, but if we hadn't been persistent enough to fight them on it, they'd have just taken 130% of the estimate while having done absolutely nothing to address the problem. We agreed to pay them for their unnecessary labour, so we're out $400 plus the cost of the tows there and back and we're right back at square one. These guys are predators.