What happened? This used to be the best JM around. Now, it's been hit by the mediocrity stick. Sandwich size has gone down, and price has gone up. I asked for extra pickles, and the sandwich had two. Standard pickles must be one per sandwich. The staff seem to have no concern for reading order instructions for online orders. I guess it's just like everywhere else - pay more, get less. Best thing to do is to not go back. read more

J is for Jersey Mike's: Continuing my alphabet series, J an uncommon letter will have two, 1 negative this & 1 positive review. This location was on way back to MD from our Rochester trip, we stopped here for dinner on Wednesday, April 10, 2024. They kind of pissed me off and been meaning to get around to reviewing this location of Jersey Mike's. First, one sandwich maker was rude to me. He grabbed the white bread without asking me and was starting to make it. I said I want the rosemary bread. He said you should say when you order otherwise we give you the white bread. I said you should've asked me. He said we don't ask, you're supposed to tell us, and that's how it is at every location. I told him that's not true and that I've never had that issue at any other location. Someone said it's fine and made it on the rosemary like I wanted. But that guy really soured the experience. Then, I had a free sandwich I had earned by having 72 points. I got the roast beef, my g/f got the turkey. I earned the 72 points and intended on using it for the roast beef that I was eating. I told the cashier and it automatically took off the cheaper turkey sandwich that my g/f wanted. Cashier seemed to be trying. I don't even remember what happened in the end, but I was annoyed by this. While my sandwich tasted great per usual for Jersey Mike's, the mayo was the sloppiest I had ever seen. Total carelessness. The only reason I'm not giving them 1-star is the redeeming value of the great tasting sandwich, but that one sandwich maker blaming the customer was so uncalled for. read more

Jersey Mike's Subs - Mayo sloppily all over the bread like this is totally unacceptable. In spite of mess, tasty - Delis Near Me - Williamsport, Pennsylvania

We ordered online and it was very easy to do. The subs were as ordered and pretty good. I've never had a Jersey Mike's sub before. The bread was soft and the ingredients seemed fresh. Only change I would make is a defined order pickup area. Otherwise very solid sub shop! read more

Jersey Mike's Subs - #1 BLT - Delis Near Me - Williamsport, Pennsylvania

Their food is always fresh and my order is completed just the way I like it. Excellent customer service, very friendly workers.

Just picked up subs for lunch. One had a mix of wrong meats on it and the other had a hair completely buried in the bottom of all of the meat. The service wasn't awful, but no one greeted us as we came in. read more

My complaint is not about the food, my steak was rather tasty. I went to Jersey Mikes on August 21st. @8:21pm. I ran by bank card, and it was just lingering, so I was told to swipe it again. As I walked out of the store, I looked at my receipt on my phone. I immediately went back in the building and told them that I was double charged. I showed them my phone, and they looked at their register and said that it only showed 1 transaction and I should wait because this had happened before and the money went back to that account. Well it was taken out and for the life of me I can't understand how whoever does the accounting would you think that 2 transactions from the same customer on 8/21@ 8:21pm for $17.97 cents would be correct. I mean, is that even possible? The food is good but not a sandwich for $35.00 good. They have lost me as a customer because I can't take dishonesty, and I want my $17.97 returned to me. read more

This is the best sub shop in the entire area - all the food is fresh and the team will do anything to make your order right the first time. The staff treats you like family from day one! Ryun and Reeser are the best!! read more

Great subs. Gluten free options! Friendly staff. Clean. Easy menu. A bit pricey though...

Don't go there. The employees there are rude. The bigger man there was racist and made sarcastic comments. He said "I wouldn't be doing my job if I didn't ask if a woman who was dressed in Muslim garb if she wanted a no pork sandwich. He didn't give her the opportunity to order before he made that racist statement. He messed up another customers order and basically said oh well. He didn't take accountability for his error. The customers wife said forget about just buy the sandwich. She was so frustrated because she had a small instead of a medium sandwich. I will never go there again. I was disrespected the moment I went there. I could feel the ignorance and sarcasm just walking in the door. All of the employees except for one had an attitude problem. They are not customer friendly. The sandwiches are not worth the prices. You can buy a better, cheaper sandwich at Wegmans. read more

We stopped in this location while driving through the area. We have been to other locations before, so I figured it would be the same experience. We were greeted by one employee of four or five. She had no smile on her face, and it seemed the hello was forced. When they were wrapping up our one giant sub, she pretty much smashed it to get it wrapped. Even then it wasn't completely closed and oil was leaking out on the paper. I got a combo with chips and a soda, and the girl was stocking over by the fountain bar, so I kind of had to stand back and lean over to get my lid and straw. She did apologize, but then didn't move the box. Fast forward to when we got our subs home. Oil was everywhere. I know I asked for mayonnaise, but you wouldn't know it by biting into it. The sub didn't really have much taste. The lettuce was also brown and gross. We definitely won't visit this location again. read more

I reached out to Jersey Mike's using the email they gave me and I never received an answer.

In a city where hoagies are a staple and there are hoagie shops everywhere, Jersey Mike's is sub par and way too expensive.

Our first visit to this location, and yes, it was perfect. Quick, friendly service, a regular roast beef sub that had some real weight to it, and fresh roast beef that was roasted in-house! Who could ask for more? Even the fresh rolls were fantastic. Yep, a five star experience. read more

Mmm it was so tasty it was delicious. Took a big bite out of that sandwich mmm so tasty. Then got some other sandwich mmm take a bite out of that. Alternate. Take a bite from this. Take a bite from that. Mmm so tasty. Mmm so delicious. Look out the window. Go back to eating my sandwich. Take a big bite from my sandwich. Mmm so tasty. Eat my other sandwich. Mmm so delicious. I got two sandwiches both are excellent quality. Mmm so tasty. Mmm so delicious got to eat every sandwich here read more

Their chicken cheesesteak is wonderful!! The staff is extremely courteous and friendly. I stopped in on a whim and haven't stopped going back!! Yummy read more

8:06 on a Tuesday evening, so we stop for 2 subs..... only had 1/2 of a large roll they wouldn't open another bag of rolls to make more subs! Guess you lost our business..... if clearly states your open until 9 pm! read more

Great food, friendly and efficient staff. The place is always clean and just screams good vibes. Eat here!

Will never pick up hoggies here again I have food allergies and the person who took my order then told the sandwich person to change their gloves was watching them and they did not change their gloves plus got home and on my sandwich the person put tomatoes on the sandwich makers need to change their gloves before and after making sandwiches read more

The convenience and quick response time via the app was great. Restaurant appearance was good also. All of the hype and building excitement for Jersey Mike's was met with plain food. It wasn't bad, but wasn't good. No longer a first choice when looking to eat good food... read more

Went there opening weekend. The one thing I like about Jersey Mike's is that they are very efficient and work as a team when putting the sandwiches. The service was outstanding just like the other locations I went to that have been open a lot longer. It's nice to have them as a addition to Williamsport. read more

Friendly service. Made engaging conversation while making my sandwiches even though I rambled through a long order. Delicious food. Definitely the the "Mike's way." read more

I once lived in Richmond VA and found a Jersey Mike's. Since moving back, I couldn't wait for one to open up here. The one in Richmond can be compared to Newberry Sub Shop. Both places make great subs at a decent price. However, the one here in Williamsport sucks and was no where close to the Richmond spot. Their idea of a regular sub is equivalent to a half sub at Newberry Sub Shop. The sub did taste ok, but the quality wasn't there. If you get the large you will be paying double of the regular, which is the size of a whole sub anywhere else. Also, the subs lack in presentation, but do have some taste. If anyone from this area wants a great sub, Newberry Sub Shop is the place. If you want an upper mediocre sub, Wegmans and Subway are for you, but a below par sub, it's Jersey Mike's. I guess as time goes by, so does the quality of Jersey Mike's! read more

The young ladies staff was talking on phones and eating some of the meats all with gloves on and Never changed gloves at all. So i nicely exit. Im very disturbed about this because me and my family loves the quailty of the food and service. read more

I must say since Jersey Mikes came to Colonial Heights Va. I've been a fan of JM so when I saw one opened near my Gkids in Williamsport Pa. we went to get subs, they like JM too and its new to their area. All associates spoke to the 6 of us they seem friendly but one soon was arguing with a customer one was on the telephone with her gloves on and the one ringing up customers never took her gloves off, cross contamination is a serious issue these days. But needless to say on traveling back to va I stopped at another jersey Mikes in Northern va and the young men working there were eating bacon After fixing a sub ,hands in pockets, and the cashier never took gloves off, is this a new trend? , Are the gloves they use protect them from nasty surfaces? Where are the Managers to enforce safe and sanitary food safety matters? I have a free sub and drink coupon for Bday, but not worth the risk knowing what I know about food safety and cross contamination. I hope things change for the better, Because Jersey Mike's has great Subs read more