The service here was second to none. The lady taking the orders was phenomenal and a ray of sunshine. She was attentive and extremely kind, going above and beyond. The food was hot and delicious, 10/10 experience. read more

First time here. It was not busy at 2pm so ambience was quiet. The Chipotle CheeseSteak sub was very flavourful. The bun was fresh. We split a giant sub which was enough for us to Staff were friendly. Nice that they have wifi for guests. We dined in. Their box of cookies was very good too. I would definitely come back. read more

Jersey Mike's Subs - Chocolate chunk cookies. - Sandwiches Near Me - Grand Forks, North Dakota

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Absolutely terrible. The food was fine but it took nearly 30 minutes to even have our order taken and even longer to get it. Manager was out talking with friends doing nothing the entire time. The cashier was rude. Hands down the worst experience I've ever had at an establishment. read more

Food was good and the staff was nice excluding one lady getting mad at me at the till because I was confused about payment since their pop machine was down. I asked if the last payment was cancelled because I was overcharged and if I'd repay for the meal and she just rolled her eyes at me. Not professional maybe they should stick her on dishes. read more

My second time at a jersey mikes and I always leave sad mowing I'll never have a better sandwich. Very good service considering it was 12:30. Can't wait to go back! read more

Jersey Mike's Subs - Number #17 Mike's Famous Philly - Sandwiches Near Me - Grand Forks, North Dakota

Slow as fuck, no sense of urgency and be ready to wait 30min or more for a sandwich. The ambiance in there is terrible.

Food was great & the staff was very attentive. They were quite busy & we still received our food in a timely manner!

the workers here made me feel stupid and explained the bread situation terribly. and he didn't know what bowl we were even talking about. he must have been high! read more

Ordered online. I asked for mayo/oil on the side so I could bring it to work the next day... They put both on the sub when they made it instead of how I asked and it was really soggy the next day when I ate it... Obviously didn't read the order beyond what kind of sub I ordered. read more

Food is excellent. The employees need to work being more efficient and more social with their customers though.

Major disappointment. We've been to Jersey Mike's in a number of different locations and states and have never experienced the poor service and mis-made food before. The young lady at the cash register was extremely soft spoken, we had to ask her multiple times to repeat the price. As we stood there waiting for our subs, we saw other people also ask her to repeat herself. When it got busy, she left the register to help cook. Unfortunately, several people hadn't paid yet and were left waiting, unsure what was going on. To top it all off, our food, which took about 15 minutes to make, was wrong and we didn't find out until we got home. One sandwich was missing the lettuce and the cheese was only on half the sandwich, while the other was on the wrong bread and was missing peppers. Not going back to this store and rethinking Jersey Mike's overall. read more

Never order online they don't pay attention to the screen with orders. The Grand Forks location is by far the worst one I have been too. I recommend saving your money and just making subs at home. It's pretty pathetic, and you can tell the staff don't care. read more

The last order made with Jersey Mike's may very well be my last! I paid for two sandwiches and only got one! When I complained, they put the blame on the DoorDash guy. Even though there was no way anyone could "steal" the sandwich. The bag was taped shut with a label. I was promised coupons for free sandwiches that I never got. Jersey Mike's in Grand Forks, ND used to be good and, I was a very good customer. The new "manager" doesn't care. She's always right... end of story. Well, I will just spend my money elsewhere and, I suggest you do the same! read more

Great place, great sandwiches, best eaten at Mike's. The high point of Mike's is the freshness. They cut the meat as you order, so you won't get fresher. The sizes for price are good. The cleanliness good and the wait staff friendly, but it's still new, so a bit too early to judge. As it stands, a top choice for a sandwich in The Forks. Only one concern, and this largely applies to carry out orders. They offer most sandwiches "Mike's Way" which includes "The Sauce". This equates to a very generous dousing of oil and vinegar. I've eaten Mike's 3 times in its shot existence at this location and the one time I ate at the location, Mike's Way, or more specifically, with The Sauce, it was perfect. The two times I brought it home, the bread got a bit soggy. It's not a tragedy, in fact, some folks like this. Word to the wise, if you don't like this, simply don't get it Mike's Way! A great new taste in town and a new player in the local sandwich race. read more

Jersey Mike's Subs - Get it Mike's Way...unless you are getting it for Carry out...then maybe go your own way! Delicious either way. - Sandwiches Near Me - Grand Forks, North Dakota

My fav roast beef regular Mikes way was freaking yummy, but the service was strangely poor for a Jersey Mike's. My loyal Indianapolis Jersey Mike's locations are warm, inviting, and customer service is top notch. This Grand Forks North Dakota location was cold and slow, except for the nice cashier that was apologizing for the teams lack of caring. Mike would be embarrassed! read more

We order lunch once a week as a team and frequently choose this business as it is near by and usually a good option. However over the course of our last 3 orders from this business at LEAST one of us have received our subs soggy and swimming in oil and vinegar. Not ideal to pay $8 for a sub and only be able to eat (eat not enjoy) half of it because the other half is absolute mush. read more

Jersey Mike's Subs - A soggy $8 #11 - Sandwiches Near Me - Grand Forks, North Dakota

I'm basically only reviewing one kind of sandwich that I've had twice. It's the Italian. I liked the fact they listed so many meats on the menu. Then they sliced the meat in front of me. All the ingredients and the bun were really good. As a old retired trucker I've eaten so many Subway subs that I could touch any for a couple of years. This is nothing like one of their subs at all. There's a lot of sand which here. I was used to ordering the 12" at Subway so I ordered a full sandwich here. I'm a big guy, but that's two or three meals because there's so much of everything in them. read more

Always busy when I've been stopping by during my last 9 months in grand forks. One employee is always there and she seems to carry the whole squad. Sometimes it's slow due to being short staffed. Also a great place to eat and I'm able to get back to work quickly. By far my favorite Jersey Mikes location. read more

I've been to this location multiple times and have had 2 different sandwiches, which I'll recommend here. The Club Sub 4/5 Chicken Bacon Ranch 4/5 It's a small interior with some seats and tables. However, I almost always get it to go. The service is touchy sometimes, and that's why it's a 3/5 and not a 4/5. My most recent visit was lovely. All of the employees were polite, and they seemed to be a family. It almost made me want to ask for a job myself. Another employee came in, and they all welcomed her, and it truly seemed like a family. Unfortunately, not all visits are like this. During busy times, especially communication can be hard, and you'll get a crabby worker to deal with. Overall, it's pretty good with some spotty service. If eating for 2, I would suggest finding a sub you'd both like and getting a giant. They average around $17 compared to a normal (which is 1/2 a giant) go for around $~9-10, saving you almost $4. Plenty of food as well. 3/5 read more

food was good but service was not. the employees had quite a bit of attitude and made us feel like we should have gone somewhere else. I wish it could have been better for us but they jsut made that hard. I hope for a better experience next time I stop in grand forks. read more

Jersey Mike's Subs - Sandwiches Near Me - Grand Forks, North Dakota

Fresh fresh fresh the best sandwich ever, hot sandwiches take a little long but worth it. Staff work there butts off to keep up This place is five star. If you want it fast preorder or order a cold option. read more

Wanted takeout for a group of 30+. To be fair, that is a hefty ask, but it took about an hour and we planned a month ahead of time. The food was not made with love, as the bread took over the sandwich. read more

It looks nice when you walk in, I loved the vibe. The staff welcomed me in with a smile, they were very helpful and the food was delicious

Unbelievable customer service, I wish I could give less than one star! The guy who was slicing the meat was annoyed because we were still trying to decide, so he was shaking his head in annoyance and was beyond rude! My husband made the comment that sometimes you have to ask people questions about their order and he was just ignored. I would like to make the point that nobody was in line so it's not like anyone was being held up. I've eaten an numerous Jersey Mike's in CA and I have NEVER been treated like this!! I will NEVER spend another dime at this location and I will be sure to spread the word! The owner might want to re-evaluate his staff because clearly this is not the only review with the same experience. Firehouse Subs will always have our business since they don't treat their customers with complete disrespect! read more

Food was good, but the restaurant & bathrooms are super dirty! Every single table was dirty & the restaurant had only been open for 20 minutes when we got there so it must have been from the day before. When the staff was told they didn't seem to care. read more

Subs are yummy. A lot of the customers complain and cry so I try to go there when the bitches aren't there!

their staff talks way to quiet. had a voucher for a regular sub and got a giant so I paid the difference but it came out to be $9 with out tax. the sub was 16.95 for giant and 9.75 for regular. doesn't add up. couldn't hear a word the people said. their cashier had no enthusiasm. also told them I wanted it warmed since they asked and I said yes but it wasn't warm. also it took like an hour to get the food (20 minutes realistically) read more

Amazing food and awesome customer service! The employees are friendly and know how to treat customers, the subs are made fresh...we go weekly and have never been disappointed! read more

Best subs in town! Great fast and friendly service. Worth a try!

I'm not one to complain, but I've never been to a Jersey Mike's location with such a distasteful experience. It's one of my favorite places to go for a sub, and since I just moved here I wanted something familiar. Well, I don't know if I'll be back. I'll drive to Fargo the next time before I visit the Grand Forks location again. I ordered ahead via the website. I arrived past the time it was due by like 3 mins and the sandwich was not yet on the "to-go" table. I thought, "Well maybe they are working on it". I'm a pretty easy going person and I waited 5ish minutes. In the meantime, there was a bag sitting by the register the entire time. I thought maybe that sand which is mine? But how would I know since not a single person greeted me or spoke to me the entire time I stood around. Finally, I walked up to a woman who was cleaning the meat cutting machine and asked her if one of the sandwiches on the grill were for me. She RUDELY looked at me and said, "whatttttt? Like I can't hear you". Ok. So I asked again a little louder. She replies back, "I still can't hear you". So by this time I'm furious and raised my voice and said, "Are one of the sandwiches on the grill for Katelyn!!!!". In my head I'm thinking this woman must be deaf, and how in the world does she have a job in customer services!! After my loud moment she goes the the bag that was on the counter the ENTIRE time I was there and said in a rude tone, "oh yeah! It's down here...so sorry about that!" I'm pretty sure she wasn't sorry. I grabbed my bag and said, "ohh..hmm..well it wasn't on the table" and left the store. Another customer witnessed this and even said something like, "Gee, no one paid attention to you...I'm sorry". THE CUSTOMER APOLOGIZED?! What!!! I don't know who is running this place. But if I were a manager, this lady would be GONE! You want a business to thrive? Teach your employees on more then how to make a sandwich and focus on customer service. Sadly the sandwich didn't taste the greatest either! What an experience I will never forget. read more