Had a few good cleans from this business /crew. But there was one time where the upstairs floors had not been vacuumed and since I was asked to do a walk through (work from home lol) I made mention of my findings. It definitely became awkward after that. But I still really appreciated the time from Jess, her dad and her crew. I personally felt that the first clean was super detailed and then after that you weren't getting their best work on your house (but paying the same cost!!) I have no grudges to hold here. Would def contact them in a pinch but they never contacted me to re-schedule after coming back once more & I took that as my indication to move on. I loved that they wanted to schedule your next cleaning right away, it made me feel organized and on a schedule! read more

Sadly, I feel compelled to give this review. Many people are looking for honest, reliable, and a good cleaning service to help them with their homes. This individual says she is a great cleaner but sadly she just isn't . Always 15 to 20 minutes late, (tried her 3 times so I know) partially cleans rooms, not thorough at all. Somehow she forgets to clean items such as a bathtub, kitchen counter, microwave, kitchen sink, floor, kitchen table and the kitchen sink. How is this possible? The worst part is she expects $50 an hour and as soon as she walked out the door and I had a chance to look to see what she did or shall I say didn't do- I called then text to let her know Her response was oh well I tried. An honest person or one with integrity would have rescheduled or come right back to finish what she didn't do. Instead, she went right to the bank and cashed her check. This just left me with a feeling of being taken advantage of. read more

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I've been feeling extra stressed this holiday season, and just felt like I couldn't keep up with life. I called Jess very last minute and she fit me in her schedule. To say I was grateful would be an understatement. She lifted a huge amount of stress from me. Everything was sparkling and pristine. I hope if you're looking to book services from someone, you choose Jess. read more

I have used Jess's cleaning service multiple times and have been satisfied every time. She and her staff have always been reliable and thorough. Jess paid close attention to detail and always left my home spotless!! Would highly recommend Jess's cleaning business to anyone. She and her staff have always been very professional in every way. -LD- read more

I would not recommend this business Jess is really nice and sweet (until there is a problem), and I wanted so badly to support her. I used her for a long time. Jess started cleaning herself but the quality of the work wasn't good. She is good at running a business, and I wanted to support a new business owner, so I was willing to try one of her employees. We switched cleaners and after a few weeks, things got better. I hired Jess' cleaners for 2 big cleans in a commercial building. I paid a significant amount of money for these cleans and the quality was horrible. The first one resulted in hours of me having to put everything back that the cleaner moved (it was a big storage room job) and rewashing the floor that was covered in white grime after the cleaner left. When I spoke with Jess about this, she said that "My boyfriend was just trying to help you out. He is not really a cleaner for my company." However, I was still charged $40/hour even though I did not "get an actual cleaner." For a big business clean, I ended up having to completely clean everything over again. Jess did not offer me a refund or for someone to fix it as her policy states nor did she offer me a discounted future service. I had to specifically ask for a partial refund. I spent hours cleaning it all again before an event. Jess assured me that her cleaner cleaned the floor for hours on her hands and knees (Jess advertises that they do floors on hands and knees). I watched the security footage from the building, and that was not true at all. The toilets were done on the top, but the bases were covered in urine. There were big splotches of grime on the counters and stoves. The mirrors were streaked. The floors were by far the worst. I sent the pictures to Jess who apologized, but nothing was done until I had to fight for a partial refund. Then, Jess was supposed to send someone new and she canceled the night before and said that she doesn't have anyone to replace the cleaner. I just wanted to share the experience to save others time and money. All photos posted were taken AFTER a clean. *This addition is in response to Jessi's comments on here. Her response is a blatant lie. We reviewed in detail what was to be cleaned before the cleans. I was beyond respectful and nice to her on the phone every single time and consistently said that I wanted to support her business. These are extremely accurate photos of the disastrous service Jessi provides. I am also providing text evidence of the way the last issue was handled. Jessi worked hard to fix it but made sure I knew I still had to pay. Then, when the cleaner was coming to fix it, she canceled last minute so it was never fixed. Her owner's response is not true. Beware!! read more

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Jess cleaned my vehicle and made it look and smell brand new. Impressed!! Thank you