Best vacation EVER! My husband and I stayed with Stay Alfread and chose this location and man are…read morewe glad we did. Booking with them was super easy and they really go above and beyond with checking in prior to arrival and making sure you understand how to get into the rental. Everything was a piece of cake and since we drove we payed the $20 per day to have a spot in the parking garage located right next to the building. Everything was very clean, comfortable and located 2 blocks from Broadway street! And for what we paid it was such a great deal compared to everywhere else in Nashville. We will definitely use Stay Alfred again and have recommended them to everyone we talk to!

Warning, Do not trust this rental. We booked it and nobody showed up to give us access. We…read morewaited for two hours for someone to meet us. Instead we received a text stating they were out of town and couldn't give us access. We had to find a different location last minute at much higher price due to last minute booking. We have been told we have to wait three weeks for our refund. Take it from me, don't do business with these people. Not worth the headache. Signed Abandoned in Nashville

I lived at Heatherwood Apartments in Madison, TN for three years. This was my first apartment, and…read moreI tried to extend grace where appropriate, especially during the transition in management. Unfortunately, conditions declined significantly after the property was taken over by Dyer Management. The property is poorly maintained. Trash regularly accumulates around the complex, leaves are left piled up, broken steps go unrepaired, and lights in the breezeways frequently do not work. While tenants are responsible for some cleanliness, there is little to no visible effort from management to maintain the property overall. Maintenance response times are consistently delayed. I reported a leaking ceiling that was never repaired despite being told it would be fixed. My air conditioning went out during the summer and took over a week to resolve. My refrigerator was also broken for a week; while I was eventually reimbursed for food loss, both the repair and reimbursement were significantly delayed. There was also a serious safety issue when a fire alarm went off at 3:00 a.m. and continued for two hours with no response from management. It was not addressed only after I called, and even the fire department commented on the poor response from the new management. No apology or follow-up was offered. I've noticed management frequently responds to negative reviews by emphasizing that they are a "small Nashville business." While that may be true, it does not excuse the ongoing lack of care for residents or the condition of the property. If you are looking for the cheapest option, this may work for you--but there are better apartments and better-managed properties in the area.

We rented a home in Dallas via Airbnb before the COVID-19 outbreak. We contacted our host on May…read more14th to request a cancellation and full refund as the reason for our travel had been postponed to the following year. Our host, Clark, denied us a full refund. So, as a group we decided to travel for a girls weekend and enjoy the property's pool. Then on June 10th, less than 72 hours before our booking, we a received a cancellation because "of everything going on." DO NOT GIVE THIS GUY YOUR MONEY.

If you book this location expecting to be in the center of the action, you will be disappointed…read more However, if you are Just looking for a place away from the craziness of downtown, this is your spot. There aren't any restaurants onsite but there are a handful about a mile or so down the road. At check in, they do rope you into a timeshare meeting so be aware that they will try their hardest to get you in there. The room itself was clean. The front door requires some muscle to close from the inside; it doesn't shut easily. The kitchen cabinets were also discolored on the corners from use. The ice machine in the freezer was slow but the front desk offers bags of ice. Unlike some of the more packed resorts, parking was not a problem here. (Probably due to a combination of CoVid and not being directly downtown). The Grand Old Opry is about a mile away. The Opry Mills Mall is about a mile away as well. There is a shuttle that can take you downtown for about $10/pp round trip. Otherwise, you definitely need a car to get around. The timeshare presentation (owner update) was supposed to be an hour...I think it was an hour and a half for us. And honestly, didn't tell me anything I didn't already know from my own research online.

1 Star because zero stars is not an option…read more Do not believe the promise that these sales presentations only take "an hour." That was absolutely not my experience. What is advertised as a quick presentation turns into hours of pressure, manipulation, and nonstop sales tactics designed to wear you down until you say yes. I felt trapped, misled, and emotionally exhausted by the end of it. They make everything sound wonderful while leaving out the long-term financial burden and difficulty of getting out once you sign. They right out lied to us. My advice: save yourself the stress, wasted time, and future headaches. If they offer you a "free" trip, stay, or experience in exchange for attending a presentation, just pay for the "gift" yourself. In the long run, it will cost you far less than getting stuck in a timeshare contract you regret. I would never do it again, and I would never recommend it to anyone.

If I could give zero stars, I would…read more From the very beginning, living here has been nothing short of a nightmare. On move-in day, we were given the wrong apartment unit. When we voiced our unhappiness, management told us to "deal with it"--even though the property advertises that residents can break their lease within 30 days with no repercussions if they're unhappy. We brought this up during our first week, and they told us the policy "didn't apply" to us. Since then, the problems have been constant. We pay a premium for a reserved parking spot, yet our space is regularly taken by others--requiring us to tow vehicles almost weekly. Valet trash is unreliable, with trash often left uncollected. At one point, a broken trash bin caused garbage to pile up to the ceiling on every floor for months. The hallways reeked, doors to trash rooms couldn't be opened, and when I brought my concerns to the property manager, they showed zero sympathy or urgency. The elevators are also constantly out of service, adding even more daily frustration. The turnover rate for staff is extremely high, and it shows. Airbnb guests frequently stay here--despite management telling us at move-in that the property does not allow them. We later discovered that nearly half the property is Airbnb units. These short-term guests have stolen our belongings and damaged shared spaces, and management still didn't care. Communication here is almost non-existent. If there's a property-wide problem--like the Wi-Fi outage we've been dealing with for five days--you can expect zero updates, no acknowledgment that the issue even exists, and certainly no offer of compensation or apology for the inconvenience. Something as simple as a quick email to residents would go a long way, yet management can't be bothered. Our unit has had nonstop maintenance issues--from the dryer (which still makes a loud, alarming noise) to the ice maker, fridge, and air conditioning. The only positive here has been the maintenance staff, who try their best under difficult circumstances. The property is marketed as "luxury," but there is nothing luxurious about broken gates damaging residents' vehicles, elevators constantly malfunctioning, trash piling up for months, unreliable Wi-Fi, and management's complete disregard for residents' concerns. Even with video evidence of the gate arm damaging cars, management told us it was "our responsibility" to deal with it.

Avoid this apartment complex!! Unacceptable maintenance and pest issues…read more I've had an ongoing nightmare experience at my apartment in the Gulch, one of the most expensive areas in Nashville, and it's been a complete failure in terms of maintenance and pest control. It started in October when our washing machine broke. It took six maintenance visits over a month before they finally replaced it. On the same day it was replaced, a mouse ran out of the closet, which we suspect came in during the replacement process. Over the next month, we heard noises in the closet but couldn't find the source. When we went on Christmas break, we submitted a maintenance request for pest control (an option in their portal). When we returned, our apartment door was unlocked and lights were left on, likely by maintenance. Nothing was stolen, but the issue was never resolved. In January, we finally discovered the mice. Hundreds of dollars worth of items in our closet were ruined--chewed through, covered in droppings, and stained with urine. We had to throw everything out and spent an entire weekend cleaning and sanitizing the apartment ourselves. We also spent over $100 on traps, poison, and storage bins to address the infestation ourselves. Despite multiple requests and follow-ups, pest control hadn't been contacted by maintenance until we escalated the issue again this week. The lack of urgency, professionalism, and accountability from the apartment staff has been shocking. We are still dealing with this issue and are now asking for reimbursement for the money we've spent trying to resolve a problem the complex has neglected. Living here has been a nightmare, and I would never recommend this apartment to anyone. For the price we pay, the service is completely unacceptable.

I rented a condo FL and the AC wasn't working. I left a negative review and they wouldn't accept it.read more

They are charging me to cancel a reservation I never approved!…read moreFirst and last time I will ever use them to list my properties!

really diggin' the entry & never once asked if we planned to eat dinner together!!gonna bask easy…read morecode entry (both front & apt unit door), very clean unit,

Beautiful place. It is the former federal reserve and the building is mystifying. I walked the…read morecorridors of each floor and you can still sense the business that took place here. The rooms are beautifully decorated. Personal and very clean. The balcony view is amazing. The front desk staff was the kindest that I have ever seen. He was so pleasant and explained everything well as far as entry into the room and building. I am happy to have chosen this location over the Sheraton minutes away . There is no way the surrounding hotels can compete with the charm, warmth and uniqueness of this hotel. I have an entire apartment that is extremely clean, well designed and has all the comforts of home. ABSOLUTELY LOVE IT!!!!!

Splash cleaning product shows cleaning the bottom of pans…read moreBought the product sprayed it on the bottom of a pan and nothing happened Product does not work as the advertise it to

After a few days of back and forth over email to figure out price, etc, I scheduled a cleaning…read moreappointment. We were on a tight timeline due to a prior scheduled commitment. No one showed up for the cleaning, and I haven't received a response to my emails since. Now we're stuck with no time to find an alternative.

I initially hired Jessi and Ben to take new photos for a couple of my Airbnbs, but after seeing the…read moreincredible quality of their work, I decided to have them photograph all of my properties! Their photos truly capture the essence of each space, and the 3D tours they created have been a game-changer for my business. I've added the tours to my website, and the increased traffic has been noticeable. Guests love them and are even sharing them with their friends! Jessi and Ben are amazing to work with--super professional, efficient, and just two of the best people I've had the pleasure of collaborating with. The entire process was seamless, and their work exceeded my expectations. I couldn't recommend them more and am so grateful to have met them!

From the owner: WATTSi provides world-class photography services and 3D tours for residential and commercial…read morespaces. Our high-quality services and fast turnaround bring your properties to life.