Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

Quick Fixes is actually quick! Located in Concord Mills at a stand in between Burlington and Kids…read moreFoot Locker. I came here to have my son's necklace repaired that randomly broke in the middle of the necklace. I brought over the necklace around 5 pm, he viewed very quickly, told me it would take 20 minutes to repair and cost $22. I walked around Burlington and when I came back it was repaired. I couldn't tell where he actually repaired until he pointed it out. I wish I took before and after photos. Awesome service and he gained a returning customer!

I needed my bracelet not only repaired but made a tad bit longer ( it was my grandmother's). Not…read moreonly was he FAST, the work was beautiful. The quality of work is incredible and I am honestly amazed at the prices! I have already recommended them to my family, friends and neighbors!

Yesterday morning, my 7yo broke her new necklace. It was from their grandparents, so we wanted to…read morefix it. Fixing it was outside our tool kits or wheelhouse. I called MacP and they said it'd be doable. I stopped by and Richard (the jeweler) gave me a reasonable ball park cost, and said it'd be ready next week. I got a call from the sales associate, Amanda, today saying it was ready. Much faster than original estimate. Also, the repair cost 2/3 of the original estimated cost. I can't even find where the break was! So glad to have these folks in town and my kid is glad to have their necklace back.

My experience was superb with Richard the owner / Jeweler. He refurbished and enlarged my…read moregrandmothers engagement ring and enlarged my own wedding band . The improvement was stunning. They didn't looked this good 28 yrs ago! He also repaired a delicate necklace and added a bead to it. He is patient and talented beyond expectations.

I wanted a custom piece made for my daughter. They delivered something that should be a family…read moreheirloom for generations. My late mother had a light blue cameo necklace that she wore daily. She never took it off for several years in 1970's. She still came back to it on occasion for the next 45 years after that. It was just costume jewelry and the decorative color had worn off the metal pendant. One night I was showing my mother's jewelry to my daughter. She thought this piece was particularly pretty. I took the cameo pennant into Falls Jewelers to see what could be done to make the piece something that my daughter would value forever. They suggested creating a base for the cameo in silver that was more simple and would showcase the cameo. They also added a nice bale to the pendant. The finished product is beautiful. My daughter loves it. It has monetary value as well as sentimental value.

The service at this establishment was exceptional. From the initial phone call and throughout the…read morerepair of my son's Omega Seamaster watch. Heather, Seth and the whole team did everything humanly possible to make sure that I was comfortable. Like being with family really.

I have purchased thousands of dollars from Steve and always always a great experience from him and…read morehis team. Very professional and polite treat you like family.

It was busy but went quickly. Very friendly, great location if you have to wait and accommodating.read more

We went here to pick out our wedding bands. Gabby was great! Super patient while I tired several…read moredifferent rings back and forth. She looked online and was looking at the fastest ship timeframe that worked with our timeline. I picked a Leo band that matches my Leo engagement ring. She is getting the ring from two different stores to see which comes first and we go from there! My fiancé picked out two rings and we will see which one comes first and that will be his ring! Note. Don't wait too long to pick out your wedding bands. lol. Just encase they don't have what you're looking for and your size

What started out as a nightmare, turned into a dream. My original engagement ring was destroyed by…read morethe repair company Kay Jewelers used. After many emotional discussions, Kays came through, did what was right, and also helped my husband surprise me with a new wedding band to go with the replacement engagement ring (the style ring I had, is no longer available). I was completely shocked, and cried right there in the store. Chris, the manager, and my husband planned the surprise the night before, and I gotta say, Chris played it off perfectly. It was not his fault, Amy (the assistant manager) or anyone at the stores fault that the repair shop destroyed my original engagement ring, but they were the ones that had to deal with all my crying, and yelling. You can never replace something so sentimentally valuable, but with my husband and Chris surprising me with a new wedding band, to match the new engagement ring, it created a whole new, perfect memory. I don't look at my wedding set and see a replacement, I see the moment Chris handed me the box, that had the new band in it, and the look on my husbands face when he saw my reaction. Thank you, Chris, & Amy for turning my nightmare into a dream. Katie Caruso

Sales and service are impeccable. If you want great jewelry and a great experience, got to Malak!read more

We love working with the professionals at Malak! They provide excellent customer service…read more Everything I have ever purchased has been the highest quality. They remember me and treat me like I am someone special whenever I am there for a repair or new purchase. I will always go to Malak and highly recommend!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I was in a pinch to get a watch engraved and they came through for me! I purchased the watch from a…read moredifferent retailer and they still provided quick and affordable engraving service to me. When I went to pick up the watch only several days after dropping it off, I received wonderful customer service and help again! I was very thankful for Samantha who showed us wedding bands and explained so much to us. My engagement ring was also cleaned by them for free! I felt very welcomed and taken care of.

We were please with the gift purchases. The one thing I highly suggest you post your store hours on…read morethe store window/door and stick with it especially during the holidays. We made 2 trips over that said you were open to find out you were closed. As a business owner everyone doesn't go to Facebook for your store hours. Especially if they were there a few days earlier and the sign stated you would be open. Instead we had to wait until after Christmas to pickup the gift. Other than this issue they are a very friendly and solid local business happy with our purchases.

I inherited some rings from my mother after she passed and needed to find a reputable jeweler to…read moreresize some and help redesign a special piece for me. After reading all of the glowing reviews I can safely say, Sessoms and Sons lived up to the praise. I worked primarily with Isaiah and he was professional and friendly throughout. He showed me many different options for redesigning the two rings I had into one. We ultimately decided to go with a completely custom design which I picked up today. I am absolutely blown away by how perfect it is, even better than the renderings that were sent. I am so grateful for the work that was put in to making this ring and happy that I found the reviews that sent me here. You have a customer for life. I cannot recommend this jeweler enough.

Although he was unable to help due to time constraints, he recommended a nearby establishment that…read morewas able to assist me for which, I am very grateful.

Robert was a godsend. I wanted a special watch fixed for my son as a surprise Christmas present. I…read morecould not be happier with the results. ...Robert responded to my online request very promptly; he is trustworthy and most professional. I cannot say enough good things about him. Robert clearly loves what he does and knows his business inside and out. I can highly recommend him and will use him again in the future. Janet Matijkiw