On 1/28/2025 - 4:15 P.M. I ordered an large Italian Sub "My Way" with vinigar, mayo, mustard, lettuce, tomato, onions, pickles, on whole wheat, to go and cut in thirds. It's the perfect size to hold and not fall apart for me. And 1/3 fills me up pretty good. The service went flawlessly. These folks usually do good. Whether its here or at another location. I have never had an issue with JMS. Even after they were purchased by a Venture Cap Firm. I hope they don't change a thing. The store was perfectly clean. I took my order to go as I had a few more stops to make before I ate. I would have been happy to have eaten at the store. The prices have gone up. The sandwich was a little shy of 20.00. However I am happy they are not sacrificing quality or shrinkflating their meal as I would rather get charged a few bucks extra than get a shoddy meal. read more

Came to grab two #10 Tuna Salad Subs on White Bread the Mikes Way for dinner tonight and they were very fresh and tasted great! Customer service was fast and friendly. Restaurant has a nice clean standard Jersey Mikes ambiance. read more

Jersey Mike's Subs - #10 Tuna Fish - Fast Food Near Me - Downers Grove, Illinois

Few weeks ago at this job applied for a job here & had a interview . He told me he will reach out but never did . So I called the store asking for him & what he tells his employees that he not there . So the people who tryna work be careful because they are very rude & racist and tbh just very unprofessional read more

Jersey Mike's Subs - Fast Food Near Me - Downers Grove, Illinois

Such a disappointing sandwich I received this evening. My husband was in the area so he went to this location because I had told him if he could pick up dinner. I always order the number nine, which is the club supreme with roast beef, turkey Swiss apple wood bacon and mayo. I always order gluten free bread because Jersey Mike's is known for being very conscious. Of allergies. When I received my sandwich and opened it up, it was horrible. The bread was so thin. I did not even have all the ingredients on the sandwich. I was not present to make sure that I get all the ingredients, but it was missing bacon the main point of me ordering #9 is because it is part of the ingredients. And no flavor, falling apart and just a complete disaster to eat . Not to mention that I have to pay extra because of GF bread and to have it all messed up is just sad and they are not cheap. I will not go to this location in the future because it was just disappointment. read more

Jersey Mike's Subs - Sandwich number 9 missing bacon - Fast Food Near Me - Downers Grove, Illinois

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Ordered regular veggie in store and the quality was so bad. Cheese was hard and stale. Provolone had dry rubbery bits all around the edges. Green pepper was a random end piece thrown in, stale brown lettuce. The guy making the sub threw all the toppings in 10 sec without asking or waiting for a request as if there is a line out the door! I was the only customer at the moment. Really poorly run place and experience for a $9 veggie half sub! read more

Jersey Mike's Subs - Veggie with dry and hard provolone - Fast Food Near Me - Downers Grove, Illinois

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I recently visited Jersey Mike's and was extremely disappointed by the cleanliness of the establishment. The overall environment felt dirty and unkempt. What stood out the most was a worker with a beard who was wearing a filthy apron. To make matters worse, he was wiping his dirty gloves on his already dirty apron while making sandwiches. This lack of hygiene is unacceptable and really put me off. I expected better standards from Jersey Mike's and won't be returning anytime soon. Thanks for the reply Jake I would just send someone a secret shopper or what have you when that new guy with the beard and tattoos is working and making the sandwich's. It is absolutely disgusting and not an isolated incident when he works. You will be able to see for yourself how filthy he is and his gloves while he literally smashed the sandwiches down and wipes his forehead with sweat on his gloves and touches the sandwiches. read more

always amazing service, amazing people, and amazing food thank you nick for being the best read more

This location is in an easy to access strip mall. It's always clean and they do a good job of keeping things moving and being consistent in their quality of the sandwiches. I would recommend this location. Love their Big Kahuna sandwich!! read more

I always have a great customer service experience at Jersey Mikes, but today there was only enough pastrami for a regular size sandwich instead of the giant I ordered. So ANGEL who was so helpful and kind got me another sandwich to make up for it. She was kind, polite, and super helpful. She deserves to be recognized for her hard work and outstanding customer service. Thanks ANGEL! read more

Wish I could give no stars. Placed a Uber eats order and when I got my sandwich it was DISGUSTING. I've never seen a sandwich made so disrespectfully. Bread was smashed and the lettuce was brown. My favorite part though was the mayo all over the top and bottom of the bread. I guess you need to specify that you want mayo IN the sandwich and not ON it.... Ridiculous read more

Amazing customer service ! Best sandwiches! Love the 17! Very busy place, maybe order ahead .

I was 3rd in line. Took an incredible 40 minutes for them to make a chicken cheesesteak. The guy working the grill was making one sandwich at a time. Unacceptable read more

I just love their sandwiches. I love the quality and the fact that the meat is cut in front of me. I do wish the prices were a bit cheaper but it's not the worse I've seen. Their roast beef and turkey subs are my go to but they have a pretty descent selection if you're feeling adventurous. Employees were friendly and engaged in conversation while making my sandwich. FYI gloves were used. I think that's an important detail. Overall a good experience and my sandwich was delicious. I'll definitely be back. read more

Jersey Mike's Subs - Not my sub but I thought it looked delish! - Fast Food Near Me - Downers Grove, Illinois

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So I'm a very infrequent customer to Jersey Mike's as they only have 2 veggie options on the menu: cold sandwich or warm wrap. Not a huge choice to be given, but the descriptions of the sandwiches sound promising enough. Yet, what I can't get out of my head is the fact that they use the same slicer that they slice meat on to also slice my cheese. Definitely not a way to win over veg heads, so I can't mentally allow myself to consume cheese there. It's awesome, though, because if you join their email club you receive a free regular sub with a drink every year on your birthday. Good enough for me, especially since their normal prices are so high. Combine this with the fact that you can use the coupon for a full year and I feel pretty decent about grabbing a Buffalo Chicken sandwich for my husband on a whim without a coupon. read more

What differentiates one sub restaurant (e.g. Jersey Mike's, Firehouse, Subway, Jimmy John's, etc...) from the next? Customer service. I've been to this Jersey Mike's several times and I'm always greeted with a smile. They are quick and take great care to deliver what I asked for and will do what it takes to please the customer. Light on the mayonnaise, peppers on the side, onions only on half, cut it in thirds. Two thumbs up. read more

Im not usually the kind to place a bad review but this really annoyed me because i came in and nobody greeted me or was paying attention to what i was ordering. The 2 there was a young girl and a guy that continued talking to one another and were making comments laughing as I was speaking. I was in a rush and explained to them i just wanted to get my food and leave but they kept laughing and gave me a dirty look. I dont blame all locations just poor customer service here tonight! & Cleanliness is everything to a business I seen a few bugs on the bathroom floor as well. Hopefully it was just tonight where my satisfaction didn't get met . read more

NIce folks, good sub, better than most of the chains. Little more exp perhaps but worth it. wish reg were even bigger tho. get Mike's way

This was my first time having jersey Mike's and I recommend it! Their quality deli meat is better than subway as well as the fresh baked bread ! You have the option of white , wheat , or Parmesan cheese . It is definitely better than boring jimmy john's without a doubt. I had the #5 SUPER Sub which includes provolone , ham,prosciuttini, and cappacuola and it was pretty good! I heard that the roast beef is made in house and they slice it fresh when it's ordered . I will try that nice time ! I'm definitely coming back to try the other sandwiches as well ! read more

Jersey Mike's Subs - #5 - Fast Food Near Me - Downers Grove, Illinois

Just waited in line 20 minutes only to have them give my sub away to another customer, wtf? Worst sandwich shop around downers grove, skip this place and go to jimmy johns freaky fast no mistakes read more

I grew up eating Jersey Mike's- my mother actually went to high school with the owner! Whenever we would visit my grandfather, we would drive over and pick up a bunch of #2s (always with extra oil and vinegar). It's made me so happy that they've expanded outside of NJ- it brings me right back to childhood each time I bite into a sub. These days, my husband and I will usually split a #2 and #9 (since who can ever say no to bacon?)- we've even gotten my in-laws hooked as well! read more

I've had many jersey mikes subs, but the guys today during the lunch rush did a great job. This sub was probably the best I've had at any location. I think the lettuce really made the sandwich too, because it was cold, and the maker did a good job of piling it on without it falling off. Response to another review: I don't understand how someone can rate this place 1 star based solely on how it tasted the next day. Do you really think these sandwiches should taste good the next day when they load the oil and vinegar on it? Personally, I don't like these subs after they sit for 30 minutes. They get soggy. If that bothers you, ask for light juices. That being said, does ANY sub shop taste good the next day? I cant think of a single one. read more

The always pleasant staff is great and their subs are fresh and tasty. They have several breads to pick from and an array of fillings.

J. M. is my favorite sub place, I like loud music in a bar, but if i am ordering sub's, and you can not hear me, turn down the music. very good soda choices. read more

Thank you for donating sandwiches for the DGN Trojan Varsity football team! We appreciate the support! read more

Jersey Mike's Subs - Fast Food Near Me - Downers Grove, Illinois

Great sandwiches and friendly staff! While it took awhile to get through the line, the staff was asking questions and making standing in line the best it could be. The regular size sandwich was huge and more than I could eat. read more

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Easily one of the greatest sandwich shops of all time. Everything on the menu is delicious. The staff is nothing short of awesome. I have never had a negative experience here and I continue to be a loyal customer. read more

This is our most favorite sandwich shop. The staff is very personable and I believe truly want the customer to have a great experience. Possibly the finest looking bunch of employees around. read more

Very very very rude employees the manager was or guy in charge was big guy very mean I don't ever want to go here first time and last time I will go to subway next time read more

I love Jersey Mikes subs! Not every location is the same as far as how neatly they make their sandwiches, but this location is consistent. There is always a friendly group of people work here. Also, I know this sounds silly, but they really make sure to clean the board before they make the next sandwich. I hate when my sandwich gets mixed with someone else's crap. If I want a good sub on lunch during work, I think to go here first! read more

Stopped here last weekend and not at all like the experience I had a couple months ago. Slow, not friendly and sandwich had a 12" long hair on top. Unfortunately we took the food to go and when I called the response from the manager was unsatisfactory. read more

This is a delicious food place. Has very friendly staff and has fast service. Has a very good variety of sandwiches, hot of cold.

Great subs!!!!! My favorite is the Philly sub.. it's so delicious, the bread is fresh...

I love this location! Everyone who works here is super friendly, and the service is very efficient. All of the subs I've ordered have been tasty and fresh. read more

Food is fresh and made quickly. Not too thrilled on the "pushy" customer service pitch. "How are you" is good enough, but when they start asking, "What my plans are for the weekend," then I start to get annoyed. I'm in a hurry as I'm on a lunch break. Lay off with the question asking... read more

Great food, great staff, very clean. I'm def a regular here and have never been disappointed. Only issue would be when it's crowded during lunch the line can get clogged up pretty bad and it seems there should be a more efficient way to finalize orders / checkout. read more

Great service, good menu and the "Philly Cheese Steak" is authentic, served hot and tasty. Will certainly return!