We had over 2000 square feet of white oak flooring installed in our entire house. Although there…read morewere many problems from the beginning, we understand that flooring is a living thing, and we accepted the issues. We would never use this business again! The finish in the kitchen and part of the dining has unacceptable issues. This has been a problem since day one. There is dark staining coming through the wood on the seams. The finish is uneven and the floor stains when anything touches it. It just seems like the floor has no protection at all. The rest of the house does not have this issue. We have sent Mike pictures, asked him to come... which he has done... but 2.5 years later he has done nothing to resolve the problem. We have called and called. In our last conversation, we told him his behavior is unacceptable and unprofessional 2.5 years was too long to wait! He told me "We are too far out of the way and inconvenient...that I would just have to wait a little longer. Funny, he didn't feel that when he took the job. Sadly, he has mistaken our kindness and patience for weakness. Therefore, we are left with little choice but to let future customers know that this business DOES NOT STAND BEHIND THEIR WORK and begin a social media campaign to get this word out. I would NEVER use this business and absolutely do not recommend them. We purchased carpeting from Fosters Flooring in Staatsburg. They were much better, responsive, and professional. I would highly recommend them.

May 2022 we had Northern Dutchess Hardwood Flooring tear out old carpeting and install new,…read morepre-finished hardwood flooring in a large bonus room. It was a pleasure visiting their store and getting honest advice on flooring options, availability, and cost. Everyone was helpful and knowledgable. They communicated with us as we waited for our order to arrive. Their installation crew was excellent and left the room spotless before they left. The floor looks magnificent. We would highly recommend NDHW if you need new carpeting or flooring and want to work with a local company that understands what superior service means!!

We had a great experience from beginning to end with Scott Genco and his team. The installers were…read moreefficient and professional, and the craftsmanship is top‑notch. I'm very pleased with the results.

Best business for floors and carpeting of all kinds. Fabulous owners, service and installers. Would…read morenever use anyone else1

We started with an old wood floor that was completely uneven, rotted in spots, patched with plywood…read moreand covered in glue. Martin Lopez from MJL Flooring responded quickly when I called. When it was obvious that the old flooring couldn't be salvaged, he found replacement wood that matched the original. He carefully measured and added material to level the floor, then installed beautiful new flooring. We also asked him to refinish the table. He scraped off the old finish, sanded, and finished with food-safe tung oil, creating a beautiful soft sheen. He was prompt, efficient, and reasonably priced for a high quality job.

Martin just refinished our reclaimed antique heart pine floors, which were worn and in very rough…read moreshape from our 3 dogs. His work is thorough & impeccable- the floors look brand new & he obviously takes great pride in his craftsmanship. He showed up when promised, left the house completely spotless, and even returned to touch up an area one of my dogs screwed up. Totally reliable, dependable, and honest. A lovely guy who I can't recommend highly enough.

We had a great experience with RKB when they renovated our three baths. They are a pleasure to…read morework with, both in the design phase and in the install. The quality of work is excellent. Their guys are very nice and helpful! I also like how they send a detailed statement weekly with charges and payments so you know where things stand. The bathrooms look great and function so well. We are very happy!

We recently reached out to Rhinebeck Kitchen and Bath for help replacing six damaged cabinet fronts…read morein our kitchen--damage that had accumulated over the years thanks to our dogs. Our kitchen was originally designed by them 20 years ago, and to our delight, the very same designer, Leigh, took on our project once again. Leigh went above and beyond in every way. She worked tirelessly with the cabinet company to ensure we could get the exact replacements we needed, and her communication throughout the entire process was exceptional. She clearly put a great deal of time and care into helping us, even though this wasn't a large renovation job. Thanks to Leigh, our kitchen looks like new again--and we couldn't be more grateful. We highly recommend working with Leigh and Rhinebeck Kitchen and Bath for any kitchen project, big or small. You'll be in the absolute best hands.

Don't use them.. We had a very very bad experience. They don't stand behind there products. After…read morea year we still have 2 cracks in our new kitchen flooring that we prepaid full price for. Mr. Butlers advise to use... Call manufacture ourself although we didn't buy flooring from manufacture but from him.

I recently bought 2,000 square feet of tile and I found Butler and Sons very helpful in selecting…read morethe tiles at a reasonable cost. The tiles arrived promptly.

So far, not a stellar experience. Answered my inquiry email quickly, came to do measurements on…read more2/2. Today is 2/15, and I've had no follow-up or gotten an estimate yet. Of course, I'll update if things improve, but we're talking about a 25 sq. ft. job, so it should not take 2 weeks to calculate the cost.

All the way from discussing the project to final execution, the team was amazing. On time (actually…read moreearly!) completion, attention to details and great communications. Highly recommended.

Wonderful experience; beautiful outcome! Owner Kevin gave us a no-pressure consultation, giving…read morepros and cons of our many options and costs. We left with samples, making the "winner" clear and giving us confidence in our choices. Installation was done beautifully and we feel like we have two new rooms! Everything promised--down to the satisfying feel of the padding--and more. We already plan to use Saugerties Carpet again: our highest recommendation.

I'm very glad I stopped by this place when I was considering re-carpeting my entire condo. They had…read morea relatively inexpensive Mohawk carpet that perfectly suited my needs, and the owner, Kevin, was there to answer my questions and concerns - which he did throughout the process. Although my condo is not very large, a project like this is not inexpensive these days. It's important to have it done right. I'm grateful to have had experienced, friendly people doing the job and keeping in frequent touch. The fellows who did the work were friendly and communicative, and Stephanie, with whom I was in frequent contact, is an absolute gem and an asset to the business. Thanks to all of you for a beautiful job.