Thank you for the partial refund but unfortunately this not acceptable. We were told that your…read morecompany never books a helicopter tour with a ground tour for this very reason we missed our helicopter tour. If we had received an itinerary for our tour we could have made sure we were on time for our helicopter tour. We never received an email confirmation for our booking. When we arrived at your office we asked Brad for an itinerary but he said he didn't have one. When we made our reservation Jasmin said she would email us a confirmation with all the details which we never received. Brad told us she spelled my name wrong on my email address which I find odd because she had to have spelled it correctly to put my credit card charge through. This debacle on your end ruined our once in a lifetime experience. This was total breakdown on your end just to save money. Our pilot Brandon went out of his way to try and make things right. He was obviously embarrassed by the situation. Not good business! Book with Marvick Helicopter Directly to save a ruined vacation. For a $1000 per person do not waste your money! Gary R

We planned a whole trip to Phoenix around an air tour with them. They only had one plane, and it…read morehad mechanical issues as soon as we took off we had to return and cancel the trip. It would be nice if they had more than one plane for redundancy.

Heather at Fantastica Italia planned the most beautiful and seamless trip to Italy for us…read more This was our first trip to Italy and Heather listened carefully to everything we hoped for and created an experience that felt completely curated to us. Every detail was exceptional, from the boutique hotel selections in Florence, Chianti, and Rome, to the winery experiences, restaurant recommendations, and outstanding private guides. What truly set this trip apart were the tours and experiences Heather arranged for us. Each one felt personal, authentic, and incredibly well matched to our interests and pace. From special access tours to local guides who brought the history and culture to life, these were experiences we never could have organized on our own. The trip felt effortless from beginning to end, and every transition and detail was handled smoothly and professionally. We came home with unforgettable memories and are already dreaming about planning another trip with Heather and Fantastica Italia.

I contacted this company via their on-line contact…read more Months passed with no response, finally 3 months later they contacted me using computer issues as an excuse, (as to why they never responded). My request wasn't difficult, I'm first generation Italian and wouldn't have had a problem booking directly, I contacted them because my husband has some health issues and I felt they'd be able to help/advise with that. When people show you how incompetent they are, believe them.

Susan is so great at helping with literally EVERYTHING for planning your next vacation! We've used…read moreSusan for our honeymoon in St. Lucia and again for our family vacation in Cabo. And both experiences were smooth sailing and very memorable. Susan is very knowledgeable and responds in a timely manner every time. Book with her ! You won't be disappointed!

I agree with the other statements from people that had a bad experience with Susan. We had the…read moresame experiences. When we went to confirm our taxi for 3:00am the following day, they informed us that they told Susan that they were booked, and could not schedule a taxi for us. They even sent us the emails of correspondence with Susan. We were in a panic, as this was our taxi to the airport. The taxi company worked with us, and found us a taxi at the last minute. The worst, when we arrived in Heathrow from Scotland, my husband and son did not have booked seats. They had tickets, but not seats. The plane was full and no available flights until 2 days laters. Fortunately, there was a plane that did not arrive to connect with our flight, and my husband and son were able to get seats. Horrible!! Never again!!!

Staff is professional, caring and takes time to answer all your questions. Also very…read moreknowledgeable.

Ron and the team are great to work with. They have planned 3 trips for us. They do all the work and…read moreare so knowledgeable. I would recommend them for your next vacation!

Surfin' In The Snow By The Rue…read more 2019 Surf The Rockies has come and gone, 357 more days seems way to long, For next years end of the season trip, Counting down the days to board the ship. Telluride in April is where you should be, Heck go on any trip with John and Lee, Chili? Canada? Mammoth Mountain too, They offer enough trips to make you drool. If skiing or snowboarding isn't your thing, Go on a trip and try the hot spring, Just make sure you book it through Alpine, If you don't, I won't listen to you whine. Anvil Hammer

When I was in high school and college, I took ski bus trips every winter. I jumped back into…read moreskiing/snowboarding about 13 years ago and had that craving to start going on these bus trips again. When I heard about Alpine, I booked my first trip with them last year to Telluride. Alpine has been around since 1969. Their goal is to provide affordable hassle-free trips to some of the best ski destinations in the U.S. They offer trips to Colorado, Utah, Wyoming and even a summer trip to Chile. Majority of their packages are three day ski trips that include lodging, your lift pass and transportation. They even have single day trips to Sunrise if you want to stay local. Lee and John are great to work with and do their best to accommodate your needs. They have a great partnership with Telluride and offer a fun popular trip called Alpine Daze where they will bus several people from the Valley to Colorado for a fun weekend that includes a themed party with prizes. It's their biggest trip of the season. I just recently attended their Alpine Daze weekend that celebrated their 50th anniversary and had a blast. If you are a die-hard skier like me, then I highly recommend Alpine Ski Club as your vacation planner. I've never had an issue and they have been great to me every year. Get on their mailing list to receive their yearly brochure of all their trips in the mail.

If I could rate out of 100, it would be a 100…read more Lawrence truly has a way to make every hike feel special, takes everything into account when planning and is always perfectly prepared for anything. Absolutely a one of a kind experience, I especially love that he documents everything so well and I'll always have a fun video and crazy cool photos to look back and remember.

I went on my first adventure with Soaring Eagle Adventure Arizona and was so impressed! The whole…read moretripped was so well planned and I had the experience of a life time! Lawrence made me feel safe and comfortable every step of the way and was so supportive. I would 10/10 recommend anyone to go on a Soaring Eagle Adventure. I have created life-long friendships and memories that I will cherish forever. I look forward to going on my next adventure, exploring so many new wonderful places and to *Soar like Eagles!*

I reached out to Kristina for a trip to Arlington, Virginia/DC. I didn't know where to start. This…read morewas a very important trip where getting all of the details right was important. I can't thank Kristina enough for her attention to this. She has made me feel confident that this trip would have the best possible outcome. I'm thankful having not had to navigate this alone. And of course her availability to responding to all of my questions and requests were beyond my expectations. I will refer to her when traveling in the future.

Absolute extraordinary service! This is my new go to place for myself, friends and family! I was…read moreplanning a funeral and the person that helped was efficient, knowledgeable and most of all, compassionate. Thank you for making a difficult experience just a little bit easier!

I'm an avid skier and snowboarder and have been going on day trips to Snowbowl in Flagstaff since I…read morewas 13 years old. I started taking Desert Snow Connection a few years ago and it has changed everything for me. Since I discovered this company, I'm skiing more than I ever have each season. Basically they pick you up on a nice bus at 5am in either Mesa or Phoenix and take you directly to Snowbowl and back (2.5 hours one way). You get back to the Valley around 8pm. There is storage space under the bus for your snow gear, WiFi on the bus and outlets at your seat to charge your phone. DSC does trips daily after Christmas until the season is over. Tickets are usually around $100 and includes transportation and your lift pass (which are handed to you on the bus when you arrive at Snowbowl). They also offer transportation only if you are a season ticket holder. It's an awesome deal and saves you the wear and tear on your vehicle to drive up the mountain and back. Plus you can take a nap on the way back after a long day of shredding. They will make a quick stop at a rest stop for a bathroom break. Seating is first come, first serve. So make sure you arrive at pick-up on time. DSC also does a few out-of-state trips to places like Purgatory and Big Bear. Check out their website for dates. Check them out at the annual winter Ski Pro Avalanche Sale for discounted multi-trip package deals.

Use them for all my trip to Snowbowl Easiest way to get…read morethere and I don't have to drive in traffic