Literally the most kind hearted and helpful people!! As soon as I walked in I was immediately greeted by the staff! Went there to try it for the first time and I asked for a gluten free bun, and they were very considerate and even asked if I had celiac because they wanted to ensure for safety!! Overall, they just were so kind and caring and made a short experience very amazing! read more

This is normally our go to location. Sadly today wasn't the best experience. We always order our dressing on the side because we eat later. I did the order online with all the notes. For mine I don't like the oil so I just ask for a small cup of vinegar. And my husband went to pick up. No cups of dressing in the bag. He ask for some we had a giant and regular so you would think 3 cups like always. She hands him one. He said don't we normally why 3 and my wife asked for just one to be vinegar. The women said oh we don't do that and you only get 2 cups. My husband says well I'll buy another cup them. A man comes out the back gives him the cup and says nothing..... ya we won't be back sadly read more

Went into this location at 11:30 Saturday October 11. We were greeted with stares and irritation we would want lunch at such an inconvenient time for the staff. The building was packed with the four of us who had yet to order. Both servers did well at rushing us and made sure to be as unhelpful as possible. We had to leave so we didn't see how wonderful they made our sandwiches until we were on the road. 40$ or more for two 6 inches and foot longs is a steal if you weren't hungry and you only like the taste of bread. Would avoid this location for the time being read more

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Stopped in for my free birthday sub (sub in a tub). I placed the order online and arrived early, so I didn't expect my sub to be ready yet. I did get to watch them make it, which was entertaining... First they filled the tub with a small handful of lettuce. I asked for no tomato, no onion and no oregano. I watched the tomato and onion go on the sub - off the sub - on the sub - off the sub - on the sub - and then back off the sub for good. The struggle was real with that tomato and onion. Then came the slicing - nothing like fresh cut in front of you meat and cheeses! Oil and vinegar was added to the top. I saw them use a shaker on the salad, figuring it was salt. I get home and found out they put oregano on it, which I am allergic to and why I asked for no oregano. Sweet! I am glad this was a free sub - I would have been pretty disappointed if I had to pay for it. read more

Jersey Mike's Subs - Sandwiches Near Me - Waterford, Michigan

Made an online order. Stood around for a while waiting for my order. They said 'we're still working on it'. My pickup time came and went. When I asked again I found out they didn't even start the order. I had to leave and get back to work- without lunch or a refund. I told them to cancel since they never started. They said they couldn't and had to be done in the app.Probably never returning. read more

By far Jersey Mike's has the best subs in the area. The meats are cut fresh for each order.

Ordered 4 subs online with minimal changes. All subs were done incorrectly and numbered wrong. Once we fixed them all to how we wanted them, they tasted great but I won't order from this location again. read more

Customer service was great! Food always fresh and delicious. Only sub place our family will go.

don't bother ordering online. they never make the sandwich until you show up and ask where your pre-ordered/pre-paid sandwiches are. poorly done and rushed once you show up and they scramble to make them avoid this place. read more

Extremely slow and disorganized. 45 minutes for an online order which would of never of been made if I hadn't asked where my order was. The owner shouldn't be cutting bread and meats since he can't even read the tickets correct must less work the orders as they come in. I'll never go back to this location. I'd give it a zero if possible. read more

Extremely Disappointed in the Waterford location. Run out of all bread by 8 pm when open to 9pm. This is not a single occurrence but a very common occurrence at this location. Twice in three days and today is a Saturday. read more

Live near and had never tried this place. Great fresh sub. Kind staff with knowledge to help decide what to order. A definite re-do. read more

Guy working grill Wears mask on chin.. If covid concerns you Be aware. This is an ongoing problem At this location..... read more

Omg let me just tell you were were greeted by and amazing young man who took time taking me and my kids order even though they were very busy he stayed engaged and wasn't getting annoyed when my son changed his mind twice on what he wanted. He was so kind said hope you guys are having a blessed weekend. He spoke to all the customers so nicely and very polite. All the employees were working very hard and never looked annoyed or bothered which is rare to see now a days. Food came out and omg it was so fresh a super delicious! The kids said it was by far the best subs they have ever had! We will be back again for sure! read more

Always get the steak and cheese so good!! I've been to other Jersey Mike's and this location is the best

Five STARS because this Jersey Mike's is probably the best in Michigan! Greeted by all three employees. Made suggestions about the menu and offered extras like cherry pepper relish, banana peppers, and pickles. Restaurant was clean and EVERYONE who came in was welcomed in the same warm way. One thing that really stands out here was I watched two Firefighters come in and place their order. They were offered a discount for their sandwich and told "Thank you for your service to cour community." OUTSTANDING! Everyone knows I enjoy Jersey Mike's subs but this restaurant is Amazing! Great things going on here. When I am in this area I will definitely return. Trust. read more

No bred for a sub and the guy that made my small sub the only bread left was there attitude was very nasty will not go back a and will call the company about it read more

I gave them 5 stars, as there was nothing I could complain about. They were friendly, fast, and the subs were great. It's not far from our house, and we kept talking about trying them-and finally did today. We will definitely be back! read more

I enjoy your food. I especially like it delivered to my door (thank you door dash person wearing mask and gloves!). I even had a choice of using redeemed points to make it free but didn't. Simply trying to help my neighborhood store during this crap of a situation make a little money even though you are graciously offering half off subs. One thing to PLEASE think about as an owner of a franchise in a neighborhood that is heavily inundated with your competition. Reading the order, having it made and delivered properly really helps one stuck at home not completely lose their sh*t. I don't want a credit or even an explanation, hopefully you messed this up because you're crazy busy. But...All you have to do is not mess up three sandwiches and three bags of chips, one pop. That's it. Food for thought. I sincerely hope your store makes it through the end of this and safely, of course. read more

I've been eating Jersey Mike's for years. The lettuce they used at this location was cheap garbage and the turkey tasted like someone used it for toilet paper prior to putting it on my sandwich. My god this was bad experience. Hopefully this is not a sign of things to come for the rest of the franchises but if it is, I'll be hitting another sandwich spot. read more

Love this place!!!! So glad they just opened.. I'm seeing more franchises out and about in other towns too... Who doesn't love a sandwich? I will admit, the second you walk thru the door, the whole place is overwhelming. I had been here twice.. Both times, I was greeted immediately.. Hi.. How ya doin'? what can I get you? Ever been here before??? Easy... Slow down.. I love enthusiasm, but back up a little bit...Let me at least read the menu for 10 seconds!! They offer cold subs or grilled.. Either way, everything is fresh and made to order. It's a bit pricier than some other sub shops, but definitely worth it.. I would not recommend my first pick, the grilled pastrami Reuben.. I really wanted to like this, how can one dislike a Reuben??? Well, it was unfortunately very dry.. So my next visit, I tried the famous Philly.. It was tasty and not dry like my previous sample.. If you frequent the establishment often, I'd recommend signing up for the club.. You get a little key chain card like CVS, etc, earn some points and get some discounted grub!! Make it a combo! Add some chips and a pop for an extra fee!! Great service with a smile, I'll be back hundreds of times, I'm sure!!! read more

I've reviewed my local Jersey Mike's before, but this was my first time visiting a different location. This location is considerably smaller than my home store. It was still very clean and bright. True to the motif that Jersey Mike's is trying to put out there. I ordered a #9 Mike's Way with added cherry pepper relish (this is a must on any sandwich). The relish gives this delicious sweet, vinegary, spicy taste. It's literally heavenly I could eat just that with a fork. The only reason I knocked a star off is that the place was fairly busy and they were definitely understaffed. The employees were very friendly, but I'm not a big fan of waiting that long. Food was delicious as I expected. I'll be back since Jersey Mike's is my favorite sub shop by far! read more

It is ridiculous that employee Eddie wears a mask with his nose exposed while cutting meat & cheese for the sandwiches. Meanwhile, everyone else wears their masks correctly. read more

My wife and I really like Jersey Mike's, but we had a disappointing experience today. We used the jersey mike's app to do a curbside pickup order as we have many times before. When I arrived to pick up our subs, I clicked "I'm here" and got a the normal response that an employee would bring out our food. I waited for five minutes, and since it was dead in terms of activity, I called to make sure that my request had gone through. The employee told me I could come on in; I politely declined, and asked him to bring the food out because it is a curbside order. When he brought the food out, he told me that everyone else just comes in, so I could come in too. I responded that because of the ongoing pandemic, I preferred not to enter the restaurant. The sandwich artist told me that the pandemic is over. While I'm taking a wild guess that he is not an infectious disease doctor, he did seem frustrated that he had to walk my food order 20 feet outside. My message to management (which I'm guessing he is not a member of either) is not to advertise curbside pickup on your app and on a large sign in your storefront if your employees want to argue with the customer over bringing their order outside. If you don't want to order curbside service, that's fine; but it's frustrating to me as the customer if you offer it and then treat me rudely for trying to utilize it. read more

The food was so good, love the variety of subs. Very clean staff it was exceptional. Have to keep in mind short staffed and took a little longer but well worth the wait! read more

Love the subs here, and the owner / head manager that is always working there is always such a nice guy that makes the subs PERFECT.

I love coming to this jersey mikes. Yes, it is a smaller store than many of the other jersey mikes in the area, but I love this store. I've been coming here ever since it opened and whenever I am going by this location I have to stop. All of the workers here are friendly and if you come here enough like I do, they will remember you and your order. Very friendly atmosphere and I highly recommend coming. read more

Best sub I have ever had. The sandwich and the flavor I've been looking for for years. I Will never go to Subway again. Thanks.

I ordered the number 13 it was perfect!!! It was amazing how the staff was so friendly and when I was sitting at my table the manager Harvey came up to me and asked how everything was .... Very good subs I will be back for sure!! read more

All right tasting but over priced and very light on meats and cheese. I ordered the $13.25 Italian expecting it top be loaded with meats and cheeses and it had roughly in comparison to what a dump like subway would put on a sub. For that kind of money really expected a lot more. Should of stuck to my original thought of walking out of another of their stores when I saw the prices. But I thought I should give them a chance. Dibellas I tried last week for about $3 less had at least twice the meats and cheese. read more

Great subs, but bad service at this location. I waited almost 5 minutes to be acknowledged and had my order taken.

Caution! Be prepared to pay full price. Despite confirmation by the order taker we could present our coupon to the cashier, after Ordering, waiting for sub preparation, selecting the misc sub-bits, arriving at the cashier window . . . . THEN the clerk won't accept coupon "at this location". We pointed out the order taker said to present to the cashier, that the stores address was on the reverse of the coupon - to no avail. I complained directly to Jersey Mikes before making this review, there has been no response for over a week. Do business here at your own risk. read more

Jersey Mike's is the only sub shop I know of that won't let you build or create your own sub...I just wanted grilled turkey and they refused to grill it...they won't even let you add grilled onions or grilled mushrooms to a cold sub...it's wasn't like I was expecting them to do it for free...Charge me for what I ordered and make it....That's ok though I'll just get my subs from Firehouse instead!! read more

The experiences we have had with this Jersey Mikes are horrible. The first time I went into the restaurant, I walked up to the counter. The young lady working was talking to another person who was there before me. She turned to me and asked if she could help. I started to say "yes, I'd like a.....". She interrupted my order by saying "we have no bread"! It was 7:30 pm and claiming to have no bread at a sub shop! This was my last time in there until a couple weeks ago. The second time (a couple weeks ago), I ordered large #13's. There were not special instructions. We went in and picked up our order and went home. We proceeded to open and eat the subs. I had this constant thought while biting into it, besides no dressing something is missing. It came to my son - these subs have nothing on them except lunch meat!! There wasn't any dressing, lettuce, tomato, etc NOTHING. It was a sub bun and meat. Gross! The worst part was I called and started to tell my story, was interrupted and told to hold on. The young lady laid the phone down on the counter and never came back. I waited thirty minutes! Then my son emailed the company. This was four weeks ago.....they are as bad as their employees. Nobody ever responded. Needless to say WILL NEVER GO BACK TO JERSEY MIKES!!!!!!! read more

Good subs but closed when it should be open! Says open until 9 every day but I'm sitting in front if it at 8:09pm and it's dark. No sign explaining why. read more

Best place around for a quality sub..don't waste money at subway or Jimmy Johns..jerseys is my favorite sub place and for good reason..everything is prepared fresh and cooked/sliced right in front of you..#17 is my absolute fave read more

Very good sub shop. It beats Firehouse subs, jimmy johns and subway. I love the turkey and ham sandwhich and I love how the veggies seem very fresh and that they put a lot of lettuce on the sandwhiches. Their meat tastes delicious and when I eat their food it seems like it I am full for the rest of the day. I think their sandwhiches are very filling. I have gone back 3 times since the have opened and I think they have really good sandwhiches. The staff is very friendly and always ask how I'm doing today. One day the couldn't take credit cards so I left and went to get cash and then went back there to get lunch. Their food is deff worth it and it is cheaper then I feel like the other sub shops. read more

Stopped in last week and came back today. Their subs are excellent! Both visits were a pleasant experience with quick service and friendly staff. This now will be the only place I go for a sub. read more

Had the mini Italian sub was good size the ingredients were fresh and tasty.the dressing had a lot of flavor something my husband likes. Will be back read more

Very good subs, restaurant is very clean and well organized. I really like all of the subs on the menu and i'd highly recommend any sub they make with bacon, absolutely delicious! read more