My fiance purchased my wedding ring from Travis (a basic white gold band). We also had him resize a…read morestainless steel ring we purchased for my fiance online. We've been happy with both and were happy to support a small local business.

They truly have the BEST customer service. We were visiting family and I needed my ring resized,…read morewhich had been made back when it was Dodson's, they were able to resize it in one day! They made sure all of my jewels were tight and secure and cleaned it as well. Always a pleasure going into there. The only jewelers that I will let touch my ring, even though we no longer live in Washington.

My relationship with Pounders began roughly 26 years ago. I now currently live in AZ but each time…read moreI am in town I go to Pounders. After all of these years, they have been kind, professional, and trustworthy. I have had custom pieces created and they have always produced high quality work. This visit I worked With Cindy who has been there for a very long time. She was an absolute delight as my daughter, soon to be son-in-law, and I shopped the estate pieces and ideas for wedding rings. CJ was kind with conversation, and I look forward to my next visit.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

Excellent service and fair pricing - The owner is so nice and never tries to upsell you. Highly…read moreRecommend

Really need to get a watch repaired. I called number seems disconnected so I walked over. This…read morelocation is closed. Walked by today. 12/22/2025

So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner…read morewas more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else!

Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold…read morejewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local.

My mother recently died and had expressed to me her wish to give her nice jewelry to daughter in…read morelaws, myself, my girls and her great granddaughters before she died. Unfortunately she had mixed all her nice jewelry with her everyday jewelry and I didn't know what from what. The two ladies at the store were awesome in helping me sort through 71 years of anniversary and birthday jewelry from my father to her as well as clean her wedding rings for me. It was a wonderful experience. I also took some of my old jewelry last year when they had their appraisal guys there that purchase old jewelry , coins and precious metals and was very pleased with my sales with them. Highly recommended!

I took my wedding ring in on 2/18/25 to have it re-tipped and put in 1 missing stone. I paid…read more$786.00 to have the work completed and at that point was happy with the repair and sales staff. On 6/12/25 I noticed that one of the small stones was missing so I took back to the store along with my receipt showing what I paid for them to re-tip it. They sent it back to the repair place and I was surprised when they called to say my ring was done and I needed to pay $59.00. The note on receipt says guest brought the ring in Feb and had all the tips done. Looks like one wasn't done well probably due to tight spaces but looks like the diamond came out because of that. WHAT!!! It's not about the $59 it's about the principle that it had only been 90 days and you told me you were splitting the cost with me. Not a great experience and I will not take anything there again for repair.

Gary came highly recommended as a local Coeur d'Alene jeweler and after reading the reviews on his…read moresite I gave him a try. He exceeded any expectations I might have had and then some. It was a real pleasure to do business with him. His is a business that goes above and beyond, you will not be disappointed. Thank you Gary. Sincerely, Linda Miller

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

My boyfriend and I came into Coeur D'Alene just to visit this store. It was definitely worth it…read more The gentleman who helped us was so knowledgeable and personable. We found a gorgeous ring from a designer no one else has in the area. We were looking for a vintage feel and it did NOT disappoint. There were many beautiful options to choose from as well, they definitely have something for everyone. I was impressed the selection of styles, the staff, and the quality. It was a no pressure visit too which made it even better. Update! My fiancé bought my ring from here. It's perfect. I'm often asked if it's an heirloom, which for me, is a huge compliment. I wanted something with a vintage feel and I got exactly that.

So where do I start? My husband (boyfriend at the time) went here to find that one special ring. He…read moreliterally drove all the way from working in Spokane, three times after work to find THE one. Reason 1 why I don't recommend: he told them that he wanted to get me a turquoise ring as well as diamond, and they told him that wasn't a good idea because "she will damage it in less than a year". Flash forward to today, my husband bought a turquoise wedding band that has NOT been damaged in the slightest way. But I had to take my diamond ring back to Clark's twice for repairs and two lost diamonds due to prongs breaking in LESS THAN 2 YEARS! Reason 2: when I took my ring back the last time, "diamond Jane" proceeded to tell me that my husband choose a setting that is known for the prongs to bend and break. HELLO?! Why would you suggest that he buy it in the first place?! Reason 3: when I questioned her about why they helped my husband choose this ring, she kept interrupting me. I blatantly told her to stop, and she told me she was "just conducting business" Reason 4: shortly after we were married (before I noticed the poor quality of the ring) I took my mother there because she wanted something special. When we got there, there was a woman behind the counter holding a yorkie dog of some sort. My mom proceeded to tell her about hers and the lady said something along the lines of "well mine is at least papered" and then "let me get you someone that will want to help you" needless to say, we didn't wait for someone to help us. I apologized all over to my mom. Reason 5: my ring now lives in my jewelry box and only comes out on special occasions... I am so disappointed in the quality of not only product but customer service especially for how well known they are for being a family owned and local....

I wanted to do a custom piece for my wife for Christmas this year. I had tried the last two years…read morebut finding someone who would fall through was hard. Cheryl really paid attention to what I wanted and her silversmith did a beautiful job on the peace. My wife was very pleased and I'm sure that we will do more custom jewelry in the future and I will have Cheryl Burchell do it for me again.

I have now gone into Cheryl Burchell's twice and have had to most amazing experience each time…read more Thank you guys for being so genuinely awesome!!! I enjoy you all so much. Happy Holidays!