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Jessica Dean

5.0 (1 review)
Open • 8:00 am - 10:00 pm

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1 year ago

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IMR Wellness - $15 off 1st time facials!

IMR Wellness

4.9(616 reviews)
15.1 km
•$$
Certified professionals
Locally owned & operated

I went in for a much needed 90 minute Therapeutic Massage after caring for my sweet but sick…read moregrandchild for a few days. He's better now but hey, it gets tougher being agile and strong enough to outlast a toddler as one gets older There is plenty of parking and it's easy to find as it is part of the shops and restaurants in the Regal Plaza. The waiting area is calm with huge mural in the center. Each end has a service desk so you can be helped more privately. The space is long and narrow, but doesn't feel closed in as it wall to wall windows and north facing so even in the dead of summer it is probably pleasant. If you need a quick energy and hydration boost I noticed a small refrigerator where you can purchase some drinks and snacks. Craig Maxfield is a therapist that I saw many years ago and I was grateful that my daughter (who is also in the profession) found he works there about three days a week! What a God send! He took absolutely amazing care of my particular aches and pains. This professional knows how to approach and read the body and stays in open communication while he is treating you, to make adjustments so that you are always comfortable. The therapy room, bathrooms and circulation are laid out efficiently and appointed in calming colours and decor to set the intention for healing and restoration. The temperature of the room and the table were also very comfortable. I will definitely be going back!

I've been coming to IMR Massage for about five years now, and it's been my go-to place for massage…read moretherapy. I've consistently had great experiences here, which is why I've continued supporting this business for so long. The therapists I've worked with have always been knowledgeable, professional, and genuinely attentive. They take the time to listen to my concerns before each session and tailor the treatment accordingly. I always leave feeling significantly better than when I walked in, and that's why I've remained a loyal customer for so many years. Unfortunately, I recently learned that IMR is now charging a 3% surcharge for credit card payments, and I have to say, it really annoys me. In today's world, paying with a credit card is the norm, and accepting those processing fees has traditionally just been part of the cost of doing business. Seeing that expense passed directly on to loyal customers--especially members--was disappointing. I truly enjoy supporting this business and would much rather continue my membership, but this new surcharge has honestly made me question whether I want to keep it. It's unfortunate because the quality of the massages has never been the issue. I sincerely hope they reconsider this policy, because it's the one thing that's making me think twice about continuing as a member.

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Good Thai Spa Massage

Good Thai Spa Massage

4.8(334 reviews)
23.7 km
•$$

This is the Thai massage that I've been chasing ever since…read more My husband and I did a couples Thai massage here, and it was honestly one of those massages where you walk out feeling like you're slightly high because so much tension has been released. We did the traditional Thai massage for 60 minutes, in the same room, and the pressure was definitely intense at times. There were certain points where it was painful -- but the good kind of painful, where you can actually feel something releasing. By the end, my back almost felt like it had these tiny vibrations running through it. Hard to explain, but I walked out feeling completely different. And whatever they were doing, they were GOOD at it. This is exactly the kind of massage where I want to feel like they actually worked on my body rather than just lightly rubbing it for an hour. I also remember the price being very reasonable for the quality, especially compared with what you can pay for massages around Vegas. Five stars. I've tried other Thai massages since this one and have basically been chasing this experience ever since. Next time I'm in Vegas, I'm absolutely coming back. If you're in Vegas and looking for a really good Thai massage, go here. You won't regret it.

I have been a local customer here for about 6-7 years, and before this experience, I honestly…read moreconsidered this one of the best massage places in Las Vegas. Unfortunately, after what happened during my most recent visit, I don't think I will be coming back. I have always gotten the $80 Thai Combination massage. When I arrived, I told the receptionist that I wanted the $80 Thai Combination. After I was already inside the massage room, the therapist came in with the menu and asked me again which massage I wanted. I told her the $80 Thai Combination, but she insisted that the Thai massage was now $100. I explained several times that I wanted the $80 option. Instead of simply explaining the difference between the services or respecting my choice, we went back and forth for about 4-6 minutes inside the massage room. I felt very uncomfortable. Eventually, I didn't want to argue anymore, so I agreed to the $100 service. The massage itself was actually good, but during the massage, the therapist accidentally scratched my face with her fingernail. It peeled the skin and was extremely painful -- about an 8 out of 10. I immediately became nervous and checked my face in the mirror. She kept telling me, "It's okay, it's nothing," but it continued hurting for the rest of the massage. What disappointed me the most was how the situation was handled afterward. I told the receptionist what happened, but there was basically no response or attempt to address the situation. I went home and realized the injury was worse than I initially thought, and because of the pain, I ended up going to see a doctor. I'm not writing this review because I want a free massage, a refund, or anything else. I'm writing it because this was handled very unprofessionally. If the owner sees this review, I strongly suggest better staff training, especially when it comes to customer service and handling an injury or complaint. Upselling a more expensive service is one thing, but arguing with a longtime customer who repeatedly says they want the $80 service is another. And when a customer is accidentally injured during a massage, someone should take responsibility and at least show concern. After being a customer for 6-7 years, it's very disappointing that one experience -- and especially the way it was handled -- has made me decide not to return.

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Good Thai Spa Massage - Lobby

Lobby

Good Thai Spa Massage - Front desk

Front desk

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Jessica Dean - massage_therapy - Updated October 2026

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