So, we walked in 30 minutes before closing. They had already started cleaning the grill and putting things up. When we ordered, they didn't write down the order, or put it into the computer to read, just yelled it across the kitchen. Because of this and laziness, they got both of our sandwiches wrong. There's a lesson to learn from this. Don't be lazy, and do things the right way. Also, if you want to close at 8:30 Instead of 9, then change your hours. read more

Ordered three minis today on Postmates and had delivered right on time by our driver. We order often or go by and pickup and either way have always been satisfied. I upped my drivers tip based on the delivery. read more

Jersey Mike's Subs - Fast Food Near Me - Orange Beach, Alabama

By far the worst jersey mikes I have ever been to. On top of the 2 hour wait to get a sub they still managed to mess up my order. Even though they weren't that busy, they were a complete mess nobody working together. read more

Leaving this for the owner -- if you saw your shop today, you'd be shocked. The process was so painfully slow and inefficient, it looked like a joke. People waited over a two hours for a sub, and not one employee looked like they had any urgency or pride in their work. Honestly, I couldn't tell if they were just completely out of it or didn't care. If you want to save your business, start with hiring a new team. Dozens of unhappy people and dozens of people walked out. A shame. read more

We used our Jersey Mike's app to order subs for a Sunday afternoon. The process was easy to follow and submit. We were able to order each sandwich to our specifications and the staff prepared everything exactly as requested. Paid in advance and ready when we arrived. Would strongly recommend this Orange Beach, AL location. Convenient parking right in front of the store. It was part of a larger Publix supermarket mall complex. read more

Ordered online at 11:30 for a 12:15 pickup.. got food at 12:45. The business was a mess, several customers leaving without food, and several customers waiting the entire time I was there.. read more

Awesome customer service and employees! Thank you to the worker who did a Tik tok dance w our softball girls! They absolutely loved it!

Food perfect as always. Nice staff. I left my wallet at this location and they conducted my back to return it. There's was money in it too. Super honest read more

Worst experience I've had at a Jersey mikes location... I had a pick up Order at 10:15 they didn't open the doors till 10:20. I stood outside the door for 10 minutes before they even opened it as they were looking at me through the windows. They were supposed to open at 10am. When they did open the doors the manager was rude, and my order wasn't even ready and the store wasn't even fully opened. Long and behold I didn't get my order till 10:40. If you're thinking about going to this location I suggest to go to the Publix or the Subway to get a sandwhich instead. read more

Jersey Mike's Subs is one of our favorite stops for a quick and delicious meal, so when we were here in Orange Beach, we were excited to discover there was a location near us. It was a pleasant surprise when we learned today was their grand opening. This store lived up to our expectations, following the Jersey Mike's motto of being "a sub above". The location is great, walking distance from the beach and a bunch of condos and hotels. It is in a shopping center with a Publix grocery store and a few other restaurants and shops. There is plenty of room to park. This location of Jersey Mike's was well staffed and the employees to great care of us. read more

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My girlfriend has been talking about this place since I moved back to Florida. Telling me I have to try it. Gotta say, definitely not disappointed a single bit. I got the Buffalo Chicken. Byrd was working, and he's such an awesome guy. He asked how spicy I wanted it, and I told him I was from New Orleans, as my answer. Needless to say, it's absolutely on point. 12/10 sandwich. 12/10 service. 12/10 Homie rating for Byrd. Cool guy, awesome place. Great vibes. Great food. ps. I would've uploaded pictures... but... you know how that went. read more

Food was barely average...service wasn't even that good. Overpriced for what we received. We just wanted a sandwich meal to go home and eat as we were in the middle of football games on a Saturday. We usually grab a Subway in the same shopping center if we are looking for a football evening meal. We tried Jersey Mike's because of commercials we had seen...won't make that mistake again. read more

Best location! Food is always yummy and customer service is amazing ! Wish I could rate higher than 5!!

We love Jersey Mike's and was so happy to see one in Orange Beach. Stopped in for lunch or second day here. The food was phenomenal as always, however, the attitude of the staff was terrible. I don't know if it was because of a dreary day, but I can tell you I've seen more smiling faces at the other JM restaurants than this. Another thing my husband was eating his sandwich before they ever started mine. The guy running the grill disappeared and the young man making sandwiches and running the register hurried over to start on mine. Like I said may have been an off day. read more

I placed my order at 12:30, it was supposed to be ready by 12:45. When I walked in, I could see my bag on the counter. No one would speak to any of us waiting. I finally stepped up and got the guys attention and he looked in my bag. He said they were still working on two of my sandwiches. I sat and waited until 1:15 and my food was finally ready. Employees were not friendly nor helpful. The guy who handed me my order was kind but no one else acknowledged me. Everything seemed to be moving very slow and online orders were not worked in like they should have been. The only thing saving them a 1 star was that the food was good. If ordering online, don't expect food to be ready on time. read more

Visited JM in OBA for first time and enjoyed my tuna sub, but did not enjoy the glum attitudes by the two workers. No greetings or Thank You by staff. Looked like they hated their job. Missing ingredients: smile and courtesy. Will try again in hopes this was just a bad day for staff. Restaurant appeared clean and sanitary. read more

My wife ordered a few subs on their App while we were hanging out on the beach. Drove down and they were ready & delicious !! Don't waste your money on Subway or Jimmy John's !! Get a real sub at Jersey Mike's !! Yum !! read more

Great service, great food. Thank you for attention to the preparation, attention, and care for your customers.

Excellent sandwiches and the service this morning was awesome! I'll definitely go back to this location.

This location needs to hire more people or they will die a slow death no one wants to wait 45 minutes for a sub while they fill internet and phone orders first. read more

Superb service, manager and crew were very friendly and helpful! These sandwiches we're AMAZING and HUGE!! Must have for a day at the beach!! Looking forward to getting ours in Williston ND! read more

this place sucks. we walked in and everyone was moving at a snails pace for one families order. then, after getting our orders, we waited 25 minutes for 5 regular subs. one girl took 3 minutes to lay 4 pieces of ham and the guy just looked at the subs for 1-2 mins then decided to wrap them. we actually left before the family who ordered before us. i have no idea why. it was like the twilight zone. everyone was just standing, customers and workers. there was zero sense of urgency. the ambiance is empty. leaving one star because i can't leave none -maggie, addi, alexis, a***, and kaylee read more

Love there subs!! Service was quick! This one gave us hella meat and did not disappoint.

Love Jersey Mike's, but this location had extremely slow and poor service. One guy in particular, who I believe was either the shift manager or store manager, told a lady he had "no idea" where her online order was, and walked away. read more

first time ever i came in on 5/24/24 at around 5:30 the guy that was working the grill took our orders and was so rude I definitely won't be coming back. read more

We're fans of Jersey Mikes and have been here twice, sandwich was good but it really grossed me out both times when guy making sandwich wore gloves to make sandwich after handling money and cards at check out without changing them. Yukky!! read more

Shout out to the young boy & young lady both with black hair who saw my black husband & our family in line and completely disregarded him and myself as a human being. Moved on to the family behind us in line when the store was not busy at all and we were the only family in there before the family behind us walked in.....which made a total of 2 families. So, don't try to say it's because they didn't know we were next....Then proceeded to be rude and disrespectful while we were ordering after we had to make ourselves known to the 2 kids in there as if we were invisible. We eventually just walked out the door. And thank you so much for displaying such racist attitudes in front of our children who were asking why they were treating their daddy like they didn't see him. We eat here at least twice a week and this is the first time we have encountered these 2 young new hires and it is also the last time we will ever be back. Sincerely disgusted and disappointed from your frequent & local customers. read more

they mailed out coupons to local residents for a free regular sub and refused to honor this coupon because, "too many people were using the coupon". read more