Dave and his team have helped us plan 2 cruises! One which was last minute to the Mexican Rivera…read moreand another one to Alaska which got postponed due to pandemic. Both cruises were awesome but Dave and his team HELPED us every step of the way. Starting with recommendations and providing us many options. Additionally, since the Alaskan cruise was postponed twice.... The amount of change, information received from cruise, and my million questions ... Dave helped us through it every STEP OF THE WAY!!! Amazing care for his customers and great communication through out it all!!! I HIGHLY RECOMMEND!! We will be using again to plan another trip and Dave and his team will be our GO TO team for our vacation plans!! And if you want a trip of a lifetime BOOK A CRUISE TO ALASKA!!

We went on our trip at the beginning of July and I'm now ready to provide an update. We had the…read moretime of our lives and Jim along with Ride the Wave were a big part of making it happen. We had some issues with 2 tours that we booked through Ride the Wave and Jim was fast to respond and assist. One of the tours we ended up having to cancel due to scheduling issues. I reached out to Jim to let him know and he worked on getting the refund process started right away and I received a confirmation email from the tour vendor the same day. We're now just waiting for it to get credited back to our card. The peace of mind of our trip being taken care of by professionals is invaluable. I can't recommend enough going through a travel agency for big trips because you just never know what could happen. Ride the Wave is as good as they come and I'm looking forward to using their services again for our next big trip!

Carefree Traveler is located in the Mariachi Plaza. I stopped in to talk with our travel agent. I…read morewanted to let her know how we enjoy the cruise. I also wanted to thank her for their on board gift. Very much appreciated! We really enjoyed the gift! Shared parking lot.

From the owner: The Carefree Traveler is a boutique luxury travel advisory firm based in Carefree, Arizona. We…read morespecialise in handcrafting bespoke itineraries tailored to meet the travel needs and desires of each of our client -- be it cruise, group tours, individual custom, or anything in between. We have a physical storefront location as we believe that the happiest client is one who gets to know and trust their travel advisor; and our office is open for appointments and walk-ins to discuss travel needs at any point in the process.

Our tour was amazing!!! Our tour guide, Grace, was…read moreincredible!!!! She was so engaging and fun!!!!

So much fun with Dr. Dessert…read more This tour is so easy, fun and informative. I was able to book over the phone the day off but booking can be done online as well. We drove to the meeting location in a plaza where we were greeted and encouraged to use the restroom as the trip would be about 2 hours long. - we were able to get one jeep for a family of 4. -for children in car seats, they will require you to bring your own car seat to install onto the jeep. -you will drive about 30 mins to the Sonoran desert. -cruise and then photo opportunities once you get to the top. That takes about 45 mins and you'll be able to get out of the jeep to take pictures. Water is also provided as a courtesy. The kids had a great time.

Angie's great! She's so knowledgeable and polite! I love working with her! She has a great basis of…read moreunderstanding and communication!

Angie booked my wife and I an amazing 10yr anniversary cruise to the Caribbean. It was the best…read moretrip we have ever taken. Snorkeling, swimming with dolphins, animal sanctuary, dancing, dining etc. Just the best time ever! We are already working with her on our next cruise with her. Thank you Angie for the fantastic memories!

Thank you for the partial refund but unfortunately this not acceptable. We were told that your…read morecompany never books a helicopter tour with a ground tour for this very reason we missed our helicopter tour. If we had received an itinerary for our tour we could have made sure we were on time for our helicopter tour. We never received an email confirmation for our booking. When we arrived at your office we asked Brad for an itinerary but he said he didn't have one. When we made our reservation Jasmin said she would email us a confirmation with all the details which we never received. Brad told us she spelled my name wrong on my email address which I find odd because she had to have spelled it correctly to put my credit card charge through. This debacle on your end ruined our once in a lifetime experience. This was total breakdown on your end just to save money. Our pilot Brandon went out of his way to try and make things right. He was obviously embarrassed by the situation. Not good business! Book with Marvick Helicopter Directly to save a ruined vacation. For a $1000 per person do not waste your money! Gary R

We planned a whole trip to Phoenix around an air tour with them. They only had one plane, and it…read morehad mechanical issues as soon as we took off we had to return and cancel the trip. It would be nice if they had more than one plane for redundancy.

We just came back from our magical trip to Cancun courtesy of Memoir Travel. Dana is a dream to…read morework with, very helpful and gave us various options to find the right fit. I look forward to booking future trips with Memoir. Thanks for making our trip special Dana!!!

From the owner: Memoir Travel is a full service travel company that specializes in luxury family vacations,…read moreinternational travel, groups, cruises and river cruises, and luxury resorts. We are destination experts for the South Pacific, Hawaii, Caribbean, and Europe. Our niche is planning extraordinary itineraries with experiences you will never forget. Do you want to learn how to make pasta from a grandmother in her Tuscan kitchen? Or maybe swim with sharks in Bora Bora? Sail through the rivers of France to sip wine at the best wineries of Bordeaux? We do the planning so you can just pack and start making memories to last a lifetime. Call us to get started on your dream vacation.

We were in the Phoenix area and decided to take a Grand Canyon tour. Vaughan's Southwest…read moreCustomTours looked like it was highly recommended and had amazing reviews. They did not disappoint! From the ease of booking, to the fantastic sights of the Grand Canyon and surrounding areas, everything was designed around our Grand Canyon experience. Our guide, Princely, was an unbelievable source of knowledge on everything from history to Native American Indian lore and geology. We had a great lunch at Cameron Trading Post with a chance to shop and explore the gallery. The stops along the rim were amazing and again Princely was invaluable with his knowledge and love of the area.. I can't say enough good things about this company and would give them 10 stars if I could!

We went to the Grand Canyon today with Mike as our tour guide. First let me say....Mike is a…read morewealth of information and stories. He also knows the area extremely well. The tour was comfortable and Mike made sure we were entertained. We stopped for lunch and a little shopping. The souvenir store we stopped at was amazing and huge. We had lunch on the Navajo Reservation, the Navajo Taco is great and enough for at least two. When we arrived at the Grand Canyon, Mike took us to great locations that avoided the mass crowds. He took pics and even helped us setup some pictures. He took time to show us points of interest and give a brief history; some stories and legends. The only complaint I can give is that the seat belts in the van are uncomfortable and don't seem to release well. Otherwise, this was well worth it and highly recommended.

When we selected Fantastica Italia to organize our tour of Northern Italy, our chief concern was…read morethat the company is based in the United States, far from where we would be should problems arise. We soon learned that MariaLaura continually monitors her clients' tours to ensure that all proceeds according to plan. A native Italian, she has comprehensive and intimate knowledge of every region of Italy, including areas quite off the beaten track where we intended to go. She has a vivacious personality and a genuine interest in getting to know her clients and understanding their travel styles and preferences. While she was charting out our itinerary, we stayed in touch by phone or email, working out all of the details. The trip she planned for us involved stays in seven cities, starting in Genoa, looping south through Cinque Terre and Florence, turning westward through Bologna and Parma, and finishing in Torino (all cities besides Florence were new to us). She booked all transfers and hotels, working with several local travel companies. The entire tour was indeed fantastic in every way, and went without a hitch. We had contact information for the local companies, and on the few occasions when we needed to be in touch with them (for example, when our boat tour of Cinque Terre had to be postponed because of bad weather), they were absolutely responsive and reliable. All of the drivers were punctual and personable, and even those who professed not to speak English spoke quite a bit and were eager to point out sites and provide interesting background information. Hotels were all first-rate and very well located (always an important criterion for us). MariaLaura booked walking tours in each of the cities we visited, and all of these tours were wonderful and essential to our experience. Otherwise, we were on our own in each of the cities to explore as we saw fit. Since we know Europe quite well and are comfortable with European languages, this worked out very well. (It's less likely that we'd try this approach in other parts of the world.) We took a fabulous day trip from Genoa exploring the western Italian Riviera and Monaco without a guide but only a driver, who took us from place to place and even to some places that he didn't know but that we had read about. On days when we were transferring from one city to another we tried to stop at points of interest along the way. For example, on our way from Bologna to Parma we stopped in Modena to tour the Casa Pavarotti, the Ferrari Museum, and the medieval city center. It's important to note that we could not have done such a tour on our own with a rental car. Parking would have been next to impossible in many of the places we visited. We were able to get out and explore while the driver waited and picked us up at a pre-appointed spot. MariaLaura also booked several excellent specialty tours, including an unforgettable private sunset boat tour of Cinque Terre and a small-group tour outside Parma (just four people) featuring locations where Parmigiano Reggiano, balsamic vinegar, and prosciutto are produced. MariaLaura was very helpful and patient with us as our plans developed. When we found out that tickets were available for a performance of Aida at the Teatro Verdi in Busseto (outside Parma) on a certain date, she reworked the schedule to make sure we would be there. This was not a trivial matter, since the timeframe was narrow and hotel reservations for the hotels we wanted were not readily available. We appreciated the way she willingly took on the challenge and got back to us quickly with a revised schedule that worked out perfectly. She is truly a gem. The cost for this trip, not inexpensive, was nevertheless a very good value. MariaLaura worked with us to tweak the program so as to keep it reasonably on budget. Our tour of Northern Italy was truly a dream vacation. Having been to Italy a number of times, there are still areas that we have not explored. If and when we plan another trip, we hope to do it through Fantastica Italia.

I contacted this company via their on-line contact…read more Months passed with no response, finally 3 months later they contacted me using computer issues as an excuse, (as to why they never responded). My request wasn't difficult, I'm first generation Italian and wouldn't have had a problem booking directly, I contacted them because my husband has some health issues and I felt they'd be able to help/advise with that. When people show you how incompetent they are, believe them.