Okay, I wish I could give this two different star ratings - one for taste and one for everything else. If I could, the taste would get a 5! I absolutely LOVE their deep dish pizza and cheese sticks and ranch sauce. That is why I am dealing with their 2-star website and horrible customer service every now and then. Their website locks up all the time, so after I try to order online, I usually end up calling. Then I end up on hold for 5-10 minutes (if I haven't hung up by then), and THEN I get to talk to someone who is clearly disgruntled and doesn't like to answer phones or work in a busy atmosphere. I don't know if I'm talking to the same person every time, but she answers the phone, "Jet's Pizza, please hold." Okay, I think the courteous thing to do is "Jet's Pizza, CAN you please hold?" 8 minutes later, she comes back and asks how she can help me. I tell her what kind of pizza I want, and she basically cuts me off and says, "Anything else?" in a rude tone. And I say I want some cheese sticks, and she does the same thing. I just...LET ME TALK! You are providing a service that I want, and I am paying you for it...act like you care about the customer. Anyway, I don't know what to say except that the last 3-4 months, the customer service has gone WAY down hill, and it's just ridiculous. I wish I didn't like their pizza so much. read more

My first pizza night in college and Jet's was one of two places reccomended by my roomate, the other being Papa Del's for deep dish. We went with the former, as deep dish for me is a once-in-a-blue-moon occasion. We picked up a large thick crust pepperoni and a thin crust of cheese. Both pizzas were lacking sauce, and in my opinon were just OK. I would not order the thin crust again, it was far too thin and had hardly any sauce on it, meh.... The thick crust has potential, though. Nice almost fluffy consistency and good flavor, but you can still kind of tell that it was cheap pizza, almost along the lines of Pizza Hut/Domino's, which I actually do enjoy once in a while. It's hard to please hardcore pizza traditionalists from Chicago who frequent Aurelio's, Palermo's, etc. However, for the price of Jet's you really can't beat it and I'm sure I'll be ordering again next time I need some budget pizza. read more

First time having Jets Pizza and I was more than pleasantly surprised. I ordered the 8 Corners with pepperoni with butter crust. Superb! Best crust I have ever had. Ever. I am definitely ordering again. I instagrammed the pic of my pizza and the official @jetspizza account liked and commented. Kind of a neat little detail. I want to try the buffalo chicken pizza. It seems like that's everyone's favorite. I'm looking forward to my next pizza already ! read more

Jet's Pizza - 8 Corners with pepperoni and butter crust. - Pizza Near Me - Champaign, Illinois

Amazing!!! I have been looking for a "calzone" that is like the calzone at Hungry Howie's. Finally found it!! Tried fire station and it was okay. But Jet's nailed it!! Highly recommend it!! They also have great prices :) read more

Do not eat here unless you like hair in your food. Maybe some people like that but I personally don't enjoy that type of cuisine. The manager refunded me only on that portion of my order when I was too grossed out to even eat the rest of my meal. Save your stomach and just go to papa johns or something else because this place is gross read more

Jet's Pizza - Caesar salad with a hair. DO NOT GO HERE - Pizza Near Me - Champaign, Illinois

As another review said, this place really deserves more of a 3.5 than a 3, but that's the only option. On a late night, I decided to take the deal on the ad: 10.99 for 1 large 1 topping pizza and 1 small deep dish pizza for free. I went with pepperoni It was a fantastic deal really. In 20 minutes, I went out to pick up the pizza and brought it home to try for the first time. The pizza actually tastes pretty fine, but my one gripe is how greasy it is. I guess that's how they achieve the crunchy crust and it does have great texture, but the greasiness can get overwhelming after a few bites. Actually, the oil is itself a flavor of the pizza it seems. The way I figured around it was to put a piece of paper towel on the bottom and let the paper towel soak it up. You have an opportunity to be friendly to the environment by reusing by squeezing out said oil from the paper towels and pan frying other items in your refrigerator. I suggest eggs. For my small pizza, I got anchovies on them. Now I've never tried that before, so here's where I don't know whether it's a matter of custom or Jet's, but I got about one anchovy each slice. I don't know if that's how it's suppose to be, or Jet's might have been a little skimpy on it. All I can say is that I felt like I was just eating cheese pizza and at one point, it turns into an anchovy pizza and vanishes soon after. Despite these things, finished the entire pizza over the course of a few days. Would I go back? I suppose if I have that particular craving for the crust. This is definitely not a place to avoid. It's worth a try. :) read more

The owner is the nicest man I've met. His crew is just as nice and helpful. We had them at the Taste of Champaign and they were priced so reasonably. Every time we come down to Champaign I will shop with this Jets pizza for sure. read more

Do yourself a favor and stop ordering Papa John's and Domino's. Jets is the best "crappy" pizza I've ever had.

Amazing pizza for the price. Papa Dels in the best in Champaign in my opinion but Jet's is fantastic quality and the price is much easier on the wallet. Also the speed and service is better. The staff in the front is very friendly even when the lobby was chaotic on a Friday evening. When I had a delivery the young man was very polite and enthusiastic about the product and even advised me on a deal after noticing I was a regular. Now that's service! I recommend the deep dish pizzas with turbo crust and also the wings. I have yet to try the other style pizzas or other foods sold actually. I tend to be hooked on what I've already found to be great stuff. Hope they do well along with the liquor store opening next-door and finally bring back the dead storefronts that have been vacant for so long. read more

Do not order their chicken wings! they were so TINNNNNY (they are the size of my thumb! i don't think iv ever seen chicken wings that small before!!!) and ridiculous expensive!!! trust me, stay away from their chicken wings!!!!!! read more

The pizza was awesome and service even better. In our special comments we jokingly asked them to tap dance while our pizza was in the oven. When the delivery driver got there she had a video on her phone of the pizza makers tap dancing. We laughed so hard we cried! I love you Jets pizza and will order from you again. Best pizza ordering experience ever! read more

First off I'd like to say when I first moved here I was impressed with their pizza, nice quality, excellent service, very helpful. However after my last order I shall NEVER order from them again!! My fiancé and I ordered a pizza from them on a Sunday at 8:40pm, they told us it was more than enough time to get it to us, even though they closed at 10. 10:30 rolled around and they still hadn't shown up so we called them the next morning and the lady that answered was quite rude on the phone, so we asked to speak with the manager, he wasn't in at the time but she said she would have him 'call' us as soon as he got in. We never got a call. So I researched one of their corporate offices to file a complaint, guess what, when they say 'your business is important to us' they don't really mean it. And the reason for that is we had sent in that complaint we waited the 3 business days, it's been two weeks now. So in conclusion, Jet's is undeserving for even the corner of the star. I DO NOT RECOMMEND AT ALL!! (Oh by the way, Jet's, next time the customer is distraught, take the blame and fix it. That's what a 'good' establishment does.) read more

I was served Jet's pizza at a local charity event. OMG! How long has this place been around? How long have I been missing out on this? At the event, they were offering up a few taste options, but I kept coming back for pepperoni. My favorite. The slices are thick. Hot and cheesy. Great tasting crust. And I am one to not typically eat my crust. I'm impressed. I think it is like the Pizza Hut pan pizza, but better. I think I will grab some slices for lunch next time I am home for a visit. read more

I'm really loving Jet's pizza right now. The best part? They have slices all the time, which for a singleton like me is perfect! You can get two large squares of their deep dish one topping pizza and a 20 oz soda for $5 bucks even - what a deal! The pizza is very filling and I love the deep dish. Nice flavor to the sauce as it's not overpowering. I'm thrilled to have a new pizza place in town that offers slices and will definitely be back for more! read more

Damn you Jets! Now I'm getting fat... This is my fault, not yours. I just crave that pizza. I'll try my best to limit my intake to 1-2 pizzas a month, instead of the weekly event that it's become. Great pizza, not a fan of the meats so much, best mushrooms in town (pizza wise) read more

Just had another pizza from Jets. The store on Neil is amazing. The staff is always very polite and their drivers are always functional and professional. Can I get food? It's actually good. Surprising from Lucky chain restaurant The deep dish is quite excellent. Had the round Pizza this evening, you know the traditional kind. It was pretty good, too. They have a good selection of what they call Jets bread. All of it is good. Give these people try. I've been ordering from them since they opened. They've only made a mistake was baby twice, but quickly corrected it. Very professional no complaints I'm sorry. I do not take pictures of my food. I eat it. read more

I don't normally love deep dish pizza, but this pizza is really good. It's tasty, with good amount of sauce, cheese, and toppings. One night when I was on my way home from a late night at work, I stopped at Jets and ordered a small pizza. By the time I got it home, it was after midnight, but I realized that they'd forgotten to put sauce on it. Having worked in the service industry for a long time, I understand that mistakes happen, especially late on a Saturday night. I called, and the owner spoke to me, and asked if I could bring the pizza back in, which I did. Obviously it was obnoxious to have to go back out, but he was extremely helpful. He refunded my money, and gave me a large remade pizza for free, along with a soda. He was also genuinely apologetic -- in fact, you could tell he was mortified. He used it as a training opportunity with his staff, which is constructive. Although I try not to eat pizza with too much frequency, I'd highly recommend this place for not only the flavor, but also their business ethic, and the convenience of their hours. read more

Missed the pizza driver & when I called to see if there was anything I could do about my order they told me I could pick it up at the store, where the made me a fresh one & applied a discount code as well!! Wonderful service! read more

Love the pizza. Been there multiple times but last time I went to pick up, I was asked for a tip explicitly which is extremely unprofessional and unreasonable. And when I didn't, the guy made a snarky comment. Unbelievable. read more

This place is pretty sweet. I have had the deep dish with turbo crust, and I had a steak deli boat. This place will definitely get me fat. The crust is kinda crunchy but not hard, the sauce is good and toppings are great. Not that expensive either, I'm going to work my way around their menu between all the crusts. read more

My wife had to go to a gluten free diet a couple years ago so since then we have tried every gluten free pizza we have found. Jets is by far the best we have found and this is comparing to some of the nicer set down restaurants in bigger cities. read more

I Love Jet's!! I had a order placed with another company who completely bailed last minute. The person taking my call at Jet's (don't remember her name but she was amazing!) was very sympathetic and guaranteed my order would get there on time, made great suggestions for my large order, and even added on a coupon to guarantee I was a happy customer. I will only order from Jet's from now on..you guys are the best!! read more

I was staying in town for a week. I wanted to try new places while i was here. I read reviews for Jet. Couldn't wait to bite into it. When i did i was very bummed out. Nothing like the reviews at all. Altho delivery was fast and food was hot. read more

Had a very bad experience here. Preordered the 2 pizzas 50 min in advance since we were on the road (they claim they only take 30 min to cook) and we showed up at the designated time, asked for our order, and they were just then putting it in the oven. The staff were not helpful and ignored me when i tried asking why the pizza had not been started yet. Very disappointed with this location and definitely will not be coming back after this experience. read more

I got the $5.50 combo (2 slices and a soda) and I say it was a little too expensive for what I got. They seemed to carry all name brand sodas except for Dr. Pepper. They had Doc 360..? Kinda weird but it tasted the same. The slices were small little squares and they were pretty good. I probably won't be back in Champaign-Urbana anytime soon, but if I ever do go back I will most likely try a different place. read more

Really cheap and good pizza. Esp their cheese stick. I can eat that forever.

This isn't the world's greatest pizza but it's what Pizza Hut's pizza used to taste like (back in the 80s) before they started being bad. It's greasy, buttery, crunchy and tasty! I know that doesn't say much for those who never knew what good Pizza Hut used to taste like but it was very nostalgic to me. Theyhave hand-tossed, sicilian pan (this is what i had) and deep. They have a lunch special of two slices and a drink for $5. They have either pepperoni, sausageor cheese....and unfortunately they won't add any extra toppings to it....grrr..... There's only one bench in there, so there's no dining in... Another grrr..... It wouldn't be my first choice for lunch in that area, but 's a decent alternative if you're craving for a quick, greasy lunch. read more

I've been here about 5 times now for their deep.dish slices, and they're quite delicious. It's only about $2 for a slice, which is a bargain in my mind. I grew up on deep dish Pizza Hut pizza, which is kind of similar to this... But this is so much better! It's a very bready deep dish, but has the appropriate toppings to compensate. The crust is crunchified by a layer of golden-brown cheese, which only adds to deliciousness. Definitely give them a try for their lunch special! read more

Awesome and quick service! Delicious pizza, subs and salads. The perfect order in for a late study night and very helpful staff :) they deliver to the place! read more

The pizza is good but delivery takes 1.5+ hours every time. Absolutely unacceptable.

Jet's is a solid pizza option. I would recommend going to the store to pick it up because delivery, at least for me, has never been on time. When I am craving pizza, this is definitely my go-to. Great prices and easy to share. read more

I first tried Jet's Pizza about a month ago and was greatly satisfied by the price, portions, and taste of the pizza. The butter crust is a must have as it adds an incredible depth to the flavor of the pizza. My favorite pizza on campus by far. read more

Do not, and I repeat DO NOT order from this establishment. Tonight, I placed an order for delivery to which the man on the phone stated would take approximately half an hour. While placing the order, I repeated my address several times as the man seemed slow and unable to comprehend simple english. After ending the call, I proceeded to go about with my nightly routine as I have had quite a mind-numbing day. Little did I know, I received a missed call from this godforsaken place. It took me exactly 3 minutes to return their call and boy oh boy what a jolly conversation that was. Rather than the man I spoke to previously, I was greeted by an extremely unfriendly woman. When I ask why I received a missed call, she begins my stating that I had called in too late. Well if I had called in too late, why didn't the first guy mention that so I didn't waste my time? As any slightly irritated customer, I requested to speak with the manager. I want to start off by saying this: WHOEVER IS IN CHARGE OF HIRING THESE EMPLOYEES SHOULD BE FIRED ALONG WITH THEM!!!!! The manager is some grade A manager. Following their excuse that I had called in too late, they continue to state that I had given the wrong address because according to these geniuses, "there is no S Fourth St in Champaign". At this point, I lost my chill because not only did I have a long freakin day, but now I was arguing with an incompetent manager. After he disrespected me in ways I have never had to experience when interacting with an establish, he adds the cherry on top by simply hanging up on me. I realized shortly that this was a result from pure laziness. I received only one missed call- no voicemail, no follow-up call. It took one missed call for them to just assume it was a "prank" and proceed to cancel my order and then tell me that I was the one who called in too late and I also happen to live on a made-up street??? Long story short, don't order from this place if you're not trying to waste your time or deal with unpleasant folks. read more

happiness: all you need is the 8 corner pizza with the turbo crust. there's almost always a coupon for it on their website, which makes it a ridiculous $12. read more

I gave them a 2 the pizza was a 5 however the lady working the register had a attitude and was the most rude person I have ever encountered at a restaurant I had lunch there yesterday also and she was the same way so because of this I will not be back. read more

Best pizza in town IMHO, so glad you opened in Champaign. Yum!!!

Delicious pizza terrible management. Ordered an extra large pizza with turbo crust and did not receive turbo crust. I called back and spoke with the manager Aricka Dean and told her there was no butter on our crust. She then proceeded to argue with me for 5-10 minutes about how our pizza did have butter on it. I told her we can't see any butter and she said it's impossible to see butter. What? Every time I've ordered turbo crust not only can you see the color of the butter (yellow) you can see it dripping off the edge of the crust. Then I told her we can't taste the butter either. She kept telling me that there was butter and that she saw the cook put the butter on there herself. I told her I have a total of 4 people eating the pizza saying there is absolutely no butter. She continues to argue and then suddenly tells me she will comp my next order. Huh? Why the sudden change of heart? If she literally saw my pizza being made and she herself saw the butter being applied and decided to argue with me for 10 minutes why did she change her stance so suddenly? I wonder if she was lying about watching the cook make my pizza and found out mid conversation that the cook had forgotten or the order was mislabeled. In the case she was going to comp my next order anyway, why argue with me for so long about it? Anyhow the pizza is always good. read more

Pizza is good but service not so much. Called back because I didn't get all my sauces. Manager argued with us saying we told them not to bring our free sauces. No apology and left us on hold so she didn't have to deal with us. I'll be going to Pizza hut or Poppa Johns where I don't have to argue with management. read more

This morning I called Jet's from my work, and explained the several of my coworkers and I were planning on ordering pizza for lunch later in the day. As I wasn't sure what their delivery range was, I asked, and was told that even though my company is just out of their delivery range, they would be happy to still deliver to us. An hour later, when I called to place the order, I was told that no, they would not deliver to me and my coworkers. I was also told that even the manager agreed and refused to send a driver out to my company. I feel that this reflects very poor customer service and a complete unwillingness to accommodate a business that is willing to become a large and frequent customer. We will not be ordering from them again. read more

My pizza was delivered before the time estimated but was burnt as I opened. This was my first experience with jets pizza and it's now my last. Would not recommend this place unless you like burnt pizza. read more