1. Firestone Complete Auto Care

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Belleville, IL

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Firestone Complete Auto Care

2.8 (11 reviews)
Open • 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

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My broken center console handle
Dylan M.

Went in for a simple alignment but they obviously didn't tighten my steering stabilizer because it is loose causing my wheels to not turn left and leaving me stranded on the side of the road They also stripped a nut and on top of this I locked my center console and glove box and noticed my handle to my center console was broken off and placed by my cup holder WILL NEVER GO BACK

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3 months ago

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5 months ago

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7 months ago

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Lee S.

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5 months ago

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4 years ago

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Lee S.

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6 years ago

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4 years ago

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Lee S.

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9 years ago

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Bridgestone S.

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10 years ago

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10 years ago

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12 years ago

Worst service experience ever. No communication from staff, employees just sit around and BS. I'll never be back here.

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Meckfessel Tire & Auto - Slow leak in tire quickly and successfully repaired at a reasonable price by Meckfessel Tire & Auto.

Meckfessel Tire & Auto

(23 reviews)

Meckfessel Tire & Auto provided world-class, professional, and quick customer service at a…read morereasonable price to repair a slow leak in one of my car's tires. Kyle provided top-notch, friendly customer service, kept me updated, and immediately informed me when my car's tire was repaired. Meckfessel Tire & Auto, you've earned a new customer. Well done!

This shop is next to my workplace, so I thought this would be an easy way to get an oil change…read more Drop the car off at 8am and pick it up at 5. Easy enough I thought. I leave work at 5:30pm and hear a scraping sound, I hit the highway and it gets louder, I pull over at the first exit and discover that they didn't attach my skid plate. Thankfully I had AAA, called them and they had to send out two trucks since the first one couldn't repair it. They were going to tow my car until the serviceman was able to do a quick fix on the side of the road. By this time, I had spent over 2 1/2 hours on the side of the road in 90-degree heat on a Friday night where I had dinner plans (these plans were obviously missed). I get home at 8:30pm, a normal 30-minute drive taking 3 hours. I send them an e-mail detailing how they forgot to bolt on my skid plate. Monday they call and I'm told that as long as they have an open bay available, they should be able to get my car in. "What?!" You botch the job and then you're not even guaranteeing that you'll be able to get it fixed the next time I bring it in? They have on their site that they will pick your car up and return it to you, they do not offer me this service. They don't offer a refund, discount or anything, I don't even get an apology in person. The only apology I ever received was via text after they secured my plate. That apology was preceded by the sentence, "There doesn't appear to be GREAT damage to your skidplate". Oh cool, your shop's incompetence damaged my car, but at least it's not "Great" damage. They give you a 20-point inspection when you get an oil change, 6 of those items are "undercar", but apparently nobody noticed a loose skid plate! Which pretty much makes this whole inspection completely worthless as I don't trust it. To put your family name on this business and offer such a crap service is unfathomable to me. I will never come here again.

Firestone Complete Auto Care - tires - Updated October 2026

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