Denise took great care of our dogs! I love how flexible the hours are and how she's willing to even…read morecome get your dogs if you need her to do so. One of our dogs had never been boarded before and I was very concerned about him, but she reassured me via text. Everything was going well. He also needs multiple medications and she strictly followed my giant list that I wrote out for her. Neither dog seems stressed and both were happy to see us when we pick them up. I would recommend

We have a gorgeous dark chocolate poodle, Gyzmo, who loves attention, playtime, and grass. We…read moretoured 3 other boarding facilities in the Happy Valley area but none of them were as good as the Pampered Pet Lodge. We wanted a place that was comfortable and not too overwhelming since it was the first time he would be boarded. They have a great clean space, it is on a farm, and only 4 kennels, so they don't have too many dogs at a time. They take pictures/videos of your pet and send you regular updates. They also have regular potty breaks and playtime. It was a great place and Gyzmo even made a friend. The online application was having some issues but a quick call/text and they were able to take my reservation. I boarded my pup for 2 nights, the fee for a puppy (Gyzmo was 5 months) is a little extra, but it was worth it since they go the extra mile to make them comfortable. They will be my go-to border from now on!

This place came highly recommended and did not disappoint. Our dog stayed 9 nights and had a blast!…read moreIt really made our vacation that much better knowing she was having so much fun at "summer camp."

Wonderful!!!! Personal attention for the dogs and great customer service. Dogs are happy and smell…read morefresh when we pick them up. They carefully pair them with an appropriate play group. Staff has squeezed us in when we were desperate. Rates are super reasonable. I love supporting this family business.

They do a great job for us. Good, friendly staff, care about pets and families, clean place.read more

Edit: Teri it is libel to put into print a medical condition that is untrue about someone else…read more Please feel free to share these so called photos you were given. Most of his pictures on Facebook are on his instagram account which is very public. Anyone can find him. It's under Paquito Griz. Edit to show a picture of his eyes right before boarding to show no pre existing condition that they are claiming he came in with. Edit- I added the pic of the intake form where I mentioned I wipe his wrinkles which is supposedly where I said he needed his eyes cleaned? Again I never said he had eye issues and I didn't mention his past eye allergies to countryside. He did NOT go in with an eye issue. And he was seen by ophthalmologist less then 24 hours this wasn't days after. Full disclosure he was seeing ophthalmology because as a puppy he had cherry eye in the right eye not the left eye that sustained the ulcer at countryside. That was in 2020. Def not related. I took him last year to ophthalmology to be checked for entropic eye lashes and to check for dry eyes because of cherry eye. His right eye (again not the eye damaged at countryside) would get discharge off and on and cloudy, he was evaluated and did not have entropic eye lashes and was put on a steroid gel . His eye had cleared of the cloudy area and no more discharge and he was not taking the drops daily as it was clear. He was set up with ophthalmology for that. His left eye is the one damaged at countryside and that eye was not being treated. I have documentation from his doctor on his eyes. His ophthalmologist also knows this is not related to anything from has past. She said it could have been from another dog. Countryside won't tell us what happened. And I see Terry has changed the comment from the staff cleaning his eyes to washing his face. I sent Terry a picture of his face (after asking if she knew who the owner was after getting no where with Jeff) from less then an hour after pickup on messenger. It showed the gunk around his eyes. I saw countryside commented on my complaint saying they were cleaning his eyes during his stay because of a previous issue. They also emailed me saying that I told them he had eye ulcers in the past. This is completely untrue. The eye injury he sustained at countryside has nothing to do with the allergies he had in the past and the only 'instructions' I left was about how I wipe his wrinkles to keep his skin dry. (I have the paperwork that shows that) They have lied consistently and at first I thought maybe they somehow they just neglected him so much that they didn't see his eye injury (which would be totally inexcusable also) until they made up the story that he had an eye problem coming in. He has a very well documented health history that includes his eyes. I would not recommend this business to anyone. I've never done business with anyone this dishonest. It's disgusting. His ophthalmologist knows this is a new issue from boarding and that he's never had this problem before. They did refund the four extra med charges I found on my receipt. Be careful with who you trust with your babies! And if anyone else has problems with this business and wants to compare notes or needs someone to testify I am definitely willing to help! It wasn't a clear picture but I attached it here.

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

Always a great experience for my Gabby with all her grooming and boarding needs. Highly recommend…read morefor people who love their doggies and want them loved when they have to go out of town and can't take them.

I've had great experiences taking my dogs here over several years (2 successive dogs) . When I…read moreemail or call for an update they communicate back quickly. The dogs always seemed well-cared for and happy when I picked them up. My dog stayed with them last weekend and urinated in his bed or otherwise soiled it while he was there. The staff kindly washed it for me before I picked my dog up. I thought that was extra nice so it motivated me to write this review.

Wonderful staff! My dog spent a week there (his first time) came back happy, worn out and the same…read morepup as before! I would highly recommend, especially as a helicopter dog mom :)

The owner Sam is deceitful when it comes to hiding fees in 12 page documents which result in…read moreovercharging. We had two small dogs and one medium dog boarding overnight. Cost advertised for large kennel is $55 per night. They stayed one nite, bill was $264. She insisted that she gave us a discount and the cost should be $55/dog for one kennel and charged us for two nights. Dogs were there about 25 hours. Unbelievable. Charges were refunded and she told us never to come back. She could not justify her charges to what was advertised on her website. Also, entering in the front door it had a very strong urine smell. Not clean at all. Just beware... Owner is not honest.... I have two other witnesses.

This pet service was a god send. Our private walker got too busy and doggie daycare was…read moreoverwhelming and traumatic for our corgi. I contacted Tails & Trails and within a couple of hours we were already having our initial home visit, and were able to schedule for daily care the following Monday. They offer a wide range of services, are extremely flexible, and offer bundle discounts. I'm no longer stressed leaving my Ruby at home - she's extremely happy!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Jenna and Casey have watched my fur baby Max several times, lasting from a couple of days and up to…read morea full week. I like that I received frequent photos and updates about how Max was doing and what they did that day (walks, playing with other dogs, lounging on the couch, and snuggles with their family). Max loves them! Whenever I go anywhere without Max, they are my first choice and in highly recommend them!

From the owner: We host small to medium dogs in our home and treat them like family. We are also able to host small…read moreanimals and provide drop-in care for cats, dogs, rabbits, spiders, you name it!

My dogs love going here! They practically pull me through the door to get inside. I love the…read morepictures that they post on their FB and, when I'm lucky enough to have my pups there on a picture day, they always look happy and like they're having fun. They've been going for months and come home tired, which leads to better behaved dogs at home! Their packages are a great deal and, as soon as I'm back from my next trip, I plan to buy another full-time package to send them once a week. My youngest dog is very nervous around people, so I know that he wouldn't be friendly at all if he didn't have a good time there and he always goes right up to the people at the front when we come in. I have no hesitation about bringing my boys here. I also know that they actually do vet checks for vaccines because my vet missed one of my older dog's vaccines that he had from before and Pawz called me about it. We got it all sorted out and he was able to attend!

We have boarded our dog here many times and appreciate how well the staff takes care of our pet. He…read moreis always happy to go when we drop him off and pick him up. Our dog got sick during one visit and the staff communicated clearly with us and took him to the vet and helped us navigate the issue from out of town. It means everything to a dog owner to know our pets are in good hands when we are away!

Unbelievable service, we have 6 rescue, adopted now !beagles and basset...........the recent…read moreadoptee a 12 yr old beagle is traumatized by being picked up and absolutely refuses to get a collar on..........but D the groomer did his magic!!! I absolutely recommend Woofie's to do your pet's grooming needs ...and ask for Derek............

Dax did a fantastic job on both our puppy Teddy and older dog Tucker. Both these guys are Havanese…read more Teddy is eight months old and so full of energy while Tucker's the most sensitive of our two dogs. Dax worked his magic for both and the results were flawless. He was very polite and patient and somehow he got these two guys to comply. I contacted other groomers within the area, but none of those places ever responded back to me through the email, which was very disappointing. But I'm so glad that Woofie came through for us. They were very courteous and responsive to me through Yelp chat, and all the questions I had were answered very promptly. I'm so happy with the results and our dogs look so clean and proper now. Looking forward to the next grooming session in the future.