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Jersey Mike's Subs

2.3 (3 reviews)

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2 years ago

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2 years ago

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3 years ago

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Ask the Community - Jersey Mike's Subs

Potbelly

Potbelly

3.4(20 reviews)
6.5 mi

This was my first chance to stop in. I'm familiar with Potbelly Sandwich Shops and with a memory…read morerefresh from looking at their website, I knew I wanted their sandwich called A Wreck. It is a many meats and other toppings sandwich. I got it with "The Works", a set of toppings listed on the wall. This list includes hot peppers, I think I should exclude them next time. My sandwich was very good, toasted, and messy. Really good. Potbelly is an order at the counter and they make your sandwich to order, and there are tables inside if you want to stay to eat. The colorful décor is general and also Sarasota specific. The staff was fine, not chatty but got the sandwich made properly. No complaints.

Very disappointing experience. The food was okay, but the counters attitude completely ruined the…read moremeal. We weren't sure where to order so we went down to the register she yelled at us that we were in the wrong place and to go back to the top of line (nobody else was there), we went to the top of the line and nobody came for 7 minutes then I gave her my order and she only wanted what type of sandwich and I was supposed to give the next person my toppings. She happened to be on break so I had to wait for her. From the moment we arrived, we were treated rudely and made to feel like we were an inconvenience rather than paying customers. Everyone can have a bad day, but basic courtesy and respect should always be part of good customer service. Unfortunately, the poor attitude overshadowed everything else. We won't be returning.

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Jersey Mike's Subs - sandwiches - Updated October 2026

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