I have been working with Courtenay Auto Repair for about 3 years now. We have 2 older Toyotas. I am…read morea car guy and I know what to look and listen for. Alex and his team have never tried to pull one over on me. I totally trust them with our cars and he always tries to get the repair done as affordable as possible.

From the owner: Drivers in Courtenay and surrounding areas have been bringing their vehicles to Courtenay…read moreAutomotive Repair Centre for over 30 years. We specialize in preventative maintenance and dependable repairs. Our experienced technicians work on all makes and models of cars and trucks, offering service to essential systems including air conditioning, brakes, exhaust and suspension. Our specialty is complete transmission repair. Call us today to schedule an appointment!

Our big RV broke and they fixed it. Shop prices are a little on the high side but they did a great…read morejob.

NEVER EVER TAKE YOUR VECHILE TO THIS SHOP! Place is horribly over priced and don't often know what…read morethey are doing. Place tried to charge over 9000 dollars for a part i got for 1500 somewhere else ( top quality part). . disconnected lights and drained the battery without saying so much as a word about it. ! Unless you have money and time to waste don't use this place. Don't let them take advantage of you

I had recently brought my VW golf R in for diagnostics as my check engine light was on. Keans auto…read morewas great to get my vehicle in on short notice however, they are incredibly overpriced. I was honestly shocked to be charged over $400 for diagnostics, I have never paid that much, even having brought it to the Volkswagen Dealership in the past for diagnostics. I also recently requested a quote for my brakes as I require these to be changed and was provided a highly inflated quote of $3,240.90. (That doesn't even include new calipers) I have since received a much more reasonable quote elsewhere and do not intend on bringing my business back as in my opinion these prices are excessive. I'll be bringing my vehicle to a well reputable shop and will be saving $1000 compared to their quote they provided. Positive things to say about the shop, friendly customer service and that's really it. Advice to anyone choosing to come here, be prepared to pay unreasonably high prices.

excellent!! good deal, prompt,helpful big Thankyou…read more inspection was thorough and affordable,very helpful staff,nice waiting room

Used Stanford Auto for all of my cars repairs since the early 2000's under Scotty's original…read moreownership. Have only GOOD things to say about Noah and Adam. Since they took over the business they have manitained the quality and kept the cost of repairs at a very reasonable rate in these very changeable times. And have referred my friends and neighbours to them.

First time I have taken my car to STANFORD and had an excellent experience. Solid credibility,…read moreinformative + a highly organized approach. I will be a repeat customer without doubt.

Very disappointed…read more We thought we had found an honest mechanic in Greg. I'm sorry to say we were sorely disappointed. We came to Greg with an old car with some significant issues that we weren't sure would be worth repairing. We paid for an inspection that Greg told me would be very thorough - I was under the impression that this meant the whole car would be inspected and thus any repair suggestions he made thereafter would result in the car being safe and roadworthy. After the inspection and quote for repairs, I convinced my girlfriend to go ahead with the $1800 service because I trusted Greg, he seemed very honest and upfront about the work he was about to do. Less than a month later, coming back from Vancouver something strange happened to the steering. It felt a bit like we were 'floating' sometimes when we turned. We knew the tires were old, so we assumed that this was due to bald tires. We slowed down and drove very carefully. Back in Courtenay the next day, my partner's dad looked under the car and saw that an integral part of the rear axle had broken (see pictures). Thinking back to the night before, I was extremely upset that my girlfriend and I could have been in a serious accident, and assumed that this issue must have, or should have, been spotted when the car was at Greg's shop. We went to see Greg that day. He looked underneath and then told us that he had informed us of this issue/concern. Both my girlfriend and I are certain we were never told about a condition of rust that could result in such a break in a few weeks time... I immediately started to get upset that he would lie directly to our faces to avoid any responsibility. As we pressed him further and denied that he ever told us about this, he became more vague, saying that 'we had talked about how old the car was and that it had rust on it'... Again, we have no memory of him even mentioning rust... I got very angry that he would keep denying responsibility when, in my mind, it was a question of our safety (perhaps lives even) versus $1800, an insignificant sum in the long run. I blew up at Greg and left, and my girlfriend and her dad left shortly after. Later that day, we got a call from someone from his garage, I am assuming a mechanic. He told us that they had never had the car raised up and so had not seen the extent of the rust on the undercarriage... So, either Greg had known that his team had seen the rust under the car and thought he had told us about it, (or, as I think more likely, lied about having told us about it) and then decided that the best way to avoid any responsibility would be to have his mechanic tell us they had never seen the rust at all.. Or, they had actually never seen the rust in the first place and Greg had decided to come out and immediately tell us that they HAD seen it and had informed us of the situation... Either way, it suggests Greg and his team are/were lying. For my part, I guess my ignorance when it comes to car repairs and how garages operate contributed to us never finding out about the rust before heading on our trip... I guess I will have to make sure to get a full safety inspection in the future. I just assumed that when Greg said his inspection would be very thorough and go over the entire car, he meant it...

I used to trust Dry Auto and Greig Dry for my mechanical work. However I can no longer support this…read morecompany for many reasons. First off, they were replacing my front brakes along with other things, I had both sets of brake pads in my truck door, easily accessible. I told them this 3 times, they called me saying they couldn't find the front brake pads so they were charging me for new ones ($120). I tried showed them where and how easy the pads were to find, but they refused to even look, complaining that "You have a saw in the back of your truck so I couldn't find them nor wanted to look through". This is BS for 2 reasons, 1, they grabbed the 1 set of brake pads saying they were the wrong ones, well the boxes were literally touching each other side by side, 2, they were in the door cubby so there was no searching involved. I went back to try and get a refund for the $120 pads they charged me for unnecessarily and Greig refused with the excuses about. I had to go back a SECOND TIME and argue with Greig again saying I shouldn't have to pay for their lazy mistake. Greig finally said "I can only give you what I would pay for them and you have to give me the front brake pads you have in return", well Dry Auto only pays $50 for the brake pads but charged 120, so I am still out 70 dollars that they profited from off of the products from Bumper To Bumper...this I find completely unacceptable. I caved and accepted because its a week before christmas and my wife's birthday, so I didnt have time to keep arguing with this. Please DONT go to Greig Dry at Dry Automotive. They will charge over 100x more than they pay just for the parts...not to mention they will not live up to their own mistakes. They also put a hole in my rear tire while in the shop, and they were going to charge me to fix that too, when its their fault again. Lastly, when I asked for a refund Greig said "I never want to see you or your truck again". I was never rude about this nor aggressive, and yet this was his response....clearly very uneasy with people speaking the truth to them about their work, and are petty enough to tell me to never to come back because of THEIR MISTAKE. Ignore this place when you need work done, go to Wade's Auto right near by for far more reliable and honest service and work. Pass this along to people you know too, this is unacceptable and I don't want other people getting screwed over too. TERRIBLE EXPERIENCE, TERRIBLE ATTITUDE, TERRIBLE BUSINESS ACUMEN

Pat Berrevoets, owner of Campbell River Auto Center, will take great care of you and your vehicle…read more We recently had a transmission problem on a Saturday afternoon, and Pat worked late into the night and on Sunday morning to get us back on the road. The repair was excellent, and he even drove us to a local motel to stay overnight. Thanks a million Pat!

From the owner: Welcome to Campbell River Auto Center. Family owned and operated our goal has been to ensure the…read morecomplete satisfaction of every customer, while offering knowledgeable and friendly service at affordable rates. Our hope is that you'll feel confident in our ability to meet all of your expectations and know that our customers are always our number one focus. If you have any questions or comments, please feel free to contact us. We look forward to hearing from you soon. Call today @ 2502877226

I have been taking my vehicles to Valley West Autohaus for years. First, my 1995 Eurovan and then…read moremy 2004 Sprinter Van. The service has always been excellent and priced fairly. Roger and Marty, Chelsea and the rest of the team have always been professional and communication is top notch. I appreciate the printed reports I receive after each service appointment that list what has been done and things I can expect for future visits. Any quotes are accurate and service is completed on time. They always make me feel like a valued customer.

We have used these guys a few times over the years, which in itself is a good recommendation…read more They have been polite, reliable, fair and honest, and work has been to a high standard and in a timely manner. Clear billing makes it reasonably easy for people with little knowledge of autos to understand what work has been done, and why.

I live two hours away. I told them my car problem and made an appointment. On arrival I got to…read morewait two hours for my appointment. Problem was assessed and an the invoice presented for the assessment with the assurance from the service writer "we will call when the brake switch arrives". They never called. I had the job done elsewhere. Would I go back?? NO. The part was locally available and the job could have been completed on the initial visit. For some reason even though they knew I had to drive two hours to get to their shop they chose not to do the work. I will never grace their doors or suggest any one go there.

my campervan broke down and the tow truck driver suggested Seymour, but warned me they are busy…read more Being on a road trip in a broken down campervan is a horrible feeling, having all of your belongings sitting on the side of the road with the next steps uncertain. When we explained the situation, the staff at Seymour shoehorned us in and provided excellent, comprehensive and friendly service. A big shout out to Rusty, who approached the work with curiosity, respect and warmth. I don't live in CR but would recommend Seymour to anyone!