Denise took great care of our dogs! I love how flexible the hours are and how she's willing to even…read morecome get your dogs if you need her to do so. One of our dogs had never been boarded before and I was very concerned about him, but she reassured me via text. Everything was going well. He also needs multiple medications and she strictly followed my giant list that I wrote out for her. Neither dog seems stressed and both were happy to see us when we pick them up. I would recommend

We have a gorgeous dark chocolate poodle, Gyzmo, who loves attention, playtime, and grass. We…read moretoured 3 other boarding facilities in the Happy Valley area but none of them were as good as the Pampered Pet Lodge. We wanted a place that was comfortable and not too overwhelming since it was the first time he would be boarded. They have a great clean space, it is on a farm, and only 4 kennels, so they don't have too many dogs at a time. They take pictures/videos of your pet and send you regular updates. They also have regular potty breaks and playtime. It was a great place and Gyzmo even made a friend. The online application was having some issues but a quick call/text and they were able to take my reservation. I boarded my pup for 2 nights, the fee for a puppy (Gyzmo was 5 months) is a little extra, but it was worth it since they go the extra mile to make them comfortable. They will be my go-to border from now on!

We bring our very spazzy Bernese Mountain Dog here and to say she loves it is an understatement!…read moreShe makes herself right at home once the gate is open- barrels right on in without a care in the world! We have done both daycare and boarding, both of which are reasonably priced. I love that they will bathe and do her nails before we pick her up (extra cost). They will send random picture updates and she always appears to be happy as can be! She can have a lot of energy and thinks she is a lap dog, so I appreciate that they make sure she's worn out, taken care of, and don't mind her bull-in-china-shop personality :)

This place came highly recommended and did not disappoint. Our dog stayed 9 nights and had a blast!…read moreIt really made our vacation that much better knowing she was having so much fun at "summer camp."

I moved to Gresham about 8 months ago and immediately found Countryside. I'm so glad I did. I take…read moremy bulldog once a week for daycare and quite often to be boarded. In February, she developed an eye ulcer and I was sure I would have to cancel my trip. I called and told them what was happening and asked if it would be possible for them to administer the eye drops every day. They were so accommodating! They made sure she got extra attention because she couldn't play with the other dogs and updated me every evening on how it was going. She came home happy and healthy. I would highly recommend them.

They do a great job for us. Good, friendly staff, care about pets and families, clean place.read more

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

Friendly, Fast, Effecient, Safe & easy. Wonderful place for basic grooming needs. Sometimes…read moredifficult to make an appointment.

This is our second generation of dogs that have come to Townhouse for grooming and we can't imagine…read moregoing anywhere else! The staff is always super friendly and efficient and our pups always come home shiny, clean and HAPPY! The detailed notes in the Grooming Report Card provide an excellent summary of their visit so we know how things went and every single staff member we have interacted with has been so kind and observant and really care about the dogs' experience and welfare. Thank you, Townhouse!

There is a new owner so I want to start off with that especially if you have past experience here…read more The new owners are amazing, caring, kind, and fun. I am so happy that I can bring my pups back here and make sure they have a great experience. We do full day doggy daycare and our pup comes home too exhausted to be naughty. I'm so grateful there is new ownership and its turned into a positive place. I highly suggest using this facility.

On Friday, August 14, I arrived from out of state for a Sunday wedding on Mt. Hood. Two months…read moreprior I arranged for a three night stay at the Mt. Hood Pet Resort for my 11# Shih Tzu, Annie. I dropped her off that Friday afternoon, August 14 to be picked up early Monday morning, August 17 on my drive out of town. At pick up, everything appeared to be fine until I discovered the next morning that Annie did not have her collar on with her ID and microchip information tag. I contacted Mt. Hood Pet Resort, who admitted that it was still there and I could come by and pick it up. I reiterated that I was no longer in Oregon and requested the collar be sent to me. I gave my address. Two days later I got a reply that it would be sent as soon as they can get to it. Two weeks later - nothing. Questions: why was her collar removed in the first place and why was it not replaced at pick up? Will it ever be sent?

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

Jenna and Casey have watched my fur baby Max several times, lasting from a couple of days and up to…read morea full week. I like that I received frequent photos and updates about how Max was doing and what they did that day (walks, playing with other dogs, lounging on the couch, and snuggles with their family). Max loves them! Whenever I go anywhere without Max, they are my first choice and in highly recommend them!

From the owner: We host small to medium dogs in our home and treat them like family. We are also able to host small…read moreanimals and provide drop-in care for cats, dogs, rabbits, spiders, you name it!

Our family loves Pawz! Our dog has the best time, she can't wait to go to daycare and she's bummed…read moreto come back home after an overnight with all her friends. The employees are amazing--they know all the dogs, they take such great care of them, they keep the facility super clean, and they give me a recap of who our dog played with and how she did. I also appreciate that the prices are really reasonable. Dog care overall can get expensive, but the social time is so valuable I'll keep budgeting for her days (and overnights) with Pawz.

We have boarded our dog here many times and appreciate how well the staff takes care of our pet. He…read moreis always happy to go when we drop him off and pick him up. Our dog got sick during one visit and the staff communicated clearly with us and took him to the vet and helped us navigate the issue from out of town. It means everything to a dog owner to know our pets are in good hands when we are away!

Unbelievable service, we have 6 rescue, adopted now !beagles and basset...........the recent…read moreadoptee a 12 yr old beagle is traumatized by being picked up and absolutely refuses to get a collar on..........but D the groomer did his magic!!! I absolutely recommend Woofie's to do your pet's grooming needs ...and ask for Derek............

Dax did a fantastic job on both our puppy Teddy and older dog Tucker. Both these guys are Havanese…read more Teddy is eight months old and so full of energy while Tucker's the most sensitive of our two dogs. Dax worked his magic for both and the results were flawless. He was very polite and patient and somehow he got these two guys to comply. I contacted other groomers within the area, but none of those places ever responded back to me through the email, which was very disappointing. But I'm so glad that Woofie came through for us. They were very courteous and responsive to me through Yelp chat, and all the questions I had were answered very promptly. I'm so happy with the results and our dogs look so clean and proper now. Looking forward to the next grooming session in the future.