Ordered 2 subs an Italian that was perfect as all the food is 99% of the time. Today I got that 1%. I got a steak onion and cheese with mayo. It look like it was thrown across the room. It had enough mayo on it for 6 sandwiches. I had to get a spoon and scrapped it off. Probably explains why it was a mess. read more

Ordered from Grubhub. I ordered Italian cold cuts and it didn't disappoint. Bread to meat to cole slaw ratio are important to me and they don't disappoint. I'm looking forward to order directly in store. read more

This jersey mikes location has fabulous customer service. We have been ordering delivery from them for work and when they found out we were healthcare workers they generously donated sub coupons for our providers. I had one question about an order that was met with prompt response and the (very minor) concern was quickly rectified. As a customer it is great to feel valued and that experience does not happen with all restaurants or chains. Not to mention their food is always fresh and the orders are delivered in a timely manner! Thank you again to the jersey mikes Brockton location. read more

This was my second time here... And it was absolutely delicious! This time I went to YouTube Shorts & ticktock to see what we should order next, the reviews did NOT disappoint! We ordered their infamous Italian sub with the rosemary cheese bread and I kid you not, it was the best sandwich ever (hence the 5 star rating).... If you don't have allergies like me, ask for it "Mike's way"... The chipotle cheese steak was perfect! They don't make it in front of you, however, they make it fresh to go!! It was also perfectly seasoned... This is my first chain restaurant that I've given back to back good reviews for... I seriously hope they keep this up!! I will definitely be a repeat customer... Y'all come check this spot out! read more

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I called at 8:25p.m. to order a steak and cheese. They close at 9:00 p.m. I was told they are cleaning the grills. You should close at 8:30 then. Very disappointed. read more

Eighteen dollars?!! . $18.00 for a bread, garnish, and condiments sub. Subs nothing like the heaping helping of deliciousness front and center in the Danny DeVito commercials. My large Steak and Cheese was a garnish surprise, as in "surprise MF, hope you enjoy condiments and garnishes!" Not enough meat!!! Next time I want the meat allocated for the large steak and cheese served on a medium sized sub roll. I'll pay for the large. Hopefully that solves the problem!! Service was nondescript. Ambiance? Seriously? How about a large steak & cheese served on a medium roll? read more

Start off by saying: The attitude from one of the workers in Brockton, not sure if she's the manager or not, (young female with glasses) not nice, no customer service skills. My experience; Once I was given someone else's food, got home and had to turn all the way around to bring it back. Second I was given a sandwich once again that I did not order. I just threw it away, that's how upset I was. Third I used a redeem reward only to be called by Jersey Mike's to tell me I didn't pay for cheese, very insulting. Adjust your app to add the charge when a redeemed reward is being used. When I got there I just paid for the entire order and deleted the app from my phone. Not trying to steal cheese people! Never again. Three Strikes your out! read more

Eating in is a totally different experience! It really is exciting watching them slice the deli meat fresh in front of you and then choosing from the fresh topping options that are visibly fresh. I tried the turkey with Swiss, Mayo, lettuce, tomato, onion, pickles and bacon. My friend ordered the chipotle cheese steak which I was torn thinking I'd regret not ordering a cheese steak but definitely next time! Service was quick and friendly, not overly friendly but not poor service. They seemed to be picking up shortly after we arrived (about 3pm) and received our order, noticing more people coming in but even with only one person behind the counter, they seem to keep up with avoiding any egregious wait times. The location was unexpected but convenient and cute with surrounding shops and a gym in the same complex. Location was well lit and clean as well as open with ample parking. Will certainly be back! read more

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So far, so good. My first experiences with Jersey Mike's has been through this new Brockton location. 4 or 5 visits already. Mobile orders and walk-ins, from one sandwich in an order to nine. On time, sandwiches have been great. No incorrect orders. Staff have been friendly. They will definitely be a regular stop for me! read more

The food is fresh, and tables clean. The service sucks! You will not get a greeting walking in, and god forbid you ask for bacon and staff has to go in the back to get some, The attitude from workers. Also online orders your food is being tossed and if someone orders a sandwich and does not want it, staff will return the used food to the unused tray. Customer ordered a tuna sandwich, with cheese staff just scooped the meats back on the fresh meat and moved on. It's being done so often no one says anything. I'm afraid to get sick can't buy here anymore Do better Brockton. read more

I ordered a steak and cheese with onion and peppers ... I can tell you Victor made me the best steak and cheese I ever had ! I will definitely go back to him for another ! Great job !!! I highly recommend seeing Victor for your next grinder /sub!! read more

The lady at the register was extremely rude and I paid for a giant and they gave me half a sub ! I paid 19.50