Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

I have referred clients to Kingstone as a real estate agent for their expertise and…read moreprofessionalism, 10/10 recommend. It's easy to find real estate agents that are managers but much harder to find people that are from property management background. They understand liability, have my clients best interest in mind, and actually treat tenants with respect and care.

I highly recommend working with Shilough and the Kingstone team. Excellent communication, they make…read morethe process seamless and comfortable.

We live out of state and were referred to Gemstone. After speaking with Matt and researching…read moreGemstone we retained them to manage our property in Spring Hill, TN. Sara is our Gemstone POC and we could not be more pleased with what she has done and keeping us informed every time we have questions. We highly recommend Gemstone, Matt and Sara. Living 2000 miles away, they have giving us great piece of mind. Jacques and Bridget Sandoval

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Casey is the consummate professional - I've been working with her for over 4 years. She's…read moreincredibly committed and hard-working, and as a property owner, her property management services are the best around. She has single-handedly lowered my blood pressure and stress level by 100%! My tenants have all been incredibly pleased with her responsiveness and know they can trust that they'll be treated fairly, in a timely fashion, and with care. Casey and Prime are true business partners to me and I would not consider working with anyone else.

Casey has kept my properties rented, cared for and she is always positive and pleasant to work…read morewith. Gratitude!

Its ridiculous. They do not enforce hoa rules. Our property values are going to go down in…read moreTruxton Village because they dont enforce rules and waste money. Thanks for allowing renters also. That wasn't supposed to happen either. Glad we are selling and out of there!! Also, how about our hoa president letting her boyfriend build our new fence. He tore down the entire fence! It all didn't need taken down. Then the fence they put up is shoddy work and not level. Shouldn't that have been a conflict of interest? They have broken so many rules its hard to keep up. I wanted to wait until we were moving to post this. Just beware if you buy in Truxton Village. Ghertner does not make them enforce anything. Those homes will end up being run down with cars parked everywhere.

Ghertner & Co. has been an absolute failure as a property management company. Communication is…read morenearly nonexistent, and when responses do come, they are vague and dismissive. Requests for receipts and proper accounting, especially for Special Assessments, are ignored, and their payment portal provides almost no usable information. They double charged the Special Assessment in January 2026, billing $312.06 instead of the correct $156.03. Manager T. Putnam consistently offers no details, no timelines, and no accountability. Major projects are mismanaged, including a mailbox construction on Alteras Drive that has been torn apart for months because required permits were never obtained. Basic maintenance is neglected. As of January 17, 2026, gutters have not been cleaned since Fall 2025. Homeowners are being charged a Special Assessment to paint homes for "damage" that does not exist, despite painting already being funded in the regular budget. HOA fees were raised from $120 to $233 while services for townhomes were largely eliminated. Vendor oversight is just as bad. Roofing work caused holes in multiple roofs, ongoing leaks, and even damaged HVAC lines, forcing one homeowner to replace their system at a cost of $10,000 with no reimbursement. A prior failure to clean gutters led to frozen pipes and a $10,000 insurance claim. This is a pattern of poor planning, lack of transparency, and negligence. If you have a choice, avoid communities managed by Ghertner & Co.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline went above and beyond for us time and time again and helped us find our perfect home! When…read morewe found the one, there were challenges to navigate but she helped us formulate a competitive offer that we could feel good about, negotiate with the seller based on inspection findings, and helped us navigate an unfamiliar situation. We are completely in love with our new home and she and the WH team made it possible!! We highly recommend Caroline!

Thank you again for such a wonderful stay. Your home is beautiful, modern, and clearly well cared…read morefor. We truly appreciated all of the thoughtful details throughout the space. We only used two of the four bedrooms, but it was great having the extra room available. Some of our favorite features were the nostalgic record player, the convenient main level restroom, and the first floor bedroom for guests who preferred not to use stairs. The phone chargers in each bedroom were such a thoughtful touch, and the rooftop space was lovely. Parking was easy, and our SUV fit perfectly. The kitchen was fully stocked with everything needed to cook, there were plenty of towels, and the welcome setup with wine was such a warm and generous gesture. The shower and water pressure were excellent. We did have a little trouble figuring out the microwave, but the response with instructions was quick and helpful, which we appreciated. My family truly enjoyed our visit to Nashville, and we would absolutely stay at one of your properties again. The location was also ideal. It is not walking distance, but it is centrally located and only about a 10 minute drive to downtown, The Gulch, and Broadway, making rides very convenient and affordable.

Super quiet location! Loved that we were 10 minutes or so away from the hustle and bustle of the…read moreaction! My friends and I planned a mom-cation and after looking at the exorbitant prices of hotels, we decided on a rental. And quite honestly it was even better than a hotel. It was super clean and there was a cute care package when we arrived, ample clean towels, mini soaps, our own bathrooms with amenities like hair dryers and washcloths for each bathroom! I plan to come back to Nashville again and definitely stay in this property because of it's convenient location, quiet neighborhood, and comfortable rooms. I've stayed in a lot of places and this one is going on the top 5 of my list!

We have had a great experience with PMI Middle Tennessee and Todd as our property manager. We moved…read morehere from out of state and Todd was extremely helpful getting our townhome prepared and ready for us to move in when we arrived. Todd is responsive and communicative, and we appreciate his willingness to assist with any issues that arise! We also appreciate the weather warning emails that Todd sends.

So far PMI has been really great to work with! My only complaint is that there isn't an option to…read morepay rent that doesn't include some sort of service charge. Usually ACH doesn't involve a service charge (with them it does!) and I offered to pay via mailed check and they wouldn't accept that.