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    Jerry's Buick GMC

    3.0 (60 reviews)
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    7 years ago

    Henry in the service department did right by me and went above and beyond what he was obligated to do to get me taken care of .

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    9 years ago

    Scotty is a great salesman. Honest, easy to work with, and not pushy at all. Overall, the buying experience at Jerry's is top-notch.

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    9 years ago

    Dylan was awesome to deal with. He was informative and sympathetic towards our service issue. Car was delivered on time as promised!

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    Page 1 of 2

    Ask the Community - Jerry's Buick GMC

    Review Highlights - Jerry's Buick GMC

    Josh Martin is the main reason I bring our Equinox to Jerry's.

    Mentioned in 4 reviews

    Read more highlights

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    Shottenkirk Toyota Weatherford - Shottenkirk Toyota Weatherford Texas front of the Dealership

    Shottenkirk Toyota Weatherford

    (359 reviews)

    Buyer be aware. Pay very close attention to the Finance process. I was tricked during my closing…read moreto a 63 month finance deal when I was talking to them about 60 months. The 3 extra months coincidentally matches the discount we were talking about, and I thought I received, for Service & Warranty. I have contacted the dealership several times (Justin B) and I am being ghosted.

    Went and bought a Toyota TRD Sport on Saturday. Salesman Joshua was fantastic. He was very…read moreknowledgeable when we were test driving. We started with testing driving an SR5 earlier in the day and then we went inside. I had mentioned that I wanted to test drive a Ford Ranger before we make a decision. I guess that is when Sales Manager Gracie Judy felt the need to push me to make a deal right then. After pushing me twice to get a deal done she could tell I was getting upset. Let the salesman do his job and quit being pushy. Salesman Joshua was doing a great job and let the product stand on its own. After that experience I told Joshua that he was the only person I wanted to speak to going forward. We left to test drive a Ranger. After talking with the wife we decided to look at the Tacoma more. Well that didn't stop Sales Manager Gracie Judy from having a condescending comment when we went up there to do some paperwork on a TRD Sport (a higher model truck). Nor could she resist from having a condescending comment when we picked up the truck on Monday. Gracie almost costed this deal. Then Finance Director Justin Bateman told me and my wife that her name would be added to the title of the car. However he didn't do that and only put my name. I wouldn't recommend this dealership and will probably buy my next Toyota somewhere else.

    Genesis of Weatherford

    Genesis of Weatherford

    (10 reviews)

    My name is Le Vu and i would love to share my experience at Genesis of Weatherford…read more 3 months ago . I bought a GV70 with a lot of help from Ms. Joana ( 1 and only Lady of their sell team ) . Once again , thanks Joana cause of your knowledge, honest and friendly service . Will buy more cars whenever I need . Yesterday was my first Valet service with Genesis of Weatherford. Everything go smooth and professional with Mr . Josh from their service team. Ya will know how luxury valet service they provide . Best experience with their service . you guys are the best team .

    Leased a new G90 ultimate (2021) in Dec of 21. Genesis bought down the lease and I paid only $825…read morea month. Within 3 months (Feb 22) had starting problems, push the button, everything lit up but nothing. Push again and would start. Josh (Genesis service writer) kept it and said it started fine the 2 (TWO) times they tried in a week. The OLD service mgr, didn't give a crap. Ran into the "new" svc mgr and told him what was going on. He texted, e-mailed, and phoned for 4 weeks to Genesis and no response. The General mgr in week five called and talked to someone above the tec level and told he was going out of order. He informed Genesis I had lined up my lawyer, ready to sue dealer AND Genesis. Two days later "for customer satisfaction" they replaced the starter. After 6 months, the same thing. The newer svc mgr said call Genesis and see if it qualified for Tx lemon law. It did BUT they told me that the Genesis svc writer was worthless, lied to Genesis multiple times and so on. I got all monies back. Now, another svc mgr and I'm told he is "by the book". I purchased a low mileage used G90 and found the Hyundai dealer around the corner sold it new and had all it's records and has worked with me (Hiley Hyundai) beautifully. I would NOT go back to Genesis of Weatherford ever again and mind you I purchased 15 Chevy trucks from across the street from Jerry Durrant, the OWNER of Genesis of Weatherford.

    Jerry's Hyundai

    Jerry's Hyundai

    (74 reviews)

    Usually, once I buy a car from a dealer that is the last time they ever see it. However, Jerry's…read morehas become a surprisingly wonderful exception to this rule. I never have an issue getting an appointment that works with my schedule, the price is always fair, the team is a delight to work with (always friendly), and (if the maintenance is going to take several hours) I've been able to utilize a no charge loaner vehicle. Jerry's really does show they appreciate your business and are well worth the 30 minute drive.

    The WORST consumer experience of my life! We bought a 2023 Hyundai Ioniq 5 from Jerry's Hyundai and…read morewe LOVED the car. The ICCU unit failed and the vehicle could not be driven. It was towed to to Jerry's Hyundai on May 19, 2025. It took them several days to determine what the problem was, then then I was told that they didn't know how to fix it and had to wait for the national repair problem center (or something to that effect) to get back to them. They finally figured out what was wrong with it the car and how to go about fixing it. At this time I was working with "Kim" at Hyundai National Consumer Affairs, and while she was very nice and sympathetic, she was not able to get the dealership to contact either me or her. Kim seemed to gather information from me to put together with information she was getting from the dealership but had no ability to actually help in any way. (BTW, the service advisor, Bobby Lewis, almost never answered his phone and the only way I could find out what was going on with my car was to visit him in person at the dealership). OK - NOW it's June 1 and get a call from Bobby Lewis telling my that the part had come in BUT the hail storm the night before did a lot of damage and that I should contact MY insurance company. It seems that your dealership only has insurance for their own cars, NOT their customers' cars. So.. I'm out the 500 dollar deductible for my own insurance. A few days later, I was also told by Kim that the dealership ordered the wrong part and it was not compatible with the car. After not getting any response from Bobby Lewis about when the new ICCU part would arrive, I went to complain to the General Manager, Doyle Maynard, of the dealership, he said that my wife and I were lying - I told him that "Kim" at the National Consumer Affairs told me that the first part was the wrong part, Doyle said that she didn't know what she was talking about and that they DIDN'T order the wrong part, and that Bobby called us on several occasions. His quote was "I saw the call sheets on the account." I asked him to see those call sheets and he said NO. - By the way, I have a recording of part of the conversation between myself and Doyle Maynard where he argued with me about who was telling the truth. This conversation was not pleasant and Doyle was very aggressive and tried his best to intimidate me and my wife. And I'm pretty sure that all the calls between myself and Kim from the HNCA department were recorded and could be reviewed. FAST FORWARD (actually SLOW forward) and my car was able to drive on July 11 (May19 to June 11) with $18,000 of hail damage. I took it to Jerry's Collision and finally got the car back on October 1, 2025. I must say that the people I worked with at the Collision Center were very nice and responsive, BUT they also made several mistakes that increased the time for the repair. Geico said "20 days" for the repair, Donnie Kern told me they were busy and said it would be more like "30 days". It ended up being 10 weeks! Josh Mayfield was very nice, and due to an error by one of the technicians, a critical part was thrown away and they had to find and order a new part which was going to delay the repair even more. Josh offered to pay our rental car fee from the time the discarded part issue was discovered until we got our car back. This was very nice of him to make this offer and he was always a gentleman and very responsive. Not at all the horrible experience we had at the service department with Bobby Lewis and Doyle Maynard! I'd say that the work that the Collision Center did was very good, but not quite excellent. I can still see some very minor non-smoothness where some of the dents were repaired, and the paint job on the new hood was not great. All in all, it was a truly horrible experience with Jerry's Hyundai and I will NOT be taking my car back to Jerry's Hyundai again, ever!

    SouthWest Volkswagen

    SouthWest Volkswagen

    (39 reviews)

    We were traveling on Friday from the Hill Country to Dallas when we got a warning light as well as…read morean inaccurate notice to add Blu Def for our diesel Tourareg. Dalton answered the phone as we were in Stephenville and said to try a great things but bring it in if that didn't work. We took the car in and were seen immediately. They updated some software, did a thorough check and reset the warnings. In addition, they offered their courtesy driver, Ricky, to take us to a nearby restaurant. To top it off, everything was covered under warranty. Dalton offered to order a replacement part (also covered by warranty) but we weren't going to be there on Monday, as we live 4 hours away. What an outstanding group of people! I highly recommend this company and can't thank everyone enough!

    So upset with this dealership. The problem started with Walmart in Stephenville, they put my son's…read morebattery on backwards and fried everything. Car was told to VW dealership in Weatherford. They claimed to have fixed my son's car and my son and daughter went to pick it up. My son got about 10 miles from the dealership when all lights started flashing and car shut down on a busy highway. He had to coast to the side. So many cars almost hit him. Tow company had trouble getting to him cause of how busy it was. Car was towed back to VW for more repairs but received no call from anyone in service or supervisor. The only person to apologize was the lady we were dealing with from there with the Walmart situation

    Jerry Durant Auto Group - Do not base sales decisions on costs detailed online.

    Jerry Durant Auto Group

    (19 reviews)

    This is my second car purchased from this dealership…read more I liked the sales people with whom I dealt but the sale was riddled with the classic schemes of lesser dealers of the past. This is NOT the Jerry's Hyundai I encountered in 2019, but a business mimicking the dreaded Shottenkirk empire of dealerships, famous for their deceptions. Online, I downgraded my near show-condition low-mileage trade for tiny blemishes, rating it as Very Good. Jerry's valued it at about $2,100 below the going market price. I deemed that as acceptable considering the tax advantage and effort of selling. When I arrived with the car at Jerry's for an initial test drive, the salesperson agreed and took multiple photos of the car. We test-drove the 2026 Tucson I'd found online. I brought my wife back the next day for a final drive and possible purchase. We opted for a slightly more expensive model, adding $2,740 to the MRSP. When the initial numbers were handed to me, they seemed unusually high: the dealer had devalued my trade-in $3,300 or about 18%. When I apologized to my wife for bringing her to the dealership under the false pretense of a reasonable trade and announced my intention to leave, the dealership agreed to honor the online appraisal. Still, our projected bottom line was off. Lo and behold, at the final tally a new $1,495 item labeled "Accessories" that was not on the window sticker had suddenly appeared in their cost estimates. "This is just for window tinting and nitrogen in the tires," the salesperson explained. Undetectable window tinting and nitrogen? No documentation for tinting film, no tinting contractor contact information, no discernible darkness of the windows. Nitrogen costs little more to use in lieu of air for inflation. I should know, as a former Air Force instructor pilot of ten years, an airline captain with a 33-year career: we always used nitrogen in our tires. Granted, I have purchased dozens of cars beginning in 1972, and have encountered similar sales tactics in the past. But, based on my 2019 Jerry's purchase, the detailed online cost itemization, and initial interaction with the stellar sales staff, I felt this transaction would be transparent, straightforward and free of surprises. Not quite. Buyers need to beware that these methods are now being used at Jerry's and factor them into your comparisons with other dealers' offerings in advance.

    I cannot recommend this dealership to anyone. I Purchased my vehicle on 07/23/2025. I still do…read morenot have my registration as of 12/22/25. They say it is up to the Texas clearing house for titles, being the problem. They are in breach of contract for going past the required 60 days deadline. I have had to send the same information 3 times and still no tags

    Madry Motorplex - Truck

    Madry Motorplex

    (3 reviews)

    Madry Motorplex is NOT a trustworthy dealership. I bought a 2015 King Ranch F-250 from them the…read moreday after the huge snowstorm in East Texas. I told them I needed a good reliable truck and that I needed something that could last me all long time and I could afford. Also btw I don't ever use YELP I hate it with a passion but this is worse. I bought the truck with them they seemed like trust worthy people and I used all the money I had to my name to buy it. A couple months after buying it it started making a noise and I thought it was something to do with starter so I got that replaced, $400 later. Needs 2 New batteries . Another $400 Later. Now truck won't start and it was checked by 5 different mechanics in my area. All said engine locked up. Keep in mind I just poured ALL the money I had into the truck so I could use it for my food trailer. Now it has been sitting in the shop and me still having to pay the LOAN and insurance for 1 year for it to sit in shop. And no they can't do anything to help and my full coverage from Geico can't either. Only asking $14,000 to get driving after I just bought the truck. DO NOT TRUST MADRY MOTORPLEX Thanks a lot .

    I can't say enough great things about the owners, sales staff and customer service. I just…read morepurchased a used 2014 from this dealership. I'm a tough customer to please and they went above and beyond to make sure I was completely taken care of. Low-pressure sales attitude, which is something unheard of in the car business. They know their diesel's and were very fair with not only my trade in but my new purchase. Jose Martinez was a great guy to work with. He's not your typical car salesman. He treats you like a person, first and foremost and never pressured me to buy anything. He let me look around, ask questions if I had them and made this a great buying experience. I would recommend this dealership and group of people to anyone looking for a good diesel truck with no pressure to buy. Good honest down home dealership. My next diesel will come from Madry Motorplex

    Jerry's Buick GMC - car_dealers - Updated May 2026

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