Very unprofessional I was hired and left to wonder when I'd receive a client ,instead of Calling me…read moreas a Professional business does. I was told clients passed understandable but then was proceeded to be told the hours available were given to existing Caregivers? ... on that Note I recommend do not try to work here who knows if their paychecks are even on time. Very Rude Caroline...... I would put 0star but I have to rate or it would not go through...StayBlessed A week later she had never called to tell me not only did she hire me but their was no job to hire me for as I was waiting to start work.

When my 96 year old Mother suddenly required hands-on-care during the middle of the Covid 19…read morepandemic, I was at a loss. Thankfully, my daughters knew Caroline H. who works for this agency. After a short hospital stay which disrupted both her diet and memory, Mom needed hands-on help until a room was available in assisted living. It was such a blessing to have Emily G. and Julie R. as the aides Caroline assigned. They pureed her meals, reminded her to take medications, provided mental stimulation and even some physical exercise. One or the other of the aides was in her apartment 7 hours a day 7 days a week for 10 weeks. the care they provided was in every way exceptional and the genuine respect they showed was wonderful since she had already lost so much. And finally, the fact that my previously independent Mom looked forward each day to simply having them arrive is in the end the best testimonial of all. If I ever needed private care again I would look no further than this wonderful agency. Ruth C.

I hope my mother NEVER has to go into this place ever again. I have been trying unsuccessfully for…read more2 weeks to reach a nurse or doctor who is in charge of her care. I have left multiple messages & not received a single return call. When I went to visit her this Saturday, I found out why no one answers the phones - there is no staff! I saw one male who was giving out the patient's meds but the desk was empty! NO ONE IS THERE TO CARE FOR THESE PEOPLE. They need to be shut down!

I'm 71 years old fell and broke my hip. Had to go to lighthouse rehab. It was absolutely horrible…read more The majority of the staff do not speak or understand English. They are rude and extremely dismissive. When the food came they simply put it on the table that was so far away I couldn't reach it. My room definitely didn't look like any of those pictures. To be honest I believe the better your insurance the better care you get there. I must of been on the slum side. I watched them disrespect my roommate who was 94 years old. Never helped feed her. I was there for a week not once did my sheets get changed. If you can help it I strongly recommend you go somewhere else

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

My mother was released from the hospital as being medically cleared for rehab. This was a lie. The…read morestaff at Adviniacare knew she needed medical help and called 911. The staff showed my mother genuine concern for the short period of time she was there. This was 1/16/26. She died in ICU at MGH/Salem 2 days later.

From the owner: For the very best in short-term rehabilitation, skilled nursing, and long-term care, AdviniaCare…read moreSalem is here for you and your family. Our team of compassionate caregivers value providing Exceptional Care in an inviting community that promotes a vibrant and engaging lifestyle.

My mother was discharged here as a delicate heart patient with DVTs in her legs. The medication…read moredispensing was not consistent, which in her condition, was unacceptable. She had numerous pills to swallow and they told her it needed to be done quickly or they would take them away (without returning to give her another chance). They dropped one of her pills on the floor and cited the "five second rule". The look of horror shamed them to get a new one. I would not recommend them for anyone who is dependent on medication for a critical health condition. My sister, who was a nurse at a nursing home and hospital, said the standard of care was not being adhered to. We discharged against their wishes early because it was more dangerous for her to stay vs. taking care of herself at home.

Very caring nurse staff and EXCELLENT rehab facility! Would…read morehighly recommend! This facility went above and beyond for my family member.

If I could give this place 0 stars I would. Upon arrival there was no security or anyone at the…read morefront desk. (This was my first time here visiting a loved one) I roamed around the building lost and was ignored by every staff that walked by me. When I finally asked for help they were rude and seemed bothered that I'd ask for help. It takes staff hours to respond to a patient when the bell is rung which is UNACCEPTABLE! The building is old, dirty and it clearly isn't safe. What a terrible first impression. Do not send your loved ones here! Stay far away from this place.

Building is falling apart, rude staff and management. They refused to give a number to somebody…read morehigher up so that we could escalate our concerns. Do not send your loved ones here.

Eastern Pharmacy is the best. They have been more than patient with me answering my questions and…read moremost importantly, they are kind. Forget the local CVS. This place is the best. I don't fill anything too crazy and have average needs as a pharmacy patient, but even if I had more needs for care and even for delivery of meds, I wouldn't hesitate giving Eastern a call. When I was being helped, the young man's name was Fabrice.

I just posted this to my Facebook account:…read more My pharmacist is Evan Dostert, owner of Eastern Pharmacy in Lynn. On Sunday, I went to urgent care for this terrible lingering cough. The doctor prescribed azithromycin. It was outside of the pharmacy's business hours, but I decided to send the prescription there and get it the next day rather than go somewhere else. I stepped out into the parking lot and my phone rang. It was Evan. He had dropped in to work to deal with some odds and ends and saw that I'd been given an antibiotic. He wanted to know if I needed it immediately. I was fine waiting until Monday and the doctor had agreed. So on Monday, my medicine was delivered (as always) free of charge (as always). Evan is a kind, concerned health care provider, not a store manager pinned down by quotas. He cares for his patients, and even just now took my call right away because I had some questions for him. If you need a pharmacy in the Lynn/Swampscott area, I can't recommend Evan and Eastern Pharmacy highly enough. They're at 161 Eastern Ave in Lynn, Phone: (781) 460-2000, URL: easternpharmacylynn.com. This is a totally unsolicited plug for a small, local business that I love.

If you are looking at Yelp for guidance about choosing a hospice, you probably are desperately…read moresearching while feeling the pressure of the clock ticking. Even though we had the recommendation of our mother's independent living facility, that's how it felt for our family. So, with nothing more than a 10-minute visit from a nurse who acted more as a salesperson, we signed on to Good Shepherd for at-home "care." In retrospect, of all of the regrets I've had in life, this decision tops my list. One of the main reasons we chose the path of hospice at all was because he told us that, instead of needing to call 911 and having our mother end up in the ER, we would be able to pick up the phone and have instant access to a nurse with answers. Instant often turned out to be 35-40 minutes, with callbacks from overworked, beleaguered on-call staff. When we reached out to the nurse/salesperson by email--twice--with concerns, he did not respond. When the nurse we were assigned called to schedule an initial visit, her very first words were that she had 7 other appointments at our mom's independent living facility before she could get to us. The implicit message: get in line. When we met her, she seemed exhausted, not particularly engaged or warm but competent and knowledgeable. As it turned out, she would be the highlight of our experience with GS Hospice. My sister met with a social worker and instructed her about a matter to avoid if she spoke with me. The social worker called me to "check in" and immediately raised the very issue that my sister told her to avoid. It happens that another family at our mom's independent living facility and whose own mother was also in GS Hospice care had the same social worker. Before we said a word, they described the social worker this way: "She's 12," referring to her emotional age and maturity. The social worker cheerfully called my sister later to check in, oblivious to her mistake. When my sister reminded her, the social worker burst into tears. It gets worse: When we brought these and other concerns to the CEO of the hospice, he was dismissive and defensive, suggesting that these criticisms were clouded by grief. In other words, people who are grieving aren't capable of making rational observations, a condescending and, in this case, self-serving response. GS Hospice provides the services of a grief counselor for the family. Ours called me twice. Each time, I told her I was not interested in grief counseling but the second time, I offered to provide feedback about the experience our family was having with the Hospice and revealed to her that we were planning to take our concerns to the board. The next day, the CEO wrote to my brother trying to dissuade us from contacting the board. Clearly, this counselor went to her boss and disclosed a conversation which should have been held confidential by the standards of every mental health profession. We elevated our concerns to the board. We told them we were not interested in condolences or apologies and had no interest in litigation--that our goal was simply to make sure other families did not endure the same experience. Initially, we received what seemed to be an appropriate reply that suggested they would investigate. We offered the board to call us with any questions. They never did. Instead, we received a carefully crafted reply clearly written by their lawyers absolving themselves of any responsibility. Initially, our assumption with their staff was that they had plenty of caring, compassionate, professionals and that we had simply drawn the short straw. GS Hospice is a large organization but we had naively assumed that as a nonprofit with a long history, they would be patient and family centered. Instead, they turned out to be more like their hedge-fund owned competitors: understaffed, relying on inexperienced practitioners, and responding to concerns from a legal rather than ethical perspective. No large organization is going to have a perfect staff but when leadership is lacking, the problems become systemic and the agency becomes dysfunctional, the outcome for us with GS Hospice. It cost us profoundly in the care of our mother and compounded a family crisis that comes with such a profound loss.

I knew some people who had used Good Shepard for their family member's home-based hospice care and…read morethey all praised the organization and expressed gratitude. So when my husband needed hospice care, I turned to Good Shepard. I expected that as a non-profit organization that their resources would be fully focused on caring for the patient and the family. My son (who took intermittent family leave) and I provided all the hands on care for my husband under the guidance of the hospice nurses. My husband told me that talking to his hospice nurse and her oversight made him feel less anxious. And he was very relieved that his pain/discomfort was managed so well. He had an assigned primary nurse M-F and weekend nurses visited as needed. We had frequent visits in the last few weeks. All our calls when things were difficult in the night were managed quickly and well. I highly recommend Good Shepard to other patients and families.