Would give this place 0 stars if I could - terrible service and damaged my cars rim with no regard…read moreor resolution provided.

Went for a car wash & wax. You must get out of your vehicle but can watch its automated progress…read morefrom indoors. Tuesday is Senior Citizens Day. Good job, no damage to vehicle.

The young men servicing cars in the oil change bay ARE NOT EXPERIENCED MECHANICS or qualified oil…read morechange technicians. It appeared that they were unable to properly change the top mounted filter due to their lack of experience and inadequate training. As a result, the filter housing was unnecessarily forced and caused considerable damage and a large repair bill.

On top of being a mediocre car wash, this place ruined our family vehicle. Avoid it at all costs…read moreunless you want your car totaled due to "mechanical issues" with damages left unpaid. I'd give zero stars if I could.

Michael and Junior were very knowledgeable and helpful. Great customer service! Will definitely…read morecome back and wil recommend to friends.

Let me first say I've been a customer of this car wash for 2 years with memberships on 2 cars…read more It's always been OK, a very standard automatic car wash experience good enough to get a car clean if it's not particularly dirty so if you take it weekly it was fine, the back of SUV's do not get clean and brake dust isn't cleaned effectively by this car wash but for the membership price and convenient location it was fine. Now let's get to where the real problems happened. The car wash threw my car into the car in front of me damaging my bumper and the camera. I indicated the car was damaged after it went through and the man drying the car told me to go to the back and talk to the "manager". This lady was hostile and incredibly rude. She indicated it was not their "responsibility" and not their "fault". The level of customer service was appalling and I even told this woman this was no way to treat a loyal customer to which she told me "you're not my customer". Instead of explaining what happened, maybe showing me the video, recommending how to handle the situation(like clearly explaining the car in front of you was at fault and to call the police and handle it through insurance, we are sorry your car got damaged), the lady was combative and nasty. The owner of this place really needs to consider some employee training and relieving this lady of her duties because they have lost a loyal customer and I will tell everyone I know not to bring their cars to wash hounds in Union. This place is very poorly run, they don't have standardized procedures and policies for their employees, any decent business would have an established process for an incident involving multiple cars, really any vehicle accident on their property and it seemed chaotic. They should not have let the other car drive off because after waiting an hour for the police to come they reviewed the video and said the car in front hit their brakes and that is why the machine threw my car into theirs so they would be at fault. In my mind the carwash operator was also negligent because they should have stopped the machine once the other vehicle was stuck(seeing what happened, I think something may have triggered the vehicle's automated braking system as it was a newer BMW SUV otherwise I'm not sure what the driver was doing) and perhaps ask them what was going on instead of continually allowing the machine to smash my car into the other car and then telling me it was my fault for applying the "brakes" when that was after they smashed me into the other car 2 times and the car in front was not budging. EDIT to respond to the owner: Clearly the owner of this business is very unprofessional and sees absolutely NO ISSUE in the fact that they have zero customer service skills and that they run their business poorly. Given an accident occurred on their property they have certain responsibilities and they shirked them despite no "equipment malfunction" no one expects to violently smash into the car in front of them at a carwash and their handling of this situation was incredibly unprofessional and chaotic. I had to call the police, they didn't suggest it or do it or ANYTHING for that matter, they didn't say "you should see the video and here is the information for the other customer, this is how you should proceed", they gave me what amounts to an FU and then are puzzled as to why I may be upset? Thousands in damage to an expensive vehicle and it's met with a shrug, yeah ok that makes perfect sense. As for acting like "a child", asking quite literally "what they were going to do about the car wash damaging my car" is acting like a "child" what do you call loudly yelling "you hit your brakes, we sent all the rollers, it's YOUR FAULT"? I was actually very calm until the lady became nasty and combative, I was looking for paperwork, a process, something other than "you're on your own" again after my car was violently thrown into the car in front of me by the carwash. You don't have to worry about me coming back. You run a mediocre car wash with abysmal customer service that is broken and closed more than it is opened.

I really like this place for a quick wash. I just do the outside only and it takes less than 10…read moreminutes from wash to dry. They have a basic for $9 but I got the one for $12 which has a few extras. It looks like the prices went up because the basic was $6.

I did not like this place at all. It didn't say anywhere that it was a hand only car wash. I went…read morethere thinking that it would be full service but I was mistaken. Cheap car wash in terms of price. If you need a quick wash solely on the outside of your car.

The girl left my sun visor open and my car got wet plus my rear windshield wiper got broken.read more

Cool lil gem, I've seen it a lil busy in the morning with a bunch of guys washing their work…read moretrucks. I brought my Porsche here & felt "safe" if that matters lol

I have been in the area for awhile and was looking for a place or person to wash my car that was…read morethorough and understood my requirements. I have PPF on my car and didn't want to go to a automatic car wash that leaves scratches or peel the film off so I chose someone that would wash it by hand thoroughly and understood my concerns. I was very impressed by the exterior wash that I chose to also have the interior vacuumed and wiped down as well and was equally impressed. This was my first time not washing the car myself and I am glad I took the chance with this company.

From the owner: We're the best in our field, and it's all thanks to the incredible relationships we've formed with…read moreour clients. Unlike our competitors, we're invested in developing a personal connection with each and every one of our customers, by providing quality service and being available to you 24/7. Get in touch with us when you're ready to learn more; we can't wait to meet you!

Briana was great. She did an amazing job will recommend Team Car wash to all my friends and familyread more

Customer service, the beautiful young lady named Angelica that is very welcoming calm cool and…read morecollective even when it got crazy busy inside. Remaining calm, sweet and very professional While taking care of 2 to 3 customers at a time getting them out in a timely fashion with much confidence. Im not sure how long Angelica worked at the car wash for but I would have to say regardless Team Car Wash should be very grateful to have her. Her knowledge, Staying calm in a fast pace environment answering 100 questions asked to and of her all at once, EVERYONE was satisfied and walk out the door satisfied, I was truly amazed!! I really hope she gets very much so acknowledgment from my review. It is because of her that I will continue to come to Team Car Wash!! Thank you Angelica, For taking the time out to hear my voice and understanding!!

I have the monthly plan, I notice every time I get car wash, my wheels are not cleaned, today I…read moreasked the guy to clean the wheels properly, to my surprise, he said if I want it clean, it needs a nice tip. Wow, as far as I know, tips are based on good service.. I am going to cancel my monthly plan.

We paid $16 to get the car washed and only the top part of the car was washed. They left the bottom…read morepart filthy! They also literally dirty it after they wash it with their dirty rags. Then they rush you out of there making it impossible to check your car before you drive off. They ran to the car asking for payment and tell you to drive. Rude, lazy, dirty and unprofessional.