Oil change was quick and we just sat in the car for about 20 mins through it. The staff we spoke to…read moreat the start was very nice and spoke clearly about what he needed of the driver. The only thing I gotta say is they didn't have a filter for my husband's car when we came in. Like what kind of place doesn't have enough filters in storage? Maybe they just don't have filters that fit my husband's car to begin with, in which case I'm sorry for taking away a star. Luckily, my husband had one that he bought a while ago in his trunk so we're able to start the oil change process. The company offers military discount and they have coupons in their website so be sure to go check it out before hand. Also, you can't stack discounts/coupons. Even after we supplied them with a filter they weren't able to get a reduced price for the oil change because I'm pretty sure the service included the cost of a new filter. Overall it wasn't too bad, but I'm just a little upset.

My son took his car here for an oil change and nothing else. A week later he was getting a service…read morelight on his car that would not go away. Why am I blaming this place and the oil change for that issue? Because the oil filter was installed in his Cruze backwards and could have ruined the engine if not noticed by the dealership mechanic in time. Phew...never again!

Shopped around... Looked at reviews. Saw that most of the bad reviews were old…read more Decided to give them a chance. Dealer had quoted $1500 for the muffler repair. Other similar shops quoted $250. Went in spoke with Cody and received a $175 quote and they could have done in 2 hours. Work is warrantied for a year. Was completed in 1 hour and within quote. I wasn't pressured to purchase needless products. And their assessment of the issue was the same as the dealer and other shops. They were just able to replace the muffler without the expense of replacing the entire exhaust. I will update if any issues arise. But I was satisfied with the service and the experience.

This branch is in the business of scamming people. They will life and say they fixed your car ,…read moreliterally 2 days later the car wasn't working and they wanted a $1000more . Thieves !!!!!! If you take your car there get ready for it to stop working soon . There mechanics are not licensed!!!!!

[As of 15 November 2021]…read more I needed some help getting my car back into good health. I was able to find Schaefer Automotive and they were able diagnose and treat my car's symptoms! Schaefer Automative gives that old school vibe. Checkered-pattern floors with the red and black diner sofas. There is a small, classic model car display and a license plate ceiling...that's still being added to! When it comes to service, Steven is great with listening to what you need done to your vehicle, even if you are not car smart. His customer service is the same over the phone as it is in-person. I was allowed to speak my thoughts and expectations with the technician working on my car. Mark was receptive and willing to take the time to talk with me about everything concerning my car and even the culture of the businesses. Schaefer Automotive cares about their customers and the service they provide. The only downside is you have to make an appointment well in advance....because everyone likes to come here! Nonetheless, I'll definitely be back! fin.

I needed to get a lot of work done, and I didn't think it was gonna be cheap at all, but I was…read moresurprised that I came in at 1/3 of the cost. I actually thought the repairs would run very happy with their service plan on getting an oil and basic maintenance next month. I'll be a customer for life.

On my morning commute I got a flat tire, I called around for help since I have never changed a…read moreflat. 1st Class was quick to offer their service. The team was friendly, incredibly helpful, and knowledgeable. They answered all of my questions, directed me on the next steps to take, and shared some laughs. great experience, highly recommend!

From southern California during a 3 month vacation pulling a toy-hauler, transmission went out on…read moremy dodge ram 1500. Contacted 3 different transmission shops all couldn't even see it for 30 days. 1st Class Auto got me a new transmission and installed in one day. For a fair price. Didn't take advantage of out of towners. Thankyou Kari Tyler and Chris family owned business. Roy manager and Brandon mechanic solid as well. Made it home. Thank you

I always go to Dobbs since my service agreement with Hyundai ran out. Great service! They have a…read moregenerous warranty on most of their products.

I brought my car in for an oil change and a manufacturer scheduled transmission fluid and filter…read morereplacement, mainly for the transmission service. After leaving it all day I got a call to pick it up. All they did was the oil change and tire rotation. Then they tried to sell me new tires. I was told that the transmission filter wasn't serviceable. Funny, because auto parts stores sell them, and there are YouTube videos show it being done. I could have gone to Valvoline got an oil change and a tire rotation for less and in under half an hour. I'm never going back to Dobbs ever again.

From the moment I arrived, I was impressed by the clean, comfortable, and welcoming waiting area…read more Amenities such as a complimentary charging station and refreshment bar made the experience even more enjoyable. I especially appreciated the viewing window into the service garage, which allowed me to watch my vehicle being serviced in real time. The service advisors were courteous, knowledgeable, and professional throughout the entire process. I highly recommend this business for its exceptional customer service and transparency.

I got truly great service and honest repairs to my 2014 Mustang. I was VERY pleased. They even…read moredrove me home so I wouldn't have to wait! This is definitely my new car repair shop. And hopefully I won't need them for a long time...

I went here and they got me in and out really quickly. They honored my coupon, my request for the…read moreoil type I wanted, and they checked my fluids. They were friendly and respectful as well.

David was super awesome. Amazing customer service…read more I would probably give him my first born son or something. That's all.

My battery started acting up two days ago on the used car I'd been driving for six months. My…read morefriend has been going to these guys for 20 years and highly recommended them so I gave them a call this morning and made arrangements to test my battery over my lunch hour. They confirmed I was due for a new battery which I figured. They took care of me on the spot and answered all my questions on which battery would meet my needs. They were very friendly and made sure I was okay on the price which was VERY reasonable. I was on my way with a newly charged battery in less than 30 minutes. Highly recommend A++++++++.

I've been to them (they're brothers) 3 or 4 times now and they've always gotten things fixed right…read morethe very first time without my having to go back. They aren't the cheapest in town, but their prices are fair.

The good is I came here with Ashley (there's 2 a dark haired one ) today I got the blond one! a…read morefew years ago and had a wonderful, professional experience that's why I returned and have referred ppl. Today I return after booking an appointment yesterday with Grady that had a I really don't wanna be bothered attitude yesterday when I walked in to schedule to be told my appointment was different than what I scheduled and I would have to wait A WHILE.. over a hour to be seen for a simple inspection NO WORK I had already told them my situation. Do another day work for you no today worked the day I took off to be here, and take 2 little ones out the car and be told this non sense. I'm so sick of unprofessional ppl and business just letting anybody work for them. I made a appointment with Meineke off Old Collimsville Rd Belleville they were awesome I was THERE at my 1:00 appointment time they gave me their estimate but since I had a good experience with Firestone in the past I just wanted their opinion on the job. All things come to an end I guess! Waste of time that I already don't have!

Received excellent service from both Ashley #1 and 2. They helped streamline efforts to root out…read moremechanical issues caused by a previous shop. Even taking the liberty to contact them on my behalf. A1 service would highly recommend.

This used to be a good place to take your car but things have definitely changed for the worse! My…read moremother took her car there to get a check up and fix the check engine light being on. They replaced the muffler and "fixed" the check engine light. About 2 months later the check engine light came back on. She took it back and they said something just needed to be tightened, charging a nominal fee. a month after that, the car wouldn't start, the check engine light was back on, and the vehicle needed a new battery, alternator and serpentine belt. You have to schedule 1 or 2 weeks in advance just to get in because they are understaffed and overworked. Clearly this has negatively affected the quality of their work. Avoid like the plague!!!!!!

Super friendly, super honest. Sandy is very friendly, and Fred is an excellent mechanic and very…read morefair in his pricing. My favorite mechanic so far. Highly recommended.