I didn't get into the car wash in time. I quickly called the phone number on the sign and they were…read moremore than happy to reimburse me. I received my reimbursement in the mail in just a few days. Very happy with this company, I will definitely get my car wash there again!

I'm disappointed with my last couple visits. They used to do a pretty good job but earlier this…read moreweek I went to get the car cleaned up before vacation. I purchased the Works+ package. I get home 25 minutes away, open the hatch and the back wasn't even vacuumed, back seat wasn't wiped down. I can be understanding if it was real busy but it wasn't. That means that the people who checked me in and are supposed to do the vacuuming and the people who dry the car and wash the interior windows missed it too. When you pay over $30 for a wash you expect better and I should be able to have confidence it would be done correctly. Almost all the workers were kids maybe there needs to be more supervision. Maybe I'll have to start going to PDQ.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

This is a wonderful car wash. Reasonable prices and my car is always nice and clean…read more They do have vacuums and if you need air fresheners, extra towels or products to wipe down your interior that is also available for a small price. Dollar to coin machine is also on site. This property is very well maintained on a daily basis Open 24/7. Shining up my car now.

Car looks like crap. Only dirty water came out. No soap. Clear coat protector looked like oily…read morewater. Never again.

Not a very good place to get your auto cleaned, the staff is uninterested and just going through…read morethe motions. The machinery looks old and I've found areas of my car not cleaned after the wash...??? About a third of the vacuums don't work on any given day. Not worth the price. Ok, update - the place is now closed.

Fantastic car wash with a pretty cool light show definitely recommend this car wash in Fond du Lac…read moreand the staff is friendly & excellent

Great wash very reasonable price, I have the membership plan. I loke that they have all the extras…read moreavailable for the customer to use. If you have a tough spot, bird poop, you can take your time to get it off.

Have been going to this place for a little over a year. Then I noticed my monthly charge was off…read moreby a couple of dollars. After inquiry it was because I didn't revalidate my veteran status. I have never had time revaludate my veteran status. You are either a veteran or not a veteran. I emailed them expecting an answer why I have to revalidate each year and the response I got was crickets. Horrible customer service after being a loyal customer for a year. With club car wash now and so far so good.

Never utilized their services., however while driving past I saw several employees picking up trash…read moreon the property and I really appreciate the ownership allocating time to make the business look its best. Especially since they own a large plot right of HWY 41. It shows a lot about how much they care for their professional image and the image of the community local community. Great work!

My wipers stopped workin, took car into Neenah service center. had a warranty on my vehicle which…read moreincluded the wiper motor. Diagnosis was to replace wiper motor yet was charged $70 for something my warranty would cover yet was told it wan't going to be covered. so they had it all apart. Was told they could fix it for an additional $360 so all and all would have cost me $437. Thank god for YouTube videos I fixed it myself for $7 by buying a simple bushing yet they couldn't throw that little piece in while they had it all apart already? This place is a complete rip off and want you to buy unnecessary parts to fix the issue? I'm also a girl and could figure this out thanks but no thanks for trying to screw me out of my money I want my $70 back!!!!

I've taken my car here several times for detailing over the years and they always do a phenomenal…read morejob! The staff is super friendly and helpful, and my car always looks brand new when I get it back. I can't recommend this place enough.

They did wonders on my husbands car! It's an older car and the interior was really stained. It…read morelooks brand new now! I brought my car and they also did a fantastic job on that one too! We will be back. I highly recommend them!