I'm a big fan of Jersey Mike's subs. I love the Mike's original, which is the Philly cheesesteak sandwich. It's absolutely delicious! I like their rewards program as well. If you're not a member, you should definitely join. read more

The food was amazing it was delicious the people there were super kind and helpful they were also very welcoming and the Philly cheese steak is amazing!!!' read more

Like the sub and little wait time. The carbless bowls are great!!! They have lots of convenient locations

The Food: I usually only order one thing from here, Roast Beef on white with Pickles, Lettuce, Mayo, seasonings, and most importantly lots of red wine vinegar. Since I was a teenager eating at Blimpies this was my favorite sandwich. Jersey Mikes is a great replacement since most Blimpies are gone. I find that the quality of my sandwich depends on my presence in the restaurant or not. When I've door dashed this order it tends to be too saucy, almost like a mayo and lettuce salad you'd get at a local church pot-luck. However, when I'm standing over the person fresh slicing my Roast Beef and Provolone cheese and pick out what I want in the moment, it tends to be super awesome! The dessert options are just okay, brownie, cookie, etc. Plenty of chip variety and soft drinks. The Service: Yet, another place, that knows how to train their employees! The service staff is friendly, if they are making a sandwich for a vegan I've seen them change the cutting boards to accommodate the customer. I've been very impressed every time I've been to this location. The Restaurant: Hit or miss. I've been in there when it's busy and you have to find the table with the least debris, or when they are not busy the dining room is clean and tidy. Summary: This is about a twice a month urge for me. I love, love how fresh the toppings are, the bread is crispy and chewy, which I prefer in a sub. The "underground railway sub shop" that I will not mention in this review tends to have bread that is doughy, and has a funky taste to it, so Jersey Mike's win's the bread battle for me. read more

Did an online order since I had a free birthday sandwich. Sandwich was ready on time. Turkey portions were good, and overall sandwich was good. Compared to other similar options, it's a little on the pricier side. Staff was friendly and promptly greeted me when they saw me waiting at the online pick up side. Napkins were not included. read more

Super unfriendly staff, & they messed up my order. I asked for rosemary bread 3x & they STILL gave me white bread. If you're going to be unfriendly, at LEAST make your orders correctly. read more

My first time trying a Jersey Mike's sub and I was not impressed. The price tag is high, $15 for a whole sandwich and $8 for a half sandwich. I got half Italian sub and a whole chipotle cheesesteak. Flavor wise was edible but not something I will crave anytime soon. The cheesesteak was on the salty side and not very enjoyable. The Customer service was ok, not outstanding. read more

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I frequent this location often. The staff is friendly. Especially enjoy chatting with the manager. She is always polite and professional. Food is great. Diet Pepsi out of the fountain is exceptional. read more

Absolutely amazing customer service. Extremely friendly and happy to help! Store was also nice and clean. read more

One star because there isn't a choice for zero. Ordered 2 sandwiches, warm. 25 minutes later and the two guys in the back were staring at the empty grill like they had no idea what was going on. We asked for our money back and miraculously it's all ready. But it wasn't what we ordered and it wasn't warm. Get it together! read more

An employee's string/yarn bracelet was hanging above his gloves and touching my sandwich bread which IMMEDIATELY made my mind wonder if that bracelet touched his backside to wipe. That could and would transfer fecal bacteria right onto my sandwich. Rethinking cross contamination training and all possible scenarios where the public could get ill needs to happen immediately or the health department will be stopping by. read more

I love Jersey Mikes. The food is great, the customer service is solid and the prices are fair.

I was excited when this location opened. Not so much anymore. First, it's rough right now getting employees, I get it. They are slow. If you're ordering online for pickup add a good 5-10min to the estimate because these kids make sandwiches in slow motion. It's like they individually pick out every piece of shredded lettuce and place it individually on your sandwich. On my final visit to this location I ordered online. I get the Italian add Cherry Pepper Relish and Jalapenos. In the notes I always type "Lots of jalapenos please." Otherwise I'm likely to get a line of socially distanced jalapenos which I will taste in one out of five bites. I want jalapeno in every bite. Well as I pick up I give one of the employees my name and she kind of rolled her eyes at me, but it was weird so I was wondering if I was reading into it too much. I get home and start eating my sandwich. Two bites in and no jalapeno yet. So I stop, open up the sandwich, this is a regular size which they cut in half. Each half of the sandwich has a single jalapeno slice on it. So I know that they saw that I wanted jalapeno at the very least. Even if I hadn't asked for lots of jalapeno this is an unusually small amount. I feel like they did see the note and decided to show me what I get for asking for extra. Anyway, they miss ingredients and screw up the sandwiches at too high a rate for me to trust that what I order is what I'm going to get. read more

worse experience 100 employees and they get the line moving smh never coming back to this location going subway moving forward

We ordered by Door Dash $31 They messed up my daughters she does not like mayonnaise at all and they put mayonnaise on it Not a big deal we don't mind calling and getting it fixed Unfortunately, Door Dash does not care and will do nothing about it And after 45 minutes of trying to call the store with a busy signal, I give up Not very good customer service read more

Stay away from this establishment. I am a big fan of Jersey Mike's but this location was awful. They messed up my order and took forever to make it. They did nothing to make up for the bad customer service. Won't be coming back again. read more

Food was fresh! Service was great! I ordered a mikes famous Philly and it was the best Philly I've ever had!

We made an online order 10 minutes before we got here and it said there was a 15 minute wait. Got here and I've been waiting 15 minutes and they just told me they still need to make one more sandwich..... they have one guy making the sandwich and he's going very slow. The sandwich I ordered wasn't made the way I ordered it. There are 5 employees here and one making a sandwich....... Never will come to this one again. There not even busy either, they just don't care. read more

Most refreshing sandwich I've had in years would highly recommend. Great service too!

The West Jordan Jersey Mike's is my favorite location. The staff is what makes it my favorite. The staff is always friendly and accurate. Keep up the great work. read more

I love Jersey Mike's! This location has always gotten my order (it's kind of complicated) correct even when ordering through the app. They're quick and efficient. I'll keep going to this location for sure. read more

Staff was very rude. I received the wrong sandwich and came back 10 minutes after ordering. I brought this to their attention and a different employee questioned if I was at the correct store, while the employee who made the sandwich had already handed him my paper ticket. They threw away my sandwich and informed me I'd have to pay for another one because they didn't have record of my order. I contacted customer service who then forwarded the complaint to the owner and I never received a response. Normally I wouldn't have cared if it wasn't for the attitude of the staff and the price of the sandwich. It was my first visit and I will not be returning. Edit: I believe the rude employee was named Hayden read more

I got 3 hot subs and although the taste was really good, they were so tiny for almost $11 each WITHOUT chips or drink. Sorry but it's not worth it. I don't think they'll get my money again... read more

If you don't want to have Door Dash or similar, then get out of the service. The employees made me wait about 15 min, while half of them were chatting and stuffing their face in the back, while another one slowly made the order. Wasn't even started when I got there. Wasted my time and money. read more

worker did a cool flip with the salt and made it entertaining. which is exactly the main purpose and reason why I will be returning to the place again. read more

Messed up my order by forgetting meat that I paid for and the manager, Trinity, said I either drive back to pick up the meats as a side or I let it go. That's awful customer service considering how pricey they are for subs. Never had an issue with Jersey Mike's until now. read more

Though the counter was a bit messy, I enjoyed the amazing service and a groovy roast beef sandwich!!! The young man even thanked me for conversing with him. That's good service!!!! Definitely going back today. read more

Is it typical for managers to sit idly by while the crew does all the work? I went in to this location today and saw a lack of trying. The food was good but the ethic wasn't anywhere near what I expected. But to be fair this so a fast food restaurant. Calling it a restaurant feels wrong but for a lack of better words that's what we'll call it. read more

Friendly well-groomed staff. One employee was training a new employee. Both trainer and new employee were efficient and friendly. Sandwich was perfect. Made just right. Fresh and delicious. I highly recommend this Jersy Mikes. I was from out of town and was so happy to find this Jersey Mikes. Reminded me of home. read more

I was picking up an online order that was about $53.00. I have a son who will only eat sandwiches with cheese on them and nothing else. Since this is not an option offered online, we've always placed the rest of our order and then requested the bread-with-cheese sandwich and paid for it at the counter. This evening a young man who said his name was Hayden, and that he was the manager, refused to sell me 6 inches of bread with a slice of cheese on it. I reassured him I would pay for it, but he said he had no way to ring it up and would therefore not sell it to me. I told him that we've done this many times before and the Jersey Mike's employees have always worked with us, usually charging around $5. He still refused. The two younger men who were working with Hayden made suggestions, like ringing it up as "gluten free" or some other item that would be comparable in price. Hayden refused. I was getting really annoyed and asked him to please figure something out because I knew they had the items I wanted, and I was willing to pay. He would not. He just asked if there was anything else he could do. I told him he could give me his manager's name and number. He told me the manager is Eli and I can call on Monday to talk to him. This is obviously unacceptable customer service. I spent upwards of $50 on sandwiches from your shop and your employee couldn't be bothered to sell me bread and cheese. What a piece of garbage. read more

Went to Jersey mikes for the second time ever the first time was great the second time (one week apart) was horrendous first they forgot to make my sandwich and then when they realized they had forgotten they only gave me a regular sized sandwich I ordered a giant when I got back to work to enjoy my sandwich the jalapeños I asked them to leave off where on both sandwiches i Will never be going back to that location p.s. the cashier was the only competent person in the building read more

Don't go here if you need or want gluten free. I received the biggest "put out place sigh" when I ordered gluten free. I totally get it, gf is super inconvenient, try living with it everyday. I won't be back. read more

Ive been to a few jersey mikes before but this locations is just awful incredibly long wait times and the staff is just rude

Great customer service, sandwiches great with right amount of vinegar and oil AND tastycakes!!