Most professional and thorough jiffy lube I have been to... jean Paul is super nice, thorough and helpful! The lobby is large, open and clean. read more

Jiffy Lube - Oil Change Stations Near Me - Bell, California

We got SCAMMED!!! I am utterly disgusted and very upset to have found out today while getting an oil change that they never switched out my air filter !!! These people working here along with the manager pressured me into getting a new air filter for my Honda and I ended up agreeing. I come to find out today it was never replaced. This place did an oil change in September but never even reset the oil change timer. Which begs the question what other things they didn't do . Not only did they service my car but also my truck. I'm concerned and it raises red flags as to what else could they have not done . I lost my complete trust !!! I will be reporting this location to the better business bureau !! Avoid this place at all costs! I want this location investigated as I know they might have done this to others!! read more

Save your time and money!! This place deserves O stars. I took my car in because the engine light came on, they ran a diagnostic and told me it would cost me $99 to clean the injectors. Once they did that, the car wouldn't turn on so they ran another diagnostic. This time they said it was the coils and spark plugs so it would cost me another $1,385. After this, they told me it was another injector so that would cost me $2,100. At this point, I declined since it was going to cost me an arm and a leg. Then this guy named Jr, the manager, said he was going to reduce the price to $1,392 so my husband and I agreed to proceed. They had my car all day and when I picked it up they told me the job had a 1 year/ 12,000 mile warranty. However, on my way home the engine light came back on. Every time I go back (5 times to be exact), they give me excuses, and they are refusing to give me money back. I will be taking to small claims because this is ridiculous. Learn from my mistake and DO NOT take your car here. read more

Terrible service and no one seems to know what they're doing. Unfortunately they scammed a few of my friends and it seems to be a recurring thing. Take it to a more reliable place. read more

Would definitely not come here again, they said it would cost extra for each quart so I said only put the 5 quarts. When it was time to pay they said it was around 7 quarts and charged me for those quarts, when asked to talk to a manager they said he wasn't around. I only came to jiffy lube because I'm going on a emergency trip out of town or else I would of gone to the dealership where they only charge me 50 bucks for an oil change. I ended paying over 140 dollars for a oil change and that's even with a Groupon deal. Honestly a bad experience overall. read more

I've come here repeatedly and now apparently you guys charge $15 xtra to remove my splash shield ? That's just twisting some screws off ?! Is this not included in an oil change ? Never had this up charge at any jiffy lube so I'm confused read more

Took my car for oil change they recommended fuel injectors to be cleaned I agreed..they took my car for a ride to get all the" smoke out" guy took a sometime to come back to the shop with my car. Went home then noticed my new tags were gone! I had just placed them 1 hr before getting there. read more

One star too many. Called ahead to check the price of an oil change, the guy on the phone quoted me $49.99. 15 minutes later i was there ready for my oil change. Sat in my car waiting for help. took a while even though they weren't busy, then this "gent" who seemed like he just woke up from a sugar coma came waddling asking what i needed. By the way he kept talking to me in spanish even tho i kept answering in English clearly i had a plate of beans a corona right on my forehead. i said to him TWICE im here for the basic oil change. he says nothing and walks about checking my cars info, heads for the computer and asks again " que necesita ?" i reply again " the basic oil change " to what he says to me (after 15 minutes of me being there ) we dont have that kind of oil right now. jesus H double f+k who/s hiring these under qualified under motivated low IQ rodeo clowns. Neither the guy on the phone nor mr slow motion couldn't tell me that right off the bat? wasted my GD time and gas. THIS WAS MY FIRST TIME EXPERIENCE. thanks a lot IFFY lube. read more

Don't even bother trying to use a groupon. They shouldn't even be partnered with them. They tried to scam me. I'm pretty sure because I am a female and Junior thought I was just going to let him scam me. He tried telling me that I needed to purchase the groupon 24hrs before my visit. I looked EVERYWHERE online to find something supporting what he was telling me and I could not find that print anywhere. I told him there's no fine print that says that. My husband was able to purchase his groupon right before his visit last time and they didn't tell him anything. Junior kept telling me he couldn't find my husbands e-mail, he couldn't find the code (even though I saw my husband's information on the daily oil change log), etc. All of a sudden at the end he said he found it but the deal was for a Full Synthetic change and I had gotten a Synthetic Blend so they could not honor the deal. I have to try to refund my groupon now and pray it goes through because it's $70 spent on absolutely nothing. Definitely won't be coming here ever again. It makes sense since most of their reviews are about scamming people. Someone should definitely try getting this location inspected legally. Oh and they have a huge sign outside advertising an oil change special only $39.99. Yea ok. They were charging me over $110 and thats without the extra charges of tax and all of that. read more

Came here for an Uber inspection and was in & out within 30 mins. Cool little place w/ good customer service.

I had the worst of service here! I do not recommend this place. I came in only for an oil change and they took all day, besides that they kept adding charges I wasn't aware of, I ended up paying $250 for an oil change. Ridiculous!!The guy in the front was not professional at all! He was barefoot scratching his toes, just the worst experience all around! read more

Great service. Great team! Very efficient and good communication with what they are doing. They all seemed Happy which is probably why they work well with each other. read more

Always good service at this location. Friendly and knowledgeable staff. Any concerns just ask and they will look into what might be wrong with your vehicle. read more

The guy doing my oil change wasn't able to close the bottom lid and used zip ties to try to cover the damage. Ended up spending more money to get that fixed. I strongly recommend everyone to avoid this location. read more

Went for a simple oil change. Most jiffy lubes do not have the oil drain caps that my car requires so I was forced to go to this one. After a week I realized that there was some oil leaking from my car. After getting the drain cap replaced from a non jiffy lube service center, I realized that they gave me a faulty cap that forced me to add more oil as well as get service for the cap itself. read more

Very professional and quick service. I will definitely be a returning customer. Thank you, Jiffy Lube - Bell CA!! read more

They charged me $110 for simple oil change didn't do my Truck till an hour and a half in until they wanted to change my oil they had cars come in after mine done due to them apparently knowing the manager this is ridiculous and unprofessional the office bureau is going to be notified read more

Went in to get an oil change. When I first got there I asked the attendant which is also the person that did my oil change I had a groupon for an oil change. I asked him numerous times can they honor the price that it stated on the Groupon. He read the details and told me yes we can just show it inside. When the oil changed was finished I asked him again and he said yes just show it inside to pay. When I went inside, the price was hiked up and was told that it was not applicable to me. When I explained that the gentleman outside read it and lead me to believe that i was. He guys inside did not care all he kept reacting was the price he wanted me to pay. He wouldn't even go and talk to his employee. He said you already got your oil change so that's what you owe. This was a horrible bait and switch. read more

**NOTE** I am actually just moving this review from my other account over to this one (my original), as I somehow accidentally created another account and need to delete it. That being said: I can't rave enough about this location. It was clean, and the staff was super friendly/helpful/knowledgeable. I completely felt comfortable here. I definitely recommend this location and will be telling all my friends and family about it! I said it once and I would totally say it again if needed. Awesome experiences there. read more

As a Franchise company I know it's expensive and you pay for what you get! But they over charge and I don't think it's fair! I've been there a few times already and just by them tellIng me I need so much crap done to my car is insane they want to charge me an arm and a leg. When I have taken my car elsewhere and it only needs one or two services done to my car I advise everyone to do your research and find elsewhere to go and save money And just know their labor charge is insane like how many people are you paying? The whole crew or what? when one person can do it elsewhere. Hope everyone can save money by not coming here anymore just being honest have a good day! read more

What can I say about this shop??? I took in my car last week and was helped by Jazmin. Fantastic service and communication! Jazmin helped me and explained everything that my car needed to be fixed on and she give me an estimate on how long it would take. This is the place you wanna go too if you want car maintenance!!! And when you go ask for Jazmin, shes such a doll. read more

Charge me over 100.00.......don't replace de oil filter and I got oil leak!! ...DON'T TRUST THIS PLACE!!!!

If I could I wouldn't give stars they charge me 120 supposedly for oil they didn't change anything they just added fuel injector that's it n like two weeks later my car telling me no oil I took to a different mechanic he checks it had the old oil filter n no type of oil and they charge me $120 I don't recommended at all don't come here at all and if you I recommend you to ask for the old oil filters back and everything to make sure they actually change it. read more

Jonathan and Fabian were great the treat me well from the moment I arrived Jonathan tod.me exactly what my car needed and made sure I was informed of everything. Will be coming back gold job guys read more

Jiffy Lube - Oil Change Stations Near Me - Bell, California

I would definitely not recommend you take your car there at all!!! I got charged $800+ I have a new car so I didn't mind the charge but then I noticed they didn't do the job properly!!! I'll be involving my lawyer in this! First off I had to leave the car all day there. After just a day I had to take my car back because they didn't even reset the oil meter!! If they didn't do that imagine what other thing they didn't do or simply didn't do right ? How ridiculous is this!? And when I get there, the guy asked if I couldn't figure it out myself since I returned for them to do it!! WTF did I pay $800+ if they can't even do their Job Right??? And he really had the audacity to ask if I couldn't do it myself!!! I was so upset because I didn't want to take it to a small mechanic shop because I wanted the job to be done right but I literally got Ripped off!!! Please Save your Time and money! Don't go there at all!!! They are full off lies!!! read more

Worst customer service ever they don't know what they're doing. Overpriced & bad work done

Took my car there to get fixed due to it not wanting to start and because it had an engine light on. Came two days after and they charge me $800 and tell me the car is fixed. As soon as I turn the car on everything is still the same. The tech had me leave the car there and when coming back told me they can't solve the issue. They charged me $800 to leave my car exactly how I brought it in letting me know I'll have to go to the dealership to fix it. No accountability now I have to go pay more to fix the same problem I brought it in to jiffy lube for. read more

Went for an oil change today & they tried to swindle me with 50 dollars. Asked for a conventional oil change 39.99! After a wait of 2 hours they tried to charge me more then $100! The white lady there kept repeating to pay them because they had used synthetic oil! When the guy I made the deal with came from lunch the right amount $39.99 + 5 dollar tax I did paid! read more

I took my car in for a brake inspection and it was suggested that I have my radiator fluid drained and replaced. Tje very next day my car started to overheat. I went back and was advised it was low on fluid. How could that be? I just have drove no more than 10 miles since it was serviced. Jiffy added coolent. Today, which is three days after the initial service, my radiator started leaking. In the 14 years I had my vehicle I have never seen so much loss of coolent. I would estimate 2 and half to three cups. Very disappointed. I will need to spend more money to fix a problem, I didn't have when I pulled in that day. read more

I read the reviews and some were bad. I knew not to come here and I did. Soon as I left my check engine light came on my bmw. I knew when I denied a certain service they were going to mess with my car. I just had it checked by the dealership and everything was fine except the oil change. Don't come here read more

Took my car this morning to get get my oil change done. After waiting 20 min for someone to book me in. I told the guy to please put air in my tires because they are all low. Not only that but now they are charging additional 20 dollars more. After I left my tire pressure sensor came on. They didn't even add air. read more

I've heard so many bad things about jiffy lube and honestly I was a little skeptical about going by I really needed an oil change so I decided to go. Once I get there, I was warmly greeted by the manager, his name was Marcio. He made me feel welcome, he was very informative about my car. And him and his team got me out of there quick. From now on this is going to be my place and I suggest that everybody give them a shot. read more

Jiffy Lube Manager: Alex Acosta Alamitos Enterprises Director of Operations (Alex Acosta's Boss): Luis Peralta I went to this location as I happened to be running errands in the general area. I had been going to Jiffy Lube locations for over 5 years now for general maintenance services. On this day one of the employees changing my battery did not assemble my car back properly afterwards which resulted in the hood of my car not being able to close. I also felt the "energy of" I wasn't really welcome their and was being looked at with stares of suspicion/ distain. I immediately recognized that I was the only African American at the location including staff and other customers. Growing up in America in my particular position in life, it's often quite common to notice when your not really welcome and common courtesy is being extended in duress. It's particularly sad when this experience is being actioned against me by another oppressed minority group. In this instance the offending minority appeared to be of latin descent. Specifically all male Latin men working at this location at the time I arrived. Upon me pointing out my car was visibly not put together properly and insisting that it be dis- assembled and repaired properly, there was an immediate energy of irritation, and fear in the atmosphere coming from a few of the employees. Another employee who I later learned was the manager, I asked to stay with the guy trying to fix the problem because he obviously needed help. After asking the manager to stay and help the guy repair the car properly, I could tell that my presence was making the employee fixing the car nervous and figured maybe he was afraid for his job. I decided to leave and get food, then return so that my car could be fixed without all the high tension in that space. Upon returning with my food, they were still repairing the car. Once it was finally fixed, I was all ready to gather things and go on with the rest of my day until the manager approaches me, stating that my car hood was broken when I arrived and he had it on camera!!! I was immediately angry at the bold faced lie and attempt to cover up the improper service that was provided. He then convinced me to come inside and view the footage he had but proceeded to show me nothing; instead told me the employee that improperly reassembled my car felt like I was blaming him for the problem! I angrily asked him, well who is responsible for it then! Obviously you have all conspired to say that it's me... and that the hood of my car was broken when I first arrived. He then slightly leaned in towards me saying, " I hope you understand what I'm telling you". Which felt like a warning that yes, that would be the narrative should I decide to report what had happened and my experience at Jiffy Lube!!!! I will stop right there with the story and state for the record... 1. All people have some kind of bias or prejudice towards others sharing similar traits, but it's when you exercise these prejudices into actions that disenfranchise that particular group is when it becomes racism and it's illegal, extremely frustrating, vile and ugly! 2. I had been going to Jiffy Lube for several years and had fairly pleasant experiences. So I allowed for the error to be corrected and intended to go on with my day as long as I was made whole again. Despite the other unspoken language being communication towards me that I was not really welcome and their was some underlying disgust associated with my presence there. 3. Once their prejudices towards me escalated to blatant disregard towards me and my perceived rights as a paying customer, decent human being. I became extremely upset and that's what fuels me to not only write this post of my experience, but pursue other means of resolution! The audacity and boldness of events that occurred definitely rings familiar in an environment of systematic disenfranchisement and discrimination coming from somewhere at the top down. Frontline employees that outright engage in undesirable behavior almost always feel emboldened by the protection of whom ever their superiors are and the fact that they also share in likeminded views. Jiffy Lube Manager: Alex Acosta Alamitos Enterprises Directions of Operations (Alex Acosta Boss): Luis Peralta read more

The worst jiffy I've been too. I went to get my tail light bulb changed and brought the light bulb and they told me to park and leave my keys in the car. They said it would be quick. It wasn't I was there for an hour and a half and then they announced it's lunch and it would be another hour wait. I couldn't take it so I went to my car and my keys were just sitting there and someone could've taken my car. As I got in my car they didn't even question me or stop me from leaving, they did not care at all. All of them had bad attitudes and one of them was hungover and didn't want to work. Will definitely tell people to never go here and I will definitely never go back. Waste of time. read more

Today was my first time going to Jiffy Lube. Let me tell you, I needed an oil change asap and I had been dragging to go because usually they take 40 minutes or more. I had just sat down in the lobby and got comfortable and boom they call me to charge. The friendly man helped me get a $15 discount. I was in and out in less than 20 minutes. I'm so happy I was in and out in a jiffy. Thank you l! read more

I can't rave enough about this location. It was clean, and the staff was super friendly/helpful/knowledgeable. I completely felt comfortable here. I definitely recommend this location and will be telling all my friends and family about it! read more

Quick and easy!! Thanks guys! There were a few people ahead of me and it still was a very short wait for me and my 2 year old which is very very convenient! read more

First time here at jiffy lube perfect customer service thanks to richy I'm coming back here

Came to the jiffy lube in bell Luis an his team were great really help me out with quick n efficient work , very kind and helpful thank you team !!! Will be coming back read more

Prices are completely overpriced.I got charge $390 for my front breaks. So I thought it was a bit over price I Called my car dealer and said they will do my front break and roders for $300 so I called and said I want to cancel and will not like to get there service anymore the manger was really rude and said I had sign a contract and I had to pay for it. I was just so disappointed then then said they where done with the breaks so I get back to jiffy lube and I have to wait another 30 mins because they where not done. I would not recommend this place. read more