We also thought the Life Care Center of the North Shore was a quality nursing facility but in no…read moretime found out it is quite the opposite. Many of the review here are correct and not exaggerated. You do have to be here daily to advocate for the person who cannot do so for themself. I have a relative here that is being physically abused with the aides bending his fingers, slapping him in the head and pinching his ears. He is being chemically restrained and physically restrained in a chair for 12 hours a day. He is on so many mood enhancing drugs due to his agitation that he is unable to feed himself. He has dementia. I have visited him on many days and find him in just sitting in his chair with his head back and mouth wide open and sometime with food in his mouth. He has aspirated and been sent to the hospital. We were told they specialize in wound care. This is untrue. His pressure wound has gotten so much worse and is now infected. The in-house doctors and nurses do not follow outside specialists orders. He has diabetes and had a toe amputation and they do not wrap or treat his other foot wounds as they should be doing. He has lost weight and lost his appetite. He has had more than one UTI due to them not changing his catheter. The in-house doctors and nurses do not follow outside specialists orders. He has fallen out of bed several times and injured himself because they don't check the correct air pressure on his air mattress and he rolls out of bed because he turns himself to relieve himself of the pressure of his sacral wound. The Executive Director and Nursing Director cover up and will blatantly lie to you. They have what I call fake sympathy for your loved one. We have contacted an outside ombudsman for support, we have contacted the MA Health Department and received no help or communication from them and are now at our wits end on where or who to turn to next. It is unfortunate my family cannot care for our relative at home and we cannot find another facility who provides quality care, respect and dignity with an available bed for a transfer. If you have a loved one who you cannot care for yourself do not even consider this nursing facility. We don't always have much guidance when life for some comes to this point in having to place your loved one in a nursing facility but you really need to do your research and even then be there as much as possible. I think most of them bank on us dropping our relatives off and not returning. It's disgraceful and disgusting how these For Profit companies treat the ill, aging and helpless people. We all deserve better.

Quality of care was very good, top down. Physical plant kept in good shape. Clean. Grounds…read moreimmaculate. Occupational & Physical therapy personnel & program very good.

Very unprofessional I was hired and left to wonder when I'd receive a client ,instead of Calling me…read moreas a Professional business does. I was told clients passed understandable but then was proceeded to be told the hours available were given to existing Caregivers? ... on that Note I recommend do not try to work here who knows if their paychecks are even on time. Very Rude Caroline...... I would put 0star but I have to rate or it would not go through...StayBlessed A week later she had never called to tell me not only did she hire me but their was no job to hire me for as I was waiting to start work.

When my 96 year old Mother suddenly required hands-on-care during the middle of the Covid 19…read morepandemic, I was at a loss. Thankfully, my daughters knew Caroline H. who works for this agency. After a short hospital stay which disrupted both her diet and memory, Mom needed hands-on help until a room was available in assisted living. It was such a blessing to have Emily G. and Julie R. as the aides Caroline assigned. They pureed her meals, reminded her to take medications, provided mental stimulation and even some physical exercise. One or the other of the aides was in her apartment 7 hours a day 7 days a week for 10 weeks. the care they provided was in every way exceptional and the genuine respect they showed was wonderful since she had already lost so much. And finally, the fact that my previously independent Mom looked forward each day to simply having them arrive is in the end the best testimonial of all. If I ever needed private care again I would look no further than this wonderful agency. Ruth C.

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

My mom was in abbott house from 2016 to 2023 her first 6 years were great well cared for all looked…read moregood staff were great all the staff from administration Down u could walk in they new you by name than they were bought out her last year and half were not good there she feel out of her bed twice in one weekend my mother did not move she could not walk sit up do nothing on her own but some how they want me to believe she just feel out of bed one of her fall left her with a very bad cut on her foot that never healed she died one month later I stayed with her for the last 11 days of her life that she was there I seen alot of what went on a night and it wasn't good I turned my mom every few hrs that I was there nobody came into check on her once hospice said she couldnt eat or drink or get out of bed anymore she was forgotten about by the staff I was there 11 days she had very few aides or anyone come and check on her I never seen the administrator until I went to her. I had to argue with her night nurse to give her pain medicine thst hospice Said she could have any time I felt she was in pain he had the nerve to ask me how I new she was in pain .than he just put the medicine down her throat instead of on her gums like he was suppose to . All the other nurse put it on her gums. My mom was a patient there for 7 half years the administrator didn't even know who I was talking about when I mention my mother name . I would not recommend this nursing home . When my mom passed away I asked the nurse to call funeral home for me to ask them to come get her he called my phone that I had turned off at the time and said come collect body of I'm not putting her name on here but he wasn't very nice what he said. I had to here this when I got home . I called funeral home myself . If I could give this place a 0 I would

Excellent facility to meet all your short term /long term and respite care needs . Caring and…read morecompassionate staff and clean environment

I am the only child of my elderly parents. My Mom has many issues...no balance, excess fluid, and…read moremacular degeneration. She needs constant care and my Dad is her primary care giver. My Dad had a medical emergency and required hospitalization which now meant my Mom needed assistance. Most importantly immediate overnight care. I was in a complete panic as to what to do. I was referred to Nursing on Demand. I cannot begin to say how grateful and thankful I am. I spoke with Brenda right away and she was able to get someone immediately!! I was so relieved. Angela has been a god sent. Thankfully my Dad is finally coming home. I hope I never am in a situation like this again, but with elderly parents with medical issues it is inevitable. I will absolutely be calling Brenda again. The attention and care that Nursing on Demand provides is without a doubt the best thing you can do.

COO and CEO of this company work hard to place their personnel into environments that fit their…read moreskills. They follow up to their employees needs and offer personalized support! Great company to work with!