I had an excellent experience at Genesis of Weatherford. Mia and Hunter in the service department…read morewere professional, attentive, and made the process smooth from start to finish. Highly recommend their team :)

We paid cash for a $95K+ vehicle We traveled 1196 miles and…read more"DROPPED a Cylinder in the engine We called Weatherford for advice .... Crickets Felt reputable ... proved otherwise

Michael Loggains Excellent Buying Experience at Southwest…read moreNissan I recently went to Southwest Nissan to purchase a new Nissan Rogue Platinum AWD, and overall, I had an excellent buying experience. The sales associate I worked with, Elizabeth, was extremely kind, professional, and polite throughout the entire process. The sales manager was also very helpful. He came out and worked tirelessly to put together a deal that worked for me, and I really appreciated the effort he put into making it happen. We did have a slight hiccup in the finance department, but when I returned the next day, it was corrected immediately and without any problems. Overall, I am extremely satisfied with my buying experience at Southwest Nissan. Everyone went above and beyond to make sure I was taken care of and had a positive experience. I would strongly recommend Southwest Nissan to anyone looking to purchase a vehicle. They have earned my full five stars!

Just bought a SUV from Southwestern Nissan dealership and the brakes needed replacement, took it in…read moreat 10:15 and didn't leave until 4:15. That was supposed to take 2 hours ended up being 6 hours.... If I have knowled about how long it was going to take before then I would have brought my other car or made arrangements for me to come back home until the repair was done. Spent the whole day waiting to drive my SUV which was definitely a bummer... At least give your customer a rental car if it's going to be more than 2 hours. This was my 2nd time buying a used car for Southwest Nissan Dealership in Weatherford TX, I will think really hard about a next time for sure.

Great service fair prices. They actually picked up the phone instead of hiring an ai service that…read morenever calls you back. Superb! Will return

Chris and Andrew in service were awesome. I went in with a low beam headlight out. They pulled out…read morethe light, walked with me to parts so I could buy the light. After I purchased the light, they took it plugged it back in and sent me on my way, not charging me at all for the labor.

Took my truck in for several things over the past few months. They found a weird sound that…read morehappened to be a TPS in a tire left over from discount tire installing new tires. Also, they helped diagnose my truck idling issue after trying myself for a year.

I was offered a pick up service for today at 8:30 - 9. At 11:45 I had to call to find out why no…read moreone had called or shown up. to be told they are running later and were very behind.

I went to buy a car. Told a higher price and apr. I went. The guy, danny, was in and out moving…read morevehicles, I was very patient. This is after I went back. And forth for several hours, telling them that I had never done this before. I had never financed a vehicle. All right, i initially was told to hire price. I get there. It's a lower price on the paper. I ask why there's no answer. I get shifted over to an office brush through paperwork. Very quickly, one of the employees told me get the coverage for gap I was in agreeance with it. The next day I find out through my insurance. That gap is not included in my car insurance. I asked the car lot, what happened? Everybody kept apologizing Caesar, told me. He wrote my paperwork up with it. In place, so between him writing it and me, signing it. Somehow it fell off. I went back-and-forth with the finance company. Asking them what had happened? The finance company finally told me they do not offer that. And the car dealership knew that from the get-go, so then I called back and I requested another call from the manager. I speak with the manager named Hayden. He basically told me that the employees told him. I took it off. Why am I right? Mind what I have done that. I was all for having the gap coverage, so he stood by his employees, telling them that and then he got upset and hung up on me because I told him it was s***** service. Buyers beware, you need to ask the finance company if they even offer the gap coverage. Before you even sign the paperwork and make sure that your paperwork does include it before you even sign it. Unfortunately, I trusted these guys that sat in front of me. After everybody kept pushing for the gap coverage, and I was all for it. It fell off, and all I kept getting was that i'm sorry. Not to mention within twenty four hours of buying the vehicle, there was a strong cat. Urine smell coming from the back of the car. Come to find out somebody had a cat in there that had sprayed. I had to pay out a pocket to get it detailed to get the urine smell out of the vehicle. So not only do they not give you the gap coverage and lie about it. They also sell cars that smell of cat urine.

Steve is a great salesman and was very helpful and honest in the car buying process. He was able to…read moreanswer all of our questions and assist us in finding the best vehicle for us.

Usually, once I buy a car from a dealer that is the last time they ever see it. However, Jerry's…read morehas become a surprisingly wonderful exception to this rule. I never have an issue getting an appointment that works with my schedule, the price is always fair, the team is a delight to work with (always friendly), and (if the maintenance is going to take several hours) I've been able to utilize a no charge loaner vehicle. Jerry's really does show they appreciate your business and are well worth the 30 minute drive.

I have had issues with the service department several times over the years. First, after an oil…read morechange, my engine was damaged because the technician did not remove the original filter and my vehicle required a new engine and components. My car was in the shop for over 9 months and although I was given a loaner for that time, they inconvenienced me further several times by having me swap the loaner 3 times because they kept selling the loaner they gave me. Next, I brought my car in for an intermittant tail light issue. My vehicle has a 10 year bumper to bumper warranty. Although I spoke to the warranty company 3 times and they assured me that the component was covered, Jerry's claimed that it wasn't and wanted to charge me almost $300. I purchase the part for $20 and repaired it myself. This last time, they again claimed that due to rodent damage, they would not cover the part. I told them that I did not want the repair. This time they insisted I pay the diagnostic fee. Because of my warranty, I had never been charged this before but they insisted that the diagnostic fee was not included in the warranty. In order to retrieve my car without paying the diagnostic fee, I had to agree to forfeit the free oil changes I received for the blown engine inconvenience and I was banned from returning to Jerry's for service again. They literally put that on the receipt. This does not seem like a good way to do business to me and I don't want to do business with a company like that. Beware, I can only speak on the service center, I have never purhased a vehicle from them.

My experience was awesome! Thy are great!! They go beyond…read morewonderful and I would te everyone to go there!!

This is my second car purchased from this dealership…read more I liked the sales people with whom I dealt but the sale was riddled with the classic schemes of lesser dealers of the past. This is NOT the Jerry's Hyundai I encountered in 2019, but a business mimicking the dreaded Shottenkirk empire of dealerships, famous for their deceptions. Online, I downgraded my near show-condition low-mileage trade for tiny blemishes, rating it as Very Good. Jerry's valued it at about $2,100 below the going market price. I deemed that as acceptable considering the tax advantage and effort of selling. When I arrived with the car at Jerry's for an initial test drive, the salesperson agreed and took multiple photos of the car. We test-drove the 2026 Tucson I'd found online. I brought my wife back the next day for a final drive and possible purchase. We opted for a slightly more expensive model, adding $2,740 to the MRSP. When the initial numbers were handed to me, they seemed unusually high: the dealer had devalued my trade-in $3,300 or about 18%. When I apologized to my wife for bringing her to the dealership under the false pretense of a reasonable trade and announced my intention to leave, the dealership agreed to honor the online appraisal. Still, our projected bottom line was off. Lo and behold, at the final tally a new $1,495 item labeled "Accessories" that was not on the window sticker had suddenly appeared in their cost estimates. "This is just for window tinting and nitrogen in the tires," the salesperson explained. Undetectable window tinting and nitrogen? No documentation for tinting film, no tinting contractor contact information, no discernible darkness of the windows. Nitrogen costs little more to use in lieu of air for inflation. I should know, as a former Air Force instructor pilot of ten years, an airline captain with a 33-year career: we always used nitrogen in our tires. Granted, I have purchased dozens of cars beginning in 1972, and have encountered similar sales tactics in the past. But, based on my 2019 Jerry's purchase, the detailed online cost itemization, and initial interaction with the stellar sales staff, I felt this transaction would be transparent, straightforward and free of surprises. Not quite. Buyers need to beware that these methods are now being used at Jerry's and factor them into your comparisons with other dealers' offerings in advance.

Hi Everyone, Two…read moredays ago I bought a new truck from Jerry's Chevrolet in Weatherford. I worked with Dalton as my salesman. The entire process went amazingly well. Dalton was up front and honest during our negotiation. He didn't try to "sell" me. He was available but not overbearing. I could not be happier with how well the transaction went! Thank you to Dalton and the entire staff at Jerry's for making a usually horribly stressful process painless and rewarding! Jim

Worst service ever! My husband bought a new 2026 truck in March. After 1 week he got stranded and…read morehad to have it towed. They said it was a battery connector. Pick it up 2 weeks later, 2 days later does it again but he limps it there. After a week they say they can't find the issue. We go back to pick it up and it won't start. Week and a half later we go get it. Smells like a sweat shop, filthy inside and huge door ding! Never again will I buy a car from this place! Mind u our first payment was due May 1st!!!