Dave and his team have helped us plan 2 cruises! One which was last minute to the Mexican Rivera…read moreand another one to Alaska which got postponed due to pandemic. Both cruises were awesome but Dave and his team HELPED us every step of the way. Starting with recommendations and providing us many options. Additionally, since the Alaskan cruise was postponed twice.... The amount of change, information received from cruise, and my million questions ... Dave helped us through it every STEP OF THE WAY!!! Amazing care for his customers and great communication through out it all!!! I HIGHLY RECOMMEND!! We will be using again to plan another trip and Dave and his team will be our GO TO team for our vacation plans!! And if you want a trip of a lifetime BOOK A CRUISE TO ALASKA!!

We went on our trip at the beginning of July and I'm now ready to provide an update. We had the…read moretime of our lives and Jim along with Ride the Wave were a big part of making it happen. We had some issues with 2 tours that we booked through Ride the Wave and Jim was fast to respond and assist. One of the tours we ended up having to cancel due to scheduling issues. I reached out to Jim to let him know and he worked on getting the refund process started right away and I received a confirmation email from the tour vendor the same day. We're now just waiting for it to get credited back to our card. The peace of mind of our trip being taken care of by professionals is invaluable. I can't recommend enough going through a travel agency for big trips because you just never know what could happen. Ride the Wave is as good as they come and I'm looking forward to using their services again for our next big trip!

Best travel planner out there! I have never worked with someone in travel who is as professional as…read moreLana. She takes care of everything down to the last detail. Couldn't not be happier with the service we received!

BEWARE! Before spending any money with this one person operation masked as Quintess Travels. To…read morestart the event we just went to was loosely planned and terrible organized in terms of travel coordination. We paid for a private transport and ended up on a shuttle with 5 people. Clearly if you have something in writing from the travel agent in another country it means nothing to them telling me she is not good for her word and she has no pull in the market. The wedding was fantastic but the lack of communication and responsiveness was downright shameful. How do you leave the country and have no coverage after take thousands of dollars from someone? I am very worried for anyone who would ever consider spending money with Quintess Travels. Use Expedia before giving a cut to a proprietor who has lost all connection with reality and does not make herself available. Other parties at the wedding shared the same views and sadly no reviews were up prior to serve as a warning to others hence why I'm here yelping today. Since this is not a reputable company I will end the review how I started BEWARE!

We were in the Phoenix area and decided to take a Grand Canyon tour. Vaughan's Southwest…read moreCustomTours looked like it was highly recommended and had amazing reviews. They did not disappoint! From the ease of booking, to the fantastic sights of the Grand Canyon and surrounding areas, everything was designed around our Grand Canyon experience. Our guide, Princely, was an unbelievable source of knowledge on everything from history to Native American Indian lore and geology. We had a great lunch at Cameron Trading Post with a chance to shop and explore the gallery. The stops along the rim were amazing and again Princely was invaluable with his knowledge and love of the area.. I can't say enough good things about this company and would give them 10 stars if I could!

We went to the Grand Canyon today with Mike as our tour guide. First let me say....Mike is a…read morewealth of information and stories. He also knows the area extremely well. The tour was comfortable and Mike made sure we were entertained. We stopped for lunch and a little shopping. The souvenir store we stopped at was amazing and huge. We had lunch on the Navajo Reservation, the Navajo Taco is great and enough for at least two. When we arrived at the Grand Canyon, Mike took us to great locations that avoided the mass crowds. He took pics and even helped us setup some pictures. He took time to show us points of interest and give a brief history; some stories and legends. The only complaint I can give is that the seat belts in the van are uncomfortable and don't seem to release well. Otherwise, this was well worth it and highly recommended.

Thank you for the partial refund but unfortunately this not acceptable. We were told that your…read morecompany never books a helicopter tour with a ground tour for this very reason we missed our helicopter tour. If we had received an itinerary for our tour we could have made sure we were on time for our helicopter tour. We never received an email confirmation for our booking. When we arrived at your office we asked Brad for an itinerary but he said he didn't have one. When we made our reservation Jasmin said she would email us a confirmation with all the details which we never received. Brad told us she spelled my name wrong on my email address which I find odd because she had to have spelled it correctly to put my credit card charge through. This debacle on your end ruined our once in a lifetime experience. This was total breakdown on your end just to save money. Our pilot Brandon went out of his way to try and make things right. He was obviously embarrassed by the situation. Not good business! Book with Marvick Helicopter Directly to save a ruined vacation. For a $1000 per person do not waste your money! Gary R

We planned a whole trip to Phoenix around an air tour with them. They only had one plane, and it…read morehad mechanical issues as soon as we took off we had to return and cancel the trip. It would be nice if they had more than one plane for redundancy.

John was an amazing guide, curator, and overall good sport. He was very accomodating to preferences…read moreand helpful with any questions with a clear passion for the subject matter. Would not hesitate to book again.

So awesome. Can't believe I just found this. So grateful to be apart of it. I would definitely…read morereturn and I'm brining people. We were only here for my father in law but I have a reason to come back!

So much fun with Dr. Dessert…read more This tour is so easy, fun and informative. I was able to book over the phone the day off but booking can be done online as well. We drove to the meeting location in a plaza where we were greeted and encouraged to use the restroom as the trip would be about 2 hours long. - we were able to get one jeep for a family of 4. -for children in car seats, they will require you to bring your own car seat to install onto the jeep. -you will drive about 30 mins to the Sonoran desert. -cruise and then photo opportunities once you get to the top. That takes about 45 mins and you'll be able to get out of the jeep to take pictures. Water is also provided as a courtesy. The kids had a great time.

Our tour was amazing!!! Our tour guide, Grace, was…read moreincredible!!!! She was so engaging and fun!!!!

Called, no response. Texted, no response. Sent a note to the chat service, no response. I do not…read morethink this is a legitimate business. If it is, very unprofessional.

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We have used this travel service many times. Donna has arranged all aspects of our cruises to the…read moreCaribbean, Alaska, and Europe , as well as domestic travel. Each time she has been extremely efficient, professional, and friendly, even when we change itineries. While we live on the east coast, the time difference has never impacted her communications with us. She response to calls and emails in a timely matter. I highly recommend this travel service.